Streak Reviews

Pros

I've been in the recruiting field for more than two years now, and it has been a bottleneck for me sending emails outside of our candidate database. I usually do this whenever I need to update the candidates regarding next steps, and also if they have been turned down by the client after our presentation call with them.

What I usually do before is to send each candidate an email even if the context is just the same. This dilemma has been resolved by Streak! I was able to maintain the personal connection atmosphere with my candidates with the use of just a few seconds. All you need to do is to put the details of the candidate plus any personalized matter you want to add in the email context on a csv comma delimited excel sheet.

One more good thing about Streak is that you can schedule when an email should be sent. You can also monitor the acceptance and the open rate of your emails via Streak. Truly, Streak is the best platform for sending and email management.

Cons

I really don't have negative experience with Streak! I really love how the platform helped me do my job responsibilities without compromising human touch. Maybe this message is a sort of recommendation. I hope they can upgrade their system so that they too will upgrade to an applicant tracking system. If that time come, I will propose this to our company since I know Streak will help us in driving great ROI, and client engagements.

Pros

It sits right there, in your Gmail inbox, ready to spring into action when you need it. Streak is an ingenious way to deal with CRM and is easy to remember to deal with, as your email is always open anyway. No need to switch tabs or use multiple different solutions for one task.

Cons

There were a few issues I found with Streak. Sometimes it takes ages to load and when I'm trying to follow up on an email, write a note for my team, and have three more tasks sitting in my head, the last thing I need is for my CRM to freeze out for 30 seconds. The other thing I noticed is that, every time I would load any other email address in the same browser, Streak would send me a notification that it should be enabled. It would be great if the Chrome extension would recognize which email address is open and not bother me when it is not the one that it should be managing.

Pros

easy to use and setup, integration with Gmail, but it' a toy

Cons

Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.

Pros

I've used Streak for a few years now, and I've found it to be a very helpful tool for managing my email and sales pipeline. I like that it's integrated directly into Gmail, so I don't have to switch between different applications. I also appreciate the various features that Streak offers, such as email tracking, templates, and sequences. These features have helped me to stay organized and to improve my sales performance.Overall, I'm very happy with Streak. It's a powerful tool that can help you to be more productive and to close more deals

Cons

Easy to useIntegrated with GmailPowerful features, such as email tracking, templates, and sequencesAffordable

Pros

I like the fact that there is a very low learning curve for your Gmail users. The UI is simple and intuitive. New users can start using it really fast.

Cons

The features of the mobile app are missing a lot of functionality. This means that essentially you have to manage everything from your desktop Streak interface.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Streak

It was selected mainly for its Gmail integration.

Pros

It integrates directly to Gmail, and that alone makes it good. You open your Gmail, like you open it every morning and your CRM is good to go!

Cons

This thing is riddled with bugs and glitches. Often it would just not load and I would sit staring at a blank screen. Other times, it would load, but would completely choke my processor. A few times, it crashed my browser.

Alternatives Considered

Zoho CRM and Freshsales

Reasons for Switching to Streak

We felt it was incredible how well it integrated in our processes and how easy it was to open it every morning without even thinking about having to do it.

Pros

Masterful integration with Google's core productivity products (Gmail, G-Cal, G-Contacts, G-Meet, etc.). I wanted a CRM that increased efficiencies AND reduced redundancies, eliminated multiple software subscriptions, and existed WITHIN gmail. Streak achieves all of this (and—believe me—so much more) with flying colours. Not to detract from the many superior features of Streak, but I wish to use the following example to illustrate how exceptional Streak's value offering is. Whatever software you currently use to create snippets (AKA: email templates), if it's robust, your annual cost is likely a significant percentage of what you'd pay for Streak. Yet, Streak's snippet feature is far and away better than every similar snippet software I've ever used (and I've used the top 5 [in terms of largest user base]). While snippets are but a footnote feature amongst Streak's suite of sophisticated features, my point is that snippets alone are worth the value of a Streak account. Oh, that's right! The snippets are included in the free package. That's another point. Streak's free tier is so good that I'm sure many users/reviewers have little need for the paid plans if they run a solo operation. Just know this, though. Streak is the good stuff. If your business needs grow, so will your Streak consumption. Thankfully, Streak's paid plans are phenomenally competitive... dare I say, generous. Streak's ongoing maintenance, enhancements and customer services are golden.

Cons

The guilt I feel, for how little I pay, to use such a refreshingly functional CRM.

Pros

It is relatively easy to use and very practical. Before going to a more complex CRM I recommend using Streak. You can create different Pipelines, customize them with different colors and edit by modifying texts, etc. I also find email tracking and the option to send later very practical.

Cons

Although it is very intuitive, it requires learning time to be able to make the most of it. The free option allows very few contacts (500), while the next option (ONLY) is 5000. It's a lot of difference. Maybe it could be the free version up to 1000 so there isn't such a big gap.

Pros

I love that there's an easy way to track who checks messages I've sent out over account emails. In my role, this is an essential piece, and Streak makes it incredibly easy and convenient to track my leads and contacts over time.

Cons

Streak is almost a little *too embedded, as in it's so sleek that you can forget it's even working in the background. Really though, I can't think of much to complain about!

Pros

It allows users to manage customer interactions, sales pipelines, and other data related to their business within a single platform.

Cons

Streak may not be suitable for businesses that have a large number of customer interactions and data to manage. The platform is designed for small to medium-sized businesses, and it may not have the scalability or robustness to handle the needs of larger organizations.

Pros

Streak is awesome and the best in class for email integrated CRM, particularly small businesses that work on gmail. It has a clean excel like interface & they developed an App and gave it in free version very early on.

It is something every self employed must use and can use. It is a no brainer, goto CRM, compared to all other CRMs out there. We evaluated many CRMs 10 years back, when we first started with Streak.

Cons

For a small company to get onto the paid version, the starting plan is a little expensive for small team. They should make it cheap for upto 3 employees, so a lot more small companies can afford it.

They limit upto 50 boxes for leads on free version, that is a little too less, because not all leads are able to convert. With a little ads, you actually get a lot of leads, so a minute of 100 leads should be allowed.

Also on the free plan, they don't allow you to share the pipeline with someone above 50 leads, they should allow to share with tleast 1 employee so that it doesn't cripple a small biz and they dont' go hunting for a new crm.

Streak doesn't have good videos to boot-up a new customer quickly.

Pros

It's definitely handy that streak is integrated with gmail. You don't have to log into a separate CRM and toggle back and forth between your email and the CRM. It is easy to create leads, sort them by status, and keep track of several contacts. I also really like the email tracking feature - it shows you a history of when the people you have emailed have opened the email you sent on the side. This helps to know if they ever received your email or if they have looked at it multiple times etc. The other handy tool I use a lot is the "snippet" tool where you can save an email template to use and you have the option to keep it private for yourself or you can share it with those in your gmail organization so they can use the template or "snippet" as well.

Cons

There are a few annoying things abut using the software that aren't deal breakers but certainly seem like they missed the mark a couple of times. For example, you have to continue to manually sort contacts into categories that are obvious. They have a "contacted" category. So you click the lead, click email, send an email from a template you've saved, all within the software and then you have to go back and manually click that you contacted them. It seems like they should move that to the contacted category for you since you emailed the contact within the software. I've accidentally emailed a couple people twice because I forgot to click move to contacted and then sent them an email again later. Again, I'm using the free version so I can't really complain about these issues but there are a few things like this that seem obvious to me that they haven't implemented.
I am using the free version so I do not have full access to all of the features so maybe some of these things are fixed in the paid version? In the free version you also run out of space pretty fast. You can only store 50 contacts at a time and then you have to delete them to make more room which can be a pain and sort negates the usefulness of tracking the leads or contacts in categories.

Pros

It's flexibility. I have used Streak in many varied (CRM type mostly) ways and have been able to mould Streak to deliver what we needed. As it resides within Google Workspace it's one less app for the team to deal with and training time is reduced. The email snippets (templates) are super helpful.

Cons

It takes quite an investment in time to set up for your business - but it is worth it.

Alternatives Considered

WorkflowMax and HubSpot CRM

Reasons for Switching to Streak

It's integration with Google Workspace.

Pros

It is built in to Gmail - you open your inbox and you're up and ready to work.

Cons

It loads. Most of the time. Sometimes it takes forever. They were often experiencing difficulties and Streak could not be accessed. It also constantly bugged me to install Streak for all accounts, even though only one Gmail account had access to it.

Pros

A really intuitive introduction to CRM Software. I loved that I could add all different email threads to one "Box" and that I could write notes and reminders connected to that box. Lots of drag and drop features, easy editing, lots of customizing with colours etc so that you can really make it your own

Cons

It seems to be difficult to select multiple emails and add them to a box. If just two boxes it seems fine but often it is a matter of wanting to select 3 or more and for this, it just does not work. Customer service was a bit all over the place too - some replies VERY technical and somewhat abrupt and with lots of different names/contacts.

Pros

After spending well over a year trying to set up Salesforce, my company -- a small team of 15 -- finally gave up and decided to go with Streak instead. Especially for a business of our size, Streak was definitely the better option. It's lightweight, was far quicker to implement, and we immediately saw improvements in our efficiency and ability to track leads.

Further, we mostly got our leads via conferences and word of mouth, so we managed both inbound and outbound leads in our email inboxes. For this reason, we loved that we could track our leads from within our inbox using Streak -- no tool switching!

Cons

I could see us possibly outgrowing it if we were to have a more complex business, but don't have much to say about its downsides.

Pros

Great for a visually minded person! I set up my Sales pipeline in rainbow order colors. As an artist, I am very color-motivated. I can see an overview of the progress of each lead to developing the quote, invoicing, paid, in progress in the studio, made, shipped, and follow up for thanks. Each client has their own box where I can put all their gmail communication, and image files and documents are extracted so I don't have to hunt for them. I use the free version, and and as a solopreneur haven't had the need for the functions more suited to a larger company with employee teams.

Cons

I wish the boxes showed up in my gmail on all my devices. I use Streak on my desktop, and the app for Android doesn't get good reviews.

Pros

Streak is easy to set up and creates a highly visual, colorful pipeline that inspires you to take action. Fillin in details is super-simple and intuitive it mostly happens in a single grid on one page. However, you can drill down when needed. Its full integration with Gmail allows teams to use other tools like Boomerang and Evercontact. The free version of Streak is great for a single person getting started.

Cons

The price jump from free to paid is a big step. Would love to see an intermediate step for smaller clients who want to come on board with team members.

Pros

I love the fact that Streak CRM lives within the Gmail client. I love everything Google and use their services and features everyday. Streak lets you leverage everything that is amazing about Google in a very seamless and easy to view format. Streak takes advantage of google platform and now I'm not jumping back and forth between 2 or 3 different data bases.

Cons

There is a learning curve with Streak. It takes times to get used to how they "title" everything and it takes a while to get accustom their "Streak" work flow. It took me longer than I hoped to get up to speed on how Streak works, but I forced myself to get embedded with Streak because of my love for Google. Sometimes there is SO much functionality you can get lost in the details, but if you slow down, you won't have any problems.

Pros

Chrome full integration.
Good support.
Compatibility and full integration with many other management software via Zapier helps to automate many daily activities and saves much time.

Cons

The app is VERY comprehensive and provides a full CRM support directly via Gmail and Chrome. When used only for project and e-mail management, not using many other CRM tools provided in the app, the corporate plan is too expensive and other intermediate plan would be more than welcome (eg. free features + taks support, call logs and meeting notes). The difference between free and corporate pricing plan is huge but not for all.

Pros

I love that this is integrated with my Gmail inbox so I don't have yet another screen open on my computer and have to remember yet another login.

It is easy to sort, add notes and track everything using the Chrome extension. The new add-on for Gsuite is ok but very limited in features. There are mobile apps that are nice but so far you need to be using it in Chrome to get the full features.

I found customer service to be friendly and quick to reply.

Cons

I don't like being limited to using Chrome, while this is my favorite browser, I had some problems with it recently and I had to use another browser for a week, this meant that during this period I was limited to the GSuite add ons and mobile apps which don't have the full features that the Chrome extension does. I would love to see an extension for Edge or simply expand the apps to tap into all of the features.

Pros

Best of it, it is basically a plug-in installed, it will super charge your Gmail. It is easily to set up the tracking (in your Gmail) for leads, upcoming prospects, follow ups, quote tracking, and more. It will allow you to create a pipeline of the possible customers and let you follow up through the mails you are sharing and receiving with them. Some additional features worth to mention is that you can track the openings of the emails shared, associations of specific contacts with specific deals, and best of all, setting up the pipeline as you wish for.

Cons

There are not cons to worth mention related to the features the tool offers, nevertheless, around the visuals could have some improvements to make it nicer and joyful to use. If the visuals as colors, icons and fonts improve I'm sure a lot of more people will love it!

Pros

I've been using Streak for years and I LOVE it! I've tried to move over to other email plugins but they're either missing key features or they aren't easy to use. The thing I love most about Streak and reason I've used it for so long is that it checks the boxes for all of my needs and I haven't found a competitor that does the same.

Cons

Really the only thing I don't love about Streak is that they add a row to your left menu bar called pipeline. I don't use this feature and I hate clutter and to my knowledge there is no way to remove it. Super annoying, but that's really my only gripe with it.

Pros

We love streak for tracking our customers! We can put them into categories and add notes, attachments, emails and phone calls all in one place. We also have used it for tracking inventory, project budgets, etc. It is a great tool!

Cons

I wish it was easier to view outside of gmail. If I switch computers, that computer needs to have it downloaded on it to see it. I also wish multiple people could work on a streak account without needing to pay an expensive price for a professional account.

Pros

I most love the email tracking feature. It is one of the most economical options for this type of service and still use it to this day.

Cons

Now that I have moved into using another option for my sales processes (it allowed me to automate many tasks where Streak did not) I don't like the fact that I cannot delete the parts of the software that I don't use (the sales pipeline feature).