User Reviews Overview

About Flock

Flock is a cloud-based tool that facilitates team communication. It is suitable for businesses of all sizes across a variety of industries and offers video and audio calling, screen sharing, text chat, integration with other...

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Feature ratings

Value for Money
4.6
Features
4.4
Ease of Use
4.5
Customer Support
4.5

Browse Flock Reviews

313 of 313 reviews
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Ian
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/9/2018

An Excellent Team Communications and Utility Tool

Flock has quickly become a single hub for a lot of my daily work.

Pros

Prior to using Flock, our team was on slack which handled communications well. But what Flock brought to the table was more. In addition to the features that Slack has, Flock also has a calendar app, note taking app (which works with individuals, channels and myself, a feature which I really like), tasks app, drive app which I felt adds a lot of value to the product, and makes it a central hub for a lot of my daily activities. They have also recently added a feature that enables you to have repeated processes setup, bringing in automation into the platform. I think they're doing really well in the space that are in and hope they continue to keep innovating while keeping their users in mind.

Cons

They don't have enough integrations (like Invision). They also don't seem to have an easy way to export all data (Slack has this).
A dark theme for Flock would be great.

Lucas
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 26/3/2020

Great Business Tool

It's a pleasure to use and I cannot see myself ever using another communication tool for business.

Pros

Very easy to learn and use. Makes interdepartmental communication efficient and quick. I love the ease with which you can share files, and make audio/video calls if chatting is not getting the job done.

Cons

Not sure if this is anything that could be fixed, but the only thing I found annoying is hearing my phone/computer ding with new message notifications hundreds of times in an hour. This is due to being part of several group chats, so not a defect in the software at all.

Alternatives Considered

Slack

Reasons for Switching to Flock

Flock gave our organization more capability for what we were looking for, and at a better price point.
Eric
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
N/A

3
Reviewed on 20/1/2020

Leaves More to be Desired

We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now

Pros

I like the user interface, it's clean and for the most part, works for what we need.

Cons

You can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.

Top Flock Alternatives

Salesforce Sales Cloud

Workplace from Meta

Arheer
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/2/2023

A Comprehensive Collaboration Platform That Makes Team Communication Easier

Flock is a comprehensive collaboration platform that offers a variety of features to help teams stay connected and productive. It has features like group chat, video conferencing, task management, file sharing, document collaboration, and more.

Pros

- Provides secure communication between two users- Can do task management, file sharing, and document collaboration- Multiple integrations wit third party tools are available

Cons

It has a limited files storage and sharing limits. Mobiles app at times stop working.

Lindsay
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 25/3/2020

Great for multi users

Simple install, seamless to use and very helpful when working with a large office. It's great for productivity opposed constantly having to physically gather to share information.

Pros

This is very easy to use and great for multiple users!

Cons

I'd love to use it as a multiuser for loved ones if there were a free version.

Eva
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/11/2019

Flock

We use it for interoffice communication so we don't always have to get up and go find a person. We message each other and some of have it on our phones as well so we are able to see our messages when we are away from the computer. It makes things easier and a lot more convenient.

Pros

It is easy to use, you can share files.

Cons

i don't know

Kendra
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/11/2019

Flock Review

Pros

I like that it is simple to understand and use. I also like that you can make groups and have private groups.

Cons

I don’t like the notification process, the email is a little much to remind me that I missed a message.

Alternatives Considered

Slack and Google Meet

Reasons for Choosing Flock

This one was similar and easier to use for a large group

Switched From

Slack

Reasons for Switching to Flock

Those were more complicated.
Jovana
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 31/12/2019

Make Your Flock Communicate With Ease

When compared with the competition, particularly Slack, it is better in many aspects. It is visually more appealing and communication is more transparent. It is also an easy to use tool and a recommendable alternative to Slack.

Pros

I love the clean and appealing user interface so much! I always troubled with communication tools that are super functional but the UI somehow creates clutterish feeling -- you are getting lost in all the exchange, you miss important info in a chat that seems to suddenly disappear. Flock

Cons

Maybe some less taxing ideas about notification. Sending an email following a missed message is crowding my inbox. But overall, I can't think of any serious dislikes.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/11/2022

Great for our Small Business

Pros

We have a small team and Flock makes it very easy for us to all communicate individually or in groups

Cons

Wish there was more admin controls like being able to see private groups

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/10/2022

Simple chatting software

Pros

Clean UI similar to other chatting softwares

Cons

Search is difficult, pinned items are difficult to find

Judith
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 4/12/2020

Wonderful Product

This has been a real saving time saving issue because I can

Pros

This software replaced a cheap messaging program we used internally. It allows us to communicate desk to desk without having to leave an office which now that Covid is limiting mobility, this works well. I am able to select a couple of computers that are support staff and create a team message so I don't have to repeat the message to them separately. Something I just discovered is that this is a cloud based software so while I was out of the office I could still use my Flock program to communicate with the office because I had it loaded on a PC in my remote location and I had internet access. This saved me from having to VPN to the office to access my desktop Flock icon. I like that emoji's were added so text can have some feelings. I can reply to a specific post or I can generate a new reply. And there is so much more that is available in this software that we haven't used yet.

Cons

I would like to be able to have distinctive sounds assigned to specific computers so that when a message comes from a particular computer, there is a recognizable sound that I've assigned to that computer and I know then who it is from. The program minimizes and if I'm interviewing a tax client, I don't want to break the interview to review the message if I suspect it isn't immediately important.

Louis
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 25/4/2018

Our team has migrated to FLOCK for ease of use and for feature set capabilities which allow us...

In the final analysis , we believe Flock is a winner and we will be using Flock as our primary collaborative team communication tool for our office team tasking assignment, as well as for video chat . Our office wanted a shared communication tool which on balance was designed with team work in mind. Considering the user interface which allows for common communication as well as closed conversation threads between managers, the rather convenient presence of one touch button control for screen sharing as well as conference call entrance, Flock will be our go communication tool for intra office now. We would say the only real negatives though not plentiful were tied to the inability to control notifications coming from conversations. This can create a log jam. We also experienced some difficulty with file searching or keeping files private to one user. Our recommendation is to emphasize the team orientated communication tools offered by Flock as the primary orientation for usage and to use its rather robust application integration capabilities to supplement weaknesses in the usage of the program. We use Trello quite easily with Flock for instance. Give Flock a try as we believe it can help.

Pros

Seamless and extremely easy to use interface has many advantages including wide and extremely robust application support including Trello, social network apps and many more. We are able to manage team conversation which can be common or specific to users in the group, employ instant screen sharing , and one button touch for video call and chat participation. Overall Flock has proven extremely user friendly and convenient. At this time, pro model and feature upgrade is only a month.

Cons

Less ability at this time to control notifications from shared conversations as well as a non available capability to keep shared files private to 1 user.

Meredith
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/3/2020

Communication Game-changer

Pros

Before Flock, we were relying on group texts and email chains. But as the company grew, group texts were becoming more unmanageable and confusing. I like that this keeps quick, business communications in one place. You can organize the channels easily. I also really like how smoothly Flock syncs with Dropbox. In our audio production field, we deal with a lot of big files. With Flock, you are able to send those files to a group to listen to easily, with quick loading time and with a smaller chance of the communication being lost like it would be on another email chain.

Cons

Sometimes I find myself missing notifications from Flock. I'm not sure if I just haven't fine-tuned my notification settings. But occasionally, I'll click on Flock and realize I didn't seem to see a slew of messages.

Krishan
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 21/1/2019

Very Satisfied

We are using Flock for 2 years now. It is just awesome.
I dont have email everything . No email means no time waste.
It is great for communication if someone is doing work form office.
We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also.
We have integrated flock api for alert on our application.
Overall flock makes our entire team life easy.

Pros

We are using Flock for 2 years now. It is just awesome.
I dont have email everything . No email means no time waste.
It is great for communication if someone is doing work form office.
We have create a new group for every new project that helps to have everyone on same page. and easy for manager to get updates from team. It helps in discussion also.

Cons

I found one thing irritating that I can not delete reminder which was set by another team mate on group. and I can not download notes.
Everything else is just awesome.

Darina
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 14/1/2022

Online managementtool for engineers

Lack of managment options on older apps, like Skype, made us forced to search for a new app for communication.

Flock poped up on google play store, so we tried it out. Avaible on both play store and apple store, we quickly reached our objective. Everyone in our firm uses it now.

Pros

Since the world is in hard situation, we rely on online communication for task managing within our firm. Flock is great program for that.

Not only is there basic online chatting, but the program also has options for task assigment. This means, we are able to directly distribute the work, without need of worry of someone forgetting their work, since its always written there.

We use github, google disk and drop box at our firm. This program is able to co-work with them, which makes it usage that much easier for us.

The amount of space avaible, 5 GB per team on free trail, is greatly appreciated. Naturally, 20 gb per team for purchased program is more than enough for normal firm usage. For just 4,50 a month, you have 3 apps in one: online communication, cloud storage, task managment.

Avaible in both google play store and apple store makes it convenient for our diverse use of software.

Cons

Lack of profile costumization options.

Heidi
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2019

Flock Review 2019

Flock helps us connect as staff, as our company is spread over 3 towns.

Pros

- easy of use
- connects staff spread out

Cons

- the notification noise

Mania
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 9/6/2018

Flock is a great tool for communication for a big team.

Pros

If you are familiar with Google Hangouts then the interface for this program will look very familiar on the mobile app. For basic functions such as communicating with a team or an individual team member, this app is nearly flawless. However, the app offers more such as polls and sending files. You can have different categories of discussion which makes the app organized.

Cons

The main issue I had with the app was sometimes it failed to notify me of new messages. Also, although the app offers many different features they are a bit difficult to use. For example, for making a poll I had to look around on Google how to do so because I couldn't figure it out on my own, and I consider myself a tech-savvy person.

Yorick
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/2/2018

I have been working for the company that created flock and i have seen it change over time.

The best benefit of this product is that when we create a chat group, there is an email id that gets created to use for that group. This is something that really benefits in working efficiently.

Pros

That i can find anybody in my company with their designation and team and extention number right in the head profile itself. Very few chat engines actually have the designation mentioned in them.

Cons

Hate that they have too many updates, like every 3-4 days i have to restart the platform. Also they don't have a archive feature where i can remove conversations that i don't need.

Azeem
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 9/9/2017

We were using flock for the last two three years and it is awsome.

Pros

Flock is more a collaboration tool.The main advantages of using it are,
1)Flock is a simple platform.The simplicity makes the flock more usable.
2)Can create multiple teams.
3)Can create channels for projects.
4)File sharing.
5)Can create apps
6)Multi platform because of the web platform and the browser extensions.

Cons

The video chat and conferencing needs to be improved.It will be better if you can create your own platform to do the conferencing.It will be better you provide the native app for Linux.

Jay
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/12/2020

Used as organizational chat app

Downloading/Installing and Updating is super easy, Using flock is even easier.
Integrations are easy to set up and work fine.
So far so good, something which serves its purpose.

Pros

- Connecting and reconnecting based on internet availability
- Online/Offline/Away Status based on activity
- Notes feature is super effective and easy to use
- Ability to edit or remove the message with super ease
- Integrations with GitHub, Google Drive, Google Calander are up to point(Removes the need for extra apps or add-ons)
- Files sharing and download

Cons

Everything does what I want it to so I did not find any area in my daily usage.

Aniecia
  • Industry: Outsourcing/Offshoring
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/7/2022

Flock Can Work For Your Team

Overall, not a bad experience. Flock is still being used daily on our team.

Pros

My most preferred feature was the Real Tine Chat and file sharing option. While there are other softwares out there that offer these same features, Flock was easy for most team members to deploy and use. Very little hassle and it was not unnecessarily complicated.

Cons

For MAC users that primarily use Safari as their main browser, Flock didn’t work as well. So we had to resort to downloading Google Chrome to facilitate use. Additionally, there was no voice message feature available in most chats which limited our ability to respond timely to queries that may require an explanation.
Workaround was the call or video conference feature.

Salim
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 14/2/2018

I have been Flock since the past 3.5 years .Its a great software to communicate for work...

Fast .
Simple to use.
Free .

Pros

The software give you a Drawer options which saves the files in particular conversation.
Its fast and whenever i miss a message or i am offline i get a mail notification at the end of day , so that i dont miss on important messages.
Its simple to use both on mobile and pc.

Cons

It just has one problem , there are to many updates for it . That irritates a bit sometimes . Apart from this its Flawless

Verified Reviewer
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 21/5/2020

great for business meetings

The flock platform is being the most used in the company where I work in this pandemic period, mainly due to the integration with google analytics, drive, calendar, among other platforms that we used before that period.

Pros

What I liked most about the software was the possibility of integration with google analytics, in the company where I work we use analytics a lot and the integration with it was fundamental in choosing the software, in addition to the integration with other software. As a result, many meetings are held only on the flock, without using other, better known platforms.

Cons

I didn't find the platform as easy to use as other competitors, but the integration is still unbeatable, which makes us continue to use the flock.

Sabareesh
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/6/2018

Flock helped us to communicates between our team alot. I'm using this for last few years.

Team communication is improved alot.

Pros

Flock helped us to communicates between our team alot. I'm using this for last few years and its features are improving day by day. Earlier we used it within in a team of around 250+ members are using it.Good Job team.

Cons

I feel that they need to improve the user interface. Current interface is looks good but need to add more features and make it as a colorful one.

Kevin
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/3/2018

Great

I wouldn't be able to do my job fully without it.

Pros

Connectivity with the features. I like the fact that I can add all sorts of files and that it notifies me by not being green if my messages have been reviewed. Also, the typing updates are good. I like the drawer and the statuses and Polls. The to-do lists and reminders are great!

Cons

I couldn't delete a created channel within my work network; message said to contact the Admin. I just created one for a group of co-workers and now I couldn't delete it. Who knows if it was a bug. I will try later. What can I say the only thing I haven't been able to do out of all my daily tasks it works for all the inter-office communication I need.

313 reviews