Ubeya Reviews

Pros

The ease of use of the Software makes scheduling Staff a Breeze! Receiving scheduling notifications on ones phone is awesome, as well as communicating with Staff via the App has really streamlined our scheduling confirmation process. The ability to turn rules on and off and customize parameters for punching in and out is also helping us manage our Labor more efficently

Cons

Honestly, there are no Cons that I can think off

Pros

Ease of scheduling and communication with our contractors. Organizing payroll by event.

Cons

the small fields for notes on each shift. The inability to create fields on shifts that are functional prior to the close of the event. The lack of integration access from Zapier - would like to be able to see the fields within events and shifts so we can automate budgets and pay better for our management roles.

Pros

The good thing about ubeya is that it is very customizable, easy to use and has a nice looking interface, shifts or jobs can be published quickly, and people receive notifications almost instantly.

Cons

What I like least about the application is that it does not notify people when they have an appointment on the same day and time with different companies, which has led me to have sudden cancellations. In turn, the chats within the application could be improved more and the interface of the mobile application could be better. It is fine as it is, but it could be improved. The way in which the employees are presented when the client wants to see them could be seen a little better.

Alternatives Considered

Reasons for Switching to Ubeya

Pros

How receptive they are to our feature suggestions and how quickly they are implementing updates.

Cons

UI for staff is a bit confusing (i.e. clocking out for break vs out of the shift). The messaging feature is still not refined so we have to use another program for the time being. Hoping that will change soon.

Pros

It is really easy to set up and work with. Employees find it very easy to navigate the app

Cons

Sometimes new employees have an issue connecting to the company and have to contact support - the time difference can be a challenge

Pros

I've found Ubeya incredibly effective for streamlining workforce management. Its user-friendly platform simplifies the process of booking, scheduling, and managing payroll, significantly enhancing operational efficiency. The employee app is a standout feature, offering a seamless communication channel and easy access to shift information, which has greatly improved our team's engagement and responsiveness. Ubeya has been instrumental in optimizing our staffing procedures, making it easier to manage our workforce with fewer hassles.

Cons

For the cons of using Ubeya, the most notable limitation I've encountered is its slightly restricted capability for third-party integrations. While Ubeya excels in many aspects of workforce management, the platform could benefit from more extensive integration options to enhance its versatility and streamline workflows further.

Pros

The ease of scheduling has improved immensely for me since implementing Ubeya last year, I used to use a Excel grid and my cell phone to schedule and reconfirm staff, texting each individual their schedule and details of their shift daily, sometimes up to 50 staff per day.

Cons

There are still some features that I do not like, one being when someone declines a shift it sends me an email saying that they accepted the job, and online it still says they are available but by the red I know that they have declined. Also I don't like that there is not a confirm button back to me so that I know that staff know that they have been cancelled, if I have to cancel them. I would like it to be easier to reschedule someone to different shift on a different program without cancelling them first and then rebooking them.

Pros

The functionality is amazing + the team are always open to feedback. If changes need to me made they are done relatively quickly.

The scheduling screen is great and easy to use too

Cons

When updating shifts it doesn't always update meaning we have to edit the shifts multiples times to make sure they are correct.

Also, it won't let you add someone to a shift when they aren't tagged with a specific role - this means you have to edit the employee and then add them to a shift which takes too long

Pros

I appreciate the user-friendly scheduling system; it significantly streamlines the process of adding, deleting, and editing bookings. It has proven to be a valuable and efficient tool, making my tasks more manageable.

Cons

I find the feed feature quite beneficial for both candidates and us. It facilitates effective communication, making the overall process smoother and more transparent.

Pros

All of it.

Cons

Cost, but it is worth it in the long run I think.

Pros

The eagerness to adapt to our specific and customized business needs.

Cons

Sometimes they will roll out a change without consultation and it will interrupt our processes.

Pros

Being able to see staff’s availability
Sending staff job offers quickly
The app and push noficaitions
How the staff can adjust their own profile
The options for filters when selecting staff for events
How it will inform you if a staff member is double booked
Love the talk feature to send mass messages to staff

Cons

Can’t create multi-day events without creating a new shift per day. (My bookings are for full weekend availability so I don’t even need the shift feature -biggest complaint with the software for me )
Wish staff could reply and ask questions directly to you about questions for a job booking (besides having to open the chat or send a separate email)
Wish staff could reply with comments on the chat feed
Wish you could color coordinate the jobs based on client/employer
In event view - wish you could filter down based on employer.
In event creation - wish you could attach documents/pdf’s to each specific event.
Wish you could adjust the fields in the event description to pre-dermined fields that work for you (currently I have to write majority of my details to the workers in notes field)
Wish you as the admin received notification when people applied or confirmed jobs
Wish there was a way to view ALL STAFF availability without having to create an event to view.
Wish there was a way to pre-determine certain information into event fields based on client so you don’t need to manually include and type in every time you make a new event.

Pros

Ease of use is the main plus. Great features and simple design

Cons

LAGS. Captain role assignment do never work properly. We receive a lot of negative feedback from the staff blaming us that they cannot do their job properly (leave reviews for the colleagues, upload photos etc) and it creates a bad image of the company in terms of not being able to sort out this problem. I'd say the problem is only 1 and it's always the same. It never can be resolved properly. By some reason the captains cannot do everything they need to do within 24 post event and the access to manage the shift reopens for then only after this time.

Pros

Our brand ambassadors love the ease of use of this app. The developers really took care in designing an app that our end users can easily navigate. As the event coordinator, I rely heavily on the GPS locations at employee clock-in and clock-out. Our events typically are staffed by 1 person, therefore having the GPS locator is an absolute must-have for us, not only for our piece of mind but our client as well.

Cons

I cannot say this is a con, but the only drawback of a new software app would be: The developers are always improving the app, to make this even more user-friendly. The changes are not dramatic, but I do have staff that is not very savvy with electronic devices, they do sometimes have difficulty with change. I will say the changes are always an improvement and welcomed by management, in fact - we have requested changes of certain features to accommodate our business model, and the developers were friendly and made even better improvements than I had envisioned.

Pros

I use Ubeya as part of my daily recruitment toolkit. I find it helps me track and eliminate repeat hires.

Cons

Nothing I can think of really, it is a great piece of software.

Pros

We use Ubeya in our day-to-day operations for workforce management, payroll administration, client engagement and much more.

Meticulously designed software We love Ubeya and its user-friendly functions.

Cons

Lack of payroll services - We currently have to use an additional piece of software to execute payroll.

If this could be incorporated into Ubeya we would utilise the service.

Pros

Ubeya is pretty perfect for use from a staffing company. I used to work for a dozen staffing companies and now I just work for one. I think staff profiles on Ubeya look sleek and professional​ compared to some other sites I've seen. You can also have as little or as much information on these profiles as you want and very customizable on both ends.

Cons

Any problems I run into can be fixed because of the customizability my employer has over the software. From my perspective​, Ubeya is rock solid. That said -- A lot of our staff get confused when they are starting out because the online Ubeya profile and the Ubeya app are completely separate​ things. In a perfect world, our staff could edit their profiles and upload photos from the app, too. Also, the Chat feature on the Ubeya App has never worked for my iphone 6. When I click on "chat" it simply says {"status": "Failed", "msg": "Invalid arguments"}

Pros

Ubeya completely streamlined our staffing process. Checking staff availability and assigning them to work shifts is so easy. I love seeing my calendar go green with all my fully staffed events on Ubeya. The ability to send message out to scheduled staff ensures we don’t miss sharing any important details.

Cons

I look forward to a more sophisticated shift time availability checker so I can assign staff multiple events a day without any double booking

Pros

Easy onboarding
Consolidates information

Cons

I haven't been able to successfully use the employer app, so I am constrained to the desktop version.

Pros

Having a clear overview of current projects and upcoming projects. Having all employees saved with their qualifications and details. Seeing who has clocked in and out every day, knowing who to chase.

Cons

We had a couple of technical faults, where it wouldn't let us add people onto shifts, but this got resolved by the support team. An issue is also that the client cannot access the certificates or qualifications of the operatives we book on.

Pros

Ease of use- simple for both the company and the user. We have the ability to enter ALL necessary information regarding an event, and no longer have to continuously chase after people who want to work with us. Very practical when we are looking for extra help.

Cons

The color scheme can get a bit confusing, lots of different colors for different reasons (not enough staff requested, etc.). Also, the date layout starts on Monday rather than Sunday, so it gets confusing when using other programs with a calendar. I've tended to put an event on the wrong day by accident.

Pros

Ease of use as well as able to track what our bookings.

Cons

Would like option to remove release requests from candidates

Pros

Casting/ Booking employees for events is fast and easy. Wonderful database and VERY user friendly. I love the calendaring features, as well as payroll to close out each job. Staff profiles provide great portfolios for booking as well.

Cons

All of the features are not fully functioning and we cannot fully rely on reports.

Pros

I absolutely love the scheduling system and the time tracking, it has made my life easier and saved me a lot of time! I like the fact that I also have my admin app. As an event manager you can't always open your computer, so an app is a great solution.I got great feedback from my employees about their app. They say it's very easy to use and answers exactly everything they need.

Cons

The only issue I had was with multi-day events, but after I requested it they replied that they are working on it and it should be out soon. Great customer success!

Pros

Love it! My team uses it everyday and we have a great system going.

Cons

Just wish there was a way to add auto-hours for flat rate employees without having to manually clock them in and out everytime.