QuickBooks Time Reviews

Pros

I recently started using QuickBooks Time to manage our employee time tracking and it has been an amazing experience. From the easy setup to the intuitive interface, QuickBooks Time makes it easy to keep track of time, assign tasks, and monitor progress. The ability to set up multiple teams and have different settings for each team has been incredibly helpful in keeping our team organized and efficient. The integration with QuickBooks Online is also incredibly helpful in making sure our finances are up to date. Overall, QuickBooks Time makes it easy to keep our team organized and efficient and I would highly recommend it to anyone looking for a great time tracking solution. I highly recommend Capterra to anyone looking to find the right software for their business.

Cons

I’ve been using QuickBooks software for a few years now and it has been a great experience overall. The software is extremely user-friendly, and I’ve found it very easy to set up accounts and track expenses. The customer service team is also very helpful and always willing to help out with any issues I might have. One thing I didn’t like about QuickBooks software was the lack of customization options. I found it difficult to customize the look and feel of the software in order to better suit my business needs. Additionally, the software seemed to be missing some features that I would have liked to have seen included. Overall, though, QuickBooks is a great software and I would definitely recommend it to anyone looking for an easy-to-use accounting system.

Alternatives Considered

Wave

Reasons for Switching to QuickBooks Time

I chose QuickBooks Time over the alternative products because it offers the most comprehensive set of features for tracking employee time and attendance. It has an easy-to-use interface with a mobile app that makes it easy for employees to clock in and out of work, as well as for supervisors to manage their teams. It also integrates with other QuickBooks products, such as QuickBooks Online and QuickBooks Payroll, allowing for a seamless and automated workflow. Additionally, it provides detailed reports that help managers and business owners to better understand employee productivity and labor costs. Finally, the price point is very competitive and the customer service is excellent.

Pros

Quickbooks Time is a user friendly option for Timekeeping. Capable of handling large to small companies. Its's UI is intuitive. It's customization and modification options are plenty for whatever your companies needs are. Best part is that it seamlessly integrates with Quickbooks Online or Quickbooks Desktop.

Cons

Quickbooks Time is a bit glitchy at times. The Time Kiosk option is very hit or miss. Sometimes it logs out, then you will need a code to designate that computer or device as a Time Kiosk. The experience is time consuming. The communication between QB Time and QB online can be spotty at times causing some payroll mapping problems. However, In fairness QB Time will issue the user alerts and help rectify a lot of the problems you may face.

Pros

It was easy to manage for the purpose of the application

Cons

It didny really give to my explanation how to use

Pros

The user experience as a whole is fluid. It doesn't have too much of a learning curve. Our Part-time employees can self-report shifts from different countries they are based in. We use accounting software from the same company, so the integration was smooth.
Finally, the reporting and analytics were immaculate to monitor the efficiency and costs of our customer service department.

Cons

Their customer service is generally responsive, during certain times, they can reply late. Besides this, for our simple use, we did not encounter much inconvenience.

Pros

Mobile App is very easy to use once you get it setup.

Cons

Getting new employees set up and getting them access to the mobile app. Sometimes it doesn't show their schedule and you have to troubleshoot in order for them to view all of the features.

Pros

It's fine if you are a very small company with under 5 employees.

Cons

It's not for serious businesses with higher employee counts.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to QuickBooks Time

I went with Quickbooks while we were smaller but now have switched.

Pros

How easily my team can clock in and out

Cons

The fact they can change there times with out any know if not check on

Pros

I love automation and being organised. With numerous freelancers working for me (over two locations) I needed a quick and easy system for us all to use to get paid. QuickBooks Time has met my requirement and then some...

Cons

Getting my staff to complete it. This wasn't due to difficulties in submitting the information, they were 'too busy' However, after missing a couple of payments, they soon learned.

Pros

It is very easy to use, and to make changes. Easy to request time off, and to look up time cards.

Cons

Sometimes it wouldnt take a punch, and I wouldnt know it until later. This was usually when I used the app on my phone.

Pros

Its helped me keep my payroll and time cards accurate. Without quick books time i wouldn't have my company as organized and accurate as i do.

Cons

It took me a little while to understand how to use everything

Pros

Ease of Use is definitely on the top of my list. To be able to seamlessly transition between clients and projects without stopping my timer and opening up window upon window or tab upon tab makes life easier. Reporting is also easy and allows me to identify how much time I've spent on a client and/or project, what's billable, and how staff spent their time. It also allows my company to be in compliance with overtime based on company settings and breaks by just having a separate button for that. Love it.

Cons

I don't currently like that if a client has a subclient/project/job (whatever you call it), you have to track your time at the subclient level and are no longer able to track at the client level. Timekeeping should be flexible enough to allow for both.

Alternatives Considered

OfficeTools

Reasons for Choosing QuickBooks Time

LiquidPlanner was supposed to help with project management but it made the process, reporting, and timekeeping very cumbersome and more time-consuming. Plus, Tsheets now integrates with QBO which we use regularly. Just need the QBO integration with projects to be released officially.

Switched From

LiquidPlanner

Reasons for Switching to QuickBooks Time

Abacus and Cloud Servers...not sure about that.

Pros

Basically what I like the most about QuickBooks time is that they are precise there's nothing that I need to fix or try to intend to make it better or not it just comes out the way it's supposed to be it's awesome I don't have to deal with any problems I could call customer service at any time and be able to get my get anything fixed that it needs to be fixed so I give them a big thumbs up you should try it out

Cons

I'm sorry the only thing I can say is good things about QuickBooks time there's really nothing bad that's with it so that's my thing and there's nothing really bad enough the way it is

Alternatives Considered

PayPal Commerce Platform

Reasons for Switching to QuickBooks Time

It had a better resolution for me a better outcome I didn't have to worry that much about putting too much information in there they got it really quick it was really fast and PayPal comments platform it just is really difficult it has too many different things and I just needed something quick and fast so that's why I QuickBooks time is the best

Pros

Me and my business partner have been using QuickBooks Time for almost 2 to 3 years now and it makes things very easy when it comes to our employees that have been working with us since we started our small business quick book is something we thought could not work but it actually did help us so much in each and everything when it comes to our employees scheduling

Cons

For the past 3 years we been using quick book have really did help us to our business has brought some much changes when it comes to our employees and i have recommended to other businesses and they are very happy for using it.

Pros

Everything you need is conveniently located in Quickbooks Online, which is incredibly simple to use. It maintains the seamless operation of the firm finances. The invoicing, asset and cost management, report generation, and other functions are all very straightforward to use, locate, and link.

Cons

Although Quickbooks Online has a number of strong features, the pricing model may be problematic. Particularly for small firms or startups with limited resources, the subscription fees can add up quickly. Furthermore, several complex features are exclusive to higher-tier subscriptions, which may restrict their usefulness for users of lower-tier plans. If there were more economical choices or a flexible price structure to accommodate businesses of all sizes, that would be excellent.

Pros

Very easy to set up employees and projects in QuickBooks Time. It was also ideal for Project Management Budgeting for Time expenses.

Cons

Setting up vacation accrual was a nightmare. It never did work correctly for us. It was a bit of a process to get projects to sync with our existing customers in QuickBooks online.

Alternatives Considered

Blip and Houzz Pro

Reasons for Choosing QuickBooks Time

The price was too expensive to keep using BuilderTrend. They also did not sync our timecards correctly which became a daunting task for our admin team.

Switched From

Buildertrend

Reasons for Switching to QuickBooks Time

We use QuickBooks online so we assumed it would be a simple process to reduce some of our administrative tasks.

Pros

Basic
Simplistic
easy to understand

Probably the BEST customer support I've come across. As much as I complain... they've got seriously good customer support.

Cons

Not all jobs are customer based... So, this software is limited right off the bat from any complexity.. you'll have to work around and make it work and fit your needs

time sheet editing - It is aweful to just see time worked... maybe when review timesheets... you want to see what was scheduled... late clockins, incomplete shifts, skipped lunch breaks... kinda big deal

NO HR DATA- As I said, nothing to track employee issues. Your poor employee performance won't have much info here for you to keep track of.

Not an easy way to break a shift because your employee was too lazy to c/in and out

No auto stop for shifts- one employee had 4 days until the shift stopped recording time... I wanted to see how long it would keep creating shifts.. 180 hrs and it finally stopped (and I think I accidently closed the shift)

Time sheet closure... Broken... not smooth... so many other time sheet companies do this better.

No Employee shift exchange mechanism

No- Shifts by job not by customer

No- Shifts by location or job site

Employee reports and to do list

ADD - ONS... those are silly. Have the functionality or don't. Add-ons seem like it'll be a charging mechanism... like QB does... so... You can see the coming of "SUBSCRIPTION" based things ... and get nickel and dimed later. Just like QB.

Pros

Easy to use, from scheduling to the time clock and keeping track of your employees it’s all in one program.

Cons

That you have to pay per user, I prefer a package deal so I don’t always have to go in and edit my active users. Paying a different price every time I hire or lose an employee can get irritating but Qb keeps track of it so it’s not as bad as it could be.

Alternatives Considered

Time Tracker, ADP Workforce Now and Square Payments

Reasons for Choosing QuickBooks Time

My accountant recommended it because she’s been using QB for years and it’s easy to get used to it.

Switched From

Virtual TimeClock

Reasons for Switching to QuickBooks Time

Accountant recommendation and ease of use.

Pros

This is a full fledged HR Management Application covering end-to-end features. Using this app empowered HR department to be more effective and our employees/users got their work/service done at breeze with speed!

Cons

The price is a bit on the higher side and it gives you a burn if you've 500+ users using this application, which is what happened in our case. We have 600+ users using this.

Alternatives Considered

Sage HR

Reasons for Choosing QuickBooks Time

Xero's local product support was very very non-responsive!

Switched From

Xero

Reasons for Switching to QuickBooks Time

QuickBooks seemed to have all the features that we required

Pros

Utilizing QuickBooks Time is a fantastic program. for workers and seamlessly integrates with payroll. With the help of this software, we no longer need to manually update timesheets on paper or in Excel, which had a significant margin of error. Our team can now track time in real time, down to the second, and to any department or cost code they require with QuickBooks Time.

Cons

Although occasionally some features are not easily accessible, QuickBooks Time customer service is slow to respond.

Pros

MMI is a Small Subcontractor, with 10 employees and growing.
We use T-Sheets for our employee's time card program which is linked to our QuickBooks. With a hit of a button T-sheets and QuickBooks are synced, which makes time entry, time verification, job reporting, so much easier.
T-Sheets is so easy to use for the employee and employer. Customer support is right there via chat or after hours you're able to send an email and usually before I get into work I have my answer. I am a Penney pitcher and the cost is well worth it. We don't use the calendar option due to it doesn't fit our needs it is on the basic side and we need a more complex layout because we use our calendar as a work ticket for our installers and this is why we only put 4 stars on features. All in all, we/ I am very happy with T-Sheets

Cons

We don't use the calendar option due to it doesn't fit our needs it is on the basic side and we need a more complex layout because we use our calendar as a work ticket for our installers and this is why we only put 4 stars on features. All in all we/ I am very happy with T-Sheets

Pros

Overall ease of use is phenomenal! its extremely convenient, my employees love it. the cloud access is probably my favorite feature. being able to add and edit job codes from the mobile app is great! theres just so many things i love about the software that i cant begin with a review and keep it under 1500 words. in short i like the: compatibility with xero, square and others, i like the functions it can provide with scheduling, job reports etc. the pto is simple and easy to understand which is great. The customer service is absolutely out of this world. i think that might actually be my favorite part of the software. i cant thank you guys enough for putting such an emphasis on that end of things! in todays day and age its a lost service and dealing with tsheets support is always pleasant, easy and fast! very very refreshing!!

Cons

the cons i have are, certain functions are a little hard to get the hang of, for instance the overtime calculator and job costs function, i wish there was a way to add expenses to each employee such as insurance, social security, medicare etc so i could have an itemized list of what each job actually costs and what percentage of it is fixed costs and what can be trimmed or cut out. The complexity and highly indepth nature could be considered a con or a pro its a double edged sword really, i love all of the functions but i feel as though i need to take a class just to understand all of the functions and how to properly use them to make tsheets as effective as it can possibly be. so the in depth nature is fantastic if i were to take the time to train myself or pay to train an employee but a bit of a con when i dont exactly have a ton of spare time to train myself and budgets are tight due to re investing into the company tools and etc. i realize calling that a con is a bit of a stretch because it should be figured into company budget for training/reinvesting but a simplified version could be good or step by step tutorials for each individual function would help so i can train myself on what immedeately is important vs training on the entire software on some stuff i may never need/use. hope that helps! your software is amazing! keep up the fantastic work!!

Pros

You can manage your team's time and schedules using QuickBooks Time without a physical time clock or laborious spreadsheets. It can be found in QuickBooks Online and effortlessly works with QuickBooks Payroll and other well-known payroll programs. For firms with employees who need to travel to a job site as well as remote teams, QuickBooks Time is a great fit. In contrast to other time tracking tools, QuickBooks Time offers all the tools you need for light project management as well as task and project costing. Since QuickBooks Time and QuickBooks Online are integrated, data entry for billing and payroll is almost removed. Managing paid time off is one of its fundamental HR aspects, which will lessen the need for extra software. For your small business, QuickBooks Time is a great option because of all of these capabilities.

Your employees might really like keeping track of their time if they have a variety of ways to clock in and out and nice, witty reminders when they forget.

Cons

The base-plus-subscriber charge for QuickBooks Time might be too expensive for some companies, especially if they employ a very large or very small number of people. Furthermore, other companies with straightforward time tracking requirements might find QuickBooks Time to be overly complex.

However, QuickBooks Time's failure to manage employee attestation in areas where employees are required to take breaks is by far its worst flaw. Employers risk incurring significant fines if they don't give rest intervals as specified by state legislation and at the appropriate times. Employers are responsible for ensuring that rest breaks are provided and taken. Consider a different time tracking solution with an attestation toolkit if your company operates in a state that mandates employee rest periods.

Pros

1. User-Friendly Interface: QuickBooks Time has an intuitive interface that is easy to use, even for those who have no prior experience with time-tracking software. This makes it easy for businesses to adopt and implement the software without any significant disruption to their operations.2. Accurate Time Tracking: The software offers accurate time tracking features that allow businesses to monitor their employee's working hours in real time. This feature ensures that businesses can manage their resources effectively and prevent unnecessary overtime payments.3. Customizable Pricing Plans: QuickBooks Time offers customizable pricing plans that allow businesses to choose the features that are most relevant to their operations. This flexibility means that businesses can save money by only paying for the features they need, making it a cost-effective solution for managing their employee's time.

Cons

1. Limited customization options: Some users have found that the software's customization options are somewhat limited, especially when it comes to modifying certain aspects of the interface or reports. This can be frustrating for businesses that want more control over how their data is presented or organized.2. Mobile app glitches: While the mobile app is a convenient feature, some users have reported experiencing glitches or bugs when using it. This can cause delays or errors in tracking time, which can be problematic for businesses that rely on accurate time management.3. Customer support: A few users have mentioned that they had difficulty getting timely or helpful customer support when they encountered technical issues or had questions about the software's features. While this may not be a widespread issue, it's something to keep in mind for businesses that prioritize strong customer service.

Pros

Besides the speedy and thorough customer service (thank you BD1 et al), I love the fact that Tsheets integrates with Quickbooks desktop. We use the data for both payroll and invoicing, which saves us hours each week. We also just started using Tsheets for scheduling, eliminating yet another piece of software needed.

Cons

The top item on my wish list is for Tsheets to sync with google calendar quickly. Other than that, there are a few minor features I'm hoping Tsheets will add, such as the ability for a manager to approve a single shift instead of an entire day, which will be great for companies with employees that work for multiple clients.

Alternatives Considered

Harvest

Switched From

Google Drive

Reasons for Switching to QuickBooks Time

Integration with Quickbooks

Pros

At the beginning we had an account manager who was super helpful and did everything she could to get the software to how we needed it. We like how it works with QB and it has the functions we needed.

Cons

It would randomly clock employees out for no reason.
When an employee would clock out, sometimes it would keep them clocked in.
We had an amazing account manager, then with no heads up, i emailed her one day and got a returned email. I called them and they told me she no longer works for the company. I asked who my new account manager was and they said they no longer provide one and that i have to go through their chat system. It made troubleshooting and customizing impossible.
We got an email the other day stating that they are increasing their prices by double. We were paying a $20 base fee and $5 per user. Now its going to be $30 base fee and $10 per user. WTH! Its barley worth the $5 per user. You also have to pay extra for a lot of the add ons. This is why we're leaving this system. It feels like once they have you hooked, they keep adding costs. That or they are going to dissolve TSheets and integrate something into QB then charge a premium. That sounds more like something they'd do.