User Reviews Overview

About Google Contacts

Google Contacts is a cloud-based solution that allows enterprises to store and manage contacts in a built-in directory. Professionals can create/import new contacts with details such as mailing address, phone number or directory...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.4

Browse Google Contacts Reviews

639 of 639 reviews
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Saqib
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/1/2021

Google Contacts - Spectecular Option

I have good experience with Google Contacts because I have faced a problem early that is why this option is excellent for everyone.

Pros

Google Contacts became much important for everyone nowadays, it has the brilliant option that everyone can save their contacts by availing this option. Earlier many people use to worry that if mobile phones are snatched or fallen somewhere so everyone become alone because all saved contact has also gone with the phone. After having Google Contacts I am free from all difficulty which I faced early. Phones can purchased again but contacts makes connection with each other.

Cons

There is no word to dislike it because it has best option to make contacts again in your contact list if you lost your phones or mobiles.

Muteeba
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/1/2023

Feedback for google contacts

Only one thing to say, "It's a MUST-HAVE software".

Pros

1. This software is an excellent tool to save important details like phone numbers, address and email id's of the contacts saved.2. The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the phone.3. There has been an ease of access to get the contacts from anywhere.4. We can easily detect and remove duplicate profiles through this software.

Cons

I didn't find any issue in the software till now. It's a good product.

dulam
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 20/4/2023

Google Contacts: A Contact Management

Google Contacts allow its users to backup and organize their contacts in an effective way.

Pros

If we lost our device we can easily get back our contacts from google contacts by logging through our g-mail account.

Cons

If we use an organization g-mail account others can access to our google contacts.

Top Google Contacts Alternatives

Microsoft Outlook

Shared Contacts for Gmail

Verified Reviewer
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
2

3
Reviewed on 8/5/2020

Can't not use it. But I wish they'd make some improvements.

I don't find Google Contacts to be the easiest thing to navigate or do what I want to do (too many clicks to add someone to a group, for instance), but it's aesthetically appealing and gets the job done. I can't get around using it and I have to admit the group function (while clunky) is indispensable for me at this point.

Pros

Obviously it very easily integrates with the whole Google suite, which is great. And I like being able to set up groups to easily send to.

Cons

You can't select WHICH address for someone you want included in a group. So if you know someone from work and personal life and you want a specific address in different groups, you can't do that. It's maddening.

Shakamudi
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 3/4/2023

Google Contacts : A Smart Way to Store our Contacts

It has multiple device connection we can simply download and view our contacts in any device by logging our Google account.

Pros

Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts.

Cons

One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their mobiles without asking.

Astridah
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/1/2023

Reliable Contact Management Tool

Pros

Firstly, Google Contacts is a free app and comes in pretty handy when you want to manage and sync contacts from multiple devices in one place. I want love most about Google Contacts is that I don't need to worry about finding contacts even when my phone is lost. The sync and backup feature enables makes possible for adding and syncing contacts from multiple accounts in one place and they can be accessed from any devices. The app also has the labelling feature where I can label contacts under different labels like 'work' for instance, and thus helps in keeping contacts organized and easy to find. Best part is I need to worry about duplicate contact details because Google Contacts is able to merge contact numbers under one name.

Cons

Its overly a good up and have no major issues so far.

Verified Reviewer
  • Industry: Design
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2022

Convinient and Compulsory Software

Google Contact is a real Compulsory Software for every Mobile Phone user.

Pros

What I like most about Google Contact is it's Contact Sharing feature which assist me to transfer contacts saved on the software across different softwares and devices

Cons

I really like everything concerning the Google Contact Software, due to this I have no negative word against the software

Jeswanth
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 18/3/2023

Review of Google Contacts

Pros

It is used to store the contact details of friends and family.

Cons

Some times copying of contacts or sync contacts is the issue.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2022

Great Free Contact organization system

Pros

First, this is free and second, super easy to use. Quickly create and send emails to groups. Make lists/groups and merge them if needed.

Cons

The only con to this is you must have a Gmail account, bit that barely counts as most people have one!

Balaji
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 12/10/2022

Best way to keep your contacts safe and secure

Mandatory app for every mobile user

Pros

- Manages our phone contacts
- Easy to remove duplicates
- Easy to import/export to csv or sheet
- Easy to search & filter

Cons

- Used this product since 5 years and no issues found so far.

Samuel
  • Industry: Pharmaceuticals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/3/2021

Great Software for Organizing Your Contacts!

Pros

What I like most about this software is the layout of the screen on which all of one's contacts can be found, which ultimately allows for a simple and efficient search for a piece of contact information when it is needed. This software serves as an excellent tool in terms of being able to save important phone numbers, email addresses, physical addresses, and the like. What I also very much like about this software is that a user is able to sync his or her contact information from their smartphone, for instance, onto the Google cloud, which would in turn allow that individual to keep their vital contact information safe in case their smartphone, tablet, or similar device gets lost. Once that individual gets a new device, he or she would be able to obtain their entire contact list and sync it to the new device from the Google cloud, as long as all of the contact information was saved beforehand. As such, I would undoubtedly recommend this software to anyone who has an important contact list and is interested in saving it in the cloud such that it would never get lost.

Cons

There is honestly nothing that I do not like about this software due to the fact that it is about to carry out all of its expected functionalities in a consistent manner without any glitches, at least in my experience using it for quite a while now. All this software is made to do is to store contact information, and it does that task exceptionally well, even more so that other alternatives such as the typical contacts app on a standard smartphone, which in most cases would only store that information locally, instead of being stored on the cloud. All of this reasoning is why I have not much to report on the negative front in regards to this particular software.

Liaqat Ali
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/1/2022

The smartest ever Contacts Manager till date

I simple love Google Contacts for its ease of use and accessibility but more for its contacts syncing with Gmail, as being a careless smartphone user I often get my phone broken or render it unusable, bit due to it I do not have to worry about losing my contacts.

Pros

Google Contacts is the most useful easy to use contact manager that I have ever used. It has a very minimal, clean and simple user interface. Saving and editing contacts is very easy in it, and its vast integrations allows you to directly save a contact from another app (like whatsapp, SMS manager, email etc) to it. You can save multiple sort of information and contact types like phone number(s), email, fax, physical address(es) and even birth days along with assigning different labels to them. Contacts can also be assigned photos that it usually auto fetch if they have uploaded one to their profile. It enables you to share contacts easily and support multiple channels for contact sharing. searching a contact is very easy and fast and can be done by wither writing name or number in the dial pad. Along with saving contacts in traditional way to phone and SIM memory, you can choose to save them to your Gmail account, thus you never lose your contacts even if you lose your phone and can sync your contacts to a new device just by logging in to your Gmail account. it also allows you to group contacts on different basis, which is very useful and make life easy, if you communicate same thing to group of people regularly.

Cons

Google Contacts in my opinion has only one serious issue, which is that when you login through your Gmail id on another android device, that device with out any delay syncs with your contacts. Google Contacts should make a mechanism due to which before download contacts it should ask for specific permission regarding it.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/2/2021

My Google Contacts

Pros

I am using google contacts when I purchased my 1st android phone, here I want to share a short story behind it, I had a normal black screen mobile phone named Nokia x2-02 and one day when I was returning from my college the phone was missed somewhere and I searched everywhere because I had a lot of contacts saved in my phone memory and sim as well but it was useless and due to this incident I lost my old friends numbers also several relatives that was a very heavy loss so one of my friends suggested me to switch to android mobile and it has a applications which can gives you a ultimate solution and you will not loose again the contacts again in your entire life so I have purchased the android phone and by the time I save my number one by one and now after couple of years no any incident reoccurred and Google contacts saved my all numbers to its cloud, thanks God ! it is a very useful and beneficial applications and now I know that if I will change my phone so it will be no issue although no need to save and convert or write again, Thanks Google team you are awsome!

Cons

Overall its a good application as I defined but the least part which I likes is the download contacts feature in excel format , it should be like a report although its fine !

Arshad
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/9/2021

The best of best

For me Google Contacts has become Vital for managing contacts as I am often careless with my phone, so I sync my contacts to new device easily with it just by signing in to my gmail.

Pros

Google contacts is the best contact manager one can think about due to its features. Its interface is super simple which makes it very easy to write new contacts or edit old ones. Along with saving contacts to phone and sim memory, it also allows you to save them to your Gmail, thus creating a backup in gmail servers, thus enabling you to retrieve them any time on any device from your gmail account which is a blessing in case if you lose your phone or it becomes disfunctional. Along with that you can write different modes of contact information about a contact. You can also assign photos to contacts, which shows on screen when calling and also in thumbnail before the name, specially useful in scenario if you have multiple contacts with same name. Apart from that it also integrates with necessary apps easily.

Cons

I am using Google Contacts for a long time and honestly haven't encountered any problem using it yet.

Gem
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/5/2021

Contacts Synchronized Across Platforms

Overall a very good software and easy to use. I recommend some changes regarding synchronization across multiple email addresses and platforms, but other than that this software is a useful tool for my businesses and much easier than a hard-copy pen-and-paper address book.

Pros

I love that I can synchronize my contacts between my phone, emails, and other platforms with just the click of a button. When I add new contacts to my phone I even have the option to add them to my Google Contacts instead of my phone contacts, which makes emailing people later a huge convenience! As someone who has multiple emails for the various jobs she performs, I recommend using Google Contacts to keep all your contacts organized.

Cons

Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors. This can occur if I have the same contact in two separate email contacts, in which case both contacts will appear on my phone. I had to de-synchronize one of my business emails from my phone contacts to ensure that my phone contacts stayed organized and clean.

Abbas
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 21/4/2021

Google Contacts. A must have for detailed and organized contacts.

I have been using Google contacts for years now. Thanks to it that now I don't have to write each contact one by one in my new phone, when the old one gets broken or lost.

Pros

Google contacts is by far the best tool I ever have used or heard of for organizing and saving your contacts. It accepts multiple sort of entries for every contact like multiple phone numbers, email Id, adrress, labels and notes about that person. Along with that it also shows the image of the person in thumbnail and in screen while getting a call making it easy to identify among contacts of same names. And icing on the cake is , you never loose your contacts as long as you remember you gmail id and password, and can get them on any device.

Cons

When ever your enter your Gmail Id in someone's android Playstore app, your contacts automatically downloads without asking for specific permission.

Shahryar
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/7/2021

Google Contacts.. The best in the trade.

I've been using Google Contacts as my primary contact organizer for years. With it I don't have to fear losing my contacts anymore.

Pros

Google Contacts is the best contact manager ever. It has a very simple and user-friendly interface and you can easily save and organize your contacts. It allows you to store multiple type of entries like phone numbers, emails, addresses pictures etc to a single contact. The best part is that if you go for save contacts to Gmail, you will never lose your contacts and can access them from anywhere just by logging in to your Gmail account. Also importing and exporting contacts is very easy in it. As it is offered by Google and works with Gmail, it easily integrates with all Google servies and apps and you can readily get your contacts in there.

Cons

For me Google Contacts is a perfect tool, so can't think of any drawback in it.

Danker
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/3/2022

Google contacts is superior

Without google contacts I would not be able to keep up to date with all my contacts and use them for private and business matters. It's not just an email address but a whole range of useful information that is kept in google contacts. The feature "details" helps me with keeping the details of a person's at a useful level, adding, deleting of information where necessary. Particularly useful is that google contacts synchronize with mobile applications. I use google contacts with my email application (eM Client) with perfect synchronization.

Pros

Google contacts is easy for searching your contacts, managing duplicate contacts, merging duplicates, editing contact names and details, deleting out-of-date or unuseful contacts

Cons

In fact, there's nothing that I do not like, except perhaps the splitting up contacts in "google contacts" and other contacts". The criteria for the split up are not entirely clear.

Mohammad Iqbal
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2021

it makes easier to manage contacts

I am always benefited by using Google Contacts for being synced on Web with the contacts on my mobile device. It makes it possible to add, delete, edit and manage the contacts on web.

Pros

It is very simple in interface with user friendly and interactive options. It automatically detects the duplicates to merge and fix. It makes easier to manage and backup contacts. It helps to keep contacts sync with mobile device.

Cons

Although, it has no such thing to dislike but betterment in autodetection process of duplicates can be enhanced further to avoid skips.

Miguel
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/5/2021

Highly accessible and efficient software

One of the most time consuming task when getting a new phone is transferring all the contacts from one phone to the other. i vividly remember spending countless mount of hours transferring my contacts from one phone to the other via Bluetooth or manual entry. Google contacts has definitely implemented highly sophisticate features to save contacts endlessly as long as you remember your credentials to login into the software. This software has definitely changed technology!

Pros

Google Contacts is one of the most efficient and convenient software currently available in the market. This software allows you to save your contacts and gives you the features to sync it across multiple devices from your tablet to your computer and countless other options. It is very time efficient since you only need to login to retrieve all of your contacts into the new device. Moreover, it allows you to save a variety of personal and identifying information from your contacts including work address, birthday and relationship to contact. This software is highly function and extremely easy to use.

Cons

I have encountered couple issues when syncing my contacts with a new device, however, I have only encountered such issue only once in a specific device and this has never happened again. I do not blame the system's functionality but maybe the device I was using, therefore, I strongly recommend this software

Verified Reviewer
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 26/5/2022

Contacts Everywhere

Being able to synch data between mobile devices or multiple computers has been a blessing. Once a contact is synced, you don't have to worry about losing any information. Just make sure you don't delete Contacts recklessly. If you have duplicate contacts, you can merge them as well. The user interface is a tad bland, simple, but once you get used to it, you can create labels to access a group of emails in a quicker way. You can customize a lot of information per contact, which allows you to make sure you're not missing any crucial information.

Pros

Having all your contacts in one place and being able to access that information from anywhere has been really helpful. The amount of details and data you can store per contact is more than enough (multiple phone numbers, emails, addresses, etc.)

Cons

The user interface is very simple, very bland. It could use a touch up.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/6/2021

Very useful app

I have no issues with overuse in terms of the time I spend using the app. No backup or sync problems.

Pros

Synchronizing contacts from my account helps me a lot not to be looking for contacts in different applications, thus reducing my search time. The interface is very intuitive, the buttons are where they should be placed. Apart from being an application dedicated to contacts, it has more functions, which makes it a fairly robust and friendly application.

Cons

I would like you to add an option to share user with a QR code.

Verified Reviewer
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/3/2020

If you have an android, you need this!

Overall experience with this application is very easy to use especially with its multi system integration. Just need a little more contact management fixes!

Pros

Google Contacts is a a simple yet amazing software. If you have multiple devices, this application is able to sync contacts anywhere. It goes very well with your google account where everything is stored in the cloud! Basically, everything is stored in one place so you don't have to go searching everywhere to find one single contact etc!

Cons

Sometimes there are duplicates that appear in your contact list and it would be great if the application was able to recognize this so I don't have two pages of the same contact. Other than that the application is great! It functions just the way you'd want it to.

Sau
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/10/2020

Contacts storage for life

Fantastic app just like my personal electronic phone book that I can carry it around regardless which physical device I'm using at the time.

Pros

This is probably one of the most useful app for me. Since being an Android user, I have been saving all contact information here. I can access these contacts anytime by any device, either my mobile phone or tablet, or logging into Google account by any computer. Since the contact information is stored in cloud, I can access it without worrying about changing phone.

Cons

It gets a little confusing when too many phone numbers are tied to the same person. A cousin of mine keeps changing/adding phone numbers, before I know it, I was confused which number is the latest revision.

Therese
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 24/9/2020

Google Contacts for Friends, Family, and Colleagues

This has made life so much easier. I remember days of having a handwritten “blackbook” that had to constantly be crossed out and changed when somebody moved. I also love that you can easily share contact information.

Pros

I love that is connects to my gmail, so I can pull up addresses quickly. I also love that there is a notes section where I add little bits of information I don’t want to forget about people like children’s names.

Cons

I love the notes section, but it often takes me several tries to open it to write information in it. I never have a problem adding Information to the other sections when in the edit mode.

639 reviews