Focus X Reviews

Pros

The ease of use and the way the software was built around my business us case.

Cons

Reporting could have been little more dynamic by including pivot tables

Pros

1. Simple and Easy to use, with limited or no training required
2. Highly customizable core modules, and easy to integrate with any other solution
3. Shorter go live period/upgrade and patches
4. Excellent resources for implementation and support
5. Finance integrated, easy to use budget module

Cons

not any feature in particular, most of what functions we required had worked well.

Alternatives Considered

SAP S/4HANA Cloud, Oracle PeopleSoft and SAP HANA Cloud

Reasons for Switching to Focus X

Value for money and it accommodated our Customization requests

Pros

Easy to learn and user friendly. Good support from Customer service.

Cons

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

Pros

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Cons

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

Alternatives Considered

TallyPrime

Reasons for Switching to Focus X

Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version

Pros

I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features.

Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Cons

Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.

Pros

User friendly, flexible, allow customization, a lot of features

Cons

Implementation took way too long and not professional.
What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business.
Too many bugs i.e. those report and function used to be alright then suddenly it does not work.
There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.

Pros

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

Cons

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

Pros

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

Cons

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

Pros

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

Pros

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Cons

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

Pros

Can process huge volume of data
Integrated with our company's need
Options to get filtered data
Can request for a specific kind of module to be implemented according to need

Cons

A lot of bugs and errors
Sometimes get crashed while working on something important
Very slow when processing huge volume of data
Graphically looks very old and cheap

Pros

Reliable, you can operate even when you are offline (local network setup).
For the restaurant operation point of view this is a very good system with many tools to improve control.

Cons

As you have a local network, you will always depend of a local server, if you loose that you loose you data.

Pros

Its easy to use with good User Interface, the reports are a major time saving. The software works smooth.

Cons

The customer service is pathetic, You have to call the customer service many times for one issue and they don't respond early. The worst service. Apart from that the software is perfectly fine.

Pros

user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

Cons

poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw

Pros

Nothing, it is unstable and could have ruined our business

Cons

Instability, lack of ability to deliver a product to spec. Support is overseas and despite ridiculous amounts of patience and understanding had to revert back to our 20 year old out date but stable software.

Pros

It’s Customisation and the ease of reporting

Cons

Software bugs and technical not able to resolve. Critical financial acs, reconcile, customer outsnding, balances got errors. 2 yrs past and still problem exist.

Pros

Focus is an Awesome software with great flexibility

Cons

Although its an integrated software, however, its split in various modules and each module is required to be purchased separately

Pros

Easy to Deploy and Use. Customisation can be done as per requirement. Regular Updates available subject to subscription to AMC.

Cons

Limitation on Number of User as additional user are charged.

Pros

Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good

Pros

It is very easy way and working together

Cons

It's gd easy find out of feature and employees smooth work and focus employees corporation is good.

Pros

Combined solution for every platform, its a customizable software

Cons

none, its a comprehensive solution which can be modified as our needs

Pros

you can integrate the software to a mobile application

Cons

there's an issues of windows display adjustment

Pros

Ease of use. Acceptable interface for users

Cons

rigid framework. Customization becomes tedeous

Pros

Ease Of Use overall
I Like It since was focus 6

Cons

None , as customer care is covering all points

Pros

NO PROS IN THIS SOFTWARE, I CANNOT FIND ANY GOOD FEATURE THAT I CAN DESCRIBE

Cons

EVERYTHING IS COMPLICATED AND NOT ACCURATE AND SUPPORT SO HORRIBLE