PEX Reviews

Pros

In the past we used 3" Binders, Paper, tape and Excel to track every expense on our 30+ projects a year. End Users hated the antiquated process, so did our Supervisors and we were running out of valuable space to store/find binders. Enter PEX which captures expense data automatically and has mobile photo uploads of receipts, completely revolutionizing our process.

Cons

Some vendors/film crew do not have the ability to accept credit/debit cards/online payment processors and instead prefer check or cash. Adding the ability to cut/mail checks like a standard Bill Pay offered by most major banks or ability to withdraw cash at an ATM would help keep all expense tracking under one platform!

Pros

It is simple to use and saves so much accounting time to track employee purchases. We used to spend days collecting receipts, figuring out who made the purchases and which GL Account they should hit. Plus we had tons of digital copies of receipts all over the place taking up valuable space on our drives.

Cons

I can't think of anything that we didn't like

Alternatives Considered

Reasons for Switching to PEX

Pros

I love that my wires get posted and funds can be used same day. The previous product we used would take a day to post and be available.

Cons

We had a rocky beginning, it took awhile for us to get approved.

Pros

I like the new vendor card function. There are a few issues but this is a developing product that we have started to embrace.

Cons

Difficulty setting up some vendor accounts

Pros

The web interface is very easy to use. Ordering cards is simple and access to statements and transactions is very timely. PEX has really improved their fraud detection over time and it has caught issues and blocked them several times in recent years.

Cons

Sometimes customer support is challenging. Depends on who you get on the other end of the phone. Because of miscommunication, issues are not always resolved after the first call. However, I have always found the customer service reps to be polite.

Pros

It is very flexible and can fit almost any need. From employees to independent contractors. It gives you control over each card, easy to manage online or in the app. Add funds, delete funds, freeze cards, etc and your actions are immediate! Easy to order cards too.

Cons

That the debit card doesn't tie directly to our account and during heavy use time we have to watch our balance to be sure we have enough funds available overall to add to individual cards. But this is not hard to do, just the thing I like least.

Pros

Excellent communication and response time to any questions or concerns.

Cons

Minor problems with getting new changes to procedures in documenting suspicious activity-but that was cleared us with one phone call to my Customer Success Manager.

Pros

PEX is great for our business. We issue hundreds of cards and are able to easily control and manage each card with only 1 person at the helm. The reporting is fantastic and easy to use.

Cons

We really have no cons with PEX. The only complaint we have is that it is not yet compatible with our accounting software. But they do have connectivity to many softwares, so I would put the blame on us for using older software.X!

Pros

I love how easy it is to use for both my users and my administrators. It's been very easy to manage each card separately without having to call in and wait on somdone to do it for me. What used to take a lot of time now can get done in seconds.

Cons

The cards are magnetic stripe cards. not sure if new users are getting the chips or not but that would be a great upgrade.

Pros

easy to create cards and set up rules, vendors cards

Cons

for know it looks perfect, maybe suggestions will come later after we use it for couples months

Pros

We are a large company with several cards. I really appreciate the direct connection with our account manager [sensitive content hidden]. He is always happy to help us with issues that arise, questions or concerns.

Cons

Inability for cardholders to code expenses to our GL.
Having to transfer bank funds to cards vs having an open line of credit.

Pros

PEX is very intuitive to set up and use. It is easy to navigate the process of requesting a card for a new user, initiating a transfer, funding individual cards, and closing accounts. Receipts can be easily uploaded on the app by the cardholders so they don't have to turn in physical receipts for recordkeeping purposes.

Cons

I wish transfers didn't take four business days to complete. Regular transfers are free, but it would be nice to have an Instant Transfer option even if there were a small fee involved for times when a last minute need arrises.

Pros

We love PEX because we can fund employee company spending debt free. We can control how much each employee is allowed to spend, on what and where.
Customer service is fantastic and very responsive.

Cons

The only CON is the delay in funding the account. You really have to plan ahead do account for the 4 day delay.

Pros

With 9 Crews on the road PEX is the lifesaver that keeps them funded for daily job needs, but keep our costs in check. With Daily Spend rules and limits, we can control how much is being spent each day. One less thing to worry about during the day to day grind! Very easy to set up and use. Crews use it just like a credit card.

Cons

Takes 1-2 weeks to get new cards. No issues other than that.

Pros

Can Instantly add money to a card, or remove it. Can determine where the money can be spent.

Cons

When there is fraudulent activity you don't receive the funds back until the case is investigated and decided in your favor.

Pros

PEX Card is easy to use and reconcile receipts. Fast processing for card funding. Complete expense control through set up, restrict certain purchases by users.

Cons

Sometimes it takes longer than anticipated for a new card to be received in the mail. Had to order multiple cards before because cards were not being received.

Pros

We utilize PEX in conjunction with APLOS accounting software. They are a match made in heaven and integrate together pretty seamlessly. Our staff find the cards easy to use for in-person or online purchases and maintaining and matching receipts is very easy. The mobile app further enables functionality. The administrator capabilities are intuitive and well organized. Ordering new cards and inactivating cards is a snap. Finally, you have the option of either heavily managing user card usage or almost turning usage on auto-pilot and everything in between. It is easily tailored to your comfort level and policies.

Cons

I can't really come up with any other than perhaps a few vendors such as rental car facilities don't accept debit cards and that the daily use per card is $5,000, but very few transactions exceed that amount.

Pros

PEX is great for companies, churches, groups etc that have multiple people who spend money. I use this for our church and it is so easy to transfer money between cards and as long as you have the money in the PEX account you can transfer the money for your people and they have it immediately! It is also nice to have so many people drawing from the same account and they get to upload their receipts so no messing around with turning them in paper version!

Cons

The only thing I don't like is how many days it takes for money to transfer from the bank to the PEX card account. I understand it's probably just like when using a debit card and it doesn't always show up right away.

Pros

The ease of employees to upload reciepts and code their transactions. Love the interface with Aplos!

Cons

I can't think of anything to write about for this question.

Pros

Easy cash access for purchases with low liability by only funded what is needed.

Cons

We have had an issue lately with fraudulent charges, but that can happen with any credit card.

Pros

It's so easy to manage the whole team's finances. I love that I'm not having to micromanage every single purchase but can easily see all the purchases that were made by each employee and manage limits and overall budget.

Cons

I honestly can't think of many. This has been very helpful software for our team and has even enabled us to empower our volunteers and give them cards as well.

Pros

PEX is very simple to use. We give each driver their own card to use each day and it makes it very simple for the office to track where the expenditures are going on each route, each truck and every driver to use.

Cons

We switched from BizNOW Cards to PEX so it was just a matter of getting each driver familiar with it.

Pros

The setup process was very easy and the platform is user friendly. We’re able to track the expenses on time and reloading the cards is extremely easy and fast. The complete process was smooth and the cards work great.

Cons

So far we have not had any issues or cons with PEX.

Pros

Its fast, easy, and convenient . Customer Service is awesome!

Cons

We have been using PEX for 2 years, and have had zero issues. No cons for me to report!

Pros

Very easy to manage. Not complicated at all.

Cons

I honestly can't think of a negative issue that we've had to deal with.