User Reviews Overview

About Schedulefly

Schedulefly is cloud-based scheduling software designed for the hospitality sector, especially for restaurants. It helps facilitate communication within workplaces and ensures smooth operations. Users can access this solution via...

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Feature ratings

Value for Money
4.8
Features
4.7
Ease of Use
4.8
Customer Support
4.8

Browse Schedulefly Reviews

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Scott
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2018

Best Scheduling Software for the money!

The team at Schedulefly are always available and very easy to get in touch with. They are very responsive and I have not ever had an issue that wasn't resolved very quickly. This is my favorite scheduling software because it gives you the ability to do everything you need it to do without paying for a bunch of options that you will never use.

Pros

Ease of use and function. Very simple to use and allows you to get the information you need.

Cons

I cannot think of anything that has been a con with this software. It is very easy to use and gives me all of the information that I want.

Dave
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/1/2019

Simply Amazing!

We have been using Schedulefly since 2014 and loving every minute of it. From the first time we posted the schedule, and someone wanted to trade a shift - we directed right to Schedulefly. The ease of use for this system is absolutely amazing, while offering a level of detail you would find in systems costing thousands of dollars. There are so many cool features about Schedulefly - the one that we love the most is how the Company is run. When you call Schedulefly, you don't get sent to a call center with people reading a script - you actually talk with one of the 5 guys that created the system. In the years that we have used the system, we have called about 4 times, not for issues, but for adding a location, or asking for a little guidance on a report. Each call was answered by one of the guys and they were very pleased to talk with us, and guide us int the right direction. The system is so intuitive, you can be up and running in no time. The schedule is sent via text and/or email, along with being on the home screen for the user, you can view the schedule in graph (coverage) format, by person or by department. We have eliminated our manager log, as everything is recorded on the system. I absolutely love to tell our new hires about Schedulefly, and always get great feedback from the users. Rep. have created an amazing, value-added system - my review can't even do it justice. Thank you Schedulefly Team!

Pros

Schedulefly's ease of use is amazing. Amazing level of detail. Value-added reports, team messaging, system dashboard for all locations, post to one or all locations. Zero learning curve for new hires. Affordable pricing plans. When people here we use an online system they love it. Web based app for mobile device. Shift transfers and time off request take no time, and you can track for each team member. Hours and hours of schedule preparation has been cut down to minutes for every department manager.

Cons

Honestly, I haven't found an issue with the service

Ivy
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 3/12/2019

Nice and simple, but maybe too simple?

One of our department heads had experience with this software from another job, and he was allowed to use it at our venue although the rest of our team uses Homebase.

That manager obviously loved Schedulefly, but the rest of our department heads did not prefer Schedulefly.

The manager has since moved away and we will be discontinuing the use of Schedulefly altogether.

Pros

This is a very stripped down scheduling solution with a low-tech feel.

I love the daily crib-sheet emails, showing the scheduled staff in a very simple text-based format.

I think that the way employees can be grouped by the roles they fill is much more intuitive and user friendly than with other solutions like T-Sheets or Homebase.

I like that the cost is not based on the number of active users.

Cons

Because our theater uses project-based cost accounting, it's frustrating that I cannot assign a customer or job code to a given shift.

I prefer a solution with an integrated time-clock function. I think you can get a time clock with schedulefly, but it comes at an additional charge.

Alternatives Considered

QuickBooks Time, When I Work and Homebase

Switched From

Homebase

Top Schedulefly Alternatives

Josh
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 1/8/2023

Running ScheduleFly in a College Bar

Pros

Ease of use, simple interface, easy functionality

Cons

At times too simple, and difficult to shift between multiple locations/

Melisa
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/12/2022

Simple and Functional

Schedulefly was simple to use. It has a lot of the perks that other scheduling platforms charge for built into the transparent pricing. It is a handy scheduling platform, although I do wish it was a little more aesthetically pleasing.

Pros

I really liked the transparent pricing. I like that all the bells and whistles that other companies charge for are included at the flat rate. It was easy to build schedules, different roles, add team-members, and communicate with the whole team. Overall a great and easy to use product.

Cons

Schedulefly prides itself on its simple interface and the 'no need' for an app. I do find this to be a miss for my team. Most of my employees are young and having one more app is no problem for them -- remembering to log into a website regularly is more annoying than having the push notifications directly on their phones.

Response from Schedulefly

Thanks for the review, Melisa, and thank you for the opportunity to serve you and your team! Hit my cell any time I can do anything for you. Wil, Co-Owner, Schedulefly. 704-906-2031.

Replied 23/12/2022
Leigh
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2018

By far the best I have ever used....

You can swap shifts by sending the swap to one person or offering it to all staff. All shift changes are approved by management via smartphone or computer and real time alerts are sent out. Your schedule is posted on Schedulefly and all employees contact info is literally at your fingertips. Awesome way to staff and organize efficiently.

Pros

Schedulefly is the absolute easiest, most obviously simple scheduling software for a restaurant EVER. It never misses a text to anyone, it always stays right on time. There are no complications if you have whatever kind of phone, Schedulefly works. You could have a flip phone from 2008, have no fear...Schedulefly is going to still send you real time notifications and send real time notifications to the management team.

Cons

The only thing I wish was that Schedulefly had more of a following. They put HotSchedules to shame, Schedulicity to shame, etc. Unfortunately, both of those software systems tend to be used more which I think is a shame.

Vanessa
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 13/1/2023

Schedulefly

Pros

Once you get the hang of it, it is a great tool for forecasting and making efficient schedules

Cons

Getting to know the layout of the software was my only con but once I was familiar it was easy to use

Response from Schedulefly

Thnk you for taking the time to write a review, Vanessa! If you every need anything, I can be reached at [email protected]. - Wil, Co-Owner, Schedulefly

Replied 17/1/2023
Dustin
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2018

Really helpful online scheduling

Pros

I really like how it easy it is to create very unique schedule that caters to the business needs. The website makes it easy for employees to trade shifts and stay connected to allow everyone to be aware of upcoming events.

Cons

I don’t really have anything negative to say about the software, all around very helpful.

Aaron
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2018

Go With The GOOD GUYS!

The software is simple to use and straight to the point. Not to mention the leadership of the company is hands-on with their customers vs The Other Guys, who employ random individuals who come and go like the wind.

Pros

Schedulefly keeps it simple! Very easy to use!

Cons

I would prefer a bonafide app but thats me being picky! :-)

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2018

Absolutely love!

Pros

This was my absolute favorite scheudling software. A lot of the places I have worked for use this software and it has never given me any issues.

Cons

I personally do not dislike anything about this software, its very easy to use. High functionality and sends texts as well.

Emmy
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2018

makes my life much easier

amazing!!

Pros

scheduling for a restaurant is difficult bc so many different people have different schedules and different shifts. The Fly lets the employees request days off without having to tell me the whole song and dance etc etc etc. Just helps on so many levels. They can also trade shifts very easy and all I have to do is approve. 5 stars I have been using this for over 5 years

Cons

no problems whatsoever. If I have problems, the owners are always available

Bret
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/6/2018

I own 2 restaurants and Schedule Fly has made my life much easier!

Pros

Super easy to use. Relatively inexpensive for what you get. Schedule Fly has helped make my restaurants run more smoothly. I can't imagine not using Schedule Fly.

Cons

If there is one, maybe it's awareness- I didn't even know a Scheduling software geared toward independent restaurants was even available. For years I tacked Excel spreadsheets to a cork board. So happy I found Schedule Fly (through word of mouth).

Price
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2018

We all love it!

We have 4 locations and have been using Schedulefly for the past 12 years. It is great a management tool and the most efficient way to communicate, handle schedule requests, write, post and change schedules. Everyone appreciates the ease of use.

Pros

Ease of use
Communicate with the entire team with one message
Makes scheduling a breeze
Our teams love it

Cons

We haven’t found any cons in the 12 years we have used Schedulefly

Felicia
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2022

Great product!

Pros

Schedulefly allows for seamless employee scheduling. Tracking employee shift changes are the best used tools for our team. We can approve or deny the trade and hold staff accountable for following protocols.

Cons

I wish this software had a customized app for iphones, but otherwise we really enjoy the product.

Marilyn
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2022

We were their first paying customer 15 years ago and have been pleased with them since day one.

It let me know if there are shift trades so I know what who is working everyday.

Pros

It is very user friendly. I never have any problems showing people the ins and out of this product.

Cons

Not sure I can come up with a con. I does exactly what I need it to do in a clean and simple manner.

Paul
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 15/5/2018

Schedulefly makes running 4 restaurants a lot easier!

Pros

Allows me to know who is working on a day to day, keeps ask offs organized in one place, allows me to communicate with anyone of our many employees from one platform

Cons

I really cannot think of any cons to what they are doing. The price and product are worth the value and support they bring to the table

Cody
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2018

Amazing!

Really helps me keep track of multiple location and makes schedule building easy for my managers.

Pros

Love the ease of use, multi-unit dashboard, reports, templates and of course podcast!

Cons

The way text messages get formatted when I send out messages from the software.

Verified Reviewer
  • Industry: Restaurants
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2018

Best thing that happened to our staff!

Many in the restaurant industry need a very flexible schedule. This software helps to keep the many shifts trades and crazy schedules straight.

Pros

Staff is able to take shift trades and scheduling into their own hands.

Cons

Software will not allow shift trades less than 24 hours in advance.

Response from Schedulefly

Thank for the nice review! Shift trades can happen within 24 hours - that's a setting your GM/owner has in place. They can remove the 24-hour block any time.

Replied 3/12/2018
Luke
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 27/4/2019

Employee Scheduling software for a budget that works

For bottom dollar, it is a very good option. Much better than paper and pencil. Solid communication platform for staff too. Great entry level for someone with minimal needs

Pros

Very easy to use for managers and staff. Scheduling and budgeting simple but effective. Minimal set up

Cons

Internet worked fine for it. No app available which isn’t a deal breaker but at the time website was not optimized for mobile browsing

Adam
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2018

Great System!

Posting training documents to hold staff accountable, scheduling.

Pros

Ease of use, ability to communicate effectively with staff, and post documents.

Cons

Printability of time off requests and maybe some other reports.

Dustin
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/2/2019

Pro outfit! Worth every penny!

A lot of times you do not get the personal support that you need when integrating new technologies into your businesses. Any questions, changes, or simple explanation that was needed the team was on it, nights/weekends didn’t matter. The functionality is great from a single location standpoint, but going multi location, the dashboard was great interface was great. Easy to teach my management, and for the first time in a while we are heading to target labor numbers due to templates, and the financial tie in. Scheduling with Schedulfly for the next year paid for itself in the first week! This team is great to work with.

Pros

Easy access to multi location, great reporting tools with fully integrated labor financials.
Very user-friendly, great template saving capabilities, for speedy scheduling.

Cons

That currently we do not have a POS that integrates with Schedulfly, but we are picking up a new POS that will, and excited to see the full integration.

Zach
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2018

Schedulefly review

The employees find it very convenient

Pros

I liked how easy it is to adjust the schedule when work times changed.

Cons

Requesting time off can be a little confusing

Matthew
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2018

Great things!

Pros

The user functionality and being able to completely have a online schedule platform

Cons

I wish in the post a message tab you could attach images

William
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2018

Best platform!!

No issues!!

Pros

Incredibly effective and efficient!! Love it!

Cons

No cons! It does everything that I need it to!

Sophia
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2018

Great Product

Easy to use. I never have to spent too much time on scheduling anymore.

Pros

It’s a great, easy to use product that is straightforward and transparent. No unnecessary fluff or extra “functions” that aren’t necessary.

Cons

Nothing. The product is great. I’d recommend.

95 reviews