Box Reviews

Pros

The user interface is very user friendly.
The price is very fair compared with some competitors.
It does provide several features to host and manage documents, other than just hosting them in the cloud.

Cons

It fell behind some alternatives such as OneDrive or GoogleDrive which have much more integrations and document capabilities.

Alternatives Considered

OneDrive, Google Drive, MEGA and HostGator

Reasons for Choosing Box

It used to have better plans to host and manage files.

Switched From

MEGA and Dropbox Backup

Reasons for Switching to Box

Right now, we are employing most of the time Google Drive over any other alternative, since it is pretty straightforward to use, it is fairly easy to integrate with other Gmail users, and it does offer some other features that can´t be found on BOX

Pros

Deployable across all devices. File auto-save, high-quality content creation, management, encryption and synchronisation. Ease of managing and scheduling of tasks on the go. Additionally,it automate online documents signing.

Cons

Nothing since it has been meeting all personal and business needs since customisable WYSIWYG software.

Pros

Unlimitedspace. With no extra charge. Multiple file types supported

Cons

We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people.

Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses.

Box would not reduce the number by 3 licenses even though this was a clear mistake.

They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode.

Canceling. There are many equivalent services with better customer support and lower pricing.

Alternatives Considered

Microsoft SharePoint, Dropbox Business and M-Files

Reasons for Choosing Box

Usability

Switched From

Microsoft SharePoint

Reasons for Switching to Box

We will go ack to sharepoint.

Pros

It's able to integrate wits most of Microsoft tools and adding. No downtime experienced. Constantly improving look and feel and the navigation.

Cons

None that hinders our processes currently.

Pros

Easy to use and navigate, easy to use also in File Explorer.

Cons

Wish you could control access to subfolders. Access flows down from the main folder and isn't customizable that I'm aware of at subfolder levels. Slow load times sometimes when creating new folders or making changes to folders.

Pros

I like the box app because its a very easy app and very helpful

Cons

up to my experiences when I'm using the Box app I find it a complete APP

Pros

Box is a versatile and user-friendly platform that makes it easy to share files and collaborate with others. The ability to create custom workflows and permissions is a major plus. Box is a great choice for businesses that need a secure and collaborative platform

Cons

The storage options are not as extensive as some other platforms, and customer support is very slow to respond

Pros

Has the most features by far for cloud storage and file management, also loved the integration it had with Microsoft teams.

Cons

Very expensive, we under estimated the price per seat and we had massive costs we had to try to negotiate.

Pros

The cloud storage for box is 2nd to none. You are able to collaborate with individuals for projects.

Cons

I think the free version of box should allow for more storage. That's something that can be improved upon.

Pros

The best part of using Box is their capability of managing and sharing files with different members within the company or with the client. Unlimited storage capabilities standout Box from their competitors.

Cons

Pricing after the free trial is something that could bother for individuals like me who require more space to share large files online.

Pros

While most of the time I just use Box as a way to backup and share files on the cloud, I have occasionally used its collaboration features and I find them amazing. Team members can exchange messages, views, links regarding a document that is being drafted. Some of these functions were gradually added to productivity softwares like Office, but you are bound to use OneDrive to have them (and I don't want to be captured by a specific cloud storage provider).

Cons

The desktop client has had occasional crashes from time to time, but I am unsure whether this may depend on my side (e.g., Windows updates that need some days to be "digested" by the Box software). Overall, I find this product stable and reliable. In my limited experience, I cannot think of any major feature that is not already included.

Alternatives Considered

OneDrive

Reasons for Choosing Box

Sugarsync has poor technical assistance and is not entirely worth its subscription fee.

Switched From

SugarSync

Reasons for Switching to Box

OneDrive is powerful but rigid, e.g., your path and file name may not exceed 250 characters, which may be an issue when you work on complex projects with lots of materials.

Pros

The access levels for intra-company sharing are very granular, allowing us the ability to protect privileged information,

Cons

It's hard to be critical of this tool. Some of the features we never use (notes, for example) seem a little clunky, but I understand they're improving. Those are all secondary, however. The main product itself is unbeatable.

Pros

Simple, intuitive, simple to use, and offers data transfer and networking that is extremely secure. Box also provides excellent value for the money.
Although I primarily use Box to store and exchange files online, I have occasionally used its collaborative tools and I absolutely love them. Regarding a document that is being drafted, team members can share thoughts, opinions, and links. Some of these features were progressively added to productivity programs like Office, but you need to use OneDrive to get them (and I don't want to be identified with a particular cloud storage service). Simple, intuitive, simple to use, and offers data transfer and networking that is extremely secure. Box also provides excellent value for the money.
Although I primarily use Box to store and exchange files online, I have occasionally used its collaborative tools and I absolutely love them. Regarding a document that is being drafted, team members can share thoughts, opinions, and links. Some of these features were progressively added to productivity programs like Office, but you need to use OneDrive to get them (and I don't want to be identified with a particular cloud storage service).

Cons

Box offers services that are just as amazing as the things it offers. Sorry but I am not able to find any cons

Pros

Box has made our lives a million times easier by empowering us to store, organize, and share files of all types. We save our company assets, photos, Microsoft Word/Powerpoint/Excel docs, PDFs, etc in various folders. We love the ability to tag files so we can find them easily. The document sharing features are excellent. I especially like the preview feature (it's much better than Google Drive's preview option).

Cons

My biggest complaint about Box isn't Box's fault – it's my company's settings. My company chose to have shared file links expire after about 30 days, which is a pain in the neck sometimes.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Box has a superior interface for storing & previewing non-Google files (ex. Microsoft Powerpoints).

Switched From

Dropbox Business and Google Drive

Reasons for Switching to Box

Box was superior in how files were stored & shared.

Pros

I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box. I like its speed and security, you will not feel any strangeness with the software. E-Signature make it more secure and Integration with lot of apps is wonderful. The cost and price is very reasonable and economical compared to the many features it provides to the user.‌ Data Loss Protection is great.

Cons

The graphic design of the dashboard should be simpler and more tangible and can be changed to the liking of the admin, Also a feature in the dashboard should be added to display the status of shared files and folders, and the latest status of views and downloads to be clearly and simply visible to the admin.

Alternatives Considered

Hightail and DocSend

Reasons for Choosing Box

We were looking for more features and less cost to store information

Switched From

Dropbox Business, OneDrive, Google Drive, Egnyte, ShareFile and pCloud Business

Reasons for Switching to Box

Having a powerful and secure tool with modern features and at the same time easy to use for storing Documents and data in the cloud with affordable price

Pros

The Box Desktop app actually works to keep files in the cloud until and unless I'm using them, saving precious disk space on users' systems — unlike an unnamed popular competitor. And on the Mac, it works just like an external disk or mounted file share — right on the desktop, in the proper file hierarchy with no proprietary interface to complicate things, or presume how I want to look at my files.

Cons

Tech support can be slow to respond, as its first tier of support is via their forum and email, and I've waited as long as two days to get a response to an issue for a corporate subscription, and it's painfully apparent that the first tier team is reading straight off of cue cards, because they suggest things to try, even when my previous communication states IN DETAIL that I've already done said thing in my own troubleshooting.

Beef up the support staff, pay better attention to what a customer has already said in their communications, and escalate things to engineering quicker, and they will remedy the one, glaring shortcoming in their service.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

In order to make file services fully remote accessible, and avoid issues that DropBox caused, including the disconnect between local resources and cloud resources.

Reasons for Switching to Box

DropBox sync doesn't work reliably, and the cloud only option often breaks and fills up a computer's storage. in addition, DropBox gets in the way of a MacOS Finder interface to splash their own, proprietary interface that attempts to predict what I want to look at. I want to look at a folder tree, in the windows my own computer provides. Box Desktop gives me that.

Pros

Before trying Box.com I tried both market leaders...

Google Drive was cheap but horrendously buggy, when you’re logged into multiple gmail accounts it gets horribly confused and won’t let you access/edit/download your own files. I found workarounds for this like using an Incognito window or Firefox to access my files but it felt clunky and buggy.

Dropbox didn’t have any of those issues, it was perfect but for a business plan for multiple staff members they charge crazy prices. Way too expensive.

Box.com had none of the issues of Google drive, all of the functionality of Dropbox and charged a very reasonable price for it. Best of both worlds and in my opinion they should be the market leader.

Cons

Nothing. Literally have zero issues with it. After using their competitors box.com is a breath of fresh air in every sense.

Pros

Of all the amazing features Box offers, real time synchronization has been one of the most critical ones that have allowed me and my team to maintain optimal productivity during this forced period of remote work. Ease of file sharing, and access control management come in as close second favorite benefits of Box.

Cons

We usually have to open files of interest to confirm they are the right ones. And with images or other forms of visual files, where proper file naming is typically not observed, a preview panel might come in handy

Pros

Security is still my favorite feature - I have the confidence that our data is secure and will remain secure. Box meets a number of US based and international security regulations and data compliance requirements, Box makes governance and compliance easy.
Notifications based on file changes or folder changes have allowed us to create "instant workflows" to quickly move data from a variety of locations in the hands of a number of users. This has allowed us to create a system where data is not only securely stored, but able to be quickly acted upon by a geographically diverse group of staff.
Rolling Box seats out to new users is easy, and Box makes a wide variety of training materials available to its users to help them leverage the features.

Cons

There's not much to dislike - the feature set is good and continues to grow. If there is a downside, it is that - like all cloud based solutions - connectivity is required, and that can sometimes be a challenge for my organization is some of the remote international locations where we work.

Pros

Box is the simplest way for me to stay organized, share files with others and ensure that my data is secure. The user experience is easy to understand. It's simple to invite others at a variety of permission levels (somer colleagues to view only, others to download, others to have full editing capability). Syncing on multiple devices is a snap.

But when I attended BoxWorks for training, I realized that one of the best advantages to using Box is the company's relationships with large, high-profile, reputable companies that provide tech integrations. One plug-in takes my raw video footage and auto-generates a searchable log of all dialogue. So I can search for every time an actor says a certain word. The AI even allows me to search for visual cues - one conservation team was able to just search "penguin," and then all their footage from across the world was sorted through in order to allow their video editors to find exactly the footage they needed for their next project.

Box Relay allows you to create workflows with different steps assigned to different teammates. So when you complete your action, the next person is automatically notified that they can begin the next step.

Present state is impressive. But I have a feeling we'll see even greater things to come.

Cons

It took me awhile to think of anything negative to say. The max file size on the more affordable subscription options is perhaps the only drawback I can think of.

Pros

Box provides an intuitive platform for collaborating and sharing documents with other coworkers, while maintaining significant flexibility on permissions for maintaining security on information as needed. The search functionality and version control have made it easier to find information quickly and helps to eliminate duplication and multiple versions of files. The integration with Office 365 and other service provides have been invaluable in creating efficiencies in our daily workflows. Box's mobile friendly platform makes for simple, yet secure access anywhere when data is needed.

Cons

Box is best used as a web app rather than through the desktop app, Box Drive. When our company started use of Box, we were more familiar with navigation to files through the use of Windows Explorer. Box Drive is Box's app for accessing files through the Explorer. However, Box Drive is slow to update and more difficult to navigate, with more limited features compared to the Web app. Unfortunately, Box Drive still has to be used for certain functions of our work where the web app and/or integrations with our services do not work.

Alternatives Considered

Egnyte

Pros

Storing and managing important files requires a solution that is both user-friendly and secure. Cloud-based storage services such as Amazon Web Services, Microsoft Azure, or Google Cloud provide easy-to-use interfaces and strong security measures, making them an ideal choice for safeguarding sensitive data. The services make it simple to upload, organize and share files with team members and clients, with tools such as commenting and version tracking for effective collaboration. The service ensures the safety of your data by implementing robust encryption and multiple layers of protection.The services support a wide range of file types, including documents, images, audio and video, making it a suitable option for all your storage needs. The mobile app allows easy access to your files from anywhere, which is particularly useful for remote work scenarios.

Cons

While cloud-based storage services such as Amazon Web Services, Microsoft Azure, or Google Cloud offer many benefits for storing and managing important files, there are also some drawbacks to consider. One disadvantage is that the pricing can be high for smaller businesses with a limited budget. Another issue is that the platform may experience slow performance, particularly when uploading large files. Additionally, syncing can be problematic at times, making it difficult to access important files when on the go. Overall, it is important to weigh the pros and cons before choosing a cloud-based storage service for your business.

Pros

Box allows users to upload all kinds of files of different formats (documents, images, video, drawing packages, zipped folders etc.) to its webpage (or app on phone/tablet) with ease. These uploaded documents can be shared with relevant team members, while also keeping them private from others where necessary. Shareable with the help of the link, Box files are easy to update, one can either edit in the browser itself or download to do the same. It is easy to track the activity of users, like who has viewed, downloaded and edited the files. This is a great tool when collaborating with colleagues through the web as all changes in a particular document/content are updated in real time and everybody working on that project can track changes and updates.
I consider Box to be a reliable, simplified and secure software that I am able to utilize abundantly on a daily basis with my team. It is accessible anywhere and everywhere with a stable internet connection. One can simply drag and drop files and folders to Box and it will get uploaded instantly. This works wonders when you are out of office (for example, site or travelling) and your team needs to access the documents you've been working on or vice versa.
Also, it is possible to have Box sync (as a standalone app) set up on your computer and aids easy syncing without the need to log in every time.

Cons

When compared to its competitors (Google Drive/OneDrive), Box does look a bit unappealing owing to its price tag. It offers four plans, the most inexpensive one being Standard (for personal use I presume), followed by Business, Business Plus and Enterprise. Small and medium-sized firms can make do with the average priced Business and Business Plus offerings. However, I don't think that I would invest in it if for my personal use.
Secondly, for files such as .dwg and .rar do not open as a preview and have to be downloaded for viewing. This poses a problem for me as I have to review large drawing packages and downloading them just for review is quite a hassle. Would love if these little aspects are fixed for the upcoming updates.

Pros

There are many things to love about Box. For one, its Business plans come with unlimited storage! We started out with Free just to try it, then moved to Starter then Business (as we needed more than 10 users on board). It's worth it esp for small to medium-sized businesses looking for a secure place for storage with tons of extra features for both admin and security.

The 5GB upload is enough for the big multimedia and other iso/archive files we have.

For our admin, the integration with our Active Directory saved us from having to require our users to create/maintain an extra account (user/password) for Box. We are also proud to announce to our team about its security features like SSL, encryption, and even two-factor authentication for the meticulous.
Although​ we haven't had the need for the DLP (Data Loss Prevention) that Box advertises, we are happy that this is part of our subscription and gives a little extra boost of confidence with our files.

The corporate logo can also be incorporated into the platform to make it personalized according to your company's branding scheme.

Box also offers a ton of possible integrations. So far what we use are integrations with Google Suite (e.g., docs), Salesforce (CRM), and MS Office 365. This makes it easy for users​ to create content is our usual platforms and then easily save and manage them in Box.

Cons

We have quite a number of staff who already use other online storage platforms (Dropbox, Google Drive). Note that Non-Box users can only access files as Read-Only... in which case our people really had to be forced to create an account for edit purposes and collaboration.

Pros

Box is an exceptional cloud-based file storage solution that prioritizes simplicity and efficiency. With a stable internet connection, files stored on Box are easily accessible across all devices, making it an ideal choice for professionals like me who need to back up their work content. Sharing files between devices on Box is effortless, whether it's between a phone, laptop, or desktop computer. The convenience of being able to start a work file on a desktop at the office and seamlessly access it on a tablet at home is a game-changer for my productivity.

Cons

While I have had a positive experience with Box, there are a few drawbacks worth noting. Firstly, I have encountered minor user interface issues that can be somewhat frustrating to navigate. Additionally, when uploading medium-to-large-sized files, I have noticed inconsistent upload speeds at times.