MangoApps Reviews

Pros

TinyTake is one of those apps that answers a question, you normally sit in front of your laptop and want to do something, but you aren't sure how and or if you can. When it comes to screen capturing, recording, sharing and editing, TinyTake answers any question you might have around these functions. It has a great set of core functionality that is free to use, and if you wanted to delve deeper into the video side, you can go Premium.

Cons

Nothing has bothered me to this point, and the way I use the software, it hasn't not been able to do something I wanted to do.

Pros

Ability to create individual projects within which you can have message feeds, tasks, wikis, file storage etc.
Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system.
Everything is very easily searchable.
Using the desktop app you have live chat functionality.
E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.

Cons

Managing tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work.
No Gantt chart capability.

Pros

- It allows for all the staff to know what is going on at the same time, everyone gets the same info
- Easily able to share resources and updates
- Great way to invite people to events and keep everything organized
- private message feature allows for seamless communication
- project and team groups are great for coordinating with many people
- Intranet is great for HR use and agency wide updates
- Love that it is connected to LinkedIn
- Fun and easy to use like Facebook
- Easy to compose posts

Cons

- I find that the mobile app is not as user friendly
- Even after years of use, cannot really understand the purpose of primary and secondary interactions... don't understand the purpose of separating them

Pros

Easy to learn, and therefore faster adoption of software. It is intuitive, and accessible to everyone, not just tech people. General layout and user experience seems thought out. Also, everyone loves the levels & badges... go figure

Cons

Cons about the software include some customization issues that have recently been rolled out - templates for posts/wikis. With wikis, would be great to edit their ranking (hierarchy) after we publish. Sometimes we create the wiki, only to have to delete it later, because we thought of a different group or category that it should be under.

Also, would like the ability to work on a draft by multiple people before publishing (right now we publish on a closed group, and then take turns editing it there).

Would also like a better tagging system for photos and files with more controls built in.

Pros

it has a ton of provisions particularly the piece of making strings, wikis, variants of records, picture, and video reviews, notices and labels, bunch the executives, talking usefulness and identifications too it's an incredible application. I likewise discovered the simplicity of adding and eliminating visitor clients for occasional representatives, with low evaluating extremely alluring focuses.

Cons

I wasn't impressed by the way that MA doesn't permit video calls and associations for certain outside devices and applications for usefulness.

Pros

The time needed to design and develop site pages is greatly minimized by using the templates provided when compared to developing a website from the ground up. Mango Social Intranet has an existing integration for many of the web apps you may already be using, so it's not necessary to completely jump ship (at least not right away) on the products your company is accustom to using.

There were some features that we wanted that were not available to us. For the simpler requests, the developers provided us a piece of code that we could use whenever we wanted to use that feature. I definitely was not expecting that level of service from the team and was very appreciative. Other, more complex requests were made available to us in later releases of the product.

Cons

The branding package offered by Mango is a bit mimimal. However, if you have a web designer on staff, they can apply a custom css to improve the look and feel of your site.

Pros

The MangoApps software has been a very powerful tool for our company. What I like most so far is definitely the customer service. The MangoApps team is always willing to listen to our feedback and implement new features and requests to make sure that their product is the best it can be, and that it always meets our company needs.

Cons

It can be difficult at times to learn all of the ins and outs of this product (especially the settings) because of the many different menus and sub-menus you have to dive into to discover and make these types of changes.

Pros

Overall MangoApps is a great tool that I use daily and enjoy the chat feature most and mobile usability.

Cons

I think the only thing that I do not like is that occasionally the mobile app fails to work.

Pros

Easily integrates with the existing system.

Cons

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Alternatives Considered

Pros

The platform is easy to use and access. With the platform it is quite simple to build pages. It so easy to add and eliminate visitor clients that is for occasional representative.

Cons

A times it becomes so hard to login due to experienced complications.

Pros

The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me.
It does encourage employee engagement which is what we really needed. Many of our people work remotely, so we needed something to combat the isolation.

Cons

1. The chats disappear. I am referring to the actual discussion here. You can have a history of chat and then suddenly it will all disappear never to return! I am talking about the small pop up boxes and not from internet explorer itself.
2. Support is a bit haphazard, I have received replies to one inquiry and then never received a reply to another.
3. Emails do not work. I notice once an email is used by one person the system will not allow you to use the same email for other users, even if the original user is no longer active. I assume this is a security feature, but very unpractical because employees often use the same email.

Pros

Easy collaboration in the feeds. Teams, groups, and projects make it nice to only see what the things you're involved in and not everything going on in the company. I like the Intranet, we use it to share company information, employee accomplishments, and even the menu for the cafe downstairs.

Cons

When you want to view a task from the feeds it opens in a pop up view and it not useful because you don't see the comments, I always have to "copy link" then paste that into the browser.
Trackers, the line number is static, so it you sort the numbers stay the same, so if someone reference a line you may not be looking at the same thing if you sorted, there needs to be an actual unique Id.

Pros

The all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.

Cons

When it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.

Pros

It connects everything and it has a very consistent implementation across many features. So once you learn how to setup/use one module you can figure out the rest.

Cons

The page refresh lags a bit. So sometimes when I'm working I find that things seem a bit sluggish.

Pros

It makes it easy to capture what you want from the screen, annotate what you want to highlight, and paste to documents and/or email.

Cons

It requires you to use Shift along with Control + C instead of just Control + C for copying what you have ready for pasting. It is only something you have to learn and is not much of an issue.

Pros

I like how easy it is to navigate and also use. I mostly use the posting/wiki/tracker tools which are very user friendly. I also enjoy how often the sofware is updated.

Cons

Sometimes there are glitches that don't get fixed. Most recently, saving a post as a draft and then when it does get posted it isn't at the top of the feed, it is buried toward the bottom when it was originally drafted (instead of when it was published).

Pros

Mangoapps has been an incredible tool for our company as we have grown throughout the years. Having this platform to streamline communication, and each member of our team work through has progressed how we work in our roles. There are an endless amount of features that will advance your company, but using trackers has been the biggest tool for us to keep up with provider charts.

Cons

I cant think of many cons with mangoapps. Anything we've seen a fault in, we've been able to reach out to their team and get their help in changing it, adjusting it, or upgraded.

Pros

The ability to have all employees on one platform - makes internal communication much more easier. People are also able to share tips and info between themselves without having to resort to Head Office for that particular information. The platform is also really good for sharing posts which are light-hearted e.g. good news in the company, awards etc. Also allows employees from all over the country to talk to each other and meet other colleagues.

Cons

Sometimes the posts come out in a very weird layout even if they looked okay in the editing stage. Still slightly confused about the number of 'feeds' e.g. primary and secondary - some posts go in different places that you can't even find! Also the badges are a good concept to encourage usage however I don't think its necessary to have every update on the feed as this results in the important info being at the bottom of the page, this also applies to updates regarding someone downloading the app.

Pros

The interface makes it very easy to communicate with colleagues.

Cons

overwhelming at times, has many features

Pros

Office Chat was easy to set up and maintain. Can use on iOS, Android or the web version.

Cons

Not everyone can set up groups unless given permission by an administrator.

Pros

Loved how the sight is easy to navigate
it allows for people to create groups
the admin did a good job with the create the group for Head start

Cons

there is no con to the software. I would not change a think

Pros

It's a good way to get our members together in a community forum.

Cons

I wish there was a way to lock wikis so only certain people could edit them.

Pros

Mango is easy to use for everyone in our company.

Cons

Some simple things are missing like a gallery/photo album option.

Pros

It brings the company together and makes it an easy way to share news across offices. We have really enjoyed using this platform!

Cons

Some of the features don't have the same capabilities that we are used to in other platforms. Mango is constantly open to updates, and we get excited about the new releases!

Pros

the user interface reads very well and helps with ease of use.

Cons

when navigating from page to page the load time seems a little too long.