Google Contacts Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Google Contacts

Google Contacts is a cloud-based solution that allows enterprises to store and manage contacts in a built-in directory. Professionals can create/import new contacts with details such as mailing address, phone number or directory...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.4

Browse Google Contacts Reviews

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Sarah
Sarah
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
1

5
Reviewed on 1/5/2021

Not impermeable but at always present

Privacy be damned...I'd rather have my contacts secured, safe in the Google-sphered every SINGLE time I've needed them, wanted them, looked for them, or lost them. They're never leaving you alone now, and they will be "openly" deceitful about it, but at least you have 971 more people to complain to that about!

Pros

Google makes phone switches, losses, steals, or the panic the second you drop your phone on to the hard sidewalk (it's never over the couch) a thing of the past...well at least as far as data backups are concerned. Even when I wasn't prepared to have a phone "die" on me, Google's contacts always *always* have made the switch with me, and usually before me, and usually without my help. It's a huge relief to know my 971 contacts are safely backed up, considering I don't know or remember who half of them are anymore, but at least thanks to the ease and functionality of Google, I can keep those numbers until I want to kick em to the curb *but not literally speaking this time!

Cons

The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long worded explanations that are 13 layers of inception deep, but getting to ALL the places you need to in order to turn off/change some of the privacy features is a really hidden hiccup.

Benjamin
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 20/6/2024

Google Contacts Review - It's Good

We have been using Google Contacts for many years now and have found it to be reliable and a good tool for managing our contacts. Its integration into other products, like Gmail and Google Calendar, make it easy to keep my contacts organized and accessible.

Pros

On the plus side, it integrates well with our other Google products (we use Workspace). It's easy to use and navigate. Its search functions are helpful.

Cons

On the negative side, it has limited customization options. It also has occasional syncing issues when using it with other devices.

Verified Reviewer
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
2

3
Reviewed on 8/5/2020

Can't not use it. But I wish they'd make some improvements.

I don't find Google Contacts to be the easiest thing to navigate or do what I want to do (too many clicks to add someone to a group, for instance), but it's aesthetically appealing and gets the job done. I can't get around using it and I have to admit the group function (while clunky) is indispensable for me at this point.

Pros

Obviously it very easily integrates with the whole Google suite, which is great. And I like being able to set up groups to easily send to.

Cons

You can't select WHICH address for someone you want included in a group. So if you know someone from work and personal life and you want a specific address in different groups, you can't do that. It's maddening.

Top Google Contacts Alternatives

Shared Contacts for Gmail

Google Calendar

Albert
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/6/2024

Google Contacts

I am using Gogole Contacts since the app was launched. It syncs very fast on all devices and emails.

Pros

I want the best contacts management system and this is Google Contacts. I syncronize Google Contacts with all devices, Android and IOS. I manage and edit every contact from the browser and is immediatly syncronising on all devcices. Is easy to use and importing/exporting is a piece of cake.

Cons

Noting to say against Google Contacts, works good for me.

John
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 29/12/2023

Google Contacts is a great resource for contact storage and management

Pros

Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted. I enjoy its ability to divide contacts into categories.

Cons

I don't like the fact that so much information about so many people is stored online.

Busol
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/6/2024

Nice way of Managing contacts

Pros

I love that it helps me create contact groups and include specific contacts within each group though these contacts may overlap. I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the group name

Cons

Maybe the look and feel and the navigation can improve a little bit

Alison
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/3/2024

Great contacts software

Synch is easy as is finding and searching for a contact. Would not be without google contacts.

Pros

Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and contacts are there.

Cons

Nothing not to like it is spot on for everything

Allen
Allen
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/3/2024

Basic and effective contact management - not a CRM

Pros

Its easy to just enter and modify the fields, it integrates with gmail, sheets and other gsuite apps. Best is that I can connect it to my CRM to do effective contact management.

Cons

nothing not to like - its a rolodex in your phone/on your desktop.

Akash
Akash
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/11/2023

Best Contact Management Platform for Every User

Pros

Easy to use, with cloud sync support, Access to anywhere. Overall its a good product for me.

Cons

This time for me no dislike and cons for this app.

Verified Reviewer
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/11/2023

Keep in Touch with Anyone with Google Contacts

Pros

The thing I like most about Google Contacts is it keeps my important information in one place. I like that when I am about to contact someone, it will automatically show me a list of contacts that I recently used. I can call, chat, or email anyone in my contacts.

Cons

The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them myself.

Mona
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 26/8/2021

My go-to contact organization system

Have used it for years, and have no complaints. Highly recommend for anyone who wants to keep their contact list organized, and handy. You can import from many different formats, or just type them in one-by-one, if that's easier for you. Take the time to do it, it will be worth it, for peace of mind, knowing the data is safe and secure, and easily retrieved.

Pros

Google Contacts has been my contact management system for many years. It replaces any need for your old-fashioned personal address book, or spreadsheet-listing of contacts. It offers a large number of standard contact-related fields. Certainly, there are enough fields for everyone to find what they need, in terms of their contact-management. Obviously name/address/multiple phones/emails. But they also have date fields for important events, notes for copious comments, and it's easy to upload a photo, or if the user has a Google account, their default photo will come in. Further, you can group contacts as you see fit. I.e., if you want separate personal from business, you can. Or if you want a quick way to see all of your doctors, or any other subset of your contact list. Best of all, smart phones know how to sync with Google Contacts. My husband and I share one contacts list and the auto-sync is perfect for us. Either one of us can make a change or an addition, and the other receives the change in a matter of minutes.

Cons

Really no complaints. I haven't found anything to be lacking. All of contacts-management needs are fully met.

Samuel
Samuel
  • Industry: Pharmaceuticals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/3/2021

Great Software for Organizing Your Contacts!

Pros

What I like most about this software is the layout of the screen on which all of one's contacts can be found, which ultimately allows for a simple and efficient search for a piece of contact information when it is needed. This software serves as an excellent tool in terms of being able to save important phone numbers, email addresses, physical addresses, and the like. What I also very much like about this software is that a user is able to sync his or her contact information from their smartphone, for instance, onto the Google cloud, which would in turn allow that individual to keep their vital contact information safe in case their smartphone, tablet, or similar device gets lost. Once that individual gets a new device, he or she would be able to obtain their entire contact list and sync it to the new device from the Google cloud, as long as all of the contact information was saved beforehand. As such, I would undoubtedly recommend this software to anyone who has an important contact list and is interested in saving it in the cloud such that it would never get lost.

Cons

There is honestly nothing that I do not like about this software due to the fact that it is about to carry out all of its expected functionalities in a consistent manner without any glitches, at least in my experience using it for quite a while now. All this software is made to do is to store contact information, and it does that task exceptionally well, even more so that other alternatives such as the typical contacts app on a standard smartphone, which in most cases would only store that information locally, instead of being stored on the cloud. All of this reasoning is why I have not much to report on the negative front in regards to this particular software.

Ayham
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/7/2022

Use Google Contacts and save your contacts forever

The integration of Google Apps and extensions has been always excellent and perfect for someone like me who works as an accountant and has daily contact with clients. Adding Google Contacts has made many tasks easier for me. Everything is ready in one click. See all contacts with phone numbers and two email addresses. So I highly recommend Google Contacts.

Pros

Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear of losing contacts on your phone, whether the phone is lost or broken, you can download all your contacts in one click. Google Contacts is an easy-to-use and reliable tool that integrates perfectly with Gmail. With Google Contacts you can create personal mailing lists, which saves you a lot of time and effort. All of these features have made Google Contacts indispensable, both in my job and in my personal life.

Cons

I have been using google contacts for more than 4 years and never had any real problem with google contacts; I hope sync will be improved by doing it manually so that I can control sync when I want and on the device I want; I am very satisfied with google contacts. I highly recommend it.

Nathan
Nathan
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 29/12/2018

Google Contacts is the swiss army knife Contact app

Pros

Google Contacts is a good app for managing and syncing contacts across multiple devices. It leverages your Google account and backs up your contacts to the cloud so you can keep them all in one place. The best features include:

1) Sync & Backup contacts between accounts, as you add accounts to your phone, you can add contacts from multiple accounts and sync them there. If you change contacts on one account, they sync everywhere including on the web.
2) Merge Contacts - One of the problems with contact apps is sometimes you have duplicate contacts, but with Google Contacts, you can easily merge contacts so that one name shows all the numbers for one contact. I am yet to find an app that works this well. You can also import & export contacts from other sources and sync them to your Google account.
3) Did I mention the free part? Well Google Contacts is free to use as long as you have a Google account.

Cons

Google Contacts is very basic for contact editing. The number of fields you can use to edit are limited. The only other gripe would be the lack of an Apple app to replace the equivalent on iOS.

Shivam
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/3/2023

Review on Google Contacts

It offers a range of features, including advanced search and filtering, contact synchronization, and smart suggestions for managing and organizing contacts. However, i find the platform to be limited in terms of customization and offline functionality, Overall, Google Contacts is a solid choice for individuals and businesses looking for a reliable and easy-to-use contact management solution.

Pros

Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team members.Google Contacts automatically synchronizes with other devices of mine or the devices where in my google account is logged in.

Cons

While Google Contacts integrates seamlessly with other Google services, such as Gmail and Google Calendar, it may not integrate as well with other third-party tools and platforms, which is a big concern for me as i rely on a range of different tools for my daily work.

Chris
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/8/2021

Google Contacts made my rolodex and address books obsolete.

I am very impressed with the amount of information you can put into a Google contact. Everything you need to remember who that person is or to be reminded of birthdays and anniversaries, spouses and children and more. My little black book was nothing compared to Google contacts.

Pros

The contacts I add are synchronized with my phone. I can sort them by first name or last name, and that is in alphabetical order. I can put in any information and details in 1 contact. Anything you can think you might need, there is more room to add.

Cons

If I am not connected to WiFi when putting a contact in my phone or Contacts, the new additions won't synchronize in. There is no manual way to get them to synchronize the new additions in. So I have to remove it and put it back in making sure I am connected to WiFi first. It would be nice to have synchronize button or have it auto synchronize like Google Calendar does.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 2/11/2021

What's not to love about it?!

Pros

Google Contacts is the perfect contact management app and I would totally recommend it to anyone. It helps me to store all my contact info in one place. My contacts are also categorized into 'recently contacted' so I don't have to enter info for these contacts when sending a message. The info is automatically inputted. Merging duplicate contacts and updating contacts is also quite easy with Google Contacts. My contacts are also easily categorized and labelled as friends, fsmily, colleagues, etc. This makes it easy for me to find persons to message, without having to search through my entire contacts list. It's highly customizable so I can add photos and other exciting stuff to identfiy my contacts. Not to mention, it's free and can be integrated across all Google platforms.

Cons

I love everything about Google Contacts. I think they did an amazing job in developing this app and I don't have any complaints or negatives.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 22/3/2021

The Best Contacts Solution

Overall no other contacts service out there offers just at much as Google Contacts does. Google Contacts is accessible across multiple platforms and super easy to replace as the default service on your phone. Best of all you will never loose your contacts because they are backed up on Google's robust cloud server.

Pros

Google Contacts is one of the simplest and easiest to use contacts applications out there. It is also super feature rich. The app makes it very simple to assign a new number a name and contact information. I also like that I can just use the company box without having to put a first or last name. I like having photos attached to my contacts so I love that they make it so easy to do this. Google contacts also offers easy contacts merge incase you accidentally make a duplicate.

Cons

I do wish that it did auto recognize more popular companies like major stores so that they could automatically be added to contacts.

Ray
  • Industry: Printing
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/8/2020

Maintain the Integrity of your contacts.

The Google contacts software is the goto contact list for me. I never use anything else. Every thing is stored in the cloud..

Pros

Portability and cross platform. I never ever worry about losing any of my contacts from phone to phone. Never have I had to rebuild my contacts in 10 years. If I add a contact on my phone, iphone, or android. then it gets saved to google contacts. Change phones? Sign in to Google and your contacs are copiedto your new phones. Because of this. I never lose m y contacts. One time, my phone was stolen and I didnt have one for a few days. I was still able to call people because all my contacts were online where I could look people up and call them. I never have to remember a phone number again.

Cons

Doubles, sometimes the contacts double, but I am sure it is the way it works with other contact managers like outlook exchange.

Mohammad Iqbal
Mohammad Iqbal
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2021

it makes easier to manage contacts

I am always benefited by using Google Contacts for being synced on Web with the contacts on my mobile device. It makes it possible to add, delete, edit and manage the contacts on web.

Pros

It is very simple in interface with user friendly and interactive options. It automatically detects the duplicates to merge and fix. It makes easier to manage and backup contacts. It helps to keep contacts sync with mobile device.

Cons

Although, it has no such thing to dislike but betterment in autodetection process of duplicates can be enhanced further to avoid skips.

Olivier JM
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 12/5/2021

A simple contact manager for your need

Currently using it to manage contacts both personal contacts and business contacts

Pros

I will start by saying that the contact backup is the greatest part of this app, if you have ever lost or had to replace your android phone then get back all your contacts with your email then you will know how important that is.
Another good feature is synchronization across devices, you can get your contacts from any device. You can also group contacts by different categories, like friends, workmates, etc ...
It also allows synchronizing with other third-party tools and iPhone as well.
you can also export your contacts in csv format which is great because you can open them in excel.

Cons

There are currently no cons I have seen with this app, it works as advertised and does it all in a simple way.

Michell
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/7/2021

Google Contacts as your main contact tool

Previously when you asked for your phone or it was damaged you lost all the information of your contacts, now with Google Contacts I have the facility that I can recover absolutely everything just by adding my email and that's great and saves you a lot of work. It has simply made my life much easier.

Pros

I love using Google Contacts because it allows me to organize, and store information of the people I care to have in my list, it is also super easy to use and it can be synchronized with my email account so in any device I can have the same contacts.

Cons

What I like the least is that to delete a contact I have to go into each one of them and then open the options bar, it is a very extensive process, I feel that it could make my job much easier if I could do it from the list without having to open completely the whole list.

Verified Reviewer
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 6/10/2021

The Only Contact List Management You Need

Google Contacts is such an easy way to manage and organize your contact list. Even the messiest list can be easily managed, especially since everything can be done from a computer, and works on both android and iOS devices. Duplicates can be easily found and merged, outdated contacts can be easily found and removed, and you can even label your contacts!

The best part is, if you're already within the Google ecosystem, you're probably already using Google Contacts even if you might not realize it, so there's no reason to not make use of it in that case. Having a cleaner, organized contact list is quite liberating.

Pros

SUPER easy way to backup and manage your contacts! Finding adding, removing, editing a large contact list becomes easy with Google Contacts.

Cons

Nothing much to dislike. It works really well for what it set out to do and I do not find it lacking in any way in that sense.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2021

Very useful app

I have no issues with overuse in terms of the time I spend using the app. No backup or sync problems.

Pros

Synchronizing contacts from my account helps me a lot not to be looking for contacts in different applications, thus reducing my search time. The interface is very intuitive, the buttons are where they should be placed. Apart from being an application dedicated to contacts, it has more functions, which makes it a fairly robust and friendly application.

Cons

I would like you to add an option to share user with a QR code.

Zaida
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2020

Great Way to Manage contacts

It’s awesome! Super organized!

Pros

I love how accesible It is and that it is super easy to use and to explain to others in the work environment.

Cons

For now I do not think it needs anything else.

679 reviews