SendPulse Reviews

Pros

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Cons

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Pros

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...

I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Cons

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST

YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR

BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

Alternatives Considered

Brevo

Reasons for Choosing SendPulse

THEY PUT TOO MANY ISSUES WHEN SENDING E-MAILS AND TOO MANY PROBLEMS WITH THE SPAM THING

Switched From

Brevo

Reasons for Switching to SendPulse

IT IS FASTER AND EASIER AND YOUR CUSTOMER SERVICE HELPS VERY SOON AND YOUR CUSTOMER SERVICE REALLY UNDERSTAND AND HELP US WHEN WE NEED IT

Pros

- it'scheap
- nothing else to praise so far

Cons

- slow software
- slow customer service (if any)
- they moderate the emails manually, which can slow down the process a lot, and they don't have a criterion (I had emails approved that were later disapproved, with no difference between them)

Alternatives Considered

ActiveCampaign, SendGrid, Mailchimp and Amazon Pinpoint

Reasons for Choosing SendPulse

lower price

Switched From

SendGrid

Reasons for Switching to SendPulse

lower price

Pros

Easy to use, with basic tools, good support, at a very competitive price.

Cons

The tools for editing and, above all, contact management are very basic and could be improved.

Alternatives Considered

Mailchimp and Mailjet

Reasons for Choosing SendPulse

Send mail is more flexible and simpler to use. Support I found now is better

Pros

the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.

Cons

I think more integations API should be developed, and give more help on this.
also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful

Alternatives Considered

Mailchimp

Reasons for Choosing SendPulse

Mailchimp is too strice and critical for user, not friendly enough to me

Switched From

Mailchimp

Reasons for Switching to SendPulse

it is more easy to use.

Pros

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Cons

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

Alternatives Considered

SendGrid and Mailchimp

Reasons for Choosing SendPulse

API lacked the features for my intended purpose

Switched From

SendGrid

Reasons for Switching to SendPulse

Features and cost

Pros

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Cons

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

Pros

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

Cons

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

Alternatives Considered

Brevo

Reasons for Choosing SendPulse

Functionality and prices, the things you can do here at the price level are not comparable with either.

Switched From

MailerLite

Reasons for Switching to SendPulse

The email verification just makes it so much easier to check if the emails are valid and not get blocked, we once had an account with Sendinblue but it got blocked for just that reason so this was an added benefit.

Pros

For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.

Cons

So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.

Alternatives Considered

Zoho CRM and HubSpot CRM

Reasons for Choosing SendPulse

The customizable feature pricing and additional features. It’s also less expensive, and more sub table for a small start up.

Switched From

HubSpot Sales Hub

Pros

Very easy to use and user friendly. Their pricing plan is also very attractive when we compared to its alternatives.

Cons

Only had 7 days trial. Should need at-least 14 - 30 days as trial period.

Alternatives Considered

Haptik

Reasons for Choosing SendPulse

Cost was too high

Reasons for Switching to SendPulse

Cost is very cheap and ease of use of the bot builder

Pros

I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following.

They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.

Cons

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.

Alternatives Considered

Mailchimp

Reasons for Switching to SendPulse

While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited.

Pros

I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

Cons

No, for now i dont have any problem for using sendpulse

Pros

I feel great when I'm using SendPulse to let my users participate in my new campaigns. I have also use it to inform my users about my new products. It is also supporting RTL and Persian words and it is one of its best advantages.

Cons

I haven't seen any disadvantages, but it will be better if they have more discounts on their plans :)

Pros

I like that I can send both my emails and SMS from one app. Moreover, SendPulse provides good Web Push notifications feature. So I do not need to create an account in 3 or more other apps. That is probably the best thing I like about this software.

Cons

I still prefer to use some other email services alongside with SendPulse. Maybe, SendPulse is just not that popular among online marketing community and thus lacks trust. Though, this has nothing to do with its functionality, this is just my personal prejudices.

Alternatives Considered

Atomic Email Studio and Mailchimp

Pros

Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans

Cons

When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.

Pros

I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.

Cons

I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.

Pros

SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze

Cons

I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress

Alternatives Considered

MailerLite

Reasons for Choosing SendPulse

Pricing

Switched From

Mailchimp

Pros

The possibility of creating streams of questions and answers that help me to respond to Internet users who come into contact through social networks.

Cons

It is not as easy as it is supposed to be. I already had some problems for changing important configurations

Pros

Free trial is nice to find out how poor of customer support that they have

Cons

Blocks email lists claiming they weren’t verified. These lists were verified by two different companies and had emails sent out to the participants accepting the subscription,

Blocked our latest campaign because they didn’t like what we sell.

Pros

I use the SendPulse service to send emails to clients. The platform allows for split-tests of letters, which is very important. There is also a built-in mailing planner. You can see the actions of users using the click card.

Cons

Unfortunately, the SendPulse platform does not have the function of sending multi-threaded push notifications to clients. You can not also use ready-made templates for SMS-mailing, and the application does not have the ability to divide contacts into groups.

Pros

Friendly interface, easy to use and understand.

Cons

We would like to have some samples for chat bot automation

Pros

SendPulse is integrated with main IM platforms so it is possible to create chatbots wherever your site/company/solution is. It is very easy to connect with such platforms.

Cons

Until my last review SendPulse was only allowing to create mini-sites in the platform and there was a promise to create full website. I hope it is fixed.

Alternatives Considered

ActiveCampaign and Intercom

Pros

I tried 7 email marketing companies and SendPulse is the best

Cons

SendPulse is perfect for me. It has great features and use friendly website. I don;t normaly do reviews but SendPulse deserves 5 stars review.

Pros

We use SendPulse to notify our customers about new promotions and offers. The service has everything you need: a simple interface, templates for preparing letters and the ability to track statistics.

Cons

There are no critical flaws. But for convenience, you can add the ability to edit images directly in SendPulse. For example, in order to be able to do cropping, tighten the contrast, exposure.

Pros

Sendpulse is a great tool that helps in a transversal way in all areas since it sends all the information of what you want to implement and above all the image of the whole company through an email.

Cons

There should not be a charge at the beginning to be able to log in because this scares users away and if they want to give something for free it should be without putting their credit card.