User Reviews Overview
About Illumine
Illumine is a comprehensive childcare management software packed with all the functionalities of daycare & preschool owners. Directors and teachers can manage administrative reporting, program planning, manage billings, interactio...
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
A good software for childcares
A lot of paper is saved. Also a lot of followups on emails, SMS are saved by using this product. The experience has been great and their support team at times has gone out of their way to help. Overall the experience has been great.
Pros
I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app.
Cons
There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite.
Response from Illumine Labs
Thank you for your review. We got your review today and coincidentally we released the favorite feature too!! Once you receive the update you will be able to use this feature

- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
All-inclusive Child Care Center Management Software
So far I love everything about Illumine! They are quick to sort out any issues if we rarely have them. Time and again they surprise us with new features.
Pros
There are more things than I can list about why I like Illumine as a parent. I love being able to check in on my kid any time during the day with there Live streaming feature. My kid's school uploads pictures in afternoon and I eagerly wait for it during my lunch time. It helps them feel a part of my kid's day at daycare . Apart from parent communication, I like how bills are always available in my email and also sending food and medicine notes to the class teachers.! Recently they created a video of my kid's journey in the school and all the family members were absolutely delighted with the video.
Cons
The cons that have come up are very few and mostly relate to the internet services which automatically gets sorted.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Need improvement in the UI navigation
It was a pleasant experience
Pros
The facility to upload pictures and videos
Cons
When I want to see a particular day's dairy, all the dairy details will come up.
Top Illumine Alternatives
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Using for KinderGarden
Its a good experience can be little more improved ,Good job team :)
Pros
Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements.
Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent
Cons
Till creche has to get implement or use of many features like fee payments,live streaming and so on .
This will add a wonderful experience hassle free tasks
Response from Illumine Labs
Thank you for taking your time out and reviewing us ma'am. We support payments, live streaming and bus tracking, etc. But your school hasn't enabled these features on our app. We will reach out to your school to share this feedback and also request you to do the same :)
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Illumine is overall good product but it needs some improvements
Overall, with the age of app, it is performing good. But still needs some improvements.
Pros
1. We can closely watch kids activities on timely basis.
2. We can watch photos of events and activities in school
3. We can update our photos at home and download school photos
4. Communicate with teachers and care takers about his deeds and chores
Cons
1. It is not possible to download all the photos at once
2. We need live monitoring feature by linking webcams with illumine app
3. Customer care needs to be very prompt in answering queries
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
A teacher's guide
Good
Pros
The best feature is that it allows to choose different options while posting pictures for kids. Easy to check updates and backdated information.
Cons
No option of selecting multiple parents to message. Have to individually select which is time consuming.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Illumine review
Good
Pros
It’s easy to use. One platform with all features.
Cons
The lesson tab has some probelm.
When we go back to take another printout the lesson tab sets to its default set and shown the result rather then showing what I selected ( like by date or month). It’s not convenient to use to take printout.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Very happy we chose Illumine for Earthlings
Illumine helps us stay connected with parents effortlessly, it helps the team work seamlessly on a single platform
Pros
Customer support & customisation options
Cons
iOS can be unstable & updates take a bit longer than we’d like
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Illumine - A fantastic software application
my overall experience is fantastic with this app and enjoyed the features.
Pros
this app is good in terms of school and children management.
Cons
NA. As such as no cons seen in this app .
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Nice
Pros
CCTV, Photos, Tracking leaves / request, attendance, syllabus
Cons
Help support from Customer Care. Also my invoice is shown as pending, though I have paid it completely

- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Value for Money
Over all experience is too good.
Full illumine team is very good and great at their work. Knowledgeable and always ready to help and solve our query.
Pros
Its a very user friendly app. It was very easy to start using it.
The app has features that are easy to use and due to the app the daily operations and updates have become very fast and tip of the finger.
The adding of schedule and events is the best feature i like.
We have also started using CRM which becomes very easy for us to track the new enquiry.
Cons
Few features i have to add for all the centres by selecting different centres. It should have been like we add things and it has an option of having it for all centres.
For example when we add events. We have to add for all the three centres . It should at a click "add this event for all centres" You click on "YES"
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Simplifies virtual school management
Pros
school calendary/diary; ability to share assignments and their responses.
Cons
doesn't show the history of comments on assignments; should enable feature to have 1:1 chat with teachers to clarify doubts.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Review
Pros
The feature to look at the class schedule and communicate with the instructor.
Cons
Meeting invite link. Often had issues in locating the meeting link to join the class.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Illumine is great and long way to go!
Illumine replaced the handwritten diary notes from my child’s school. I was assured by the school that I will get continuous updates. I was not disappointed. I am able to check the food menu every day and accordingly decide whether to send the meal or not. Previously I had to followup with the teachers about the medicine notes for my child. Now I simply have to log on and log a medicine note.
Pros
I simply love their medicine and concern section in the app. It saves lot of effort on both on my side and the teacher side.
Cons
They can improve their push notifications. At times it comes with a delay. I have raised it to them and they have said they are working on it
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great solution for pre-schools
Very pleased with the partnership.
Pros
Constant innovation resulting in feature upgrades.
Intuitive to use.
Amazing support.
Cons
None at all. Any bug identified is immediately fixed.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Illumine feedback
Pros
Its a great way to communicate with parents.
Cons
Cant really give an honest answer as I havent explored all the features myself
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Parent of user
Pros
Ease of use. Lesson plans needs to be improved
Cons
Lesson plans is exhausting to access.
The Ux /ui needs to improve
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
As a User
Pros
Notifications , activity creation and payment
Cons
response should be quick as current and downloads as well
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Excellent software
One word. Excellent
Pros
illumine was easy to use and very convenient . I love that I can communicate with the school efficiently and effectively. It keeps the school accountable as they have to post daily updates.
I can see how my child performed through the day and most importantly download pictures for the grandparents. Its excellent. I would highly recommend it.
Cons
Nothing so far. I have enjoyed using this software
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Hi
Pros
The ability to edit/delete the uploaded
Cons
I am Unable to post more than ten photos
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Easy Application
Excellent features even for the child to be able to understand and use it when a parent is not using it.
Pros
It's easy to view lessons & well managed zoom calls with the class
Cons
Some lessons were confused with other classes but figured out with Teacher's name. Although would prefer to be able to see just the class n lessons from whom our kid is taking classes.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Illumine - A great app for Edtech!
Overall experience has been excellent. Its easy to navigate, simple to use & all the basics are shown upfront.
Pros
Illumine is a great software. It allows us to keep a track of the child during his school time. It is easy to navigate & the most recent info is always available at the opening page.
Lesson plans can be uploaded by school which we can view & prepare the child accordingly. There is a fee reminder as well on home page of the app, incase we forget & can certainly be helpful in saving the parents from late fee penalty.
Cons
Though a daily attendance tracker is there, but a monthly days school attended is also needed. That is the only miss. We are yet to explore it fully though.
- Industry: Education Management
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
For product provided by school
My son enjoyed it and he is the one uses it
Pros
Creative methods to challenge kids in a fun easy
Cons
Too long of activities for younger kids.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Simple and effective software for pre-school administration
Pros
1. Ease of uploading content (files, videos, photographs)
2. Tracking tasks and actions
3. Collaboration with peers
Cons
Very few cons and these are more improvements that can be included on the product
1. Notifications can be improved
2. Crashes on few occasions
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Useful for my Kids school
Pros
My kids school uses this app and it has been really helpful in getting the details uploaded on the progress, joining the video calls daily and check messages from the teachers.
Cons
The interface between screens could become slightly more smooth.