Divvy Reviews

Pros

I first learned about Divvy via the daily business newsletter, Morning Brew. I was in disbelief that the product was totally free, so I scheduled a demo call. As it turns out, Divvy really is TOTALLY free. The app is incredibly user friendly and switching/updating budgets is surprisingly easy. But while the app interface is nice, the push notifications are wonderfully helpful, and Divvy travel has us saying bye-bye to Expedia, the REAL value our agency has found in using Divvy is the virtual card feature. As the Director of Marketing Strategy at a small Marketing Technology Agency, I manage a team of people who run a plethora of digital ads campaigns for numerous clients in any given month. Divvy's virtual card feature allows us to manage media buys on behalf of our clients without needing to open 100+ credit cards (or require the client to use their card). So, we're able to manage our clients' monthly spend and charge them a small admin fee (for putting the spend on our cards) without incurring ANY credit card fees.

Cons

Honestly, there are really only two things I dislike about Divvy:

1. That there isn't a Divvy for PERSONAL spending (I've been Googling looking for something like this for the past few weeks now...nothing seems to exist!)

2. The saving a receipt feature/adding notes feature is a little spotty at times. I find that I often need to go back into a purchase and re-upload the photo of the receipt/re-type my note. Hopefully this is a bug that gets worked out with the next app update.

Pros

simplifies expense tracking, reimbursements, receipt collecting, approval process

Cons

its newer so working out bugs still. I don't really think this is a big con, but its what I could think of

Alternatives Considered

SAP Concur

Reasons for Choosing Divvy

at the time, expensify didn't have a corporate card. They do now, but we've learned how much easier and cleaner DIvvy is

Switched From

Expensify

Reasons for Switching to Divvy

simplicity. Concur was way too robust for what we needed

Pros

Can't say anything here because I didn't even have an ability to experience the software.

Cons

The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.

Pros

Divvy is so easy to use and works perfectly to manage multiple budgets, split expenses, and tie it all together. We love it for the vendor cards that we can issue to users in the org and for tracking our teams monthly expenses. So easy.

Cons

There isn't much that I don't like! It's maybe confusing trying to request money if you are new to the system, but once you're trained, I think it's a great tool

Pros

The best thing about Divvy is that employees can designate a transaction to a specific budget right at the time of the transaction. They upload the receipt right then and there and they're done! No more bugging staff for expense reports, missing receipts, wrong amounts. This will be a game changer for our small team.

Cons

We are still pretty new to Divvy but so far it's been great. We'll need to make sure that there are strong controls for everyone, including admins on the account but so far it has been a solid product. Very intuitive and easy to use.

Pros

I like how this software made managing my expenses easy.

Cons

The most difficult process was connecting business account information.

Pros

This is a huge time saver from an administrative standpoint. The end user experience is really simple and intuitive. I feel confident I have documentation and accuracy in my expenses.

Cons

There needs to be a reporting function for reimbursements.

Alternatives Considered

Expensify

Reasons for Switching to Divvy

It's free, it's an all in one platform to get it done, and there is a lot less work on the end user.

Pros

The UI on mobile app is very user friendly. It's free. And it saves considerable time compared to traditional expense and spend management solutions.

Cons

I have no substantive critiques... it might be nice to have a notification setting for reimbursement requests, I haven't seen that in the app.

Alternatives Considered

Expensify

Reasons for Switching to Divvy

Divvy was a better solution when I tried both.

Pros

The ease of setting up our Divvy account online was impressive. The ease of use for the field guys and the office has tremendously streamlined our process farther than I honestly thought ipossible.

Cons

I don't really have any complaints about Divvy, the only thing that I can say is that I wish the app was faster, but I think that has to do with technology and not the Divvy platform

Pros

we like the platform for administration capabilities as well as the app layout and ease of use.

Cons

splitting transactions between departments/locations is a bit clunky and could be improved

Pros

I love the automation it creates for all of our expense reports. I also love the ability to make changes to spending limits, or accounts directly on the website. Any other card, we would have to get on the phone with customer service to make these changes, which was headache and a waste of time.

I love the digital cards we can create for our online payments/ transactions.

Cons

The recurring vs one-time limits were hard to get used to. This has improved over the last couple of years though.

Alternatives Considered

SAP Concur

Reasons for Switching to Divvy

The expense reporting process seemed more fluid.

Pros

Best expense software I have ever used. Our time reviewing and/or approving expenses is now cut in half. No more reimbursements. The budget features are also amazing. We have been looking for a better way to budget our expenses and Divvy does an amazing job at budget management.

Cons

I kinda wish we had to pay for it to let them know how much we appreciate it. It's that good.

Alternatives Considered

Quickbooks Online and Microsoft Excel

Reasons for Switching to Divvy

Divvy was the clear winner because it's so easy to use. The features are exactly what we were looking for and the best part is that its totally free.

Pros

Easy to use, user friendly, save a ton of time and easy to mange the spends. Easily sync the transaction with accounting software, and speeds up reconciliation process. You can set limits, chose vendors. Can have access to receipts on the Go. Also rewards points is cherry on the top.

Cons

Reimbursement process requires a lot of Improvement , especially for syncing the transaction with QBs

Alternatives Considered

Expensify

Reasons for Switching to Divvy

User Interface is easy, Reporting is easy, Expense management was easy

Pros

Divvy is as simple as it gets with expense management. Everyone on the platform, from myself as the one who implemented it for our team to the newest employee just onboarding, has had such an easy time navigating it and understanding their role on the platform. It is intuitive, quick, and seamless. The customer service team is second to none and any time we've had a request or question we get help right away from the best team out there.

Cons

Business reporting could be made a little more nuanced for teams to be able to play with more views etc. in the dashboard, but this isn't a big enough con to move away from Divvy to anything else and they take innovation seriously. I won't be surprised to see more functionality here launch in the near future if enough customers are asking for it.

Alternatives Considered

Expensify

Switched From

Expensify

Pros

Very easy to integrate into our business and very user friendly software.

Cons

Out of pocket reimbursement. Be easier once approved Divvy sent check to individuals and charge the Divvy account vs ACH funds to Divvy.

Pros

I really like how easy to use the web app and mobile app are and how quickly I can create a new budget with a set amount of funds, as well as a new card (either virtual or physical). The software and hardware cohesion is unmatched and I love how easy it is. The best part is that once I set it up, I don't have to mess with it very often. I just know that they'll keep all my budgets and funds the way I set it up.

Cons

I wish there was a feature to automatically categorize (for my taxes) based on merchant. Right now, you can set up automatic categorization based on budgets, but sometimes I'll use one budget for multiple vendors. Other than that, I really have no complaints.

Pros

No Cost & more efficiency - I was able to reduce organizational expenses by over $20,000 annually AND increase efficiency , transparency in the budget process, and give visibility to department leaders on real-time spending.
The customer support has been fantastic.
Fraud controls and prevention have been fantastic - we have been able to quickly isolate and stop attempted fraud, either by our user or notification from the Divvy team.

Cons

I would like the ability to organize budgets in a more hierarchical way, so that Department leaders can start with their overall budget and drill down into sub-budgets.

Pros

I was able to roll out company wide usage in a matter of weeks. The software is intuitive and employees reported back to me that they enjoyed using it.

Cons

Integrating ACH payments was cumbersome and we had several vendors confused about how they were getting paid.

Alternatives Considered

Expensify and SAP Concur

Reasons for Choosing Divvy

Ease of use, much better software

Reasons for Switching to Divvy

Cost, ease of use, and better reporting

Pros

The ease of querying past credit card transactions and invoices is impressive. The ability to save invoices and mark how they were paid is crucial to being paperless and works great in Divvy.

Cons

I haven't found a good way of showing that budget owners have approved expenses.

Pros

Divvy is ahead of its time as a product and company. The employees are high-quality, super helpful, and they have a fast chat response time and help solve your problems quickly. The product is constantly improving. It has helped us to manage spend from less than 10 employees to almost 100 employees.

Cons

Waiting on HRIS integration with Rippling but told this is coming soon! Can't wait!

Pros

I love how easy it is to get employees started using their card and coding expenses. It's an intuitive interface, and saves time in training employees on how to use the platform.

Cons

Divvy has a lot of great features, but since the company is still relatively new, there are still a lot of other features that have yet to be released, but they are constantly rolling out great new features. So any deficiencies it currently has will soon be resolved.

Pros

The software is very easy to use, quick to get up and running to facilitate spend, and has good integrations into major accounting software.

Cons

I would want to see it expand to fill more and more of the spend management niche. The great thing is that they are expanding. the Bill.com acquisition will quickly get this product positioned to handle more and more spending categories. I anticipate that soon we'll be able to manage enterprise-level budgeting and forecasting entirely out of this software.

Pros

We love that we can assign budgets. It has really helped us to track expenses per job. The receipt feature is probably our most favorite part of Divvy. Having the ability to simply take a picture of your receipt and have it uploaded on the spot has greatly cut down missing and unreadable receipts. This is a major plus for a construction company.

Cons

Sometimes the upload feature won't work. However they have recently upgraded this feature to allow admins to upload receipt pictures for other user. So when the upload won't work for my guys in the field they simply send the picture to me and I can enter it.

Pros

Virtual credit cards. You can create a subscription or a burner on the win so that software companies or trial runs of a software or service can't overcharge you. It's also convenient if one of your accounts get hacked so you'll have to change the credit card number in all of your other accounts just the one that was compromised.

Cons

The budgets at first are a little difficult to figure out how to use. There's a bit of a learning curve but the rep walks you through everything on a video call and the customer support is amazing and are always there to help

Pros

We are so pleased with this software. The Quickbooks Desktop integration is key and the ability to add as many vendor cards as we need has made reconciling a breeze. The ability to approve funds request instantly is also a huge feature for us.

Cons

I did run into an issue where if we split a transaction to categorize it under different expense accounts when the transaction is synced it splits into two separate entries. This does not work for us so we no longer use the split feature. The work around we currently use is to enter notes about splitting the transaction then we edit it in quickbooks after we sync the transaction.