User Reviews Overview
About Illumine
Illumine is a comprehensive childcare management software packed with all the functionalities of daycare & preschool owners. Directors and teachers can manage administrative reporting, program planning, manage billings, interactio...
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- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
A good software for childcares
A lot of paper is saved. Also a lot of followups on emails, SMS are saved by using this product. The experience has been great and their support team at times has gone out of their way to help. Overall the experience has been great.
Pros
I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app.
Cons
There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite.
Response from Illumine Labs
Thank you for your review. We got your review today and coincidentally we released the favorite feature too!! Once you receive the update you will be able to use this feature

- Industry: Human Resources
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
All-inclusive Child Care Center Management Software
So far I love everything about Illumine! They are quick to sort out any issues if we rarely have them. Time and again they surprise us with new features.
Pros
There are more things than I can list about why I like Illumine as a parent. I love being able to check in on my kid any time during the day with there Live streaming feature. My kid's school uploads pictures in afternoon and I eagerly wait for it during my lunch time. It helps them feel a part of my kid's day at daycare . Apart from parent communication, I like how bills are always available in my email and also sending food and medicine notes to the class teachers.! Recently they created a video of my kid's journey in the school and all the family members were absolutely delighted with the video.
Cons
The cons that have come up are very few and mostly relate to the internet services which automatically gets sorted.
- Industry: Computer Software
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Need improvement in the UI navigation
It was a pleasant experience
Pros
The facility to upload pictures and videos
Cons
When I want to see a particular day's dairy, all the dairy details will come up.
Top Illumine Alternatives
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Using for KinderGarden
Its a good experience can be little more improved ,Good job team :)
Pros
Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements.
Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent
Cons
Till creche has to get implement or use of many features like fee payments,live streaming and so on .
This will add a wonderful experience hassle free tasks
Response from Illumine Labs
Thank you for taking your time out and reviewing us ma'am. We support payments, live streaming and bus tracking, etc. But your school hasn't enabled these features on our app. We will reach out to your school to share this feedback and also request you to do the same :)
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Illumine is overall good product but it needs some improvements
Overall, with the age of app, it is performing good. But still needs some improvements.
Pros
1. We can closely watch kids activities on timely basis.
2. We can watch photos of events and activities in school
3. We can update our photos at home and download school photos
4. Communicate with teachers and care takers about his deeds and chores
Cons
1. It is not possible to download all the photos at once
2. We need live monitoring feature by linking webcams with illumine app
3. Customer care needs to be very prompt in answering queries
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
A teacher's guide
Good
Pros
The best feature is that it allows to choose different options while posting pictures for kids. Easy to check updates and backdated information.
Cons
No option of selecting multiple parents to message. Have to individually select which is time consuming.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Very happy we chose Illumine for Earthlings
Illumine helps us stay connected with parents effortlessly, it helps the team work seamlessly on a single platform
Pros
Customer support & customisation options
Cons
iOS can be unstable & updates take a bit longer than we’d like
- Industry: Information Technology & Services
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
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Review Source
Illumine - A fantastic software application
my overall experience is fantastic with this app and enjoyed the features.
Pros
this app is good in terms of school and children management.
Cons
NA. As such as no cons seen in this app .
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Nice
Pros
CCTV, Photos, Tracking leaves / request, attendance, syllabus
Cons
Help support from Customer Care. Also my invoice is shown as pending, though I have paid it completely
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use app
We are very happy with the support team for every time fast reply.
Pros
It is very easy to use from parents and teachers. Easy to upload many photos and videos, fast connection with the parents - messages, observations, reminders, etc. Thankful for improvements that they do designed for us.
Cons
bugs occurs sometimes especially with notification correlation.

- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Value for Money
Over all experience is too good.
Full illumine team is very good and great at their work. Knowledgeable and always ready to help and solve our query.
Pros
Its a very user friendly app. It was very easy to start using it.
The app has features that are easy to use and due to the app the daily operations and updates have become very fast and tip of the finger.
The adding of schedule and events is the best feature i like.
We have also started using CRM which becomes very easy for us to track the new enquiry.
Cons
Few features i have to add for all the centres by selecting different centres. It should have been like we add things and it has an option of having it for all centres.
For example when we add events. We have to add for all the three centres . It should at a click "add this event for all centres" You click on "YES"
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Great Customer Service and Ease of Usage
Illumine team is very proactive in solving our issues at all hours. The app is very easy to use and has many features that will make life simple for both customers and school management
Pros
About the software - lots of features, easy to use.
Cons
Sometimes there are issues with timely updates but they are taken up by team immediately
Response from Illumine Labs
Thanks, a lot for such a positive review. We really enjoy working with your team.
- Industry: E-Learning
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
My experience with Illumine app
My overall experience with Illumine has been excellent as per the reasons given in the Pros section like ease of use and all necessary features in one package
Pros
I have loved the Illumine app ever since I started using it as it is very user friendly. My work has become so much simpler and less time consuming as it has all the necessary features in one package like student attendance, sharing documents, lessons and assignments, sharing photographs and videos, posting announcements and reminders and scheduling meetings.
Cons
No concerns as such except that sometimes I have to download the picture and open with software like Paint to convert to JPEG.
- Industry: Information Technology & Services
- Company size: 201-500 Employees
- Used Daily for Free Trial
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Review Source
Awesome tool to track the progress of your child
SO far so good!!
Pros
ease of use, interacting with the teachers on a daily basis is very easy
Cons
I would like to see more details about what kind of food is my kid eating, how much did the kid eat, what was the teachers remarks for the day, and oh ... most important, may be add like live streaming that would be very helpful and comforting
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Great for Schools
Pros
My child’s teachers use this app to keep us up to date about what he is eating and learning in class. It then allows us to follow up on the lessons from home.
Cons
I wish there was an option to respond to the posts or comment on the photos.
Response from Illumine Labs
Thank you for taking your time out and reviewing us Mr Logan. We have an option to enable comments for photos but it is activated based on the school's discretion. We will reach out to your school with the feedback and hope they allow us to enable this feature.
Also in the next release we are introducing the concept of marking your photos as 'favorite' for easy filtering )
- Industry: Banking
- Company size: 5,001-10,000 Employees
- Used Daily for 6-12 months
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Review Source
Parent of user
Pros
Ease of use. Lesson plans needs to be improved
Cons
Lesson plans is exhausting to access.
The Ux /ui needs to improve
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Good enough for a beginner
I use the software for my son to go to school. He is able to log in and be productive as a preschooler who has never been to a regular school. So that should tell you what Progress this software has assisted us with.
Pros
I honestly just use the software for my son to go to school. I find that it's pretty easy to use and simple to navigate.
Cons
Some times I have connection issues, but that's with anything. Other than that I don't really know much else about it to say anything bad.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Excellent software
One word. Excellent
Pros
illumine was easy to use and very convenient . I love that I can communicate with the school efficiently and effectively. It keeps the school accountable as they have to post daily updates.
I can see how my child performed through the day and most importantly download pictures for the grandparents. Its excellent. I would highly recommend it.
Cons
Nothing so far. I have enjoyed using this software
- Industry: Internet
- Company size: 51-200 Employees
- Used Daily for Free Trial
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Review Source
Good app for school management & child development tracking
Pros
Good app for school management & child development tracking on daily basis
Cons
some developer issues are there- videos which are uploaded sometimes shows issue to play
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Vivero School User
The application is good.
Pros
The features are good but needs some updates. Please read the comment in the next question.
Cons
1. The way we scroll through the updates is not very convenient.
2. Within the Student profile-> Photos-> There is no option to delete the already uploaded photos. Why is this feature missing.
3. A dashboard kind of view is missing.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Trusted
Pros
Everyday I am leaving my child in daycare. I have installed illumine app through daycare. Its very useful for me monitoring the my child activities like food, diaper change, potty, play and Nap. I can manage balance work and personal life
Thanks lot illumine app
Cons
I liked all features in illumine app. so no con
- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
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Review Source
Simplifies virtual school management
Pros
school calendary/diary; ability to share assignments and their responses.
Cons
doesn't show the history of comments on assignments; should enable feature to have 1:1 chat with teachers to clarify doubts.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
School management made easy
Pros
School diary; Assignment management, submission and Tracking
Cons
Ease of use is poor.
Comments history and management is lacking.
Chat with Teachers should be included.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Useful for my Kids school
Pros
My kids school uses this app and it has been really helpful in getting the details uploaded on the progress, joining the video calls daily and check messages from the teachers.
Cons
The interface between screens could become slightly more smooth.
- Industry: Design
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Good user experience design
Pros
Ease of use as a parent portal. Very well structured and good information design
Cons
Nothing really as yet! I have used it for less than 6 months but so far I haven’t found anything that I didn’t like