Jitsi Reviews

4.1
Overall rating
Reviews

4.1
Overall rating
Reviews
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User Reviews Overview

About Jitsi

Jitsi Meet is an open-source video conferencing solution that helps businesses of all sizes create virtual rooms to conduct meetings remotely. Presenters can mute participants, send private messages, remove specific individuals...

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Feature ratings

Value for Money
4.5
Features
4.0
Ease of Use
4.4
Customer Support
4.3

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Jayant
Jayant
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/9/2022

My Views on Jitsi: An Open-Source Video Conferencing Software

It is very useful for quick meetings as we don't need to download or launch a dedicated software, which often hangs the system. It allows us to record meetings with the in-built recorder. Therefore, we don't need to download third-party software to record meetings. Its UI is very easy to use and friendly, so none of our clients hesitate to join our monthly meetings.

Pros

Jitsi is the best open-source and free video conferencing tool. Where every tool in the market charges a lot just to provide some basic features, it comes with all of the advanced features yet at no cost. We don't need to create an account either; we just need to give a name to our meeting and it'll generate a link for us to share it with the other participants to join. The audio and video output are in high definition quality. Meetings can be embedded almost everywhere or can be integrated with any other software. The UI is neat, and there is a big community backing it if anything unpleasant occurs. This ultimate free tool comes with a bundle of advanced features: live screen presentation, live public and private chat, security option, noise suppression, audio-video sharing, live streaming, etc.

Cons

There are a few drawbacks, which I realized. There is a limit of 100 participants. It won't help if an organization needs to have more than 100 people at a conference. As it doesn't require an account to begin with a meeting, sometimes random people join a meeting if one forgets to set a meeting password. Sometimes voices begin to break for all of the participants if End-to-End Encryption is turned on.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/4/2022

High-quality conferencing tool - Jitsi

I really enjoy Jitsi meet, because it is available for free with HD quality Audio, Video, Screen Sharing and chat. For development purposes, it facilitates API to integrate Jitsi with your own product.

Pros

While conferencing with colleges, if the meeting moderator left from the meeting, it automatically assigns anyone to a moderator. It will not end the meeting if the moderator left from the meeting. Another impressive feature is that you can record entire conference or meeting sessions. Along with screen sharing, private chat while conferencing and live chat, it provides high-quality audio and video streaming.

Cons

Of all the features, only they do not support remote access control for the web version, but that is not a major problem. I understand that providing remote access control for the web is not feasible when considering security.

Alternatives Considered

Microsoft Teams and GoTo Meeting

Reasons for Switching to Jitsi

In my case, I use the Jitsi for taking sessions for trainees and knowledge sharing sessions for our team. It suits best for me because for instance meeting creation and provides desktop and web versions to allocate or available live high-quality audio and video streaming.
Zulaikha
Zulaikha
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
5
Customer Support
N/A

3
Reviewed on 23/2/2021

Conference calling

Pros

I have been using this software for my online classes. It allows you to connect with several people one at a time. It also has options to share messages with the participants.

Cons

One of the major lacking in jitsi is that it crashes alot and sometimes it does not connect you in the meeting. It does not allow screen sharing options and also do not allow you to share documents. There are better options available in market that have better features in terms of video conferencing an

Top Jitsi Alternatives

Ramesh
Ramesh
  • Industry: Legal Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/4/2022

Safe, secure and easy to use and provides full control to host.

My overall experience has been quite satisfying and good and I always found this app upto mark in the area of virtual meeting world.

Pros

Safety features and easy access are most liked features as i don't even require to login to join a meeting and I simply join by joining link and private password.

Cons

I didn't found any lacunae in this app as its safe, secure and end to end encrypted security feature app which also protects privacy of people and professions.

Francois
Francois
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 28/3/2020

The only VC that respects its users security.

Excellent, easy to use.

Pros

The only solution on the market that is :
- Freely and independently auditable for highest security standards (open source)
- Server can be installed on premises if cloud does not offer enough privacy
- Perfecly works on Linux/Mac/Win/Android/IOS
- Do no require you to register/login or send you personal data before using the service. (Does not track you)

Interesting features:
- Can focus clients on the users that speaks (voice detection on microphone).
- Since it can be installed on premises, it's possible to have very low latency.

Additionally, it's totally free and open source. Best value in 2020.

Cons

- Some problems with Firefox when presenter, but works with Chrome. FF ok if just client.
- Not possible to resize webcam incrustation when sharing screen. (Just on or off).

Arnaud
Arnaud
  • Industry: Aviation & Aerospace
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 21/3/2021

Jitsi or not jitsi

It is very convenient. You can set up a room send the link and start a meeting in a matter of minutes

Pros

It is a videoconference platform. What is great is that you do not have any software to download. You just have to create a room, send the link to the people who must attend the meeting et voila !
The communication is crypted.
You can share screen and there is a chat box.
It is easy to select the speakers and the microphone in use

Cons

Compare to other videoconference plateform or software, jitsi miss the possibility to organize independant rooms or a virtual whiteboard. You cannot also record it.
It is better to use it on Google.
Sometime you loose connection or cannot hear someone that neet to reload the browser

Zach
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 22/3/2021

Great Free Open Source Alternative for Video Conferences

We have used Jitsi a lot, and although we will be moving soon to do most of our team meetings in Microsoft Teams, it has served us very well, and we still might use it in the future if we need to work with outside collaborators and are looking for a hassle-free setup and meeting.

Pros

I like that this is an open source project and that it works reliably well. I especially like that it does not require the user to install any application or any browser add-on. We have never had any problems with new users connecting to a Jitsi meeting. I also really like that it allows for recording the meeting (with a connection to Dropbox).

Cons

There are a few minor UI issues that make it a bit bulky to use for newcomers, such as the extensive menu with many options.

Iris
Iris
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 17/11/2018

Good

I don't see what sets Jitsi apart from its competitors, but it has all the functions you want in a meeting app.

Pros

Does the job - sometimes have connection problems, but I use Jitsi integrated in third-party app so I do not know which app causes the connection problems.

It has all the basic functionality - muting, sharing meeting link, screensharing, easy to use mobile app, ...

Cons

I would like the functionality to share the full screen instead of only individual windows. I assume this will be implemented some day.

Amanda
Amanda
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 23/4/2018

Great phone solution for small companies working remotely.

Pros

The system in convenient for companies that have employees based remotely. You can easily access calls and voicemails from your laptop or smartphone.

Cons

Sometimes the connection isn't great. There's also an audio delay once in awhile, usually this is resolved by restarting the system.

Carlos
Carlos
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 6/7/2022

It was a revolution!

In general, it was good, it was one of the first options that we used in the company in the 2000s and it always met our expectations.

Pros

There is no limit of participants! Which made things very easy, since there was no need to go around filtering people or leaving them out.
It's a very simple and intuitive interface, there is no way to get lost

Cons

It got stuck in time, it has few features which makes it "boring" compared to current competition.

Jenn
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/4/2021

Wonderful Connection to Co-workers

It is fantastic and a wonderful process

Pros

It is a wonderful function that allows screen sharing, person to person interactions, dial-in services - the quality is good and it will revert to audio only if the connection drops down. The best part is feeling secure because the titles of the rooms can be randomized words and it just feels like only people that need to be involved would ever think of.

Cons

The new update did something, where sometimes I have to click the camera twice to get it to not black screen, but beyond that it's been great.

Verified Reviewer
  • Industry: Mechanical or Industrial Engineering
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 22/3/2021

Best for online classes.

Overall this is good application and user friendly, easy to use.

Pros

audio and video quality is awesome. It is suitable for online conferences,classes in the case of lockdown due to corona outbreak , which helps for classes to be continued .No registration is required , just creak a room and anyone with the link can join. best part is we can share the screen and present it to others.

Cons

There is no option to share files. Negative point is that anyone can control the meeting,anyone can mute all other participants,anyone can be admin .

Paradinas
  • Industry: Newspapers
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
1
Customer Support
N/A

4
Reviewed on 29/4/2021

Not common

We changed after a few months of testing. The rooms ended up giving failure and the number of participants was limited

Pros

The ability to create permanent meeting rooms to which users can connect automatically and without permission without the need to send an invitation and renew

Cons

It is not a very widespread application and its use is limited to regular users within an organization, compared to more common options to meet with clients.

elton
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 16/4/2021

Jitsi review

My overall experience with Jitsi is very good. Would definitely recommend to people or organizations

Pros

ease of use, I can search the history of my calls with info regarding duration and time call was made

Cons

User experience needs some updates. It crashes sometimes.
It disconnected/lost the microphone sometimes, and has to reconnect i.

Verified Reviewer
  • Industry: Think Tanks
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 15/8/2019

Videoconferences made simple, free, and private

Pros

Jitsi offers videoconferences with all the expected features (group calls, screensharing, rise hand, chat, streaming, recording, encryption...) without the need to install specific software (it works from the web browser, although there are specific apps) nor create an account, for free and preserving your privacy. What else?

Cons

I have not found a single problem or glitch with jitsi, I am, though concerned about their business model (none) what makes me wonder about its long-term future.

Verified Reviewer
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 10/3/2021

Secure Video Meetings

Used by those people who are concerned about big-tech or servers outside of the EU, Jitsi is easy to use and the UX is ok if not stellar. Still it's free and does the job needed

Pros

Easy to use as a user - my colleagues who set up the meetings where we use Jitsi say it's not so good as an administrator but I can't say. User experience is OK - not as smooth as some other platforms though

Cons

Often problems where someone in the meeting suddenly is "kicked out" of the meeting or their sound or video doesn'T work. This only happens when using the online version, not with the app...

Pat
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/8/2020

It just works

This platform has made it really easy for us to hold virtual meetings and Bible studies during the COVID crisis when we've been unable to meet in person.

Pros

This platform is used by Faithlife as the basis for their video chat function. It is easy to use and we have not experienced some of the same kinds of problems we have had with Zoom.

Cons

We did have some issues with audio quality early on that were mostly fixed by having people use headphones.

Piotr
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/10/2020

Cheap solution, hard to deploy

We're using jitsi/jibri combination for hosting online classes inside our education platform.

Pros

* Free!
* You are getting complete control over video/audio stream
* Embedding meeting in web app was easy
* Auth using JWT was a jackpot for us

Cons

* Recording meeting needs a separate piece of software (jibri) and it's quite flaky (it randomly produces broken files)
* Not clear server hardware requirements

Erick
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/4/2020

A great video conference software

Since the COVID-19 quarentine we've been using it to meetings and classes and it has worked fine.

Pros

I really liked the function of choosing the video quality, and the usability. You don't have to download it to be a part of the conference.

Cons

I honestly had no problem with it, the video quality wasn't the best but it did no damage to the meetings.

Bill
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 24/11/2020

Excellent video calling app

Have used Jitsi for remote training, plan to use for more meetings in the future.

Pros

Jitsi was easy to get into. There's no install, and very little set up. Setting up a conference is as easy as inventing a room name and sharing the link. As a presenter you have control over visibility, microphones, and screen sharing. As a participant it is seamless.

Cons

Video quality is not great, but I am not sure if that is due to Jitsi or the hardware I and the others on the call are using.

Joseph
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 4/8/2020

Simple to use, not too many features!

Jitsi provides an easy way to get in touch with people who can share a customizable web link.

Pros

Jitsi is simple and easy to use. Therefore, I like that it loads quickly and it's easy to login. Using a link is easy to get into a meeting.

Cons

There's almost always a warning that my microphone is too loud. It's possible to clear it, but it doesn't explain how to lower the microphone level, but it's only a minor distraction.

Adonay Andres
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 8/5/2020

The best open source for online conference

The experience with Jitsi is overall fantastic. Like I mentioned, it's a little difficult to set it up the first time if you are installing it in your server. But, anyway, there's a docker-compose version (with a very good documentation on their github repository) that takes care of almost everything you need in order to get the software working.

Pros

As a user, the best part about Jitsi is that it doesn't need for people you invite to a conference to register anywhere. You only need to provide them the link to click and Voila! they're in the conference! The audio and video quality is awesome! It also has a feature that makes peer to peer conference in case there are only two people in the conference. It automagically switches to conference mode the moment a third participant joins the conference.

Cons

A con about Jitsi is that, if you're setting it up in your server, there aren't very detailed guides on how to set up each one of the components that it needs to work (although they aren't part of jitsi itself, but would be desirable to have a guide for installing and setting up each component).
Also, if you download and want to modify the source, there isn't a very detailed step-by-step that tells you how to do it for each one of the components (there is the mobile app and the web application).

Alternatives Considered

Apache OpenMeetings

Reasons for Switching to Jitsi

The main reason was the interface. Although Openmeetings has better guides to install and has already lots of features, the interface for a first time user is confusing because there's a lot of floating panels on the interface. Those are great, but not for a first encounter. Second important reason is that openmeetings requires each user to create an account. There's no way natively to provide a url for the conference to somebody else and let them join the conference.
Erik
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 17/2/2022

Jitsi - a more private alternative to Zoom

I would definitely recommend it as a more private alternative to Zoom for teams.

Pros

I use Jitsi for daily call conferencing with 6-12 participants. Jitsi makes it easy for all users to share video. It shows active call quality for each participant based on their connection. Active chat feature is very useful for sharing links to projects. Active speaker's boxes are highlighted with a blue border. Anyone not sharing video is shown by their initials or first letter of their first name. Very accessible and user friendly.

Cons

Sometimes, Jitsi does have outages, slow connectivity, or turns everyone's videos black which can be annoying. Overall though, it is a great product and a private alternative to Zoom or other similar products.

Christoph
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 18/11/2021

Quick, easy, free

Jitsi is an easy to use, free and good working software for video conferences, that offers a good amount of features and is constantly developed.

Pros

I like, that Jitsi is open-source and under constant development. The interface has been renewed some time ago and it now looks good on desktop Pcs as well as on mobile devices. The video quality is also good. You can now also use polls to have realtime votes. Jitsi offers a lot of features and is also able to run big conferences now. What I like as well is, that anyone can use it for free and easily invite other participants by just sending a link.

Cons

Jitsi has some trouble working on older computers. This is why the system that is used should be pretty new. Also breakout-rooms are not integrated yet. The developers say, that it will be implemented soon.

Alternatives Considered

Zoom Workplace

Reasons for Switching to Jitsi

Because it's easy to use, free and available for everyone. Also nobody needs to install software for using it.
Clyde Eugene
Clyde Eugene
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/5/2021

The open-source video conferencing platform of choice

We have been using Jitsi to conduct meetings and virtual classes for our students. Overall, we are very satisfied with the user experience.

I am constantly delighted to see new features being added to the platform (e.g. virtual backgrounds), and the team even upgraded their user interface.

Pros

Jitsi is free and open source and that is the biggest Pro that I can think of. However, this does not mean that it has a subpar feature set. We have been using it consistently for conducting virtual meetings across the University since the early days of the pandemic and here are a few pros that I can highlight:

- It is very user friendly, even non-techies can figure it out without much training
- Jitsi integrates well with Moodle (our LMS of choice) and this allows Faculty to host virtual classrooms right from their course page
- The DropBox integration allows users to record their meetings and share the recordings easily with others

Cons

Although it is difficult to fault an outstanding project like Jitsi, there are a few areas that still need to be polished up:

- At certain times users join a meeting using the supplied link only to find that they are alone (although others using the same link are in the meeting room). This is usually fixed by leaving and rejoining the meeting
- Jitsi often struggles with poor connectivity and this matters in not-so-well-developed settings like where some of our students stay

79 reviews