Google Voice Reviews

Pros

Voice is very easy to implement and deploy. We have been using Voice as a second line for our team for quite some time now. The ease of using the app or website is great and not having to purchase a separate subscription or set up a new service is awesome.

Cons

Call quality can be a little hit or miss with Google Voice. While we generally have no problem with the service, it can vary greatly depending on the quality of the cell/WiFi network that is being used. This is sort of par for the course with VOIP services however and to be expected.

Pros

I use this as my business line since I work from home and only have a cell phone. But now I am able to have an office line to receive phone calls and texts at no extra cost. The transcript feature is really nice, so if anyone leaves a voice message, I also receive an email with a written transcript. It doesn't always make sense but it is nice to see the email first if I can't get to listening to the message for a while.

Cons

For what I need it for and how I use it as a business phone, I have not run into any problems or things I don't like.

Alternatives Considered

VOXOX

Reasons for Switching to Google Voice

I choose Google Voice because it is free. Most or I think all of the other options I looked into have a price associated with them.

Pros

Google Voice was integrated into our company a little over 2 years ago. I don't know how we lived with out it before. It was so simple to set up and implement. We love how easy it is to use and also the app. It is a powerful tool.

Cons

There isn't much that I dislike about Google Voice. Once the settings were set up right for our business, it is pretty flawless.

Pros

I am happy that it's always attached to your Google account and that it's so quickly able to use. I can also switch my number.

Cons

I really don't like that I can't use this unless I have a number attached. Also the voip label gives for a disappointment when using the number for some things. It's more of a restriction and I wish it wereally completely free without restrictions

Pros

What I absolutely love about Google voice is that when I am driving and you're not allowed to have your cell phone you can talk easily into it and it will send a text for you or if you're doing chores around the house or the office

Cons

The only thing you need to be careful about with Google voice is make sure you are pronunciating your words so that it doesn't misspell or misinterpret what you're saying in fact I am using Google voice right now to make this review

Pros

I only have the free version of google voice and I must say it does just what I need it to do. It doesn't have all of bells whistles but I really don't need those. I just need a local number and a number that is not my personal cell.

Cons

Although it has a "Do not disturb" feature I would love it if I could set office hours, so that I don't accidentally pick up calls after hours. Also would be cool if clients received an automated message with office hours when they text after hours. But again, this is a FREE no frill options...so I think for me the pros outweigh the cons for now. Not sure this is a great option if you plan to scale your team quickly, but again I don't know much about the upgraded plans either.

Pros

The free calls No monthly subcription like otherEasy to use

Cons

Some random people can just get your number from gods knows where and start disturbing you one should be able to get those nunber reported and flag as spam when they call

Pros

I use Google voice as my primary business telephone number. It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)

Cons

Nothing, honestly. It just works like I need it to.

Pros

The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer

Cons

It is very good and I recommend it for use

Pros

I like the fact that I can make phone calls to every where in the world for very cheap makes it a good option for me. I used to use it a lot when I used pay as you go phones, because google voice was free to call within U.S.
I also use it to make phone calls to my family and collaborators when they don't have access to internet.

Cons

One of the problems with it is echoing between the calls, sometimes I hear myself which is annoying. Also the speed of conversation should be slow and two people can't talk at the same time.

Pros

Free assistance: Google Voice is totally allowed to use for calls inside the US and Canada, and offers low rates for worldwide calls.Numerous gadgets: You can utilize Google Voice on various gadgets, including your PC, cell phone, and tablet. This permits you to settle on and get decisions from anyplace, as long as you have a web association.Number porting: You can port your current telephone number to research Voice, so you don't need to give out another number to your contacts.Voice message record: Google Voice can interpret your voice message messages into message, which makes it simple to peruse and deal with your messages.Call screening: Google Voice permits you to screen approaching calls, so you can choose whether or not to answer in view of the guest ID and the record of their message.

Cons

Restricted accessibility: Google Voice is just accessible in the US and Canada, which might be a disadvantage for clients in different nations.Call quality: The call nature of Google Voice can be impacted by the speed and dependability of your web association.No crisis calls: Google Voice can't be utilized for crisis calls, so you'll have to utilize a customary telephone line or cell if there should be an occurrence of a crisis.Restricted highlights: While Google Voice has numerous valuable elements, it may not offer every one of the high level highlights that a few clients expect for business or expert use.Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who depend on various devices for their work.

Pros

I own two hair salons and we don't have a receptionist at either location. Google Voice has made our world so much better and allows us to streamline all client communication through one number. A few of my team members have access to it on their devices and we are able to communicate from home or away from the salons! Can't get better than that. We love the texting options also!

Cons

The only thing I would change is a simple feature... I'd love to have the option to "unread" text messages, to help us keep track of who has been communicated with. Other than that, its great!

Pros

I like the most about Google Voice is that it has an excellent call quality. It assigns you a personal number and you can call for free all over in USA or from another country to USA. A subscription can also be taken to call internationally which I was frequently using in Hangouts but I will be using this feature of Voice as well in future.

Cons

It asks you to select a region for assigning a number. I feel that for a beginner, it can be a little tricky. I think Voice should auto-detect the location and assigns a number automatically based on it. I hope they improve on that in future. Other than that, I like everything that Voice offers.

Pros

Easy to port current phone number for business use. Texting available as well as voice. Easy to set up on any cell with the google voice app. Seamless transition from previous phone service and much cheaper. I like that I can set business hours and it won’t ring outside of that time.

Cons

Would be nice to be able to set different voicemails for inside and outside of business hours. Also would be great to auto set different voicemails ahead of time, like when planning to be out of office and you don’t want to change it while away. But for the price point, all of the features are great.

Pros

I've used this app for years, and even though it's not one they're really doing much with anymore, I'm glad it's still up and running. I did hear they were planning to upgrade it or integrate it in some other platform eventually, but while I know it's part of Google Hangouts, I don't know about future plans. I can't tell you how many times I've lost my cell phone in the house somewhere, and having done away with landlines 20 years ago, I don't have another phone to use to call my missing cell to find it. So I use Google Voice to dial my cell, and track it down while it's ringing. (Yes, I know I can also use Find My Phone, but the few times I have tried that, it told me the phone was out of range, when in fact it was in the next room.) Also, for a while there I was having battery charging issues with my phone and it would die all the time. Google Voice was a great option for getting in touch with someone if I couldn't use my phone. Google Voice also gives you your own phone number, so for instance, on my website I used my Googe Voice phone number instead of giving out a personal cell number. Google Voice also takes messages, and although the alerts to having new Google Voice messages hasn't worked completely reliably, it is cool that it will transcribe the message for you using voice recognition so you can click on a message and just read it rather than having to listen to it. But of course voice recognition isn't always right, so sometimes the messages are a little garbled, but you can usually figure out what was said. There's no delay or hum on the line when I have used it to make calls. And you can text through this connection, too. If you go into settings and configure it the right way, you can even switch from Google Voice to another phone in the middle of the call. There are apps for Android use, although I haven't used any of them. And if you use it through the Google Hangouts portal, you can "face time" and conference call and share files. Oh - and calls are free in the US. If you want to call outside the US you have to add money to the account first.

Cons

Not a lot has been done to the basic app in a while by Google, so if they are planning some big roll out of a new and improved version, that would be great. If you use it outside the Hangouts platform, it is pretty simplistic, but serves its purpose. There's really not a lot negative you can say about it. It makes calls and takes calls and the quality of the connection is pretty good. For free.

Pros

Free and functional. Answers phone calls, mostly junk and takes messages if important.

Cons

Nothing is really a drawback once setup. Setting up, however, took some time because I had to first port the landline number to a mobile burner phone, then to Google voice.

Alternatives Considered

Skype

Reasons for Choosing Google Voice

Reduce cost to zero.

Switched From

Vonage Business Communications

Reasons for Switching to Google Voice

Free and no hardware needed.

Pros

I was mugged and I temporarily have no cell phone and after having tried many wifi calling solutions for my pc, Google Voice has remained my primary go-to phone number. I am grateful there is a free option. Also there is the ability to port your number but you have to pay $20 so I didn't do that. You can also forward calls.

Cons

I'm glad I signed up before my cell was stolen because it is really hard to get a Voice number without already having a number... and I think it has to be a cell number too! The phone doesn't always ring and many people have phone settings that block a Voice number. Also I often have trouble in situations where I need to use the keypad to type in an account number.

Pros

This software has been my go to for a second phone line. Each Google account can be assigned its own Google Voice number. It is free to get your initial start and your own number assigned. This is great if you want to be kind of anonymous. I say anonymous because there are a ton of features. Like caller id blocking and so forth. This has never failed me. This does have to be linked to a real SIM phone number or landline to be able to utilize though. After you do so you can forward calls and pick between either your Google Voice number or real phone number connected to the account to list as the caller ID. This has been around for a long time and it has many useful qualities that always have you coming back to take advantage of. Best of all, it's free to use/ You can pay to have your real number ported over if you like too.

Cons

This is a VOIP number given and you cannot use it for many verification purposes which is the only downside to it.

Pros

A tool that was very popular in the early days of its release. But nowadays it is relegated to second place, with the new instant call tools. I loved using Google Voice. It allows you to have a second phone line in your phone, but this time in the cloud. With the app, you have a phone number for your calls, texts, and many other services. You can also create and manage a phone book. And since it is linked to your Google account, you can use it on another device, smartphone, or PC. I think it's always up to date. I highly recommend it. You will surely enjoy it

Cons

- Only used with Google Accounts- Its services are sometimes limited in some countries

Pros

I use Google phone numbers for my businesses daily and I like that they are free (also can pick a number with the local area code). It is nice that I can call from my laptop or any other computer after I sign to my Google account.

Cons

Google Voice is not very stable, but it seems to get better with time. I had to switch from Hangouts after it got discontinued.

Pros

The thing I like the most about Google Voice is that I can use it on my laptop all day long making calls and talking to customers without worrying about my already stressed out WiFi crashing in the middle of a call and I can use a great wired headset for super clear sound. Great if you spend the day on the phone.

Cons

The thing I like least about Google Voice is that I cannot see names or save profile pictures for my contacts. I would love to save my clients name and numbers so I can recognize them when they call.

Pros

Connects immediately and without any noticeable lagSimple to use and applyVOIPCall Forwarding

Cons

Its price premium above competitors is the only area for improvement. Quite pricey in comparison to their rivals. Not terrible for a single caller, but it gets very expensive when there are so many callers are placed.

Pros

I love Google voice. I love Google because of wonderful apps like this. I have been using this for 13 years. Therefore for 13 years of different carriers, numbers and plans. Thought these changes one thing has been the same and that's my Google voice number that piggybacks off any carrier I am with and if in not I can still be reachable by my Google voice number

Cons

I don't like that u need an actual phone. Number already to set up your own number caus otherwise you get. Number that either u can't call out or call in...I forget Im 13 years in from the I initial set up

Pros

The iPhone app means I can just use my existing phone, but have a completely separate number to talk and text from for my business. It's also great that I can view and send texts from the browser, handy for when I'm doing invoicing from my laptop etc.

Cons

My one complaint is that the iPhone app doesn't resize photos when you send them. The default iPhone photos are too large for most carriers to accept. So when I want to send a photo, I have to use another app to resize it, then send it from Google Voice. It should just resize like every other messaging system does.

Pros

I mean, you can't compete with Google Voice. It's free, it's easy to use, you can receive and make phone calls or texts. The fact that it is connected to Google helps identify the name of the business calling you.

Another advantage too is the web option. You can use it with computer. You can also forward all of your calls to another number without having your caller have a clue.

It is FREE and convenient! You can also make international calls. However, you might need to purchase credits for that.

Cons

I have been using Google Voice for more than +3 years, and sometimes people complain that they can't hear me clearly. However, I am not sure if that has anything to do with the strength of my internet connection or the service itself. Take it with the grain of salt.