User Reviews Overview

About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task...

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Feature ratings

Value for Money
4.6
Features
4.6
Ease of Use
4.3
Customer Support
4.6

Browse ClickUp Reviews

3,809 of 3,810 reviews
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Sarah
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/12/2022

It is easy to assign tasks within the team using ClickUp

ClickUp has been a huge help in terms of keeping track of everything that needs doing within the company, from scheduling meetings and updating calendars to keeping track of individual projects. Our team managers are able to keep tabs on everything with the Watcher function.

Pros

ClickUp is helpful in many ways; for starters, it allows us to create and keep track of projects with ease. It comes with a variety of functions, such as a nighttime mode. Other than that, we have access to a variety of dashboards and layouts. It's one of a kind and simple to use thanks to its built-in calendar and reminders.

Cons

For an untested group, the process of adoption can present several obstacles. In many cases, we still don't know what the optimal course of action is when it comes to automating tasks. There is a wide variety of options for controlling alerts that can be changed or removed.

Response from ClickUp

Hey Sarah! Thanks so much for the review! ����

We really appreciate the time you took to share your opinion and we're glad to hear that ClickUp has been helpful in many ways.

Also, please know that our Support team is available anytime to answer any ClickUp questions and provide assistance whenever you need.

Feel free to contact us at [email protected] so we can offer suggestions to help you automate tasks and control your alerts. Our Support team is available anytime to help!✨

Replied 6/1/2023
Margaret
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 7/8/2023

Effective and scalable project management software

It's convenient to be able to chain actions together and prevent one from being finished until another is. If you want to keep tabs on your team's stats but don't want to spend hours poring through Excel, this dashboard is for you. I hope there will be a wide variety of widgets in the near future.

Pros

Having the flexibility to use Clickup for purposes beyond project management. Using it to oversee several different divisions. For instance, IT management includes overseeing all IT-related roadmaps, assets, procedures, and Software updates. We have automated our systems to the point where we no longer have to bother about routine tasks like ensuring that our contracts are up for renewal.

Cons

Formulas lose some of their usefulness in some contexts, and that bothers me. Having access to a real-time log of automations would also be helpful for testing purposes. The ability to arrange automations rather than just appending them to a list is also desirable.

Serena
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

3
Reviewed on 14/8/2023

Was okay

The overall experience using ClickUp was average based 6 months of use

Pros

Clickup was okay to use - it got the job intended done (project management) - good color coding and getting better

Cons

ClickUp took a while to figure out and was not as user friendly as I hopped. I would be interested in other platforms

Response from ClickUp

Hey, Serena! 👋

Thanks for giving ClickUp a try and taking the time to share this feedback. We understand that our wide range of features can present a learning curve, and that's exactly why we created ClickUp University, our free online learning platform! We would love for you to give it a try as you continue to explore the app and onboard new members. 🎓 university.clickup.com

Our Support team is also available 24/7/365 and always happy to help! Feel free to reach out any time at [email protected]. We're committed to setting you and your team up for success! 💪

Replied 18/8/2023

Top ClickUp Alternatives

Nikki
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/6/2023

ClickUp Meets All My Needs - And I Probably Haven't Scratch the Surface!

It met all my basic needs for tracking tasks, including an integrated time-tracking function. There is much more I could do with ClickUp, but for now, it helps me keep track of tasks for several clients and collaborate with a remote assistant. If my business grows, I know ClickUp has the additional functionality for anything I will need.

Pros

Clickup has made task management and collaboration with remote workers very easy.

Cons

There is a bit of a learning curve, just because it is so vast and the possibilities for setup are endless. I found several YouTube video to be helpful in getting me started.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

ClickUp had more functionality.

Switched From

Ora

Reasons for Switching to ClickUp

At the time, the price point for ClickUp made more sense for my business.
Christian
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/8/2023

Clickup Helps me manage my weekly tasks

Our organization could not have automated task management or cross-functional project management without Clickup's assistance. Organization-wide capacity planning has also benefited from this.

Pros

ClickUp has been an invaluable tool in assisting me to manage my time effectively and remain on top of my many responsibilities at work, in school, and in my personal life. You can add tasks without switching windows thanks to a handy Google Chrome widget.

Cons

The controls on the dashboard are finicky and will require some practice. All the teams have problems with this particular area of integration and application. I wish I could sync the calendar with my calendar on Google more easily. It seems that just the distinction between tasks and subtasks is communicated.

Emily
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/7/2023

I use ClickUp as my primary project management tool

I stay on top of things and run my business with the help of ClickUp. Every day, I juggle multiple projects that are similar but require different approaches, time frames, and follow-ups. If it weren't for ClickUp's ability to store my important information and reminders, I'd never get anything done.

Pros

In order to keep track of all of our projects, we use ClickUp. It helps me stay organized, and I've used it for group projects like alumni outreach and grant writing. The planning of internship and exchange programs are included in this category.

Cons

When I make changes to a project (such as moving deadlines or adding new tasks), the system doesn't always reflect those changes instantly. The current system is sufficient for some of my team members, therefore they were hesitant to fully adopt ClickUp.

Eusebio
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 18/8/2023

A good option, looking forward to see where it evolves.

A relationship of love and hate. It helps us organise the work of a large group of translators all over the world, but for my own business tasks I find it overly complex and its interface does not help. It is cumbersome for certain tasks.

Pros

I use it daily in a group of translators and it is an indispensable tool. Powerful. Very good alerts to stay on top of the tasks assigned to you.

Cons

An environment that is lagging far behind in terms of user interface. I know they are in beta on the new one, looking forward to seeing it. It gets complex for simple things.

Abdelati
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/8/2023

Excellence is always for the better for this wonderful product..!

My love for working with this product made my work through my experience for a long time excel and improve for the best results, really an easy-to-use and integrated program.

Pros

The goal of working with this product consists in excelling in advanced projects and improving work in management and management, really wonderful.

Cons

Product excellence is nothing negative. It’s the best.

Tony
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/8/2023

Clickup review

Been using it for about 4 years now. Think that says enough.

Pros

It has an API. For each user you pay for you can have additional guests so customers can log in and manage tasks. The system is generally intuitive

Cons

It's both an up and a down. There are regular updates which is good but then parts of the system that you get used to get updated and change

Deniz
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/8/2023

Colorful Task Management

The tool I use every day, the feeling I got when a task is completed is unmatched.

Pros

I liked the fancy and shiny outfit of the app because it gets rid of the boring part of the task management.

Cons

I do not like the integration policies and that might create some bottlenecks for us while running the operations.

Laura
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/3/2023

ClickUp is the best way to productivity

ClickUp's extensive features make it ideal for businesses who need to automate procedures and workflows and may serve a wide variety of customers. This works wonderfully for us as a business. For businesses with fewer customers and fewer personnel who need transparency and procedures, it may be overkill.

Pros

ClickUp is used to efficiently monitor tasks and time spent. ClickUp has been a fantastic assistance in supplying documentation and tracking right time on each work, as well as keeping the data logged securely so that we can examine it at any time.

Cons

It would be wonderful if the recurring tasks were less buggy. Automation software that makes use of pre-existing applications. Having a Reminder System That Works Outside of the House.

Sunjida
  • Industry: Media Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2022

ClickUp is one of the best and easy project management tools ever I use.

We feel very convenient to use these great tools. In terms of project management, ClickUp can be the best solution for any small, mid-level, or large company. ClickUp is superb in contrast to other project management tools. Even the free version can be okay for any small company. We love these tools. I will definitely recommend it to others to try it.

Pros

We love ClickUp very much. It's really outstanding to manage a project and collaborate with your team. It's lots of features and the functionality is so easy to use, any non-techy person can use it without having a vast knowledge of project management tools. They are very keen to understand customer demand and they are updating regular basis to satisfy users.

Cons

It can be overwhelming for a non-techy person to see lots of features for the first time. I didn't find any major issues with ClickUp.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

We feel more convenient to use it. It offers lot's of features and functionality.

Switched From

Trello

Reasons for Switching to ClickUp

It's a cost effective tools.

Response from ClickUp

Hey, Sunjida!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Replied 7/11/2022
Andrea
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/4/2020

A Wonderful Addition to a Web Designer's Toolbox

ClickUp is a welcome tool to my web design business's toolbox. It offers basic and advanced task and project management (you can make it as intricate as you see fit). With the recent launch of Dashboards and Forms, it's completely changed the way we run our client interaction - and simplified it. Less is more when it comes to managing client-facing interaction and information. ClickUp has allowed SDCo. to present useful information and communication in a singular space knocking customer confusion down a few notches. In my box, that takes the cake.

ClickUp is not a Database format platform. For Database style information management we implement the embedding features of ClickUp and basically continue to use ClickUp as our business management hub bringing our databases and client-facing customer management into one easy to navigate (and monitor) space.

Pros

What is there honestly not to love about the ClickUp platform? It's got the best of everything - and we've tried a ton of project, task, and productivity platforms. Finding ClickUp was a total game-changer. The flexibility of the platform, the native integrations, as well as third-party integrations are superb and more is being added each day. You'll be hard-pressed to find a platform that gives you this much bang for your buck.

Cons

The team at ClickUp is working around the clock to push out updates to beta runs of their features. It's pretty hard to find a Con when there's so much they're taking on board and they are honestly handling it like pros. They are mindful to not push features without thinking them through.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

ClickUp is really working towards being accessible to all business sizes and permitting white label - which is just as important to small businesses as it is to large businesses. The support is top-notch, and the developers are always taking our suggestions and feedback into consideration and implementation of the product as a whole.

Switched From

Asana

Reasons for Switching to ClickUp

ClickUp is feature-rich so you need to consider that when you first sign up. It's loaded. You need to take your time to focus on what you/your business really needs out of the platform and take it step by step. It's great for businesses of all sizes and much less restricting in functionality than platforms like Monday.com and Asana - especially when it comes to addional user permissions thoughout. Collaboration was the primary reason for switching, and in the end, there are legitimately way too many reasons to list here as to why it's still a key player in our studio's day-to-day operations. It's hard to imagine running things without it at this point.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/7/2022

Great small business management option.

Pros

As a small business owner I loved that I could use ClickUp to perform the task of several other platforms, which keeps my subscription costs down and all my stuff in one place. It can get overwhelming and unproductive having data in various different places, so ClickUp has been able to help us solve that problem.

Cons

Sometimes the system is a bit slow, but I believe they've done a lot of work on improving the servers lately to address this issue. The thing I like least isnt against the software, but rather that there is SO many options, so you really need to do some planning before you dive in, so you don't get overwhelmed and lost in the options. There is lots of YouTube videos with ideas, but really, you need to work out what will work for you and your business. Once you do that pre-work, it makes the setup and use a lot easier. No 2 businesses are exactly the same when it comes to requirements. Take the time to work out what works for you.

Response from ClickUp

Hey, there!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all, and have a great, productive day!

Replied 24/8/2022
Verified Reviewer
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 11/8/2019

Practical alternative for small teams on a limited budget

Pros

- Free hosted version available
- Can organize tasks into different lists
- Good amount of flexibility with custom statuses and lists
- Easy to import existing data from lots of other tools

Cons

- Rigid hierarchy of spaces / projects / lists is unnecessary for smaller projects and potentially limiting for larger ones
- Transitioning tasks between lists isn't as smooth as it could be

Alternatives Considered

Jira

Reasons for Choosing ClickUp

I didn't like that there wasn't a natural way to filter data down in Trello. I wanted to be able to maintain a backlog separately from tasks I was actively working on to avoid cluttering up the view. However, in Trello, the only options were to use different lists, which can't be hidden, or to use separate boards completely, which was too disjointed for my liking. ClickUp was a better fit for this workflow.J

Switched From

Trello

Reasons for Switching to ClickUp

I considered JIRA among other options because it has good functionality for managing a backlog separately from active works in progress. The hosted version is cheap and they do have a self-hosted version that doesn't have a recurring fee, but I was trying to avoid paying a monthly fee and I didn't have a spare machine available for the self-hosted version. ClickUp gave me the functionality I was looking for without having to pay a monthly fee, so it was a better choice for me.
Keith
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

1
Reviewed on 31/10/2022

not that great

not very good, it didn't integrate well with anything, was hard to use, the reporting and notifications were annoying and became not used at all

Pros

it was a project tracker that has some options

Cons

didn't follow agile or other methodologies, though very flexible, but also annoying with the administrator features

Response from ClickUp

Hey, Keith!

We truly appreciate the time that you are taking to share details about your experience!

We know it's frustrating when anything falls short of expectations.

We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand.

Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity.

We value your feedback and want you to know we're listening.

It's a long road ahead as we work to make the world more productive.

We would love another opportunity to work with you! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. 

Thank you for choosing ClickUp so we can be a part of this journey together!

Replied 1/11/2022
Amit
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2022

One of the best and most affordable project management tool

I had a great experience using ClickUp for project management. It is a very user-friendly tool that has helped me to keep track of my projects and tasks. I have found it to be very helpful in organizing my work and keeping me on track. It has also been a great help in collaborating with other team members. Overall, I have found ClickUp to be a very valuable tool for managing my work.

Pros

I love ClickUp as a project management tool for our team. I like how it's user-friendly and how it allows me to easily keep track of my projects. The best feature that we use is the custom properties. I can make notes about my tasks and then I can pull them up in the future to see how long I worked on that task and other details about that project. It's helpful for us to stay on top of our projects and we can easily create and manage them all in one place. I would definitely recommend ClickUp to any team.

Cons

For someone who isn't familiar with technology, it can be daunting to see all the features available in ClickUp. However, I didn't find any major issues with the product.

Response from ClickUp

Hey, Amit!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Replied 21/12/2022
Anastacia
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 21/9/2022

ClickUp Works!

Overall ClickUp is the one-stop shop for all things related to task, time, and project management. Our company doesn't have to go out and get a tool for time management in addition to project management. Nope, everything is all bundled into one large system and it makes it so much easier to become familiar with.

Pros

I love that this tool offers so very many solutions for my company's needs. From employee time tracking to task management to project communication, the platform is terrific! It enables everyone from upper management to entry-level to be held accountable for the overall workflow and success of our clients. ClickUp has so many features that you can get a little lost in the shuffle but it gives the peace of mind that it'll do whatever you need it to so long as you spend a little time in the system setting it up the way you need it.

Cons

It can be a little too easy to get lost if you use a lot of features and boards as our company does. This is why we designated specific individuals to be in charge of the management of that department/ area of service within the ClickUp management system.

Response from ClickUp

Hey, Anastacia!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Replied 26/9/2022
Eva
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 15/4/2019

Great app for staying on top of my workdays, tasks and projects

Clickup has become the easiest way for me to organize my tasks per week because I can easily customize the lists-features to my needs. The best thing is that I can move all items around between lists per drag and drop (I created two lists, each with the five working days of the week: "Week A" and "Week B", because this is the best way for me). I can also plan out whole projects aside from my weekly schedule or combine the two. All lists appear in a neat sidebar. This way I can focus completely on the tasks for each day without having to look a the whole week. To distingish between jobs, I just tag them with different names and colors. And if a task is completed, I can check it "done" and it's gone. I really get stuff done now without getting stressed out anymore by constantly seeing my whole workload in front of me. Thank you, Clickup team!

Pros

I really like organizing my jobs and tasks with Clickup (free version) because it's a both simple and highly customizable app. As a freelance journalist I often have to switch a lot between many jobs and clients. If I don't stay organized, I can easily miss tasks – with Clickup I can really stay on top of it and quickly change my plan day to day if something unexpected comes up. I mostly work alone, which is why a lot of other project management apps (which are mostly designed for teams) aren't right for me. Clickup allows me to do both. The software works nicely both on my desktop and my smartphone. I can create tasks and organize them in individual lists, tag them and create subtasks. I can also add due dates or estimated times to each task if I need to, so I can plan both my to dos for the week and my (realistic) workload for the day.

Cons

I wouldn't change anything major, but like any great app Clickup's still missing some features :-) First and foremost I'd love a german version of Clickup. A real inbox to organize email and create tasks from it directly in Clickup would also come in handy (via IMAP and for any email provider, since I don't have either Outlook nor Google Mail). I would also like to rename the default (required) statuses and disable the "undo" popup in the left bottom corner, because it's really annoying when I remove a lot of tasks at once (they overlap my lists so that I can't use them until the popups disappear after a while). And last but not least: Some tasks are "in progress" for a long time but still far from "done". For example I sometimes work on just one text for many hours and I can't add any subtasks to that task. So I'd love to have a progess bar or circle to manually add the percentage I've already accomplished in each task (like in 10 % steps or so). This would greatly increase my motivation :-)

Raksha
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 5/2/2023

A Game Changer for Productivity and Efficiency

ClickUp is a popular project management and productivity tool that provides features such as task management, team collaboration, time tracking, and more. Many users report positive experiences with the platform, praising its versatility and user-friendly interface. However, as with any software, the experience can vary depending on an individual's specific needs and preferences.

Pros

Task Management: ClickUp provides users with powerful task management tools, including prioritization, assignment, and scheduling.User-friendly interface: ClickUp has a clean and intuitive interface that is easy to use and navigate.Collaboration: ClickUp allows teams to collaborate in real-time, making it easier to stay on top of projects and meet deadlines.Customization options: Users can customize their workspaces, including task lists, calendars, and dashboards to fit their specific needs.Integrations: ClickUp integrates with over 100 apps, including Google Drive, Slack, and Trello.Time tracking: ClickUp's built-in time tracking feature helps teams accurately track the time they spend on tasks.Reporting: ClickUp provides a range of reporting options to help teams track their progress, measure performance, and identify areas for improvement.

Cons

Learning curve: While ClickUp's user-friendly interface is a strength, some users may find that it takes time to get used to the features and functions of the platform.Limited mobile app functionality: While the ClickUp mobile app is functional, it may not have all the features available on the desktop version.Price: Some users may find the cost of ClickUp to be higher compared to other project management tools, especially for larger teams.Lack of customization options for certain features: Some users may find that they can't customize certain features to their specific needs, such as time tracking and reporting.Occasional glitches or bugs: As with any software, ClickUp may experience glitches or bugs from time to time, which can be frustrating for users.

Response from ClickUp

Hey Raksha! Thanks so much for the review. We really appreciate the feedback! ����

We also love hearing ideas for improvements from our users and we'd love for you to share any suggestions you have that could help with learning curves on our feedback boards! Our Product team reviews every post and that's truly the best way for your ideas to be considered!����

Replied 14/2/2023
Adrian
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 23/11/2022

You will manage your planning efficently!

Is a very good option. I came to Clickup as a free alternative from another applicative, but its now my first option :) I can run automations, delegate work, assing statuses and get notified! I dont use the chat and updates section, my team preffers Whatsapp instead!

Pros

A HUGE free version of it! You can manage a small company and process on the free version.

Cons

It dosent have a GOOD communication system with your team. Updates and chat + notifications in not a good option. Sometimes i receive some objections from my team using ClickUp: notifications, refreshing problems, some bugs... They offer a discount for NGOs... I think they have to give some free update plan seats.

Alternatives Considered

Todoist, Trello and monday.com

Reasons for Choosing ClickUp

Pricing

Switched From

monday.com

Reasons for Switching to ClickUp

For the free version and its features!

Response from ClickUp

Hey, Adrian!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Replied 25/11/2022
Chris
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/2/2019

Best Project Management Tool I've Ever Used

I use ClickUp exclusively as a solo user for my personal projects at the moment, although I'm trying to sell the idea to my employer to move a small team toward this to replace our current project planning and bug tracking solutions.
I was so impressed that I upgraded to the Unlimited paid plan and intend to be a lifelong customer.
I absolutely love ClickUp and highly recommend it to everyone.

Pros

-Packed with features and options; advanced features are called "ClickApps" and can be turned on/off by an admin, depending on the team's needs.
-Beautiful UI, with relatively intuitive layout
-Lots of view options: by Time (i.e. a calendar), List, Kanban board, Box (cool idea I haven't seen before), Gantt chart (paid feature), and Reports.
-I love how they allow you to minimize a task to pin it to the bottom of your window for easy access. I regularly pin my top 3-4 tasks I need to urgently work on, which could otherwise get forgotten (although their reminders and notifications system is quite robust, those help too).
-The notepad feature is such a great idea. Perfect for having a convenient way to jot down rough notes, which you can later convert to a task if desired.
-Fast development team: features and improvements are rapidly added.
-Unlike a lot of their competition, they listen to users and are transparent with their roadmap: ClickUp uses a feature feedback tool called Canny to let users suggest and vote on features/improvements/bugs (see clickup.canny.io/). They also publish their roadmap, with regular updates, so you know what is coming (see docs.clickup.com/features/roadmap). I regularly check both of these pages and absolutely love this.
-ClickUp's Support team is amazing. Large amounts of written and video content get posted regularly to teach you how to use various features. And if you get stuck, their Support team responds very quickly.

Cons

There is certainly a learning curve to figuring out how best to fit their many levels of hierarchy that groups of tasks can follow: ClickUp offers spaces, projects, project lists, tasks, sub-tasks, checklists, and "checked lists" (an alternative to bullet points within a description box), as well as tags and the newly-introduced goals.
With all these options, it can certainly be confusing on how to structure your to-dos.
My advice is to 1) watch as many of their support videos as you need to understand what they offer and 2) use only what you know you immediately need, then ignore other features until you see a need in your projects.

Bhavik Singh
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/6/2022

Want to organize tasks? Look up for ClickUp!

ClickUp is a great task management tool that helps me keep my team organized and on track. I love that I can create custom tasks and subtasks and that I can collaborate with my team on each task. ClickUp has also been a great way to keep my team organized, as I can create spaces for each team member and assign tasks accordingly. Overall, I highly recommend ClickUp to anyone looking for a great task management tool.

Pros

I have been using ClickUp for some time and absolutely love it. Personally, it has helped me to be more organized and productive. I know these two words get overused like some random metaphors, but it's no less than the truth.

I love that I can customize the tasks, and subtasks and collaborate with my team. The spaces feature is also very helpful. It helped us define spaces for different functions (marketing, content, devs, etc.). The tasks are also very customizable, which is great if you need to add subtasks or collaborate with others.

In addition, the UI is pretty user-friendly, and the support is great. Overall, I would recommend ClickUp to anyone looking for a great task management tool.
So, if you're looking for a great task management tool, ClickUp is definitely worth checking out.

Cons

I don't have many complaints, but if there were one thing that really annoys me about ClickUp is that it sometimes tends to lag big time when there is a lot of data on the content board or the document/editor. It becomes quite annoying when you're short of time. Apart from that, there's one more thing that makes the content board kind of cluttered. When I look at the finished tasks, I could see some of them from 3-4 months back. Now, over time, these grow and look cluttered. I wish there was a way where the finished tasks get archived or something after a month and a half to keep the dashboard clear. You see, a cluttered desk leads to a cluttered mind... not something desirable.

Verified Reviewer
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/7/2022

Amazing Software

I love it.

Pros

I love ClickUp! It's a great project management tool because it's so versatile. I can use it for managing my work projects, my personal projects, and even my to-do list. It's really easy to use, and the interface is really clean and organized. The best part is that it's totally free!

Cons

Not that I don't like, but ClickUp can be a little slow to load at times. Second, I would really like to see more customization options, such as font type and color, available. Finally, I would love to see a better way to filter tasks and projects. Right now it's a little clunky and not very user-friendly.

Response from ClickUp

Hey, there!

We really appreciate you taking the time to leave such a thoughtful review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all!

Have an amazing and productive day!

Replied 29/8/2022
merve
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 5/12/2022

Excellent tool for tracking and collaboration

Logistically, it is excellent; we can organize the activities to be completed in a way that is well-balanced. Without a doubt, this enables me to distribute the work in a very favorable way and is crucial for the creation of the targets. The application unquestionably sets up solid standards for how to handle group assignments. The program is simple to use and essential for completing a variety of activities.

Pros

I use ClickUp to manage a university CRM team, and it's a great tool. I've set up a workspace with sections for marketing, customer service, finances, etc. My team project planning, personal task management, notes, calendar, and email are all combined in one practical, shareable application via Clickup. I initially believed that their "save a day a week" campaign was a hoax, but the administrative duplication that has been removed easily generates that savings and more.

Cons

There is a need to address the learning curve. My company's senior project managers struggled to understand workspaces, spaces, and folders. Meeting invitation requests through the calendar would facilitate meetings; nonetheless, this functionality is not essential but would improve its efficiency.

Response from ClickUp

Hey there! Thank you for the feedback! ����

We're sad to hear that you and your team members struggled with learning to use the platform, but we'd love to hear any ideas you have for improvements in this area. Feel free to share your suggestions on our feedback boards! Our Product team reviews every post and that's truly the best way for your ideas to be considered!����

In the meantime, please contact us at [email protected] whenever you or your team struggle with anything in the platform or anytime you have any questions. Our Support team is available anytime and we're always happy to help!✨

Replied 9/12/2022
3,809 reviews