User Reviews Overview
About SKU IQ
SKU IQ helps users save time by automatically connecting their e-commerce inventory and POS to synchronize data changes in real-time. It connects all major POS (Clover, Square, Lightspeed) with all major e-commerce systems...
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great Product for any small Business
SKU IQ is a great instrument for any small business needing to get their products online. Plus their customer service team is great too! Our inventory to our store is connected to our Shopify account and is working great with little or no issues.
Pros
I love the Support and how well it works. I used other software that always had problems with syncing my products to shopify.
Cons
Nothing I can say at this time. The service and software is working great with no problems for the last 2 years that we have been using SKU IQ
Alternatives Considered
ShopventoryReasons for Switching to SKU IQ
It's all-around a better tool than Shopventoy and the customer service is much better than Shopvenory.Response from skuIQ
Thank you so much for your detailed feedback! We appreciate you calling out how long you have been using SKU IQ and how it compares to Shopventory. We are so happy to hear that you've had a positive experience with both our product and service team and look forward to continuing to serve you in the future!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
[SENSITIVE CONTENT] Is The Best!!!! Phenomenal Support
Pros
Everything done in 15 minutes and super fast help.
Cons
Sku Iq has to be contacted to disassociate the account from sku iq. Company support hours are 2 hours behind.
Response from skuIQ
Thank you for your feedback! We hope to improve user-facing controls like disconnecting/reconnecting platforms in 2023. Hopefully this will improve your user experience :)
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great product, better service.
We are launching ecommerce for the first time and this solution has allowed us to do so with limited hiccups.
Pros
This is a great solution for us as a small business. We do not have the bandwidth to support a custom solution, so this out-of-the-box software was perfect for linking our inventory systems.
Cons
The initial set-up process was a little lackluster, but their support team has been very helpful along the way.
Response from skuIQ
This is great to hear. Thank you very much for taking the time to leave such detailed and thoughtful feedback. We are really pleased that the support staff was able to help you get set up and that you are saving time with SKU IQ! Improving our self-service onboarding experience is something we have worked on and will continue to work on going forward. This is a rather complex area of business (inventory management in general) and empowering customers to navigate the setup successfully is a very important priority for us.
Top SKU IQ Alternatives
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Sku IQ Review
Over all great idea for a product but frustrating trying to fix glitches with customer support.
Pros
I liked that this integrated square inventory with shopify.
Cons
The customer support with fixing glitches.
Response from skuIQ
Thank you for your valuable feedback, we are sorry to hear that our customer support was less than stellar and would love to learn more about your experience! Please email [email protected] with your story and someone will be in touch!
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great software yo synchronize your products!
Pros
Instant synchronization between your inventories POS and eCommerce. Pretty easy to use. No need to spend a lot of time to connect your stores.
Cons
Does not allow transferring more than 50 products at a time.
Reasons for Switching to SKU IQ
User experienceResponse from skuIQ
Thank you for your review! We do offer bulk pushing services at a one time fee for large catalogue migrations (over 50 products at once) for inventories of up to 10,000 items!
- Industry: Sporting Goods
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Works well and I don't need to babysit :)
Today I had to drop in to tech support to have them perform a sync procedure that is unavailable to users unless specifically requested (to prevent an inadvertent reverse sync). It was handled in no time and the technician was patient with me as I dealt with customers.
Pros
The system is a set-and-forget solution. Only a few times per year I drop in to sync new products. Everything else is handled.
Cons
So far, nothing. Perhaps others would have more advanced needs, but I sync my POS to my ecommerce to keep product costs and inventory in agreement.
Response from skuIQ
This is all great to hear, thank you so much for taking time to leave a review for SKU IQ! We are happy that our solution is meeting your needs and our support staff is responsive and able to quickly resolve any requests!
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
First time user and very basic
I like knowing that the SKU IQ system works so well with the Clover system and the customer knows what our product inventory is at all times. If there is a mistake it is usually my manual mistake, not the systems.
Pros
My website was put together by someone else who taught me how to upload and take care of my own site. So, being a novice at this I found that it was straight forward and easy to use and works well with my Clover POS system.
Cons
I don't have any complaints about this software with the way that I use it.
Response from skuIQ
This is wonderful to hear, thank you so much for leaving your feedback. We are glad to hear that SKU IQ is working well for your Clover setup!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
I Appreciated the call helping me get set up. Easy to understand and finish.
I'm hoping our online sells pick up.
Pros
Pretty self explanatory. Just time to sit down in a quiet place to do it whilst running a music store is challenging.
Cons
I haven't learned enough about it to have a negative opinion.
- Industry: Retail
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Best Customer Service
My experience has been pleasant and easy.
Pros
I like the ease of no-thinking automation between my pos and my online store.
Cons
I learned to make sure that it is important to ensure all stock keeping units were coinciding on both platforms or the sync wouldn't be carried out. I did not have this information and had some glitches with inventory. However, as soon as I contacted customer service they guided me on how to problem solve the issue.
Response from skuIQ
Excellent, we are so happy that you are saving time with SKU IQ and that our staff has been helpful! We look forward to serving your business in the future :)
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Service
Incredible Service !!!
Pros
The easy way to sync our inventory with clover
Cons
we would apreciate category and picture on our clover
Response from skuIQ
Great, thank you so much for your feedback!
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sku IQ Is the Inventory Software You Want
Excellent overall experience that does what it needs to do!
Pros
If you run a small business that has an eCommerce shop that is on a different platform than your in-store POS, you need SKU IQ. It's software helps sync inventories between both platforms (for us, BigCommerce & Square), and allows us to maintain accurate inventories on both platforms, avoiding most accidental overselling of items that aren't actually in stock.
Cons
As with any software, there have been issues every once and a while, however SKU IQ's support has always been top notch and worked diligently to fix any issues we've ever had.
Response from skuIQ
Thank you so much for taking the time to leave us your feedback here, it means the world to us! We are so happy to hear that SKU IQ is working well for you and also that you've experienced our top notch customer service!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
SKUIQ | Shopify & Lightspeed integration
Great experience. Their support is really helpful and fast. Love the product.
Pros
Their software is very easy to use and implement. Furthermore it gives me data on top products and brands which can be easily compared with POS and Ecommerce. This helps me in building online strategies.
Cons
In the beginning there was a problem which took a while to be figured out. Caused some malfunctioning of the software and a lot of false inventories.
Response from skuIQ
Hi Thomas,
Thank you for your review and feedback. We look forward to continuing to serve you and your business with better inventory management. If you have any other feedback we are always happy to hear from our customers.
Kindly,
The SKU IQ Team
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
FINALLY an app for individual products!
Very helpful costumer service. I was extremely pleased they were compatible Shopify. the costumer service has been helpful and pretty fast.
Pros
The nature of our inventory is every item is unique. there is no restock of inventory items, just new items being added daily all individual and this app is able to sync, organize, and stay up to date on new active items. It work well with Shopify.
Cons
Set up is not totally straightforward and does require a phone call with the team for walkthrough setup.
Response from skuIQ
Thank you for such detailed feedback. We will be looking into ways to make the setup easier for people who wish to self-serve. It is good to hear that our service and support team are doing a great job helping users get set up, but we do understand that having to go through a live setup experience could be a negative for some users. Thanks for your feedback, this is very valuable to us!
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Works alright, but a lot of 'jank'
Pros
Customer service has always been quick to respond. Software has been working fairly well since launch a couple months ago.
Cons
Very unintuitive to use. Would probably work very well for simple applications, but any sort of complexity and things get very confusing and difficult to use. If customer service gets elevated to a technical team, has taken a week or more to hear back. Have run into bugs in the software that have resulted in bad inventory counts that has caused items to sell twice
Response from skuIQ
Thank you very much for your valuable feedback! We are sorry to hear that you've had difficulty with our product due to a complex setup. We would love to hear more about your case so we can improve our product and processes! Please email [email protected] if you'd be willing to start a conversation around this! Thanks again :)
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Very happy with this software
Pros
This product has been easy to use and integrates well between our POS and e-commerce site.
Cons
No complaints as of yet. Happy with the product and the customer servie.
Response from skuIQ
This is great to hear! We are so glad that SKU IQ is working for you and you've had a positive experience with our staff. Thank you for taking the time to leave us your feedback!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Insanity’s review
Pros
User friendly and easy to adapt to
Cons
I didn’t find most of it hard. I guess I had to delete some repeaters manually but that’s it.
Response from skuIQ
Thank you so much for taking the time to review SKU IQ! We are happy to hear that you found the setup manageable as we aim to create the smoothest setup experience possible for what can be a very complex configuration.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
SkuIq Review Bruno Amorelli
10/10 very great customer service.
Pros
My brother takes care of Sku IQ most of the time and everything online. When he had to show me something I was surprised at how easy it was to use.
Cons
It took longer to set up, but I think it was because of my website developers not SKUiq
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Easy To Use
The customer service is great.
Pros
I love how I can transfer my square inventory to my website
Cons
none at all. I have no complaints.......
Response from skuIQ
This is great to hear! Thanks for choosing SKU IQ and for taking the time to leave your feedback :)
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Easy to use inventory sync
Has made inventory management through my POS and website easy and hassle-free
Pros
Ease of use, well designed UI, useful notifications
Cons
Sometimes items will duplicate and not sync properly
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Clean Design and easy managment.
Good customer service, reached out right away after purchase and good follow up.
Pros
Api connection with woocommerce and clover.
Cons
Pricing, and features lacking for the starter account with only 400 orders syncing.
Response from skuIQ
Thank you for your review, we deeply appreciate your honest feedback. Your comments around pricing and features will be taken into account for future planning. We are glad to hear that you had a great customer service experience as it is one of the things we pride ourselves on!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
My Inventory Headache is being relieved
Inventory and Inventory Control. It is so frustrating to sell something online, only to find out that the last one was sold at the tradeshow you just returned from
Pros
I can now match inventory for a POS System and an Online system - so the physical count is good
Cons
So far I have not found a least like. I hope it stays that way.
Response from skuIQ
Thanks for your feedback, we are so happy that SKU IQ is working well for you!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great product
Fine
Pros
I like the way the my Shopify e-commerce website syncs to my clover POS system.
Cons
I like the way it syncs, but I don’t like how it creates an additional product to the item.
Response from skuIQ
Thanks for your feedback, the additional item creation is a recent bug we have identified and are working to resolve very soon! So sorry this affected your business!
- Industry: Retail
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Customer Service
10/10 so far however I haven’t used it for that long
Pros
If you need help it’s available which is amazing to know that you can get any questions answered.
Cons
Nothing really so far so good I haven’t used it for that long tho
Response from skuIQ
Excellent, thank you for your feedback. We look forward to hearing how things go in the long term as well!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
MihoraCo CEO
Pros
It is very easy to navigate and they have excellent staff. [SENSITIVE CONTENT] helped me through my entire set up process.
Cons
I have no complaints about SKU IQ it is a very good platform all around.
Response from skuIQ
Great, thank you so much for taking time to share your experience with us!
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Inventory Management with ECommerce
Pros
communicates with my clover and shopify
Cons
I need more time to use the SkuIQ then I can give a better review of any changes I would like to see.
Response from skuIQ
Thank you for leaving a review, we look forward to your feedback once you've had time to get used to using SKU IQ!
