Route4Me Reviews

Pros

It's accurate, easy to use, easy to edit route.
Great value for cost.

Cons

No option/function to be able to add notes to a route

Pros

Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.

Cons

For general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.

Pros

Refund my subscription pleaseCan’t trust that the maps are correctYou would think todays world it would be up to date

Cons

Ilegal road travel for trucks, can’t trust it

Pros

Ability for driver to dispatch themselves.

Cons

Cost per user could be better optimised to cost per activity or route.

Alternatives Considered

Onfleet and Circuit

Pros

Great features such as Smart Zones and Optimized Routes. Helped me a lot to organize areas and attribute to each driver. Great support team also, have been very privileged to be taken care of by [sensitive content hidden]. Thanks!

Cons

I think the price is a bit high for my liking, specially since you need to buy each feature separate, making the subscription expensive. Perhaps you should offer more package options to the client or a discount program based on the number of functionalities paid for in the subscription.

Alternatives Considered

Badger Maps

Pros

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

Cons

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

Pros

The simplicity of the configuration of the different options and modules.The creation of routes.

Cons

Updating of maps (Switzerland). There are a lot of bad addresses.

Pros

The tracking system and the route creation makes the day a lot easier and very easy to use.

Cons

No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot

Pros

Knowing where are all my stops and find out where is our driver when he has to make a delivery

Cons

When is an error not to have many options to solve our situation

Pros

The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.

Cons

data can come through incorrectly or drivers will experience issues loading with an old version of the app.

Pros

that it plans it all for you. that it optimized and that the edit feature to duplicate and or rename my route books.

Cons

it has some major flaws when it comes to just shutting down and erasing all my completed stops for that day causing wrong data to be recorded and logged and in the end causing me to miss stops or go back to ones already completed. because it usually happens toward the middle to end of my day.

Alternatives Considered

RoadWarrior

Reasons for Choosing Route4Me

route size limits,, user friendly and ability to copy/duplicate the routes

Reasons for Switching to Route4Me

it was the most user friendly and another person in my field recommended it says she used it often. the price was a little more than I would like but it can be over looked unless there continues to be issued with it deleting my completed stops [had happened 4 out of the last 6 uses.]

Pros

In the beginning for one driver it was functional and a good price but isn’t good for bigger companies with more then one truck.

Cons

The routing isn’t great with wrong locations and routes that don’t make sense

Not a lot of great features and not able to turn features on and off.

Terrible customer support, best way to get a response is by submitting a ticket forget about talking to anyone and most of the time I’m just told we can’t help but that’s a good idea we will submit for consideration.

The functionality is poor and is-meant for small companies with minimal stops. Once we got a lot of stops and multiple truck the quality went down big time and price skyrocketed

Pros

Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route”. This makes my daily driving more efficient and cost effective.

Cons

Entering the “Departure Address”, then changing the “Departure Address” to something else where another address is desired, and I would like there to be a particular final destination. This can get confusing and time consuming when the “Optimization” setting needs to be changed. Recommend there be an option to enter “Final Destination” by itself.

Pros

Product worked well and was able to upload (via Excel) and plan routes for my daily deliveries quite easily.

Cons

After 1.5 years of subscribing, I suddenly lost access to my account while I was out on my route. I was told it was because my google play account email did not sync with the route4me email. Not only did I lose major productivity on that day, I have spent over 6 hours trying to resolve the issue with Route4me and Google play customer support. Neither of them have been the least bit helpful. I have cancelled my account.

Pros

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Cons

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

Pros

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

Cons

It actually servers all our purposes exactly and hard to comment anything least liked here.

Pros

We have used different features in past year such as "Maximum Number of Routes/Vehicles, Maximum Route Duration DD:HH:MM etc. " but the lataest "Maximum Stopp per Route" function did help us alot to find spesific adresses that are on the same route.

Cons

Not cons but would be great to mark those route and change a date for multiple routes in once instead of changing one by one.

Pros

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

Cons

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

Pros

Software works great. I easily enter my address.

Cons

I don't like all the confirmation steps needed to complete an entry. Setting start location needs to be one step, set and thats it. Each time I utilize the arrive and exit function I have to hit ok, that's annoying.

Pros

Saves me time on getting each client by maximizing time between locations.

Cons

The notes section could be improved to allow cut and paste and to edit existing notes.

Pros

Well I would say how much time it saves me, but I must say the most valuable part of this software is the Customer Service Reps that stand ready to help. [SENSITIVE CONTENT] have been able to almost predict when I was struggling and needed some mild assistance. Their professionalism could not be improved upon. Top notch gentlemen!!

Cons

Sometimes the mapping angle is a tad off. Also I wish there was a way I could circle a specific area and make a sub route from a larger route, but there is ways around that, and I have picked up so many other time saving tricks that I have afternoons off during the busiest week of my job!

Pros

I am done looking for route planners.
This app will plan my route down to the min. If i gain new customers I can add them in a flash.

Cons

No down falls. I use this app to plan pick up with 60 customers in 3 different counties. I

Pros

I love your app because it is awesome helping me route garage sales in our large community of 160,000.
It is easy to use and it organizes garage sales according to addresses. It is able to ‘optimize’ the long list. And, it is FREE to me.

VERY easy to use. I don’t ‘save’ routes because they change daily. Once I see the map locations, I can add or delete. (I usually delete sales that are 8-10+ miles from my house.)

I can see how a business can use this to determine their driver’s route. Saves money in gas

Cons

It may be ‘me’ but I would like to print out the addresses in routes order so I don’t need to re-write the order from 1 to 10.

Pros

The best part is the routing. I enter my customers and Route4Me does the rest. Also, I upload my CSV file of customers and it's easy enough to get everyone on a regular schedule.

Cons

There are issues with the automated email notification not working which causes us to invent work arounds and extra work.

Pros

My favorite part about Route4Me is the re-optimization routes option. I can easily add new addresses in case I missed any before and click that button and it will reconfigure to the best route possible.

Cons

Trying to print routes is cumbersome. There are multiple options which are mostly unhelpful and most of the time, the print outs do not include the notes that our drivers might have added from before.