User Reviews Overview

About ClockShark

ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling,...

Learn more

Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.9

Browse ClockShark Reviews

1,851 of 1,851 reviews
Sort by:
Jan
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2018

Great product, great service!

More accurate time tracking may have saved us money, but the main benefit stems from employees getting sloppier on keeping a hand-written time card. Now I don't have to keep my own record, re-create times, check their math, question their times, or manually input time into Quickbooks.

Pros

Where do I start? It allows us to track our employees' time to the minute, GPS tracking to verify employee times is great, the app is easy for them to use, it integrates with Quickbooks, and the service is above par. I can shoot any question over to them via chat, and they are always prompt, friendly, and helpful in guiding me to a fix. We've used other clock-in systems in the past, but this one is the best we've used.

Cons

Two or three times over the year we've been using the software, the crew has had an app glitch where they haven't been able to clock out or clock back in, but that's only 3 instances out of at least 600 clock-ins. It may have been due to reception/data issues, and they could still put in 'notes' stating when they took lunch or clocked in or out.

geoeges
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/2/2023

SharkClock : A practical and fun application for shark lovers

ClockShark is an excellent tool for time management. The user interface is simple and easy to use, making it easy for employees to record their time. The software is also very reliable and provides accurate employee time data, which is very useful for overtime management, payroll and project management. In addition, advanced features such as geolocation and team scheduling allow for better resource management and communication. Finally, ClockShark's customer support is excellent and responds quickly to requests for assistance. I highly recommend ClockShark to any company looking to optimize time management.

Pros

HorlogeRequin is an online project management tool that has several advantages for users, including:Ease of use: HorlogeRequin is easy to use, even for people who do not have technical knowledge of project management. The user interface is intuitive and clear, making it easy to plan, organize and track projects.Collaboration features: ClockRequin allows team members to work together in real time, share files, communicate and track project progress. This facilitates collaboration and allows for more efficient teamwork.Project Tracking: ClockRequin offers powerful project tracking features that allow you to track deadlines, tasks, budgets and resources. This helps identify potential problems and ensure that the project is progressing as planned.Flexibility: ClockRequin is flexible and can be used for different types of projects, whether they are simple or complex. It can also be used by teams of different sizes and in different industries.Customer support: HorlogeRequin offers quality customer support, with a team of professionals dedicated to helping users solve problems and answer their questions.

Cons

ClockShark is a time tracking application for businesses that has significant benefits for managing work time, but it can also have some drawbacks for users. Here are some of the potential disadvantages of ClockShark:User interface: some users may find ClockShark's user interface a bit difficult to use and not very intuitive.Feature limitations: ClockShark may not be suitable for all businesses, especially those with advanced time and payroll needs.Cost: ClockShark's cost can be high for small businesses or freelancers who need basic time tracking functionality.Internet Dependency: Because ClockShark is a cloud-based application, users depend on a stable Internet connection to access the application and record their time, which can be problematic in some situations.

Susana
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

3
Reviewed on 12/2/2023

Help for scheduling your team

Pros

It’s practical for managing all your projects and scheduling your team and all the task involved. Also it’s intuitive to use.

Cons

Sometimes It doesn’t work fine on some devices (iOS)

Response from ClockShark

Hi, Susana! Thanks so much for leaving us a review. We are so glad that you have found ClockShark to be intuitive so far. ClockShark has not reported issues for not working on iOS so we'd love to hear more about what issues you may be having while operating on an iOS device. Please contact our 5-star customer support team at [email protected] so we can provide more assistance!

Replied 16/2/2023

Top ClockShark Alternatives

Jarmo
  • Industry: Shipbuilding
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/1/2023

An Easy and Effective Time Tracking Solution

Overall, I'm very pleased with ClockShark. It's easy to use, effective, and the reporting is great. The only downside is the price, but if you can afford it, I highly recommend this time tracking solution.

Pros

I've been using ClockShark for the past few months and absolutely love it! It's incredibly easy to use, and the interface is intuitive and user-friendly. It's also incredibly effective for tracking employee time, allowing you to see exactly when people came and went. The reporting is great and I have no trouble staying on top of hours and scheduling.

Cons

The only downside I've found so far with ClockShark is the price. It can be a bit expensive for small businesses with limited budgets.

Faizan
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/2/2023

Clock Shark: A Comprehensive Review of Pros and Cons

Based on its features and capabilities, Clock Shark appears to be a comprehensive time tracking and scheduling tool designed specifically for construction and field service companies. With its user-friendly interface, mobile app, and integration with popular accounting software, Clock Shark makes it easy to track employee time on the job site and manage schedules and tasks. However, the app's reporting options may be limited, and it does not have built-in project management features. Additionally, its industry-specific focus may make it a better fit for some companies than others.

Pros

1. User-friendly interface: Clock Shark has a clean and intuitive interface that makes it easy for users to navigate and find what they need.2. Mobile app: The mobile app allows employees to clock in and out and view job information on-the-go, making it a great option for field workers.3. Integration with accounting software: Clock Shark integrates with popular accounting software like QuickBooks, making it easy to transfer data and keep everything organised in one place.4. Scheduling: Clock Shark has flexible scheduling options that allow users to create schedules, view and manage employee availability, and assign tasks to team members.5. Job site tracking: Clock Shark is designed for construction and field service companies, and allows users to easily track employee time on the job site, making it a great option for these industries.

Cons

Limited reporting options: The app's reporting options may be limited compared to other time tracking tools, which can be a drawback for those who need more in-depth reporting.No built-in project management: Clock Shark does not have built-in project management features, so users may need to use additional tools to manage projects and delegate tasks.Limited integrations: While Clock Shark integrates well with popular accounting software, it may have limited integrations with other tools, which can make it difficult for users who rely on multiple software solutions.Industry-specific: Clock Shark is designed primarily for construction and field service companies, and may not be the best option for other industries.

Response from ClockShark

Hi, Faizan! Thank you so much for your detailed review. Feedback like yours helps us get better every day. Can you provide more specifics on the reporting options and integrations that you think would be most helpful in order to serve your industry?

Replied 16/2/2023
jayson
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/2/2023

The software for time management

I genuinely like this product's goal. Payroll management and time scheduling were made simple by this product. They offer mobile applications to make using the platform simple. I've been using this for more than 2 years, yet I still occasionally contacted their customer support. No matter where you are, reporting and summaries are available with just one click.

Pros

The program is inexpensive, dependable, and easy to use. We adore ClockShark and heartily endorse it to anyone searching for a scheduling or timekeeping program.

Cons

Extremely simple to use and navigate I appreciate how simple it is to switch between the clock in and the timecard.

Julie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 3/2/2023

Clock shark for contractors

My experience with ClockShark has been excellent. If I run into a problem, or need help running a report, there is always someone available to help.

Pros

This software has changed my business! It has simplified and streamlined time tracking and collection, payroll, workers comp reporting, and job cost monitoring. The features make my work so much more efficient and employees time so much more accurate that it saves my company money!

Cons

The only problem I have is that sub contractors do not have a category. The only option for their label is “employee”. For subs I pay at an hourly rate this can get a little touchy for my workers comp auditors since I am required to pay workers comp on all employees. There needs to be a separate subcontractor title for individuals using the app.

Desiree
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/2/2023

Great time clock

Overall, I like this app. $30 a month is a little pricey for time clock but it is something that you have to have as a business owner. I have to be able to track when my employees are locking in and I like that there is GPS so I can make sure they are actually at work when they clock in. I can see everybody's hours, easily manage everyone weekly payout. It's something that makes my life as a business owner much easier. I am all for convenience, even if I have to pay extra for it.

Pros

I love that this app has GPS tracking. So not only can my employees clock in, but I can make sure that they are clocking in where they are supposed to be and if they are truly at work when they are supposed to be. It's very easy for my employees to use.

Cons

It's $30 a month. That's not crazy expensive, but there are free apps out there. It's up to you to decide if you want to pay that price. I personally prefer this over the free apps because of the GPS tracking. There's a lot more features that come with that $30 charge. That makes it worth it to me

Audrey
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/3/2023

Work

Very well nice

Pros

I like how it tracks many things and not just one specific item

Cons

There’s not many cons I’ve never had any issue

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/2/2023

Clock shark review

Pros

It is very easy to use.has gps tracking to keep track,job costing , project management and many features.

Cons

Its price is not budget friendly and has lack of customization.

Jessica
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 14/4/2020

Awesome Product for the Construction Industry

Overall I fee this product is wonderful! It has almost everything that we need for what we do in the Excavation, Demolition & Underground Utilities portion of the Construction industry that we are in. I looked and A LOT of different time keeping products and even used the free trials on a few... I am so happy that I ended up choosing this product in the end!

Pros

I like that this product was easy to set-up and my employees (who have had trouble with other timecard apps in the past) find it very easy to use and understand. I really like all of the customizations that I can do and the reports really help me see where my employee's time is being spent in greater detail. I love all of the different reports that can be accessed. This product definitely has great value for the money! It is exactly what we needed for our construction crews!!

Cons

Trying to figure out which report does what can be a little confusing. I think the better report descriptions and maybe a quick example to look at before choosing/downloading would be beneficial. While there is gps or geolocating, I would find it very useful to have the employees be able to clock in under one job, but have it notify me if they employee clocked in outside of that location for specific job tasks. For example, if I have an employee clocked in under job "A" as "driving" out the job, I know they are outside of the boundaries, however, when the switch tasks to "Laborer" I want to know if they are within a specific radius/boundary for that same job "A". Especially since my employees get paid significantly different between the two tasks... I would like to automatically be notified if they are where they say they are supposed to be for that task.

Response from ClockShark

Hello Jessica,

Thank you for the 5-star review! We are happy to hear that you LOVE that you can customize your reports and how easy it is to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Replied 18/5/2020
Molly
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 7/7/2020

Great product

Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.

Pros

Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.

Cons

There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.

Reasons for Choosing ClockShark

TSheets was not working back then on a mobile app and it was too complicated for our technicians.

Switched From

QuickBooks Time

Reasons for Switching to ClockShark

We liked the fact that ClockShark would would seamlessly with QuickBooks and we did not need to change our software completely. It was also the right price point for us with the number of employees we had at the time.

Response from ClockShark

Hi Molly!

Thank you for the review. So glad to hear our customer support team was able to help you in the past. That's great that your technicians can get their work completed faster with ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Replied 28/7/2020
Jacob
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 1/11/2021

Coming from someone who can barely use a phone

Pros

I'm the kind of person that will manually write down every hour an employee worked onto a piece of paper, get a calculator out and then input that into my payroll. Clockshark helped save countless hours of timetracking, estimating, payroll, and many, many mistakes made along the way.

Cons

All of the different features and pages were quite overwhelming at first seeing as I'm not the kind of person that can just open software and figure out how to use it. It took me a while to realize that the pop-ups are actual people who genuinely want to help you use the software and succeed. Once someone showed me how to use all the pages it was a breeze!

Alternatives Considered

Jobber

Reasons for Choosing ClockShark

I couldn't figure out how to use the other product and clockshark employees were more helpful.

Switched From

QuickBooks Time

Reasons for Switching to ClockShark

it suited my needs more
Nicole
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/5/2022

Great Program and Easy to Use

Pros

We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.

Cons

I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.

Alternatives Considered

ADP Workforce Now

Switched From

Paychex Flex

Reasons for Switching to ClockShark

Geotracking was the main reason. Our technicians work in the field, so tracking where they are clocking in/out of is important to our company.
Jessica
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/7/2020

Best Software for Any Company!

This solved my time tracking issues with my staff, its easy to use and very efficient. Scheduling jobs has also been easy and great using this software.

Pros

The product is easy to use and has multi purpose features for customizing your needs. I love the hour to minute time tracking as other apps I've used has decimals to minutes that confuse my staff. Additionally I love that you are able to add pictures along with clock in/out, helps greatly with tracking and record keeping.

Cons

There is nothing I don't like about this software, its amazing!

Alternatives Considered

Paycor

Reasons for Choosing ClockShark

I was unable to customize the use of ximble with my company's needs and they do not have the option of hour to minute time tracking which was causing issues with my staff and understanding.

Switched From

Paycor

Reasons for Switching to ClockShark

It had easier use, better features, better customize options and a better price.

Response from ClockShark

Hi Jessica,

Thanks for the 5/5 star review! So glad to hear that you are enjoying the many features that ClockShark has to offer, such as the GPSTrak Feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Replied 28/7/2020
James
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 28/10/2021

Honest review from somewhat new user

Pros

It is very user friendly and connects with Sage 100 contractor through the Ryvit connector. It is also cheaper than other options and they don't try to sell you on HR or other functions really. All about time tracking and hours reporting.

Cons

There are some features that could be better. For example, scheduling I would like to see the availability to only pick cost codes that are in the budget. Similarly, when switching cost codes administratively for a field employee that picked the wrong one, I'd like to see only the budgeted cost codes. Lastly, there should be a way to remove inactive cost codes. We have a ton that are no longer used and I want to remove them from CS entirely.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to ClockShark

It is very user friendly and budget friendly. It integrates well with our accounting software (via an add-in). CS also is exactly what we're looking for: a time tracking software to job cost employees' hours. They aren't trying to sell us on a bunch of other products.
Megan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/7/2022

CLOCK SHARK was the answer to my time-keeping and scheduling needs

My overall experience w/ Clock Shark has been excellent. I tried several different time-keeping systems before I was told about Clock Shark. Each product I tried didn't quite fit my needs. There was always something missing or wasn't working for what I needed. Clock Shark does it all from being able to keep time, create as many job cards as you want, customize your own JobFlow and tasks, post comments and pictures and attachments on individual job cards w/ no limits! I've been using Clock Shark for about 2 months now, and I have probably close to 300 job cards created, and double that of pictures! This saves memory on my laptop from holding so many saved pictures. I just keep them on Clock Shark now. I know if I ever need to pull up a picture or pull up an old job, all the info and pics I need are there in Clock Shark in my job cards list! Clock Shark also has the fastest response time to questions by their customer support team. They really want to help you learn how to use Clock Shark and they have sent me custom help videos on how to do something if I ask. Their response time is un-matched.

Pros

Clock Shark does everything you need to schedule and manage multiple projects. I run a graphic installation business, and we can be at as many as 50 different locations in one week, or just a few locations the next. Doesn't matter, Clock Shark keeps every job organized. The JobFlow system helps keep jobs organized by which stage they are in, and you can filter through the jobs based on stages, customized to your liking and what makes sense for your business!

Cons

Speaking of being able to filter through jobs based on stages, I'd say my least favorite thing is that when you do filter the jobs based on stage or whatever filter you want to use, the filter does not hold as you toggle between jobs. What I mean is, every time you filter your job cards, and you select a job, when you go "Back" into your full job card list, the filter completely resets and you have to reset your filters all over again. I think this is something important that should be addressed to save time and frustration from having to filter and re-filter the list over and over. The filters should hold no matter where in Clock Shark you navigate to. If I go to the schedule and back to jobs, the filters you set before should still remain and not refresh until you're ready to change them, just like in an excel spreadsheet.

Erin
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/7/2017

Clock Shark has been a very positive and useful asset to our agency. The GPS function is aces!

Clock Shark allows the employees within my agency to clock in and out for their shifts easily and with a GPS time stamp that assists the Admin users to do audits on the employees. As an HR Manager the 'Reports' function within Clock Shark for Admin users is super beneficial in assisting me to complete both my bi-weekly and monthly payroll as it allows me to input a custom range of dates to pull up reports. Being able to select which employees and which dates I need reports on saves time and headaches as I am easily able to complete my Payroll in an hour compared to 6 hours when our agency used written time sheets.

Pros

I like the GPS function so that our supervisors can keep track of where and when employees are clocking in and out from their shifts. This feature has helped us in solving more time theft instances than I'm happy to admit. As the HR Manager, I also love the 'Reports' feature. This makes my Payroll day so much easier.

Cons

There are some features of Clock Shark that I wish were different. These features do not hinder my ability to complete my job so I don't wish to complain about them. For the sake of this review I will list just 1 feature I wish was different (to be fair I have never told the Clock Shark Admin about my frustrations so they can't fix what they don't know). The feature I do not like or wish was different is the 'Notes" section within each punch. It needs to allow for more room to write as we use ours to list our daily tasks at the end of each shift before clocking out and I run out of character room each day. I would also like a feature to differentiate the text bubbles on the time sheets from our task lists and actual punches that need to be fixed for employees. Maybe a different color? It's time-consuming to go in and look at every employee's text bubbles just to find punches that need to be fixed within all of the daily task lists.

Donna
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2016

Frustration with time & attendance for a small business

I use Clock Shark's time & attendance software for our hourly & salaried employees in the office & field (not commissioned sales personnel). My search for finding this software was a result of being frustrated from an administrative standpoint of dealing with the paper timesheet for many years. No matter what changes I would implement to make procedures more stream-lined, it was difficult to get the results I wanted. Over the course of several years, I had researched and found many time & attendance software systems which would accommodate our needs. However, the costs for the software and maintenance were not feasible for a company our size - small. In 2015 I finally found Clock Shark that met my criteria - affordable, intuitive for the end user, receive timesheets on time to meet payroll, and job-costed correctly 98% of the time. I also discovered that the bonus of this software app was it integrated with Quickbooks payroll and has the capability to GPS track. After a few weeks of test runs with the app last October, I implemented the software on Jan 1 of this year. While there were some minor hiccups at the transition to this new system (mostly user errors), overall it performed well and eliminated most of my administrative frustrations dealing with the timesheet. The by-product of transitioning to this system was that it held everyone accountable and lowered our payroll costs. Since implementing the software, it has made my life easier for payroll and job costing purposes. The other unseen benefit is the ability to check on where your employees are or what they are working on while you are out of the office anywhere in the world that has internet service. It proved to work well when I traveled to Europe this summer. Even though we have a good staff and trust them, I was curious to see what would happen while I was out of town. I quit looking after a few days when I realized everyone was being held accountable to the time & attendance software. And even if I never did look, I had the ability to look at the time clock punch entries at a later time if something was questionable. I'm getting close to a year of using this software app, and overall it has taken away a lot of frustration I was experiencing with timesheets. I've been very happy with Clock Shark overall.

Pros

Ease of use for employees, job cost tracking

Keiko
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2020

Pro Co Painting - ClockShark Review

AMAZING! The software is incredible and so is their customer support. If there is ever any new features, questions or changes a team member from ClockShark is readily available to describe and help. The software is reliable, user friendly and affordable. We love ClockShark and would highly recommend to anyone looking for a scheduling or time tracking software.

Pros

Our favourite part about the software is the scheduling app and time tracking. We use it for all of our employees to ensure they know their schedules, where their job sites and that they get paid properly.

Cons

ClockShark is continuously improving, there is nothing I dislike about ClockShark.

Alternatives Considered

VeriClock

Reasons for Choosing ClockShark

Need of a better scheduling app

Reasons for Switching to ClockShark

Overall product offerings

Response from ClockShark

Hi Keiko!

Thank you so much for the glowing 5-star review! I'm happy to know the scheduling, timetracking and customer support have been so helpful. It's always a pleasure seeing your name in these reviews, it means we're doing something right. Thank you for your continued support, we appreciate you and your company to the max!

Replied 11/11/2020
David
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2017

I have tried several different time trackers since I opened my business and this is the best.

The ability to easily track employee hours. They can add notes and even attachments when using the app. The software works with Quickbooks and makes it easy to export time sheets directly into Quickbooks.

Pros

I like the ability to designate which jobs different employees can access. The software has gotten better over time and the owner/developer is very responsive and obviously cares about the quality of their product. They continually ask what users want to see added and have instituted changes I (and many others) asked for. Employees are reminding to clock in and out when they hit designated geofences. I use this for my office staff as well as my investigators who work in the field.

Cons

I really don't have any issues with this software. Maybe the ability for the software to text message reminders as well as send push notifications would be nice.

Response from ClockShark

Hey, David. Thanks for sharing your review of ClockShark here on Capterra. It's the perfect forum for sharing what you'd like to see added to the product, and we love your feedback. The suggestion to have a text message reminder is one we get frequently, so I'll add your support to that idea in our Voting Page so it can get more traction.

I love to hear that the GPS Fences are reminding employees to clock in and out from the field, and that you've noticed all the many improvements we're continually making to get ClockShark even better for you. We appreciate your letting us support your company. If you ever need anything, please let us know. All the best, David! -Morgan-

Replied 26/1/2018
Andy
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/3/2021

ClockShark is a great product!

Overall, ClockShark is a huge benefit to our company. It helps us to track the employee hours as well as their locations (in real time). It eliminates the need for paper copies of timesheets, which can be hard to decipher at times and, in all honestly, tough to prove accuracy. The foremen are able to see which workers have clocked-in correctly to their worksites, with the ability to allocate hours to certain job numbers for accounting purposes and job costing. Without ClockShark, we would still be doing things inefficiently and inaccurately.

Pros

I love how I can clock-in/out from anywhere using my cell phone! This app provides total freedom from having to use a punch clock located in a specific location, or filling out paperwork on a daily basis to keep my hours up to date. The ClockShark app keeps accurate records that I can reference at any time, including past timesheets if needed.

Cons

I honestly can't think of anything negative to say about my personal experience with ClockShark. If I absolutely had to think of something, I suppose it would be beneficial for someone like me if there was an auto clock-in feature because I start at the same time every day. This way if I happened to forget about clocking in, it could do it for me and then let me know that I was clocked-in with an alert from the app.

Tara
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 2/8/2018

Good Construction Time Clock, easy to use with great customer support.

Everyone can clock in/out from their own phones and since there is GPS you can see exactly where they are when they do to prevent fraud. This software makes it easier than using traditional time clocks or paper since employees are always going to different job sites with construction.

Pros

I like the app and how easy it is to use for all employees. They are always making updates and now you can link. ClockShark to QuickBooks. The customer support is great, it's very easy to start an online chat and get help. I think it is easy for most people to learn and the admin features are not complicated either. The price is also lower than most that I have researched!

Cons

The app does not run as well on older phones, it used to sometimes have issues allowing employees to clock in or out that had phones that were more than a few years old.

Response from ClockShark

Hey There, Tara! Thanks for sharing your experience with ClockShark here on Capterra! We're really happy to hear that ClockShark is easy to use for your team, and that the QuickBooks integration has been helpful too! We're always adding new features, so we'll keep you updated on those!

Glad to have you on board the ClockShark team, Tara! If you ever have any questions, suggestions, or you just want to chat with sociable sharks, feel free to reach out! Have an excellent week!

-Morgan @ ClockShark-

Replied 10/8/2018
Anna
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2018

As administrator I'm happy with overall functionality but employees are having a hard time.

Job costing

Pros

We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Cons

Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Response from ClockShark

Hi there, Anna! So glad to hear that as the administrator, you're loving the app's features and the easy job costing. That's wonderful! :)

Since you mentioned re-educating your employees on best practices within the ClockShark app, I wanted to share that we'd be happy to help you out with that. If you need any resources, have any questions, or just would like someone to cheer you on, feel free to give our Customer Success team a quick message at [email protected] Of course, you're always welcome to give us a call too @ 1.800.828.0689. We're here to help! The CrewClock feature sounds perfect for the two foreman you plan to have enter employees' timesheets.

So glad to have you as part of the ClockShark team, Anna! I hope you have a spectacular Wednesday! -Morgan @ ClockShark-

Replied 28/3/2018
Melanie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 27/6/2017

One of the best business management tools we have

Pros

Easily track employee time, create time reports by employee or job. No more need to text an employee an address - it's on a Clockshark. No more unreadable or late time sheets. Time is tracked not only by job and location, but by task. This has enabled us to have more accurate billing on time and material jobs. We are also able run reports that show time for different activities, which helps with insurance reports. At any time of the day I can logon from my desk top and see a map of where our employees are working, and what time they clocked in. Clockshark is constantly updating features, adding to the value of the software.

Cons

Sometimes there are issues with clocking in or out when employees are out of cell service. Most of the time, though, they are able to update their time once they are back in service. It would be nice to have OT hours in a separate line item on job reports. One of the best things about Clockshark is the customer service. Think of your very worst customer service experience with other software (Quickbooks, for example) and then imagine the polar opposite -- that's Clockshark. Every so often there are user suggestions that we are able to vote on, and Clockshark has implemented many of these since we began using the software.

1,851 reviews