User Reviews Overview

About Smart IP&O

Smart IP&O is a cloud-based and on-premise solution that lets businesses manage processes related to inventory planning, demand forecasting, supply chain management, and more. Hosted on the Amazon Web Services (AWS) platform, it...

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Feature ratings

Value for Money
4.4
Features
4.6
Ease of Use
4.7
Customer Support
5

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7 reviews

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Stephanie
  • Industry: Furniture
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2022

Exceptional

We have a much better inventory position largely due to using Smart IP&O. Our inventories are better aligned with the customer demand and timing of the demand. We are able to better identify trends and pick up on changes in a more effective manner by using Smart IP&O. We are also able to provide the leadership team and our factory partners with projections regarding our anticipated demand. In addition, our inventory turns have increased. Smart has been very valuable in our S&OP processes and has made a positive difference in our inventories.

Pros

Smart IP&O is user friendly, easy to learn, and navigate. It's ability to leverage various mathematical forecasting techniques is one of my favorite attributes. It is a great help in our capability to respond to unplanned demand changes, without creating obsolescence.

Cons

Smart IP&O does not have the functionality to perform an ABC stratification. This feature would be useful to our business segments and a time saver for us.

Alternatives Considered

Logility Platform and JD Edwards EnterpriseOne

Reasons for Choosing Smart IP&O

We desired a tool that was less challenging to use while maintaining or increasing effectivity.

Switched From

Logility Platform

Reasons for Switching to Smart IP&O

Smart IP&O introduced us to an extremely knowledgeable, customer centric team along with a terrific product that we could use to forecast our business with ease. The team listened to every concern and actively worked to get us what we wanted and where we needed to be.
Alex
  • Industry: Medical Devices
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 8/11/2020

SMART at Confluent Medical

Pros

Built in integration to Epicor. Responsiveness of company to add functionality that was needed. Easy export/import capabilities.

Cons

Length of time needed to tweak functionality to match our requirements, but I appreciate the responsiveness and willingness to do that.

Gurkaran
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/11/2022

Steelfire Equipment Ltd.

Good so far!

Pros

The software UI is effortless and easy to navigate.

Cons

Not necessarily a con, but initially it does take a while to customize the settings to your business operational goals. However, the learning curve is not that steep.

Top Smart IP&O Alternatives

Logility Platform

JD Edwards EnterpriseOne

SupplyShift

0
Mike
  • Industry: Automotive
  • Company size: 201-500 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/11/2022

Automate Demand Planing and eliminate spreadsheets

Our experience has been very positive. The team at SMART is great to work with and provide quick support when needed.

Pros

The tight integration with our Epicor ERP\Kinetic software. Without a solution to generate demand for our high mix - low volume products we would be in the dark. This tool replaces a bunch of spreadsheets that where never populate with live data.

Cons

The cost is a bit high for our size company. There are many features we do not use. This product is like any feature rich product it takes ownership and dedication to fully utilize.

Jeff
  • Industry: Arts & Crafts
  • Company size: 11-50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/9/2022

Cutting Edge Forecasting and Inventory Optimization Software

Moving from excel to Smart has taken our forecasting to another level. It has saved us loads of time from updating excel spreadsheets each month, which were getting out of control. We are much more confident in the forecasts we are using and the purchase orders we are placing. We have also been able to react much quicker to the major supply chain and demand planning challenges over the past few years.

Pros

Smart has really powerful features and functionality for both forecasting and inventory optimization that other software packages we considered didn't have. The software is reasonably priced for what it does, which made it affordable for us and a great value. Smart's ability to load and compare multiple forecasts has worked really well for us.

Cons

Support is very good but would like more resources for self-help and to leverage more of the features and functionality.

Andy
  • Industry: Medical Devices
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/9/2022

SMART Demand Planning and Inventory Optimizatio

Pros

Systemically using statistical modeling for our shipping patters that provided insights to our Sales pipeline. We have also integrated SMART IP&O with our ERP software to assist in the management of inventory policies.

Cons

The software and support meets our needs

Don
  • Industry: Import & Export
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2022

Smart

Very happy with software.

Pros

The forecast feature is extremely helpful. I am still a new user. I have not fully utilize the Smart.

Cons

Nothing I can think of at this moment.

7 reviews