User Reviews Overview
About InventoryCloud
Wasp Inventory Control is designed specifically for small businesses. The system includes key features such as real-time functionality, barcode creation for all inventory, auditing and cycle counts, managing minimum and maximum...
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- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great Option for the Price
I helped set up the system and I've been using it for almost 2 years now. It's pretty easy to use and flexible enough to fit most needs. What complaints I have will likely be fixed in the years to come.
Pros
It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.
Cons
The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.
Reasons for Choosing InventoryCloud
Fishbowl's terrible UI and issues with reports.Switched From
FishbowlReasons for Switching to InventoryCloud
Price to feature set ratio. Seemed like the most well-rounded option for the price.- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Texas Christian University Sports Nutrition
I am very satisfied with the overall product and the way we have chosen to utilize this software to control and manage our sports nutrition department and the 500+ food and beverage options we serve our athletes.
Pros
The capability of utilizing the software on an app as we use iPads to input data in various storage locations. I also like the customized reporting option as we set min and maxes to calculate and control reordering quantities.
Cons
That I cannot get alerts for both expiration date warnings as well as min and max alerts. Handheld devices are also finicky with wifi connections.
Alternatives Considered
Clear SpiderReasons for Switching to InventoryCloud
Because I was able to talk to a real person as opposed to setting up a demo with an automated messenger. Also, Wasp was a local company in Texas.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
WIP
We are managing our inventory in a way that we can deploy it for our rental operation. Thanks to InventoryCloud's solid foundations we have been able to improve some of the very manual processes we had in the past.
Pros
For a cloud product, it is robust, quick to access and interface is friendly. Inventory and items do have a solid amount of information to them. History and transactions are recorder correctly. Improvements to scanning have helped streamline scanner usage.
Cons
Kitting does not work. Picture downsizing is too aggressive. Lack of picture export options. Reports require a lot of cleaning up after exporting. Lack of csv PO import. No field for landed costs on POs. Only one type of order available (no transfer or custom orders.) Serial auto creation is flawed, opens the door to duplicates in inventory.
Alternatives Considered
FishbowlTop InventoryCloud Alternatives
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Envelope 1 Inventory Cloud
Very positive
Pros
We use it to track paper. It is extremely adequate for this purpose.
Cons
It can at times be arduous to modify multiple inventory quantities at once.
Response from Wasp Barcode Technologies
Thank you for your very positive review. Do know that we are committed to continuously improved upon your experience.
- Industry: Research
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Good product, but non-pro subscription is limited.
Very usable product. Overall I am happy with the experience.
Pros
The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.
Cons
The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.
Reasons for Switching to InventoryCloud
Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Experienced 2 Year Inventory Management User
For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.
Pros
It's mostly self-contained. I completely about 85% of the functionality with the Program.
Cons
Number 1, software updates a a huge growing pain.
Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes.
Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Get what you pay for.
We have tried many different inventory systems and tried creating our own to no success. It wasn't until we finally got serious about finding a solution and put it out to multiple people in our organization. The search begin and our AP in the back office, found Wasp. At first we were skeptical to paying such a fee for a service, that we had previously developed in house, but immediately in the product demo we knew this was going to be an incredible option for us. While we are still in the trial phase, I hope to do another review in 6 months,1 year, on and on, and speak to the high continuity of Wasp and their great customer service.
Pros
This software is user friendly for an industry that has a high turnover of inventory.
Cons
The app interface could be improved to be simpler for employees that are simply handling inventory in and out.
Reasons for Choosing InventoryCloud
Server crashing, remote interface that never works.Reasons for Switching to InventoryCloud
Authenticity of staff and user friendly interface.Response from Wasp Barcode Technologies
Thanks Patrick for sharing your experience with InventoryCloud. We're glad to hear that you find the software user friendly and a good value of the money.
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
inventory
Pros
implementation was easy and like putting in pictures
Cons
Took time setting up all the different types
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
A great asset
Overall, we like the software, so we are renewing our subscription.
Pros
Wasp Allows us to work more efficiently and more organized. Now, we know our supply consumption.
Cons
I would like the barcode device to be simpler
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great tool for inventory and managements
Positicd
Pros
InventoryCloud is a great tool to manage,organize and look after our inventory with minimal effort
Cons
Dashboard could be improved since it is little cluttered
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
If you are doing inventory by hand, or in Excel, give InventoryCloud a look.
Personally, InventoryCloud has made my live at work INCREDIBLY easier and less stressful. I no longer have to worry about those end of the month hard counts, or if I am running low on inventory. I find InventoryCloud very intuitive, and easy to use. although it may have been difficult getting other workers to understand the software, the company I work for is better because of InventoryCloud.
Pros
When I say that I LOVE this software, it isn't an understatement. This software has changed not just how I do my job, but has changed how the company I work for does inventory. Before InventoryCloud, the company as a whole was doing inventory through Excel. While this worked it was extremely inefficient. with InventoryCloud, checking in, managing, and charging materials to certain projects, couldn't be easier. Monthly hard counts? simplified. Inventory running low? Notifications sent straight to your email. InventoryCloud is well worth it.
Cons
Now, while I said I love this software, that does not mean that there are not things that need work. for example, the barcode scanning, while easy to use, requires a lot of setup. also, it doesn't always scan on the first try, and sometimes you will need to scan a few times. secondly, if you have other people using the software on iPads, like the company that I work for does, the training needed is a lot of work. some workers may have trouble understanding the ins and outs of all of the transactions that can be performed.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
WASP Inventory Review
This experience has been horrible. We never received support from WASP as promised. We paid for WAS to train our team and help build our inventory system. This never happened and our money to this day was never refunded. We had to have one of our team members work countless hours recreating the system to work for what we needed it to do. WASP IT and Helpdesk were rude to get the system setup
Pros
This is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.
Cons
This software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.
Response from Wasp Barcode Technologies
Thank you for bringing this situation to our attention. I'm sorry to hear that it is currently not working out for you. I have brought your experience to the attention of our customer service team.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Good People to work with
It's been hit and miss. I think I liked the old Wasp product better. This is slow as heck, very hard to work within the constraints that are in there and really just a complete disappointment for me, going from old product to newer version. Why do we stay with it? Because we're in too deep at this point to get out.
Pros
We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.
Cons
Unable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Designer Deck _ Inventory Cloud Review
Pros
the bar codes were very attractive and the ability to implement additional hardware down the line as we grow.
Cons
everything else is extremely difficult to use and input. Customer service is horrible and the staff for the most part in all my experiences calling in, are curt, unfriendly and not very knowledgable/helpful. Almost seems like its a task for them to be helping you out for the high price you pay for this software. Our company is very strongly considering switching to another platform.
Response from Wasp Barcode Technologies
Thanks for taking the time to share your experience with InventoryCloud. We are concerned about your experience to leverage all of the rich capabilities of the software. We have created helpful videos to give you quick insights regarding everything you need to know to maximize the value of InventoryCloud
- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Wasp can do better.
Not bad, but there is always room for improvement! Would like the program to not crash as much. and would like the reporting system to be more user-friendly.
Pros
I like how easy it is to view my items in the system by either item codes, locations, or descriptions.
Cons
the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.
Response from Wasp Barcode Technologies
Hello Hannah, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use. We also take your concerns and recommendations very seriously and are committed to doing better. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Managing Company Assets Used in Internet Customer's Homes
We were able to solve the problem of knowing how and when to order new CPE equipment. This is vital to us as if we do not streamline inventory, this could result in us being delayed in providing customer's with service and stalling revenue growth.
Pros
The setup and training for this software is extremely easy. We quickly remove and add inventory to the system. We can use the software in a very simplistic capacity. However, as we have brought on a software engineer, we can do more complex usage of the system, including API usage for integration.
Cons
There is not a whole lot that we dislike about the software. It is very easy to get information in and out of the system.
Response from Wasp Barcode Technologies
Thanks Brett for your glowing review. We're happy to hear you find the experience as extremely easy to use.
- Industry: Warehousing
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Inventory Cloud review
Pros
How it keeps track of everything easily.
Cons
Some of the reports are hard to figure out which is which.
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Review of Wasp InventoryCloud
Overall it's been great
Pros
Ease of use, the user interface, the fact that you can customize the columns
Cons
That you can't run reports or filter inventory items by the supplier/manufacturer lot number
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Completely Unprofessional
Pros
Pros were the sales rep was super persistent when selling me the equipment and software.
Cons
The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Wasp Inventory Cloud Review
It is a good inventory system for how we use it. We didn't use many features because we do our purchasing, orders, and invoicing through Sage 50.
Pros
The easiest functions to use on this software are adding, removing, and adjusting inventory numbers. Wasp Inventory Cloud System is much easier to use than many others in that regard.
Cons
I am disappointed that Wasp doesn't integrate with Shopify or Sage 50 easily. Instead, we'd have to pay Barcode Shack a lot of money to integrate. I wish Wasp had better integration with the systems we already use.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
User Friendly
Our overall experience with WASP Inventory is that it is easy to use. Easy to search, run reports, add, remove and move items. This is much better than the old system!
Pros
This product is very easy to use. Very easy to search and to find items quickly. Also, easy to update if you need to move items in your warehouse or if you need to add or remove items.
Cons
We had the old WASP system and there was no easy way for conversion. We had to manually upload the data.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
A fantastic, easy to learn, easy to use multi functioning Inventory software!!!
Going from an Excel spreadsheet to InventoryCloud has changed the whole way our company works. It has saved time, money and space. An excellent product that I would recommend to ANY company other than our competitors! :)
Pros
The barcoding system by far. Doing our monthly audits while using tablets is the BEST!!
Cons
If the tablets had the same "locking" feature as the PC it would be faster.
Response from Wasp Barcode Technologies
Thanks Christopher for your highly valuable review. Do know that we are committed to continuously improving on your experience.
- Industry: Aviation & Aerospace
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Customer
Over the years. Each location I visited required custom changes and training. Your product should come with training. When inventory is not accurate during start up; WASP should make sure the end user can work the software.
Pros
The feature that is most helpful is probaly the hardware.
Cons
The filter messes up the search. When filters are activated its difficult search
Response from Wasp Barcode Technologies
Thanks Patrick for sharing how InventoryCloud has helped you. Thanks also for pointing out how we can make your experience even better.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Wasp review 2021
Overall it is user friendly. The GUI is nice and easy to maneuver.
Pros
With some user effort & education, the reports are fairly customizable. The learning curve is a bit steep, but once you get a handle on it it becomes easier.
Cons
At times it can be buggy or slow. That said, we use the cloud version, so there are many factors that can affect this issue. It is not very easy to get specific help without very expensive training packages.
I believe there should be some availability of monthly training available included with the subscription, and without additional cost.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Review from a User of Wasp Inventory Cloud
Before implementing Wasp Inventory Cloud, we never had a good handle on what we had in inventory, what we were getting low on (until it actually ran out), and who was taking what out of stock. Now we have much tighter control on inventory management.
Pros
I have the Role of "Power User" but mostly I use this program to adjust inventory of items given out to staff. I like that, for what I do, it is super easy to use and took only a few minutes from the person who set it up to show me how to use it.
Cons
I do not have any"cons." It works great for what I am tasked to do with the program.