User Reviews Overview

About Brightspace

Brightspace from D2L is a cloud-based learning management system (LMS) that helps K 12 institutes, higher educations and corporate organizations run both blended and fully online courses. Brightspace comprises of three integrated...

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Feature ratings

Value for Money
3.9
Features
4.2
Ease of Use
4.0
Customer Support
4.2

Browse Brightspace Reviews

201 of 201 reviews
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Melissa
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 5/4/2019

Best used for online courses

I have not had any problems using Brightspace or D2L. I think the user interface is easy to learn and it is easy to find where I need to be to make assignments, grade submissions, and more. The system allows you to work as the administrator/faculty/teacher/instructor/ but also allows you to switch to the student view, which enables you to see what your students will see. I like that feature! It is extremely easy to upload files and images and adding hyperlinks is also a breeze, allowing you to choose the new window to open within the course or on a separate page. Even when they update the software, I find it very easy to learn the new applications. I have used a few other systems in the past and I really do like Brightspace and D2L over the others.

Pros

I found this software very easy to use and pretty intuitive. It is fresh looking on the screen and I've not had any issues with the system not working as it should.

Cons

There are a few extra clicks that have to take place in some parts of the software to get back to where you want to be. That is somewhat annoying, but a minor issue.

Nathan
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/6/2021

Aesthetically Pleasing and Easy to Use

We have been able to boost productivity consistency, and quality using Brightspace. It is easier to build out courses and map them in a simple hierarchy. Course templating allows us to ensure consistency when building copies of courses or new versions.
Brightspace has also allowed us to automate a number of functions we would normally need to perform in terms of student management, which has freed up personnel for other tasks but also removed human error from the equation.

Pros

Brightspace is very intuitive; users can jump into the LMS and figure out what they need to do with little to no instructions.
I like the power it gives admins to build in automation and customize how students work through the course. This is done via intelligent agents and release conditions.
Brightspace just looks great. Is the most aesthetically pleasing LMS on the market as far as I have seen.

Cons

The platform seems more geared toward traditional schooling systems rather than asynchronous models at times. For example, there is no easy way for students to add their own due dates to assessments; they can only be added for the entire course, which does not work when students are all pacing differently. Brightspace for Parents is also not as strong as I would have expected. There seems to be limited features and out parents are just not really interested in using it.

Alternatives Considered

Edsby, CANVAS and Schoology

Reasons for Choosing Brightspace

We were looking for something that worked well out of the box. D2L manages all of the updating of the system, hosting, etc. Using something like Moodle requires at least one person on the team with a strong tech background. Brightspace can be run with little to no tech experience.

Switched From

Moodle

Reasons for Switching to Brightspace

We felt Brightspace packed in the most functionality and also looked (and felt the best).
Regina
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
2
Customer Support
N/A

3
Reviewed on 13/10/2020

Nice interface but not intuitive or easy to use

Overall, my experience with Brightspace is negative. It looks deceivingly simple to use because of their modern look and Bright color scheme that is often associated with newer websites with easy functionality, but menus are often hard to find and it is difficult to do basic tasks like scoring quizzes.

Pros

I like the ability for there to be an online classroom and I like that it records the lectures. I like how the online classroom allows for screensharing and chatting also. I also like the look of the software; it doesn't look dated.

Cons

At this point, I have used several types of software like Brightspace as I have been in higher education for almost 7 years now as an undergraduate student and now, a graduate student. I think out of all those other software that I have used, Brightspace is the least intuitive to navigate. On the outset, I think the website looks clean and modern and it feels like a website that would be easy to navigate. But when you actually do start navigating the website, you find out how hard it is to find simple commands. For example, to simply program and then score a quiz online is much harder than it needs to be. Menus for basic things like how to see the students' grades were hard to find and I had to ultimately turn to google to figure out how to grade the quiz. I am new to this software, so maybe it just takes some getting used to, but so far, as a new user, I am finding that Brightspace is not intuitive or easy to navigate.

Top Brightspace Alternatives

Heather
  • Industry: E-Learning
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 5/1/2023

Hands down the best learning software to date

My other experience with this software it has made me love to learn again maybe love school again it’s so easy to use. It’s so user-friendly I can’t say that enough it is hands-down, the best learning software there is.

Pros

Everything about this software is super user-friendly they think about the student when they made this it’s not hard to years. It’s not hard to follow as long as you do the tutorials and follow what they say. At the beginning you can’t go wrong there’s nothing negative I can say about it. I’ve never had any issues using this and I’ve used this software at two different colleges. Hands down the best.

Cons

There’s only one thing that I kind of don’t really understand is the virtual classroom thing I’ve still not understood why some places use the virtual product classroom and sign the right space software and some don’t but I think that’s more of a college preference instead of a software preference to bright space

Amber
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 1/11/2021

D2L LMS Review

My overall experience with D2L is a great experience. I enjoy using this product as a staff, as well as a student. There are also many tutorial videos out there to search through when having an issue.

Pros

What I like most about this product is the ease of navigating each feature of the product. There are quite a few features, all of them being outstanding and easy to use.

Cons

There seem to be quite a few bugs for us with this product. However, the product has been integrated going on two years, so there is bound to be some issues going forward.

Alternatives Considered

CANVAS

Reasons for Choosing Brightspace

The other LMS was going away, and we had to look for a new product, also one that was cheaper.

Switched From

Blackboard Learn

Reasons for Switching to Brightspace

Brightspace was cheaper than others, with a much better quality.
Eugenio
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used for Free Trial
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 30/11/2020

University point of view

It is a very complete and complex platform. Some universities with the appropiate IT department could be able to use it but if they have that department they will create their own platform.

Pros

The support, virtual events and advertising.

Cons

The IT support, video tutorials about features teacher or students use everyday. Features other platforms have very easy to implement.

Alternatives Considered

NEO LMS

Reasons for Choosing Brightspace

Because Blackboard was getting old, the licence is very expensive and no support.

Switched From

Blackboard Collaborate

Reasons for Switching to Brightspace

I did not choose Brightspace because it has less features than NEOLMS and the price is a lot higher.
Natalie
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
3
Customer Support
N/A

4
Reviewed on 13/10/2019

Simple for students, set up takes work

Very happy with it from a student side when the faculty take time to set it up. But setting up a good classroom can be more work than teaching.

Pros

Have used Brighspace as a student and as a faculty. As long as the faculty sets it up well it is exceedingly easy to navigate. The features really benefit the educational experience.

Cons

Setting up the individual course takes time. I felt like I needed to be a coder to actually use to features. We have two full time hired staff to help keep the online classes in this running. Also, the email is ridiculously complicated.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

5
Reviewed on 20/12/2022

So far, so good! Wonderful new LMS for my courses

Using BrightSpace to connect with my students and manage my courses has been wonderful! Clicks needed to accomplish tasks are very few (in contrast to our previous LMS) and publisher content for my courses integrates easily. Setting up tests and other assessments is a breeze!

Pros

The user interface is logical and intuitive. Support is wonderful.

Cons

So far, I haven't found anything I don't like! Hard to believe, but true. My institution has just moved to BrightSpace and I love it. Integration with my publishers appears seemless and course management is a breeze.

Ho'omana Nathan
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/9/2019

Brightspace works well enough, but doesn't have great documentation

I wish there was a little more documentation available. Brightspace is incredibly powerful, but the most powerful tools are pretty opaque to use and quite a few of them are hidden pretty deep in the settings.

Pros

Brightspace offers a great LMS with lots of options for customization. You can completely run an online or in-person class with ease using Brightspace. Everything from assignments to discussions to grading to groupwork is integrated.

Cons

Brightspace isn't especially user-friendly and there's a pretty steep learning curve. Also, there aren't a lot of good tools for collaborative work, and I typically rely on Google Drive for when I want to have students collaborate.

Lequinta
  • Industry: Public Relations & Communications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 27/7/2022

Bright space Review

Pros

Module functions are easy to use. Great for asynchronous learning. Easy to copy over content each semester.

Cons

Turn it on doesn't work on pdfs. Students struggle to see answers on quizzes.

Lilian
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 6/3/2019

Robust and diverse LMS for best results

I think this app is equally useful for both teachers and students. It is perfect for sharing files between users, it can keep people organized, and it also can provide with a high level of communication, as it has features that are not available in other platforms.

Pros

This app has everything students can use to avoid failing deadlines. It helps students to keep all critical data in one place, so it makes them more organized and aware of the education process. In Brightspace you can drag and drop all kind of files, as well as rearrange them, so new content can be easily seen. For teachers, it is also easy to create different types of tests or quizzes without spending much time or many resources. Brightspace is a well-known LMS and is used across our college as the learning management platform. It is used to distribute the different type of information, assignments tests, which makes the education process for both students and teachers more convenient.

Cons

This app lacks an intuitive interface. It is difficult to get used it, and it requires time to understand how to activate one feature or another. You need time to customize your interface; otherwise, it will be cluttered and even more complicated to use. There is an option to create discussions, but it is hard to organize them. It also would be nice to have a video chat option so that some lectures can be given online. Tech support can be improved, as it is not helpful and it usually blames users instead of fixing the problem.

David
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 28/2/2022

Brightspace Brightens my Class

Pros

Brightspace is very easy to navigate and customize. It looks very nice and many uses familiar with something like Wordpress will have a pretty easy time. It is also in many ways similar to other popular social media platforms for students, I imagine, they are pretty comfortable with a platforms like this. Managing grades, assignments and embedding external links is very organic. There are some great tutorials too form D2L. It's also similar enough to other platforms that if you are migrating from another system, this shouldn't have too much of a learning curve. I love how easy it is to build a template course and transition various components or modules to a new one.

Cons

My only con is purely subjective, but I have had issues with embedded links like videos. I find it very hard to remove items from the Grades section (the gradebook). I constantly have to view a tutorial because it is so roundabout to remove an item from that section.

Nathan
  • Industry: Primary/Secondary Education
  • Review Source
Value for Money
N/A
Features
4.5
Ease of Use
3.5
Customer Support
4.5

4.5
Reviewed on 26/6/2015

Admin Experience with Brightspace

Pros

As an administrator at my previous employer, I appreciated the flexibility to change pretty much anything that I wanted in the system. The ability to change what things were called in the system were very nice. In the most recent version that I had used, Brightspace had taken steps to make some changes on how system settings were handled to update the interface. Previously, the interface of the DOME was one of the most painful parts of the system.

I also appreciated the service desk that Brightspace has built up over the last three years. When I began using Brightspace, items could get lost very easily with the technical teams, but after some difficult issues, Brightspace has turned around a great deal, and updates to tickets were timely and applicable for a while before I stopped using it.

Cons

I found that there were little things that Brightspace did not do well. For instance, workflows between different tools were very different based on the time that the original tool was designed. This led to user frustration and an increase of time training users on the common functions of the LMS. I also found that Brightspace tended to minimize small updates or fixes in order to focus on major updates. While major updates are important to survive in the field, sometimes known bugs would remain for years without a fix.

Tiffany
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/2/2019

Best Software for Universities to use!

Absolutely one of the best softwares for courses on the market. Highly recommend and it is used at the top universities in the country.

Pros

D2L is the most organized and functional software for universities to use. Students have one place to access all their courses and find all information they need. Using d2L, professors post all the content from their course and organize it however they want. Quizzes, discussions, and assignment drop boxes are found on D2L as well. D2L provides easy online accessibility for both teachers and students, making going to school a much easier task.

Cons

The due dates for assignments get confusing, not sure if thats a user error via professors, but they always seem to have to email student to say they don't know how to change the due date for certain assignments.

Daniel
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 27/9/2021

A Powerful, Though Complicated, Online Teaching Platform

Brightspace has a wealth of features I’ve found helpful when using it in my Pre-K through 5th grade classrooms, but I can’t help but feel that this is more focused for older students. The interface can be overwhelming for young students, and creating and accessing tools such as quizzes and assignments can have a steep learning curve. When compared to Google Classroom, Brightspace has more capabilities, but can take more effort to set up and use properly. In elementary schools, I don’t know if Brightspace outweighed Classroom, but I can see middle and high schools getting much more out of it!

Pros

Brightspace has tons of features and capabilities that teachers and students can use in learning! Through assignments with release conditions, video and audio recording for instructions and responses, homepage customization, and much more. There are few things that you are limited to with Brightspace.

Cons

Though there are many features in Brightspace, they can often be tedious and complicated to create and use. For example, creating tests/quizzes in brightspace is a very important tool for teachers to give formative assessments. The creation tool works, but takes many more steps and work when compared to other quiz creation tools, such as Google Forms. This applies to almost all features on Brightspace. When using this with younger students - Pre-K through 5th grade - that can take a toll on time and learning.

Marissa
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 13/4/2019

Brightspace Review

I enjoy taking classes in Brightspace. It is more convenient than other softwares I have used in the past.

Pros

I really enjoy the simplicity of how to find assignments and course work. Something else that is great is that anytime you send it an assignment the software will send you a confirmation email assuring your completion and submission. Technical support always knows how to correct an issue that is going on.

Cons

I have experienced the software glitching on many occasions. I will need to complete an assignment and turn it in to a specific place and that submission title is not uploaded in my course selection for the week. I have also contacted technical support many times, in which they reply pretty slowly.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 26/9/2018

Good LMS but not all-encompassing

Brightspace by D2L was useful for implementing a live course's online material, but the program lacks important components that are necessary for online courses.

Pros

This Learning Management System is GOOD but not the best. It is great that D2L and Brightspace have an easy-to-use portal that differentiates between student, instructor, and even TAs. However, the options that come with competitors like CANVAS are far superior...

Cons

CANVAS, a competing LMS, provides more external resource use, such as Virtual Office Hours during Conferences, and even grouping students into smaller groups to use MS Office through Collaborations. Brightspace is user friendly for students but more difficult to manage for administrators/teachers.

Andrea
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 6/5/2021

Love using Brightspace to deliver online courses

I absolutely love using Brightspace to deliver online learning. I love the additional tools it has that allows you to add a virtual classroom option. I also love that it give you the option to store materials you are not using rather than just deleting them. I highly recommend this software!

Pros

Brightspace is an easy to navigate software for delivering online courses! It provides ample data, on things such as when a student last logged into the course materials, or how long students spent on an assignment. I find the information it provides is great!

Cons

I am a bit hesitant on some of the data Brightspace provides, such as how much time someone spends on an assignment, because they could have easily just downloaded it and looked at it on their own time.

Jeff
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 5/1/2018

The support has been great. The tool itself is on par with others - not amazing but not bad...

If the organization is centralized, D2L seems to be the best choice for an LMS that I know of (I've been working in this space a long time!).

Pros

Our school needed a lot of flexibility and customization, as well as integration capability. They have a rich API layer that allowed us to create an "uber" system - a next-gen learning system that all appeared to be a single entity even though it was made up of multiple platforms.

Cons

The costs for flexibility and data are problematic - it's an issue for all LMS companies but it would be great to see more progressive thinking around our school's data.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 17/3/2019

Course Building and Grading with D2L

Overall, D2L Brightspace is relatively easy to use and robust. It's not always intuitive, but that seems to be the case with all LMS I've used.

Pros

I use D2L, Moodle, and Blackboard in my multiple jobs. D2L is the most visually attractive of these, and the "drag and drop" functionality of course building makes things much easier than in Blackboard, for example.

Cons

When grading, I wish the rubrics appeared in the margin of same tab as the assignment, rather than a separate pop-up window, though this is already an improvement from earlier iterations.

Nancy
  • Industry: Primary/Secondary Education
  • Review Source
Value for Money
N/A
Features
1.5
Ease of Use
1.5
Customer Support
N/A

2
Reviewed on 18/3/2015

Review of D2L

Pros

It has improved some things, like being able to cut and paste into discussions.

Cons

1. The layout is not clear to students. Many have problems locating things in the Content because they don't understand the structure.

2.When I log in as a student and go to discussions, even when I have "grid view" and "threaded" selected, I don't really see a thread structure, just a list of messages. Since I teach literature, discussion is essential to the course, but this makes it almost impossible to use really well.

3. When I'm logged in as myself and switch to "student" view, I don't see what the students see. I have to log out and log in as a different user to see that.

4.The grading and attendance features are not flexible and don't allow me to keep the kinds of records I need.

5. The email is much too limited.

6. When I add a new topic to a module, I can't reorder the list of topics, but have to move the new one up one topic at a time. This takes a very long time.

Richard
  • Industry: Primary/Secondary Education
  • Review Source
Value for Money
N/A
Features
1
Ease of Use
1
Customer Support
N/A

1
Reviewed on 24/6/2015

A professor's experience with Brightspace (D2L) LMS one year in!

Pros

To be fair to D2L, the LMS has a nice look and feel about it (especially in the student facing view). Hence, students seem reasonably happy with D2L most times. They also seem to be able to navigate around the various tabs with some ease. Students DO have issues with the e-Portfolio feature which is far from intuitive and simply doesn't work at times.

Cons

From the course creation standpoint, the software is very unintuitive and inconsistent. It appears that this LMS was created by a team of software engineers that did not commit to a consistent architecture. Hence, methods to accomplish certain tasks vary by where you may be in the LMS. This makes it very challenging and time consuming to use.

The discussion forum functionality is very dysfunctional and quite restricting. Many students have commented on how archaic this feature is and I agree with them.

The help function is virtually useless. One flounders until an answer is "discovered" or one gives up.

Finally, the number of clicks to accomplish the simplest of tasks is mind numbering.

John
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 7/11/2017

Satisfied but disappointed that some advance features cost so much more to impliment.

Pros

Flexible and versatile. Provides many basic features that facilitate the learning of students in our K-12 DL school. Students and parents find it easy to use and teachers find it easy to provide quality content in their courses.

Cons

Difficult to get specific detailed help on specific issues particular to our K-12 organization. Help to implement single sign on and Google integration to our Education Google Apps account seems difficult to get.

Jack
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
1
Customer Support
N/A

4
Reviewed on 28/3/2019

Brightspace needs to do a better job with the grade feature

Pros

This software provides the bare minimum of what would be required from the software. It allows teachers to post assignments adequately (no better than any other system I have seen in class).

Cons

The system is not intuitive and takes a while to locate various functions. The grading component is awful on the student end. Overall grades cannot be seen by the student. Should a student wish to know his or her overall grade they must manually calculate it. This on its own is still a problem since Brightspace doesn't even show the point value of each grade, just the percentage. This program is only useful for students to know their grades a small period of time before they would be handed back in class.

Sarah
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 26/6/2021

Best Portal for Classes so far

My overall experience was good. There was the occasional glitch when a podcast or PowerPoint wouldn't load but I just refreshed the page and that usually solved the problem.

Pros

The interface is pleasing to the eye and the text is easy to read. My school uses this for posting class material and compared to other platforms this one is the best so far because it is so well laid out.

Cons

Since there are so many tabs the material can go under it did take me a few days to explore everything to find the material and class powerpoints.

201 reviews