User Reviews Overview

About Marketman

MarketMan Restaurant Management is a cloud-based inventory management platform that assists small to large-sized restaurants with procurement, food delivery tracking, and accounting. Its key features include menu planning,...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.6
Customer Support
4.8

Browse Marketman Reviews

105 of 105 reviews
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Gede
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2020

Totally great inventory software!

Accurately showing profit and expenses, physical inventory item quantity as controlling stock in storage.

Pros

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

Cons

Everything is perfect as what i need to running my company that i manage.

Stanley
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 6/6/2022

New technology that will help save so much time

The onboarding support was superb!

Pros

Marketman has so much potential as we continue to use it and their system continues to learn.

Cons

Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.

Alternatives Considered

Sage Accounting

Reasons for Choosing Marketman

The technology was not flexible enough for our needs

Reasons for Switching to Marketman

The most support and flexibility for our business model
Pawel
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 16/4/2021

Good For Multi Unit Operation

Overall I would recommend it specially when you have a multi unit business. Cooperates well with different till systems. Easy to connect PLUs.

Pros

Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.

Cons

Updates are a bit slow. Not considering feedback from customers.

Top Marketman Alternatives

Brian
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/2/2023

Great Inventory and Food Cost Management System

It took a long time to implement all our recipes and make sure we were getting the correct data. You must put in a lot of work to get results but once you do it is amazing.

Pros

The most important problem Marketman solved for Los Tacos was it gave us the information to allow us to help our managers do their job better. Instead of simply telling them their food cost is high, we area able to tell them exactly what products are the issue. This allows us to pinpoint the problem and make sure we are as profitable as we can be.

Cons

Online ordering is not integrated with webshops, but we did not expect that to be an option when choosing this sytem.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/4/2019

Our best tool to manager our food and beverage cost !

With MarketMan, we are able to monitor our Food and Beverage cost weekly to adapt our purchasing. It is also a great tool to negotiate best rates with our suppliers.

Pros

Easy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.

Cons

No way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible.
No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant

Sebastian
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 2/3/2023

Fantastic Software for Restaurant Management, Top Notch Customer Service Team

Pros

I love the ease of navigating through the software and how many helpful reports I can view to review my business' operations for every store and as a whole. It's extremely helpful to have the ability to track costs of not only inventory items, but also menu items by building recipes to see the exact breakdown of costs and profit margins.

Cons

There are little inconveniences in the software that I would like to be fixed/improved. The development team is incredibly slow with implementing any of these requests, no matter how big or small. After 5 months we have yet to have anything fixed.

Nick
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/4/2019

Petri's Pour House Review

With Marketman I can easily see what my estimated costs are and then what they actually are. Every penny counts in this industry and this helps raise (or lower) menu items.

Pros

Versatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still

Cons

I would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.

Gerard
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/4/2018

Efficient cost control for the Entrepreneur

Pros

MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.

Cons

As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.

Anil
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/5/2019

Great software

This software is helping our business with all our orderings, track privious orders and keep record of your spending. On top of that, having all suppliers in one platform is very handy.

Pros

One platform to have all the suppliers together and easy to order/track your needs.

Cons

Nothing so far.

Juan Pablo
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2018

It solved the problems I was having with stock control

Stock and recipe control

Pros

I liked that it is WebBased and I can access it where ever I am at. The ease of use is great and I have been recommending it. I am exited to see the new Menu feature.

Cons

I wish I could calculate the value of my stock at any given point in time. I also would like for the costs of goods sold would take into consideration the value of stock. The app functionalities should also be more broad.

Rodney
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2019

Great product

Pros

Easy to organize daily operation, all orders are sent through Marketman. Easy to upload invoices. Cost food out as well able to keep up with price increase

Cons

Sometimes it freezes but had to do with our location

Alternatives Considered

CompeteIQ

Reasons for Switching to Marketman

User friendly
Steph
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 30/11/2020

Great value for money

do far so good. would be better with easier reporting functions

Pros

value for money, ease of use. Good customer support flexible

Cons

reporting functions need improvement....

Simon
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2018

MarketMan - Solving a gap in the market

We've used it for a couple of years now, due to operational issues we've put it down and picked back up again when we can, now we're focusing on it's full capability again and hope to keep the momentum.

Pros

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

Cons

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

Kayan
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/11/2020

MarketMan

Pros

We don't have to manually input our invoices.

Cons

We cannot customize / build our own reports

Bryan
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2022

Daily User Review

Pros

Ease of use and automatic invoicing with updated pricing.

Cons

Only thing that annoys me is when editing and saving inventory items the page is reloaded to the first page always.

Vladimir
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2020

MarketMan

Pros

The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.

Cons

The UI sometimes lag in a mobile device.

Rabih
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 4/2/2022

Great Software, great support

MM is helping us solving our purchasing process by streamlining the procedures and bringing much more transparency and cost control.

Pros

The software is quite complete although there rooms for improvement, specially on the purchasing side.
The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.

Cons

Some features are a bit complicated to use specially if the users are not very tech savvy.

eber
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/8/2018

Great Product

Pros

Easy use, great when looking for past orders, invoices and inventory.

Cons

minor technical difficulties. but nothing that customer support couldn't fix

Lottie
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 8/3/2022

Great software to take your business to the next level

Overall MarketMan has massively benefited out business and made recipe building, GP management and waste control much easier. Ordering from the central kitchen is now really easy for each site.

Pros

Easy of ordering from a central kitchen, recipe building and invoice processing

Cons

Waste management isn't perfect when integrated with Lightspeed (product list)

Marc
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/11/2020

Easy to learn software

Very happy.

Pros

It’s easy to use interface, and friendly customer service.

Cons

Can become clunky when trying to fix reports

Filippo
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 9/2/2022

Great software for daily operations

The overall experience is great. It needs strong daily maintenance.

Pros

The overview it gives you on the daily operation of ordering, receiving and inventory management.

Cons

it should be even more customizable.
The app is still not working smoothly.

Thibault
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/4/2018

Great system,

Pros

You can do a lot of different report. This system is always in changing, they're improving every week the functionnality.

Cons

The translation in French, but they're doing better and better.
Sometime the export of the report in excel doesn't work. They need to fix it.

Warren
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 3/12/2019

Great piece of kit that solves a lot of problems

Great initial calls with the team and looking forward to a long future together!

Pros

Marketman was recommended by both our (competing) POS vendors - not a common occurrence surely - as an essential part of the solution to our inventory problems. We absolutely had to check them out, and they were indeed the real deal. Love the reporting, ease of use, and the fact that unlike its main competitor it doesn't take 3-6 months to learn and use.

Cons

Can't think of any issues at the present time. Make it even more affordable for startups that are scaling, perhaps?

Ross
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 10/10/2022

Very happy with the system

Very good when kept up to date

Pros

Great support when needed during set up and on hoing

Cons

Building dish specs can be long winded and

Verified Reviewer
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/4/2019

Simple, easy to use and it works!

We now have a great handle on our inventory and ordering process. The fact that we don't really think about this anymore is testament to how well the system works.

Pros

Have used a number of similar systems in my time, MarketMan is the simplest and easiest to use. Very instinctive and efficient.

Cons

Very little, nothing to dislike really but would suggest more customisable reports and graphs.

105 reviews