Marketman Reviews

Pros

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

Cons

Everything is perfect as what i need to running my company that i manage.

Pros

Marketman has so much potential as we continue to use it and their system continues to learn.

Cons

Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.

Alternatives Considered

Sage Accounting

Reasons for Choosing Marketman

The technology was not flexible enough for our needs

Reasons for Switching to Marketman

The most support and flexibility for our business model

Pros

Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.

Cons

Updates are a bit slow. Not considering feedback from customers.

Pros

The most important problem Marketman solved for Los Tacos was it gave us the information to allow us to help our managers do their job better. Instead of simply telling them their food cost is high, we area able to tell them exactly what products are the issue. This allows us to pinpoint the problem and make sure we are as profitable as we can be.

Cons

Online ordering is not integrated with webshops, but we did not expect that to be an option when choosing this sytem.

Pros

Easy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.

Cons

No way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible.
No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant

Pros

I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.

Cons

There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.

Pros

Versatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still

Cons

I would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.

Pros

MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.

Cons

As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.

Pros

One platform to have all the suppliers together and easy to order/track your needs.

Cons

Nothing so far.

Pros

I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.

Cons

I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.

Pros

Easy to organize daily operation, all orders are sent through Marketman. Easy to upload invoices. Cost food out as well able to keep up with price increase

Cons

Sometimes it freezes but had to do with our location

Alternatives Considered

CompeteIQ

Reasons for Switching to Marketman

User friendly

Pros

value for money, ease of use. Good customer support flexible

Cons

reporting functions need improvement....

Pros

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

Cons

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

Pros

We don't have to manually input our invoices.

Cons

We cannot customize / build our own reports

Pros

Ease of use and automatic invoicing with updated pricing.

Cons

Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.

Pros

The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.

Cons

The UI sometimes lag in a mobile device.

Pros

The software is quite complete although there rooms for improvement, specially on the purchasing side.
The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.

Cons

Some features are a bit complicated to use specially if the users are not very tech savvy.

Pros

Easy use, great when looking for past orders, invoices and inventory.

Cons

minor technical difficulties. but nothing that customer support couldn't fix

Pros

Easy of ordering from a central kitchen, recipe building and invoice processing

Cons

Waste management isn't perfect when integrated with Lightspeed (product list)

Pros

It’s easy to use interface, and friendly customer service.

Cons

Can become clunky when trying to fix reports

Pros

The overview it gives you on the daily operation of ordering, receiving and inventory management.

Cons

it should be even more customizable.
The app is still not working smoothly.

Pros

You can do a lot of different report. This system is always in changing, they're improving every week the functionnality.

Cons

The translation in French, but they're doing better and better.
Sometime the export of the report in excel doesn't work. They need to fix it.

Pros

Marketman was recommended by both our (competing) POS vendors - not a common occurrence surely - as an essential part of the solution to our inventory problems. We absolutely had to check them out, and they were indeed the real deal. Love the reporting, ease of use, and the fact that unlike its main competitor it doesn't take 3-6 months to learn and use.

Cons

Can't think of any issues at the present time. Make it even more affordable for startups that are scaling, perhaps?

Pros

Great support when needed during set up and on hoing

Cons

Building dish specs can be long winded and

Pros

Have used a number of similar systems in my time, MarketMan is the simplest and easiest to use. Very instinctive and efficient.

Cons

Very little, nothing to dislike really but would suggest more customisable reports and graphs.