ApplicantStack Reviews

Pros

The software incorporates a plethora of features which make it easy to find anything needed to successful transition applicants through the process. Their customer service is top notch and they have always responded to any questions almost immediately. The reports make tracking applicants through the entire process simple and quickly actionable when we see a bottleneck in our process. The onboarding feature has been an excellent benefit as well to help alleviate the paperwork at orientation.

Cons

It is difficult to mention anything that I liked least. Importing documents into the onboarding side for applicants to fill out can take time and effort and yet being able to self-serve in creating these has been very cost effective and helpful.

Pros

I have been using this software for over 2 years. I have been in the Staffing Industry for 35 years and this is one of the best software I have used. It is easy to navigate It has the recruiting and On boarding piece that integrates with each other and you can add your own forms or used their customized forms. It even has a module for you to do your payroll. The support has been excellent and the price is very reasonable. I would highly recommend this product especially for Staffing Agencies.

Cons

There is really nothing I would change. The changes that I did have as been made.

Pros

As an applicant tracking and onboarding software, it does its job relatively glitch free. For the price, you can maintain most major aspects of compliance without spending an arm and a leg for each additional user. This is great for a smaller company. In many ways, it is even better than some of the competition that many larger companies are using because of the "name" attached, such as ADP, Taleo, etc. It is easy to use and mobile optimized from the start, something some of the big names can't say. Most of the navigation features are intuitive.

Cons

Integration with other software, such as ADP payroll, Deltek, etc., is lacking or non-existant. As your company grows in size, you start to see its limitations because they don't cater to larger companies. Also, one of the ways that Applicantstack cuts overhead costs and keeps cost low to the customer is by limiting features. There are some customization features that competitors offer that are just flat out impossible to do in this suite. There are also some quirks in how the software operates that can be frustrating.

Pros

Reporting features
Notes feature
Text messaging feature
Onboarding portal (amazing!)

Cons

I wish you would coordinate payroll features with Gusto!

Pros

Relatively easy to use. No extra bells and whistles that we don't need. The price is GREAT.

Cons

I would like to see the posting location options continue to evolve and develop. I appreciate the changes/updates that have come recently in the area.

Pros

Easy to classify and manage a large database of applications. It is also nice that it deploys a job posting to major job boards.

Cons

It is inconvenient that you can't search key words in the application form. Only the resume is searchable.

Alternatives Considered

BambooHR

Reasons for Switching to ApplicantStack

Cost was the major factor. We needed something that managed a large volume but was cost effective.

Pros

I like that Applicant Stack integrates with Corvirtus for applicant competency testing and the value for cost is very good.

Cons

I am finding that oftentimes the automated emails being sent via the ATS wind up in the applicant's junk or promotional mailbox vs. their inbox and that has negatively impacted the applicant experience. I also wish that there was a how to / resource document library.

Alternatives Considered

Workable and Greenhouse

Reasons for Switching to ApplicantStack

Ultimately it came down to cost. I needed to streamline the recruitment process and Applicant Stack was able to provide a product that improved my efficiency for a fraction of the cost. It is not super user friendly and does not have all the bells and whistles, but it does get the job done.

Pros

Applicant Stack works with you to make a product you want to use. They customized our job board to look like our customers' webpages

Cons

It is not the prettiest looking software but that's not that big of a deal for us

Alternatives Considered

Breezy

Reasons for Switching to ApplicantStack

ApplicantStack was able to customize and integrate with the other programs we use like AxisCare

Pros

My experience with this software has been decent. The functionality is pretty straightforward and easy to use. It has multiple options for posting job openings on various job boards, and lets you post in specific locations, general regions, or nationally. The integration features with other applications saves a lot of time as well. I like the option to create personalized applicant screeners to help filter out unqualified candidates. Software can be used as an applicant database to save candidate resumes for future use.

Cons

Interface is very basic, and does not offer many features as the competing services. There is no advanced options when creating job postings which may limit the target audience, especially for more technical positions. It would be nice to have more menus and drop-down features. Also, job board options are limited, so it can be frustrating if there are multiple users.

Pros

The ease of use and ability to find all information in one location.

Cons

Would like to see the ability to use it as a training software as well and have more restrictions on what users can see.

Pros

This software is great for tracking candidates through the hiring process. It acts as a central hub for the entire hiring process. It allows you to track all of your current open positions, all of the actual job postings on the different platforms and job boards, the number of applicants for each job/position, indiviudal candidate information, candidate application status, interview stage, interviewer notes/comments/feedback, and candidate communication and history.

Cons

The only thing that I do not like about this software is it does not create one universal profile for candidates. Instead, the candidates profile is created based on a position. Meaning, this allows for duplicates of the candidates. So, if a candidate applies for multiple positions or has applied in the past, everything is on separate profiles. It will give you an icon by the candidates name notifying you there are duplicates, however you have to click on each individual duplicate to see the candidates history. It would be much more helpful if you could click on the history of the candidate and see all the positions they have applied for, the stage they're at in the hiring process for each position, any notes left from the recruiting team or HR team from past interviews or interactions and all communication with the candidate.

Pros

I like how well the software functions. I have not experienced any issues or glitches. Customer service is quick to respond and assist with anything you need. They don't look to screw you over - we requested a custom application and they opted to not charge us for creating it. The overall modern look of the site is a plus as well. The partnerships with online jobboards (mainly Indeed) is a major factor in applicant turnout, as that is where we receive the majority of ours from. Nearly every question you have can be answered with prewritten questions and responses for just about every aspect and function. Customization is a huge player in this software - you can order and lay out exactly how you want your data and information to be presented to you so you don't have anything that is unnecessary.

Cons

The formatting of certain aspects is sometimes a pain. When you are writing a job post, the window you type the text is set fairly short as far as how much vertical space it takes up on the page. It is not expandable like other text boxes can be, so it's a pain to see what you are working on sometimes if you have a lot of text.

Pros

I like that it’s very user friendly. And the customer service had been great!

Cons

There are limitations to design but for the cost it is to be expected. Not an issue with what we need though.

Alternatives Considered

Workday HCM

Reasons for Choosing ApplicantStack

Cost

Switched From

Workday HCM

Reasons for Switching to ApplicantStack

Customer service and cost

Pros

Eliminates paper applications, easy to send one email to multiple candidates, easy to use. One of the best decisions we made to improve our Recruiting & Hiring process.

Cons

1) Expensive for multiple users, we have limited our users due to the high cost;
2) Wish there were a better way to capture notes within candidate records that aren't 'buried' in tabs and mouse clicks. Putting notes into the application fields ends up pushing the row size too large. Is there a way to create a sort of "sidebar" for each candidate where the user could put in a lot more text for notes? Also, have a similar "sidebar" on the main screen.
3) Reminders - would like reminders to be sent through the system to the Hiring Managers about their interviews, etc.
4. Wish there were a way to integrate with our payroll software.

Pros

I used ApplicantStack when I was at an executive search firm. It was a major improvement from the previous system we had, but it was still pretty bare bones. I had to do a lot of manual data uploading (our firm wouldn't pay a consultant to transfer our data so I had to do it manually). Now that I've seen some newer, more updated systems with more features, I would describe Applicant Stack as just OK.

Cons

I had to do a lot of manual data entry with this system. I remember making mistakes easily. Having to format job descriptions frequently to make sure it matched what was showing up on our career page online. Also had challenges with the way the home dashboard showed open positions. It just wasn't that sophisticated. You get what you pay for!

Pros

With the ease of the portal system, everything is in one place.

Cons

The employees profiles for different jobs, I wish there were easier ways to Do Not Pursue on incoming Applications

Alternatives Considered

Paycom

Pros

Easy to create customized messages for a variety of recruitment needs. Global notes for people who appear as duplicates for applying to multiple roles. Resume upload links that are anchored to candidate application making it easy by simply sending an email with a link to upload resume.

Cons

Cannot open multiple tabs to work on several candidate dashboards. Would love for the make note global feature to be a part of the rejected stage as well. When making changes, it would be great for the change to save itself automatically or instantly after clicking save, theres been instances when we've lost work in progress or waste valuable time to update candidate record. Date/time stamp for document uploads. Customize email notifications for jobs some people aren't a part of.

Pros

the software is easy to set up and use - - the listings are easy to create and link to recruitment ads. the company has about 35 employees so we are small. Applicant stack does the job - we have excellent record on hiring from our own efforts verses head hunter.

Cons

Its all great actually -- I do not have any issues or suggestions to change much of anything. I use ApplicantStack for keeping resumes on file - -I review old resumes. It would be easier if all resumes had to be in a word document so I would not need to download - I could just attach file to email if I choose to send candidate an email. Otherwise it is fine the way it is.

Pros

easy to use, easy for onboarding, easy for HR

Cons

I did not feel disappointed, but little bit enchantment required

Alternatives Considered

Microsoft Power BI

Switched From

Bitbucket

Pros

It's easy to set up and use. Love the ability email and text candidates.

Cons

Not much, but maybe the ability to archive candidates. It does seem to be cluttered when you have thousands.

Pros

I love how easy it is to access applicants, write notes, receive feedback from references, and take them through a logical hiring process all on the site! It saves me a lot of paper and sticky notes...

Cons

Mostly, the ApplicantStack tool is convenient and easy to use. I am completely satisfied with the tool "as is", but I do have a suggestion for a feature; sometimes I have set a candidate to "interview" stage and then forget to put them on my calendar. I then have to dig through papers and sticky notes to see if I can find when we set up a date and time. It would be nice if there were an option to set a "due date" for when the stage should be complete to help keep me on track.

Pros

We’re a call center so we get a lot of applications across two centers in two different states; keeping track of those applications in Applicant Stack is so easy to do and with the new onboarding tool it’s even better!

Cons

The original setup of the application which requires some coding. Also, pulling useful reports is my weakest area as I never seem to be able to set the criteria correctly.

Pros

Ease of installation

Ease of posting jobs

Modification options

Cons

I believe that there should be a standard cost for your company to purchase access rights, not have to be limited by administrators/users or having to pay for manager access

Pros

ApplicantStack empowers employers to focus on creating a great job ad that is visible on all the popular job search sites!

Cons

All applicants still need to be added manually to our CRM for tracking and hiring purposes. The website is set up great for tracking applicants but that tracking must be duplicated in our CRM for utlization and visibility for other team members. ApplicantStack data should feed automatically to ClearCare for more efficient time management. We would be willing to pay more for this feature.

Pros

Easy to access and receive applications. Easy to export applications. The information stays in the system indefinitely, so I never have trouble accessing a application from years prior. Application is customize-able.

Cons

Wish there was an ability to get an applicants real signature with a program such as docusign, we run into trouble when requesting background information because companies do not always accept digital signatures. When customizing, it can get a little confusing with the amount of 'applicant stage' options.