Ringover Reviews

Pros

I am very satisfied with ringover in addition to the intuitive console,
The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.

Cons

t's hard to say what I didn't like about RINGOVER
because I really believe that all is well.
Can be the price "not expensive enough"

Pros

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Pros

make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.

Cons

There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.

Alternatives Considered

Aircall

Reasons for Switching to Ringover

For the princing cheapier.

Pros

Ringover is a Call Monitoring app that is very ease to use. that offers a lot of professional feaures and amazing repport. I really like the design of this product

Cons

The subscription is a bit high for small business but it worth to try

Alternatives Considered

Google Voice

Switched From

Google Voice

Pros

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Pros

Easy to use : I could set up my call center in a few hours
Many functionalities and reports available
Zendesk integration for my customer service management

Cons

I could not easily create a bilingual call center

Alternatives Considered

Aircall

Reasons for Switching to Ringover

Cheaper with more features and funtionalities

Pros

The integrations, the click to call feature, power dialer and the customer service

Cons

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Pros

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Cons

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Pros

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Cons

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Pros

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Cons

I haven't discovered anything I don't like

Pros

Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.

Cons

We have had sporadic connectivity issues but the have been promptly resolved

Pros

We tried many Voip app's and ringover is by far the one who suits us the best

Cons

Nothing spécial. We have using it for 2 months now.

Pros

the easy to use interface and to simplicity

Cons

none! i can't find a thing that i don't like

Pros

Easy to use !
I can have it on computer and phone too !

Cons

When there is a bad wifi it's a bit complicated to hear the other party.

Pros

Relaiblity make my work easier and connects team

Cons

Nothing its great honestly no complaints

Pros

The ability to listen back to recorded calls is brilliant! If you miss any information or can't make notes quickly enough its a life saver!

Cons

There is occasionally a bit of a delay with the call that can lead to so misunderstanding/interruption.

Pros

The user interface is really beautiful and easy to use. other similar software has a really dry, not up-to-date design but Ring over is more with the times which I believe has an impact on productivity.

Cons

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later

Pros

Excellent account management . good service quality and ease of use

Cons

Not much I dislike only a slight delay but not that noticable.

Pros

Friendly user interface - great UX - Not expansive

Cons

Need to sign on very often or no reception of the call

Pros

Easy to use when Zendesk and Hubspot are integrated

Cons

Some minors features, there is no major cons

Pros

I use this service for client calls, and am always impressed about the crystal clear sound quality, with hardly any jitter or delay.

Cons

Canceling virtual phone numbers currently requires contacting customer service but it would be nice to be able to do this online.

Pros

Integration with Pipedrive, call recording, missed call notification .

Cons

really nothing I can think about at the moment

Pros

It's really easy to use, and comes with everything you need.

Cons

There's a slight delay due to the internet calling.

Pros

- Ease of use
- Great reporting in live time
- Ginelle always on hand to assist

Cons

- Nothing to report, I have no complaints.

Pros

It is very easy to use, perfect for my business and excellent customer service.

Cons

The website is not always easy to understand