Findmyshift Reviews

Pros

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Pros

easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons

The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Pros

It is relatively easy to use and the staff are familiar with it.

Cons

Facility view can jump around when editing in staff view. We are not able to use the HR function as our annual leave is above national allowance.

Pros

The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule

Cons

Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.

Pros

The software has considerable ease of use, and solved our flexible planning needs immediately. It is visually very intuitive, and I think our employees simply like the system.

Cons

I think / know that there are so many more features of the software that I - if at all- discover by accident. The switching between facility view and employee view should be intuitive as well, however, I regularly fail to input elements that work on both representations - I've therefore resorted to using facility view exclusively. I get the impression I'm using merely some 5% of the systems capabilities.

Alternatives Considered

Workday HCM

Reasons for Switching to Findmyshift

Pricing, as I had virtually no experience what we needed, and what is out there. Initially, it was about not making a costly mistake, but FindMyShift looks to be a good choice regardless.

Pros

Really easy to manage the team, keepu up to date with rotas

Cons

the price - it is a little bit pricer than other ways of keeping track of rotas.

Pros

That we can use the roster and the timesheet within the same program.

Cons

When staff take a break, the timesheets don't advise what time the break was taken or when the staff member clocked back on.

Pros

The scheduling software is outstanding. The ability to match clients against staff members with ease and the ability to colour code makes scheduling simple. Completing templates of regular rotas helps complete rotas months in advance with alterations for leave and time off.

Cons

We are in the process of transferring data over to manage holiday entitlement etc. It would be good if staff could have separate leave years and also the ability to book half days.

Pros

Easily accessible online on mobile devices. Simple to use. My roster is dynamic and I make changes almost daily. This software allows me to keep all my staff in the loop.

Cons

So far I have no complaints. The software allows me to get my job done. My staff are content.

Pros

Offers quality service to users and easy access to app and website features.

Cons

Everything was fine to me, I haven't noticed anything negative about it yet.

Pros

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Cons

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Pros

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Pros

I wanted a system that was accessible to staff but which also let me budget for each event, as this was an area where we had historically overspent. It also helps me track holidays and time in lieu, which was almost impossible in our old system. It also lets me check staff availability way ahead without having to resort to complicated texts / whats app groups and emails. I have now introduced our volunteers to it and time sheets which will again save so much time and money.

Cons

I have not yet learned how to clarify on booking a staff member on which pay rate they are on. Eg staff are standard rate or Duty manager rate for that shift. It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.

Pros

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

Cons

I would like time off requests to be easier for staff to use.

Pros

We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

Cons

The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

Pros

We were able to try out before committing to a years subscription.
The staff hours are easy to download for wages
It is very clear looking back how many hours each staff is working

Cons

The main problem is when staff put in there hours. If they put in 9 - 5 with an extra gap or any other minor error it will not feed through onto the summary. So each week we need to count the number of shifts each person has and count the number of records on the report section. Each week there is at least one error. This would be corrected by not allowing or having a seperate box for comments.

Pros

It's easy to use and has a lot of functions

Cons

I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?

Pros

I was originally drawn to this software as my original digital roster program simply priced themselves out of the market and I needed to entertain alternatives. I liked that I was provided a template at no charge to trial. This enabled me to properly road test and gauge if it was software I could navigate.

Cons

I had to ask numerous questions to seek advice about populating rosters. What is obvious now, was not when I originally started using this software. Again, this is most likely operator error. I could see hours and costs on my previous roster platform, and hide them from the printed version. I can't do that with findmyshift, at least not to my knowledge. I would like to if it is possible?

Pros

Find My Shift is a very intuitive, easy-to-use staffing scheduling app, that has been very well received across all of our management team and workforce teams. It offers a dynamic and flexible approach that we need as an evolving tourism business by enabling managers to co-ordinate teams, staff to input fairly and for duty supervisors to have an holistic overview. The mobile app is excellent and very useful for casual staff

Cons

we've not had any major issues, any niggles have been dealt with seamlessly by Findmyshift customer services

Pros

The reports that are available along with the additional facilities that can be added to each individual shift for each individual employee. Being able to attach all our employees details and information is also beneficial to us. Being able to input an hourly rate is also a factor which we like as it allows us to use this against our payroll system.

Cons

I don't really like and am not 100% keen on the fact that there is so separation within the employees and that you can't separate them in departments or different locations. what is also different is cross referencing an employee that is based at one location but covers a shift at a different location, the only way in which we could do this was by colour coding which doesn't clarify specifically what location on the final report.

Pros

Great flexibility between facility view and staff view. Different filters and preset filters allow me to tailor rota for different areas in hospital. Product support is excellent. New features added regularly.

Cons

I haven't managed to coordinate our leave cycle which runs from 1 April to 30 March with the leave reports which appears to take annual allowance from 1 Jan-31 Dec. It might be possible but haven't found feature yet.

Pros

Ease of use for both desktop and mobile app. being able top control costs by comparing previous weeks . Saves a lot of time. speeds up payroll.

Cons

hard to fault. sometimes get tripped up by entering a pm instead of an am.As I am not that tech aware. I am only discovering how powerful the software really is at my own pace , so if there was a prompt function to ask "why not try this feature" or "do this it will give you this benefit", that would speed up my knowledge and give me more return on my investment

Pros

The scheduling and payroll report have been game changers! Prior to findmyshift I used to have to collect availabilities via email or text, enter it into a spreadsheet and build a schedule from there. Findmyshift has streamlined that process.

The payroll report makes it easy for HR to do payroll biweekly.

Cons

I don't really have any cons to list. Features to consider may be timesheet directly on the mobile app and some sort of tool for staff to communicate with each other on the app?

Pros

Find my shift is easy to use and very adaptable, find my shift make scheduling and adding rota's easier and less time consuming.
The agents find it easy to access and understand also. Find my shift is a great scheduling tool and I would recommend this system.

Cons

I would like to be able to add breaks in a better format, for example rather than it being displayed on the time sheet for it to be on a link for example in grid format.

Pros

The ease of adding in shifts and people, the fact that the admin can accept and confirm bookings. The option to add additional roles. The everyone can log in from home to see the rota, and that there is a message board function.

Cons

It is not very transferable between different devices, I often get complaints from the members who use the service with us that the layout is not understandable when read off of a iphone or ipad.

The reports function is useful, however I do find it hard to navigate and understand.