Asset Panda Reviews

Pros

Great solution, it really is very intuitive, easy to use, tracks and report exact locations, we can use e-signatures, let you know when to replace an equipment, and if you need help they have a great customer support and onboarding team.

Cons

Sime minor issues with the dates (only 2005 and on) and some errors with the search in the mobile version. The main con is the price with starts at around $250 per month and paid annually.

Alternatives Considered

Asset Essentials, eMaint CMMS, AssetTiger and UpKeep

Reasons for Choosing Asset Panda

We needed a more friendly tool that provide us with complete information.

Switched From

UpKeep and Microsoft Excel

Reasons for Switching to Asset Panda

On our evaluation chart this Panda rated higher in the cost / benefit ratio.

Pros

This asset management program is great since it is so simple to use. It's great that you may make new groups to accommodate the evolving demands of your company. To keep tabs on who has custody of these PCs, I utilize Asset Panda.

Cons

Asset Panda's drawbacks are minor and hardly worth considering. The dashboard component might use some work as it is not all-inclusive and the interface could use some cosmetic and functional updates.

Pros

No set-up fee.
Our team's data always remains protected.
Multiple users can use it in my office.
All users find it easy to use.

Cons

It doesn't tell if any user had double posted
It's photo editor needs improvement.
Extremely high volume business may not be able to use it.

Pros

I love the customization options and the ability to access the software from anywhere. It has made asset management a breeze!

Cons

The mobile app could use some improvement in terms of functionality and speed. Occasionally, syncing issues arise.

Pros

The best part about Asset Panda is its customization capabilities. The platform allows you to tailor workflows, fields, and asset data to fit your specific business needs, making it highly adaptable to various industries. I also loved the mobile app's functionality, especially the barcode scanning and asset check-in/check-out features, which make managing assets on the go incredibly easy and efficient. Its reporting tools are also top-notch, providing detailed insights into asset performance and lifecycle management.

Cons

The pricing model is based on the number of assets rather than users, which can get costly for businesses that need to track many assets. Additionally, the learning curve for advanced features like API integrations or custom workflows can be steep, requiring some technical know-how. Finally, offline access for the mobile app is limited, which can be a challenge in areas with poor connectivity.

Pros

I love the user-friendly UI and ease of use for both entering and modifying assets into the system.

Cons

There's not much to not like as it makes for a seamless experience, especially the barcode scanning feature built into the app.

Pros

The way I can store and manage my asset inventory in a systematic format with serialized and sequential numbering format.

Cons

the restrictions to not create certain type of workflows or hierarchy to see high level asset view and then break it down to each individual asset

Pros

Love the ability to customize fields and generate detailed reports, makes inventory management a breeze.

Cons

The interface can be a bit overwhelming at first and takes some time to get used to.

Pros

The layout is super clean and easy to navigate which is crucial and makes onboarding easy. There are so many customizable options and customer servie is great and quick.

Cons

Limited functionality when offline and not in wifi, but thats all i can think of.

Pros

It is very easy to use and provides an unmatched ability to customise the product based on needs.

Cons

The customer support could have been better.

Pros

This product works well for our medium sized company. We just started using Asset Panda and so far have found it to be very user friendly. We are currently using it for internal equipment and find it easy to use and navigate. The configurations are relatively easy to use once you know where everything is.

The customer service has been outstanding so far. The rep was great to work with.

Cons

The app seems to run a little slow and is sometimes a little more difficult to navigate through the different pages and assets. The only other thing is that it times out after 15 mins and you have to sign in very frequently

Alternatives Considered

Reftab and GigaTrak Asset Tracking System

Switched From

Reftab and GigaTrak Asset Tracking System

Reasons for Switching to Asset Panda

Asset Panda seemed to fit our needs better than the other 2 products. We are able to tailor this one to what we need and we found that it's easier to use.

Pros

I love the barcode printing, labelling, and scanning. This allows for real-time physical asset tracking and inventory management. No more losing or guessing where our equipment is!

Cons

I didn't like the limitations regarding in-depth and detailed parent-child asset relationships. This was a necessity for us as we needed to "nest" equipment inside other equipment and be able to track all of that together and also separately.

Alternatives Considered

Visual Planning

Reasons for Choosing Asset Panda

Needed to have more automation

Reasons for Switching to Asset Panda

We ultimately chose Visual Planning, but we miss the barcode and in-depth inventory tracking software

Pros

Everyone has access to view the same information with pinpoint accuracy of past and future loans.

Cons

Sometimes there are system glitches and/or I don't receive my reports. But 4 out of 5 times Asset Panda is aware and makes me aware of the issue.

Pros

Convenence, Easy to use, LOTS of information can be added

Cons

Sometimes its a bit slow, and very dependant on network connections.

Pros

We have found a few very impactful features of this software. First, the flexibility of customization. When we realize we need to track some new data point or change how we deploy equipment, we can do so on the fly. Second, the mobile app. Having a optimized mobile app that our techs can access on their phone instead of getting out their laptop to log into a site is immensely helpful. Third, "automated" changes that can be done by using the "Actions" feature. I can have a couple quick input points and at the touch of a "save" button, numerous fields and data points can be updated. This is so efficient rather than changing these fields manually

Cons

A couple things that would be nice to have changed.... We have found the need to have a field that can be added to rather than only over-written during an "Action". Basically a running history of input points (Ex. every user that has been assigned to a device). Running a history report isn't always convenient and applicable to all potential users.
Also while chat support is great when you need help, but I'd really like someone to speak with directly sometimes. Conveying your issue over chat is sometimes very clunky and time consuming.

Pros

I like the ease of use and the myriad of customization options. The reports (once properly configured) are extremely useful in getting a quick overview of the various tracked components. I also like the notifications that can be created for literally anything. Finally, the Work Order option is great for managing shipment logistics.

Cons

Some of the menus seem counter-intuitive and require more clicks than necessary, in my opinion. I miss the 'Save and Exit' option on some of the screens that used to have it. Also, the Work Order flow/actions took a while to get configured correctly. I wish some of it would be more intuitive. Perhaps some wizard style setup option with some basic workflow scenarios could be added which could be further customized by the user?

Pros

It is super simple to use for storing basic Asset information

Love the scanning capability using a smart phone and the app

Filtering assets makes for quick and nice reports for inventory management

Cons

I wish the label printing had more flexibility

I wish it would auto assign asset numbers when adding new devices

Perhaps some quick reports

Pros

1) The connection between groups
2) The capability to build your own actions. It's a platform with such strong user customization capability.
3) It's very powerful to trace equipment with unique serial number.

Cons

1) It's a little difficult in management of consumable items which have high volume and without serial number;
2) The format of the reporting is a little bit inflexible. However, it is be strengthened by exporting the data and create reports using Power Bi or similar.

Pros

This software is highly customizable, and has grown increasingly more robust over the last couple of years. It was easy for us to import all our old data and get started. We use it to track computer assets and inventory, and we have been able to tweak the setup to make it work better for us over the last 3 years as we learn more about what it can do, and what we need from the software.

Cons

There are some times in the screens were you can accidentally make changes to your whole inventory, rather than just a few items, and it's not really clear that would happen. They are working to improve that process, but that's been our biggest problem.

Pros

Our company has really benefited from selecting this software for our start up.
Everything can be built to your needs and some of our needs have been a little difficult. But our Implementation specialist and our Customer Success Manager have been incredible.
If you're reading this and are thinking about using Asset Panda, you really should. And on that note, you should REALLY ask for both of them to be the people that look after your account. There is some inside information for you.

Cons

We haven't really come across anything that has troubled us so far. Even being an Australian company and meeting with the team hasn't proven to be a problem, as we find a morning and a matching evening to have our discussions with the build team. They are always willing to help. This really shouldn't be in the "like least" section. But i guess it's something that might concern those of you that are outside the US, like we are.

Pros

Easy to view all assets and their availability in an overview page. Group check out function very useful and time saving.

Barcode scanner very responsive even using part of the barcode or when under a semi transparent surface.

Addition of new assets and use of software very easy.

Barcode generation very simple.

When searching for a project it was very handy to only have to input part of the project name

Addition of new projects and employees very easy.

I've included a few cons but these are all minor. They don't mean to demean the software as it is very good, they are simply little observations that, with some minor tweaks could iron out a few issues I have had with the software personally.

Cons

Creation of some forms/actions/calendars quite difficult and had to resort to technical support. It is hoped that, over time, competence will develop and so will ease of use.

On the app, when scrolling through assets, unless you scroll very straight the side menu opens to reveal favourites, groups, tools etc.

Filter function for assets is a little temperamental - filtering by category e.g. iPad required IPAD to be typed, this is a little frustrating and it would be helpful that by typing ipad, iPad or IPAD if you could obtain the same result that would be much easier.

Similarly, when searching for an asset without using filters, if the item cannot be found due to minor discrepancies with the text, the system does not seem to allow a return to the list of assets.

Pros

We love this tool for our asset management. We are a school with a 1:1 chromebook program and keeping track of loaner equipment and repairs is a tall task. Asset Panda has helped us streamline the system and keep tabs on where everything is and what state it's in. We use the report tool features daily to track students who have loaned equipment due to repairs or forgetting their own devices. This has reduced our overall repair rates and decreased the number of devices lost due to theft and student negligence. The interface is clean and reasonably intuitive. We also use the Google sync and Device Management tools and both of those are working well for us. For inventory purposes, it's a very solid tool.

Cons

I wish some features were easier to do on the main screen. Since we have a high volume of daily loaners, it would be nice to check in and out equipment with one click from the main screen. We also tried the help desk module, but ended up going with Spiceworks instead. The help desk works as a way of tracking repair orders, but that functionality is also covered in the main inventory tool. We were looking for a help desk that would provide communication back and forth with our school stakeholders (staff and students). Also, I wish the Google Device Management tool had bidirectional syncing. As it stands that feature works very well; that is just more of a wish list feature.

Pros

I like that you are able to design all aspects of the asset tracking functions for your company. I am able to customize the fields of data, types of data, structure of fields, who can access which features, and more to fit the needs of our organization

Cons

That I am not able to customize the reports easier. Also, that I do not have database access to simply write the queries myself. Also, I do not like that we are not notified of roadmaps for development and have limited input as to the features that are prioritized for our company. I understand that development has limited time and people, but would like to participate in a small customer focus group that meets quarterly to discuss the future of Asset Panda.

Pros

What I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.

Cons

As with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.

Pros

Completely customizable
pulls customized reports
has the option of a photo displayed
The calendar feature is extremely helpful

Cons

Not necessarily a con but it is very technical on the back end. Building the program is the most difficult part. Although, it did get me well acquainted with how the entire system works. I'm glad you start us off with people who can walk us through.