User Reviews Overview

About Findmyshift

Findmyshift is a cloud-based workforce scheduling solution that enables businesses to streamline processes related to attendance tracking, payroll, time-off management and more. It comes with an application programming interface...

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Feature ratings

Value for Money
4.4
Features
4.4
Ease of Use
4.5
Customer Support
4.4

Browse Findmyshift Reviews

822 of 822 reviews
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Tony
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/4/2017

Superb for ease of use and access

Adopted this to several businesses 4 years ago and have never looked back. Easy to use for me and my staff. Ideal for holiday planning and planning rotas in advance

Pros

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Response from Findmyshift B.V.

Thanks for the Review Tony!

Replied 28/4/2017
Finlay
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 9/1/2018

Have been using this software for three rosters for about 5 years

we manage rosters over 3 sits (soon to be 4). However the cost of paying for multiple rosters that do not link to our paysystem is becoming prohibitive and we are actively looking for an integrated payroll / roster / timeclock package.

Pros

easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons

The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Response from Findmyshift B.V.

Thanks for the review Finlay! Please get in touch with our support team so we can help find a solution for you to integrate your payroll with Findmyshift.

Replied 10/1/2018
Lauren
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 26/1/2023

Review Jan 2023

Pros

It is relatively easy to use and the staff are familiar with it.

Cons

Facility view can jump around when editing in staff view. We are not able to use the HR function as our annual leave is above national allowance.

Top Findmyshift Alternatives

Ahmed
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
3

3
Reviewed on 30/5/2018

Great to use for scheduling of staff to different place

A simple easy to use web based roster.

Pros

The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule

Cons

Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.

Response from Findmyshift B.V.

Thanks for the review Ahmed. The quickest way to duplicate weeks is to select all cells for the week (CTRL + A), copy the cells into the clipboard (CTRL + C), go to the next week (CTRL + right arrow), and paste (CTRL + V). I hope this helps to speed things up for you!

Replied 1/6/2018
Wolfgang
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 6/1/2023

Decent and easy to use solution for flexible shift planning

It solved our problem immediately, and employees get along with it from the start. For me as an admin, I have found out how the inputting works mostly through trial and error, which was not always intuitive. I think the system is more easy for end-users than for the admin to learn.

Pros

The software has considerable ease of use, and solved our flexible planning needs immediately. It is visually very intuitive, and I think our employees simply like the system.

Cons

I think / know that there are so many more features of the software that I - if at all- discover by accident. The switching between facility view and employee view should be intuitive as well, however, I regularly fail to input elements that work on both representations - I've therefore resorted to using facility view exclusively. I get the impression I'm using merely some 5% of the systems capabilities.

Alternatives Considered

Workday HCM

Reasons for Switching to Findmyshift

Pricing, as I had virtually no experience what we needed, and what is out there. Initially, it was about not making a costly mistake, but FindMyShift looks to be a good choice regardless.
Amy
  • Industry: Animation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/3/2023

Great Product

Really good, love using it

Pros

Really easy to manage the team, keepu up to date with rotas

Cons

the price - it is a little bit pricer than other ways of keeping track of rotas.

Samantha
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2023

Easy monitoring/scheduling of rosters/timesheets.

Great.

Pros

That we can use the roster and the timesheet within the same program.

Cons

When staff take a break, the timesheets don't advise what time the break was taken or when the staff member clocked back on.

Gavin
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
3

5
Reviewed on 30/1/2023

Shine Review

Pros

The scheduling software is outstanding. The ability to match clients against staff members with ease and the ability to colour code makes scheduling simple. Completing templates of regular rotas helps complete rotas months in advance with alterations for leave and time off.

Cons

We are in the process of transferring data over to manage holiday entitlement etc. It would be good if staff could have separate leave years and also the ability to book half days.

Ron
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/1/2023

My solution to managing a busy hospital specialist department

Pros

Easily accessible online on mobile devices. Simple to use. My roster is dynamic and I make changes almost daily. This software allows me to keep all my staff in the loop.

Cons

So far I have no complaints. The software allows me to get my job done. My staff are content.

Kineta
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 15/2/2023

Always easy to find my shift!

Pros

Offers quality service to users and easy access to app and website features.

Cons

Everything was fine to me, I haven't noticed anything negative about it yet.

Julie
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 27/10/2020

Easiest system to use and set up

Easy to use and set up.
Not tied into long contracts for a system that does not work for us (this is an issue we have had in the past).
Employees find it easy to use from their phones.

Pros

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Cons

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Response from Findmyshift B.V.

Thanks for the review, Julie!

Replied 28/10/2020
Grace
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/10/2017

We have been using this website for a few years for our busy cafe/bar, a great site!

Pros

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Response from Findmyshift B.V.

Thanks for the review Grace! If you ever have trouble with the cells not lining up try resetting your browser's zoom. The keyboard shortcut is normally CTRL + 0. I hope this helps!

Replied 26/10/2017
Julie
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 18/3/2021

Changing our Rota System

Findmyshift has completely changed the way we plan for staffing events. It has been simple enough for even our most IT-wary volunteers to take part in. The messaging feature allows me to tell all staff about sudden changes or announcements.

Pros

I wanted a system that was accessible to staff but which also let me budget for each event, as this was an area where we had historically overspent. It also helps me track holidays and time in lieu, which was almost impossible in our old system. It also lets me check staff availability way ahead without having to resort to complicated texts / whats app groups and emails. I have now introduced our volunteers to it and time sheets which will again save so much time and money.

Cons

I have not yet learned how to clarify on booking a staff member on which pay rate they are on. Eg staff are standard rate or Duty manager rate for that shift. It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.

Response from Findmyshift B.V.

Thanks for the review, Julie! It sounds like you need to set up some "pay rate exceptions" for your staff members, either individually or globally, but get in touch with our support team and we can walk you through it over the phone or via live chat.

Replied 19/4/2021
Leonora
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/8/2020

Excellent Rota Management

Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we use daily also

Pros

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

Cons

I would like time off requests to be easier for staff to use.

Response from Findmyshift B.V.

Thanks for the review, Leonora! Time off requests are now possible through the app, so your staff should find the process easier than having to log in to the desktop site.

Replied 19/4/2021
Richard
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 12/10/2018

Just right for us

We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes on a daily basis. This software allows us to view multiple locations and 'who is where' each day, whilst instantly notifying each member of staff and syncing with their own calendar automatically. This dramatically reduces the amount of time scheduling jobs and we also put purchase order information onto each staff members daily booking, making cross referencing of invoices much quicker. We have been using this software for our business for several years now and it quite simply just does its job, and does it well!

Pros

We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

Cons

The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

Response from Findmyshift B.V.

Thanks for the review Richard! To zoom in and out, press CTRL - and CTRL +. I hope this helps!

Replied 15/10/2018
Susan
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 6/4/2021

Findmyshift is definitely worth trying

Allowing the staff to access their shifts from their phone, and using the hours reporting for payroll.

Pros

We were able to try out before committing to a years subscription.
The staff hours are easy to download for wages
It is very clear looking back how many hours each staff is working

Cons

The main problem is when staff put in there hours. If they put in 9 - 5 with an extra gap or any other minor error it will not feed through onto the summary. So each week we need to count the number of shifts each person has and count the number of records on the report section. Each week there is at least one error. This would be corrected by not allowing or having a seperate box for comments.

Response from Findmyshift B.V.

Thanks for the review, Susan! Can you get in touch with our support team with some examples of the mistakes your staff have made? We'd like to see what we can do to help!

Replied 19/4/2021
Trilby
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 6/2/2017

Invaluable tool for a small business

We have been using findmyshift for quite a few years now. We run a 24/7 operation with about 15 different shift times, so efficient management of staff timetables is absolutely essential.
As our business has grown from 15 employees to over 40 we have found this scheduling website to be invaluable. I can't imagine going back to our previous spreadsheet schedule which resulted in staff turning up late to shifts or not coming in at all as they weren't aware of late schedule changes. Automatic syncing with employee calendars and the time-clock function really help to set this software ahead of anything else I've tried. I'm sure we will be using findmyshift for years to come.

Pros

It's easy to use and has a lot of functions

Cons

I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?

Response from Findmyshift B.V.

Hi Trilby! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Replied 26/9/2017
Brett
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 29/1/2021

Feedback after Using for 2 years.

I have been a consistent user for over 2 years now. I issue my roster weekly. None of my staff (who are mostly younger than me) have any issue with the roster.

Pros

I was originally drawn to this software as my original digital roster program simply priced themselves out of the market and I needed to entertain alternatives. I liked that I was provided a template at no charge to trial. This enabled me to properly road test and gauge if it was software I could navigate.

Cons

I had to ask numerous questions to seek advice about populating rosters. What is obvious now, was not when I originally started using this software. Again, this is most likely operator error. I could see hours and costs on my previous roster platform, and hide them from the printed version. I can't do that with findmyshift, at least not to my knowledge. I would like to if it is possible?

Response from Findmyshift B.V.

Thanks for the review, Brett!

Replied 3/2/2021
Sam
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2021

Mount Batten Centre, Plymouth, UK

One of the key problems we are solving is integrating multiple rotas across a multi-site operation, providing managers with clear overviews of the staffing situation, casual staff can be updated remotely and easily, and crucially its helping improve our staffing efficiency through forecasting and holistic planning

Pros

Find My Shift is a very intuitive, easy-to-use staffing scheduling app, that has been very well received across all of our management team and workforce teams. It offers a dynamic and flexible approach that we need as an evolving tourism business by enabling managers to co-ordinate teams, staff to input fairly and for duty supervisors to have an holistic overview. The mobile app is excellent and very useful for casual staff

Cons

we've not had any major issues, any niggles have been dealt with seamlessly by Findmyshift customer services

Response from Findmyshift B.V.

Thanks for the review, Sam!

Replied 30/12/2021
Emma
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/5/2018

Easy way to monitor time and attendance

Pros

The reports that are available along with the additional facilities that can be added to each individual shift for each individual employee. Being able to attach all our employees details and information is also beneficial to us. Being able to input an hourly rate is also a factor which we like as it allows us to use this against our payroll system.

Cons

I don't really like and am not 100% keen on the fact that there is so separation within the employees and that you can't separate them in departments or different locations. what is also different is cross referencing an employee that is based at one location but covers a shift at a different location, the only way in which we could do this was by colour coding which doesn't clarify specifically what location on the final report.

Response from Findmyshift B.V.

Thanks for the review Emma!

Replied 7/5/2018
Wouter
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 25/10/2018

Five years using Findmyshift

I'm doing roster for 24 doctors in our department. I can make changes to roster from any computer and relay message to staff members about these changes seamlessly via FMS. The app is great and very easy to use. We've managed to cut paper printouts of rosters as well.

Pros

Great flexibility between facility view and staff view. Different filters and preset filters allow me to tailor rota for different areas in hospital. Product support is excellent. New features added regularly.

Cons

I haven't managed to coordinate our leave cycle which runs from 1 April to 30 March with the leave reports which appears to take annual allowance from 1 Jan-31 Dec. It might be possible but haven't found feature yet.

Response from Findmyshift B.V.

Thanks for the review Wouter! To coordinate your leave cycle, visit Settings > Time off and change the date next to "Holiday year begins". I hope this helps!

Replied 30/10/2018
Darragh
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 12/7/2017

A vital business tool. Saves me a lot of time and effort.My staff find it so easy to use the...

Controls cost. Frees up my time.Keeps my staff informed and happy

Pros

Ease of use for both desktop and mobile app. being able top control costs by comparing previous weeks . Saves a lot of time. speeds up payroll.

Cons

hard to fault. sometimes get tripped up by entering a pm instead of an am.As I am not that tech aware. I am only discovering how powerful the software really is at my own pace , so if there was a prompt function to ask "why not try this feature" or "do this it will give you this benefit", that would speed up my knowledge and give me more return on my investment

Response from Findmyshift B.V.

Thanks for the awesome review, Darragh! We've noted your suggestion on our list of feature requests.

If you're comfortable using the 24-hour format, we suggest using it to avoid any mistakes with your AMs and PMs. Hope this suggestion helps!

Replied 27/9/2017
Kim
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/6/2022

Love Findmyshift!!!

Findmyshift has been great right from the start of a long free trial period. This gave us the opportunity to really test the product. Customer service even during free trial was prompt. All the training videos and faq made the learning process easy.

Since then, everything has run very smoothly. We don't use all of the features but the ones we do make a big difference.

Pros

The scheduling and payroll report have been game changers! Prior to findmyshift I used to have to collect availabilities via email or text, enter it into a spreadsheet and build a schedule from there. Findmyshift has streamlined that process.

The payroll report makes it easy for HR to do payroll biweekly.

Cons

I don't really have any cons to list. Features to consider may be timesheet directly on the mobile app and some sort of tool for staff to communicate with each other on the app?

Lyndsey
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2017

Efficient and effective in every way!

This software makes my life easier day in and day out. The software make scheduling simpler, more efficient and more effective. Very Happy Customer.

Pros

Find my shift is easy to use and very adaptable, find my shift make scheduling and adding rota's easier and less time consuming.
The agents find it easy to access and understand also. Find my shift is a great scheduling tool and I would recommend this system.

Cons

I would like to be able to add breaks in a better format, for example rather than it being displayed on the time sheet for it to be on a link for example in grid format.

Response from Findmyshift B.V.

Thanks for the review Lyndsey! Thanks for your feedback about the breaks. When you get a minute, please get in touch with our support team and so we can find out more about what you're looking for.

Replied 9/10/2017
Kathryn
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 14/9/2018

Great rota software

I have used the customer support chat quite often, and the team are extreme helpful and quick to respond. We intend to use this software for the foreseeable future.

Pros

The ease of adding in shifts and people, the fact that the admin can accept and confirm bookings. The option to add additional roles. The everyone can log in from home to see the rota, and that there is a message board function.

Cons

It is not very transferable between different devices, I often get complaints from the members who use the service with us that the layout is not understandable when read off of a iphone or ipad.

The reports function is useful, however I do find it hard to navigate and understand.

Response from Findmyshift B.V.

Thanks for the review Kathryn!

Replied 19/9/2018
822 reviews