Limble CMMS Reviews

Pros

Limble's Work Request Portal is easy for all our employees to use. I sent out the link to the entire company, everyone bookmarked it, and now people can easily submit work requests. It did not require lengthy instructions or any assistance from our IT dept.
We've also been very impressed with Limble's customer service. They are easy to reach, and always making improvements.

Cons

There was an item on the work request portal that was unclear, but I mentioned it to Limble's customer support and it was fixed immediately

Pros

Easy to use and set up, doesn't seem glitchy like others I've used in the past. Ease of use is a big deal for the techs on the floor.

Cons

The way you have to scroll on pages, some of the icons are so close together that when you think you clicked on one the other opens. Minor frustration but when you click 2 or 3 times with the result you don't want it can be frustrating.

Pros

I like the user friendly face it provides. I am new here at Romark and was able to jump right on and start assigning work orders.

Cons

Honestly, there wasn't anything didn't like about Limble.

Pros

The ability to track my Techs work load and time spent on tasks.Ability to set a schedule for PMs to reoccur at set timesAbility for people to easily put in work requests

Cons

Needs a better follow-up work order process

Alternatives Considered

Asset Essentials, MaintainX, eMaint CMMS and FMX

Reasons for Switching to Limble CMMS

Seemed like it had everything I was looking for.The promise that everything was included in price. No hidden fees or upcharges for the features of the program that we needed.

Pros

Pros: Very easy to use and to set up, very fluid.

Cons

Cons: Not a lot of them, sometimes the phone app can be really hard to reach

Alternatives Considered

ManagerPlus

Reasons for Switching to Limble CMMS

Easiest to use

Pros

As an Estates Department in a very busy Hospital, we needed an online solution for our Maintenance Helpdesk and Planned Maintenance programme. Having researched extensively, we took on the trial if Limble.It ticked every box for us and we are proud to be the first NHS service to use the software

Cons

Very little not to like, Limble does everything we need it to do.

Pros

Limble is very streamlined and far more user friendly than the system we were using previously.

Cons

So far, I have not encountered any issues with Limble.

Pros

The main features we use are assets and inventory.It was a lot of work because our inventory was not as organized as it could have been, but it's well worth the work.

Cons

If I have to pick something, I'd have to say price.

Pros

The ability to set up preventative maintenance work orders, have them generate at a chosen date and time and get notifications of them is the best!

Cons

I will say we don't use the mobile aspect but that's not a dislike. It just wasn't for us.

Pros

Limble makes it incredibly simple to use and put into practice. You may quickly generate reports and estimate the cost of maintenance for the upcoming time frame. Really good program, in sum. Since I've only recently started using Limble, I can't yet provide a summary of my experience because I'm still figuring out how to use new features.

Cons

Nothing and everything are flawless. Maybe if I use software more frequently, I'll discover a way to make a function better.

Pros

The biggest selling point of this software was that I could start using it right away. At best, other services would offer pretty limited "sandbox" to demonstrate the functionality. Limble provided a fully functional trial that allowed me to see how it would work in my environment almost immediately.

Simple to setup and get going . Not overwhelming for new users, nor is it aggravatingly limited for expert users.

Customer support is excellent. They take the time to understand concerns and provide a human response. No copy-pasted answers that are only slightly relevant or don't answer your question at all.

Requested features usually get added quickly.

Reports and Custom dashboards to realize MTTF and MTTR data, identify trends and areas of improvement, track inventory and expenses, etc...

Cons

No major cons. When I identify the occasional issue it is usually resolved within 24 hours.
No onsite hosted install option could be a con for some.

Alternatives Considered

Hippo CMMS, eMaint CMMS, Fiix and UpKeep

Reasons for Switching to Limble CMMS

Hands down the trial that allowed me to immediately start using the software in my environment. Within an hour I had some assets imported, PM tasks scheduled and the Work Request portal deployed for use. ALL the other options had me either sit through a web-meeting that demonstrated functionality, use a generic limited use online demo, or wanted payment before I could even try the software. Cost - LimbleCMMS is not only one of the lower cost options, it is also the best value. NO add-on expenses

Pros

What made Limble stand out was the fact that it had all the features we required packed into an intuitive easy to navigate tool, yet avoided unnecessary complexity. The software has the ability to synch with our HR software (azure & UltiPro). It also avoids the complexity of firewalls by using a URL for creating and managing work requests which greatly facilitates implementation. Having been involved in numerous CMMS software roll-outs, I appreciated that Limble provides all the functionality we needed including custom PM schedules, numerous customer feedback loops, 3rd-party contractor access to completing work requests, standard and custom reporting, the ability to include a survey link for each completed work order, and the availability of the mobile application.

Cons

We have discovered nothing major needing improvement. There are opportunities for future tweaks, but these are minor. The Feature Request Board wonderfully captures this.

Alternatives Considered

AkitaBox, FMX, TheWorxHub, Maintenance Connection and FMS:Workplace

Reasons for Choosing Limble CMMS

The prior product was antiquated. It did contain a space planning module that we replaced with SpaceIQ.

Reasons for Switching to Limble CMMS

There are many companies bringing solutions to the CMMS market these days and most of them have admirable offerings. However, Limble provided all the functionality without the complexity. It has been an extremely easy product to launch. The Limble Team does an amazing of ensuring a successful launch by the use of a "Customer Experience Manager" as well as an "Implementation Manager". They plan meticulously and stay in constant communication throughout the process. They seem to always be available which in and of itself is amazingly convenient and rare.

Pros

The ease of use, how user friendly it is.
Has the feel of an app even on a desktop,
easy to navigate.

Cons

Minor issues that have been submitted for ad ons

Alternatives Considered

Asset Essentials and eMaint CMMS

Reasons for Choosing Limble CMMS

Job transfer and opportunity to try out new programs

Switched From

eMaint CMMS

Reasons for Switching to Limble CMMS

The ease of use, extremely user friendly and easy to pick up and go. Can easily train new users on the systems and doesn't take long for them to get the hang of it.

Pros

The ability to apply a QR code to procedures to initiate them as well as QR codes for asset identification that allows streamlined maintenance procedures. The ability to customize the product to fit our needs specifically and easily has been a huge breathe of fresh air compared to other asset management systems.

Cons

Too early to tell, but the web based QR printing is a little clunky, but manageable.

Pros

Limble is easy to learn and implement. In a fast moving environment as Facilities Management it is needed.

Cons

I am not fond of Data Entry, so entering all the assets of the facilities from scratch is not my favorite. Not necessarily a Limble issue more of a personal one.

Alternatives Considered

Eworks Manager, FMX and UpKeep

Reasons for Switching to Limble CMMS

Price and Initial Customer Contact with [SENSITIVE CONTENT] and the Training with [SENSITIVE CONTENT] was spot on and engaging. The guys did not try to sell me a product they introduced me to a tool for my management toolbox.

Pros

Ease of use, colorful, fairly inexpensive, great mobile app

Cons

Like everything cloud based, it lags sometimes.

Alternatives Considered

MaintainX, Redlist and UpKeep

Reasons for Choosing Limble CMMS

Because this has a functional mobile app that will save us time in multiple areas.

Switched From

Fiix

Reasons for Switching to Limble CMMS

Up front pricing, modern design, light hearted without sacrificing professionalism.

Pros

When we first started using Limble, I found it very user friendly and intuitive. As with any new software, there is a learning curve, but with Limble it was very short. Additionally, the support team was phenomenal. They worked with me on questions I had until they were resolved and their response time was very short.

Cons

The software platform completely met my needs. For the small company I work for, we finally have all information about our assets in one place. I have used other CMMS platforms with very large, multi location companies in the past so I'm familiar with very advanced features. These features are available with Limble but it does require an enterprise license. But, for my needs with the size company we have, the three license subscriptions are working just fine.

Pros

As a manufacturer, wWe have many employees that do infrequent or minor maintenance tasks so license models that are strictly per user don't work well. Limble offers per-user licensing but also has a per-asset model that worked well for us. The web interface works well and it is easy to make, access, complete, and comment on work orders and PM tasks. The assets and tasks are also quite easy to customize without any IT knowledge and the whole system was easy to set up with flat file/spreadsheet imports.

Cons

I don't love the dashboard-based reporting engine. I sometimes just want the ability to write my own SQL-type query or more easily get data into a PDF-type report. Reports are easy to customize and you can get most or all data out to a spreadsheet if you want to bad enough, but it should be easier to get full reporting from within the system. The counter to that is a more powerful reporting system would be more complex and the one they have is dirt simple to use and configure, so that is probably what they were going for.
File attachment capability is functional, but limited. I wish it had a faster way to drag in manuals from file shares, a way to give descriptive names to file names, and to link to or import photos from Google Photos.
Re-assigning things is cumbersome. There are batch ways to do it, but they are slow. For example, if I lose an employee and need to reassign their tasks, I have to do it separately for open items as well as scheduled items. I can't just click an open task, give it to someone else, and just check a box to make it go to that person in the future too.
There are plenty of other minor issues like those, but no deal breakers. The team is responsive and I like where they are going with it.

Pros

As a company with over 500 employees, keeping our facility safe and in top production shape is of the utmost priority. The backbone to making that happen is the maintenance department and their ability to keep us running. After years of continuous growth, our need to organize our maintenance department became greater than ever. Organization breeds efficiencies, and that’s exactly what Limble did for us. Limble put hours back in our day. With Limble we were able to direct all internal work requests, prioritize those requests, pre-load our planned maintenance tasks, track machine and technician hours and their associated cost, and overall, gave us the data and opportunity to make better decisions for our business. As good as Limble is, the service offered by Limble is even better. Our Customer Success Manager, [sensitive content hidden], has been crucial to getting us to where we need to be. She is always available when we have issues and checks in often to ensure things are running smoothly. Her knowledge of the system has allowed us to create custom reports and dashboards which we use for financial and operational decision-making. She understands Limble and our business, asks questions to gain clarity, and offers suggestions to better aid us. My only regret with Limble is that we didn’t implement it earlier!

Cons

The one thing I like the least about Limble is that it is a pay per user service, not a flat rate.

Pros

Actually my title is a bit of a misnomer, but the programmers seem to be working on that. While it does have limits, there is much to like about Limble. It has a simple design but lots of functionality. Particularly I like the ease of use and how quickly you can find things with the excellent search function. Being able to access various types of data from within a screen rather than constantly jumping back and forth is a relief. Being able to change data readily without the fear of losing history builds confidence. I'm usually afraid to play around in most new softwares for fear of damaging something irreparably, but that is not a problem in Limble. I like the flexibility to tailor parts of Limble to my needs like adding custom data fields in several places. There is a comfortable similarity in style from module to module while still retaining unique capabilities. I love the various types of instructions that can so easily be set up in PMs and the three color dating system, which you can customize, is a quick visual indicator for both the technicians and managers as to the status of each work order.

Cons

I'm not sure there is anything I don't like about it. Mostly I see some areas for improvement, like the Purchasing module that is pretty new. But with Limble welcoming, and actually acting on, customer suggestions, I have no doubt it will gradually mature to be equal to the other modules in time.

Pros

Work Orders are easy to set up and adjust to suit our company requirements. Assets are updated in real time and any work on the asset is recorded and stays with that asset from start to EOL.

Cons

It would be great to see an overall asset count per location on the global dashboard. This is the quickest way to monitor preventative maintenance progress against total number of assets with a PM completed.
Locations with a large number of assets are slow to load and sometimes the site stops responding when waiting for the assets to load or when adding an asset to one of these locations.

Pros

It moves issues quickly and easily from the worker with and issue to the Maintenance manager and Maintenance Tech. Totally streamlined our process and kept problems from getting lost in the sea of emails, texts and voicemails.

Cons

It takes a lot of time to input tasks. I wish there were options to batch tasks. If I could type in one task and set it up to go to each location and asset that I wanted it to all at once it would be great. Currently I have found that I must make the task over and over.

Alternatives Considered

Hippo CMMS

Pros

Limble CMMS implementation has been the easiest software I've ever worked with. The Limble team was incredible with consistent training sessions and being available to answer questions at any time. We had this up and running so fast that we had to push our communications team to move up the notification that the Limble CMMS work request was active. The daily use, creating PM schedules, job plans and setting up dashboards are very intuitive. It takes very little training to get started and the learning comes easy.

Cons

We have not found a negative aspect of Limble CMMS. It's doing everything we hoped for, and so much more.

Pros

We knew we needed something more capable than a calendar to help us manage our specialized maintenance needs. Of all the options we researched and trialed, Limble was just the right fit for us.

The pricing and features aligned nearly perfectly for where we are today. In nearly every circumstance we've found a good way to accomplish what we need with Limble.

While we are a small operation today we see Limble remaining as a viable option for us even as we grow.

Cons

The mobile app and web interface are lacking. The mobile app is mostly a wrapper around a mobile formatted website rather than a fully native and capable app. Meanwhile the web interface relies on periodic refreshes rather than instantaneous updates in response to data entry and UI interactions. That said, we prefer the functionality with a slightly wanting interface of Limble to other, slicker options that do not deliver on the core functionality.

Limble has a few advanced features — including some still being built out — that are still a bit clunky and lack documentation. But, the support team is incredibly responsive and fills in those gaps.

Pros

I like the most about the software is the fact that you can design each asset individually or copy the same type of assets and knocking time down. I also liked the fact that looking for assets became easier due to the fact that you can add locations and pictures along with information (if any) about the asset.

Cons

The cons aren't many. I found that when it comes to doing daily maintenance, it can only be scanned by a licensed user and would be more convenient that it could be scanned like a work order and the operator of the machine can fill in the space and a licensed user can then complete the job. I know there is another method of sharing the job, but that would mean access to their own email address or phone, which both are restricted due to safety and security.The other thing is ordering parts like chemicals. It would be great if anyone could scan it like a work order that would go directly to the individuals, instead of making a part into an asset so this could be done.