User Reviews Overview

About Thinkific

Thinkific is a user-friendly online course creation platform that gives businesses total control over their online course vision. Key features include the first and only app store for course creation, intuitive drag and drop...

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Feature ratings

Value for Money
4.3
Features
4.2
Ease of Use
4.4
Customer Support
4.4

Browse Thinkific Reviews

164 of 164 reviews
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Jeremy
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/12/2021

Fun and Flexible Course Platform

I found Thinkific to be very satisfying. I had everything I needed to launch a single course on the free plan (one free single course), but I was looking for a fully-integrate funnel solution, so I went with a competitor that had that feature. But this will be very good for most users.

Pros

It is very easy to get up and running with Thinkific. The course templates are a breeze to edit; users can easily see how to add and edit content, and the presentation is slick and professional.

Cons

Thinkific does not have an integrated email marketing feature, but users can connect MailChimp, et al., with Zapier. The design templates look okay until the user starts to change fonts and adds more content, then they start to look like a Wordpress template. Not bad, but not slick.

Alternatives Considered

Teachable, Systeme.io and Kajabi

Reasons for Switching to Thinkific

Teachable takes too big a cut from sales, while Kajabi is very expensive.
Yadah
  • Industry: E-Learning
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 26/4/2021

Beautiful Course Platform for Online Education

A stunning product which I would have been happy to use (even with all the workarounds for certificates, email and quizzes). The support is quick with responses and the tutorials provided really are next-level amazing. A consistent and impressive LMS.

Pros

This is an absolutely beautiful platform. Thinkific has been in the elearning industry for years and it shows - the portal is easy to navigate and set up courses. The tutorials section is robust and detailed, giving step-by-step information on how to set up various course features and troubleshoot any issues that may come up. There is the ability to issue certificates of completion, add an assignment section for students to upload their work, basic quiz functionality, drip-scheduling as well as compulsory lessons which need to be completed before the student can move on. The lessons can consist of videos, text, PDF's (which can be downloadable or not), or quizzes. You can embed videos and links from other sites too. The course analytics allow you to see how much of a course/lesson was completed before a student drops off, giving valuable insight which enables the course creator to edit and adapt the courses to make them more engaging for the students. There is also a 'community' feature which gives students the chance to chat and give/feedback away from an external site (like a Facebook group). Thinkific does not take any of the course fees and allows the course creator to keep 100% of the profits earned. There is also a free version which has a lot of features included.

Cons

The certificates are quite basic and it's necessary to be design-savvy and tech-savvy to create a certificate which would be accepted in the upload process. The quizzes are very basic and do not support time-limits, limited retries or anything more robust than true/false or multiple choice. Should you want to integrate with a more robust quiz software, their native integrative party is quite pricey! There is no built-in email functionality aside from the notifications that can be sent to existing students. As email is becoming more popular among other learning management systems this is quite a big negative point against them. The option to whitelabel the site completely is only available on the 'Growth' plan which over and above the 'Pro' plan which is already $99.

Alternatives Considered

Ruzuku, Podia, Kajabi and LearnWorlds

Reasons for Choosing Thinkific

Option to do upsells and order bumps with Thinkific. Option for assignment uploads for students. All-round more robust LMS.

Switched From

Teachable

Reasons for Switching to Thinkific

Value for money and number of features offered. It's an established product with years of market research and expertise.
Steph
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
5
Customer Support
1

2
Reviewed on 1/2/2023

Awful customer support, slow page load speed and terrible for SEO

I got the plus plan so that I have a "dedicated rep" who is almost always out of the office. Whenever I contact customer support because of a problem, which is several times a day, they "can't duplicate the issue" so they don't have a solution. The page load speed fails every test. When I contacted them for support on this issue, they recommend I have the site redesigned by a professional who could help with page load speed. I hired one of their "experts" to redesign the site, and her design does not look or feel any better than mine and also did not help with the page load speed so I'm out $40k for no reason.

Pros

I like that it is easy to use, it's easy to upload your course material and publish your course.

Cons

My main issues with thinkific include very slow page load speed (which kills SEO rankings), dysfunction in the assignment feature (specifically, when clicking "next page" on the assignments, it takes you back to page 1 and you have to start all over), inability to edit a course landing page (my course has been published for 4 years and the URL is out in google so I don't want to recreate and for some reason we can no longer edit the page at all), and problems with user experience (students not being able to load a page, etc)

Alternatives Considered

Teachable

Reasons for Switching to Thinkific

At the time, thinkific appeared to be a better solution

Top Thinkific Alternatives

Lucas
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 19/3/2021

Thinkific Rocks!

Excellent! I appreciate the outstanding product, fair prices, ease of interface and ability to easily build and delivery QUALITY courses. I haven't required customer service (that's a good sign!). I love the product and will definitely stay here!

Pros

The intuitive nature of your interface is extremely helpful for both course designers and students. As a site and course administrator, I'm exceptionally impressed with the ease of use. Thank you for incorporating finance management functions. Sleek design, ease of use, great price point. Don't change the price, it's one of your best market differentiators. I switched to Thinkific for the Pro Growth plan which was the key difference for me from other providers like Matrix.

Cons

I really need to market courses via social media with the least number of accounts and steps. It would be awesome if you could integrate some social media marketing tools into the site rather than link accompanying providers. The more I can do WITHIN thinkific, the better. The same applies for business functions like website management, sales of non-course materials (e.g., printed books, e-books), and perhaps QuickBooks

Alternatives Considered

NEO LMS, Blackboard Learn and MATRIX LMS

Reasons for Choosing Thinkific

Price and ability to scale my costs via the Pro Growth plan. I really liked the Matrix site itself but couldn't justify the price as soon as I saw the Thinkific plans and the product. Your site is excellent!

Switched From

MATRIX LMS

Reasons for Switching to Thinkific

Price and ability to scale my costs via the Pro Growth plan. I really liked the Matrix site itself but couldn't justify the price as soon as I saw the Thinkific plans and the product. Your site is excellent!
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 10/12/2019

Fills a gap in this space with enthusiasm!

Blackboard Course sites, Moodle, and Instructure Canvas are great products, but you have to invest in additional solutions to collect payments, etc. for selling the online courses. Thinkific does all this in 1 system with more options for site design than the big education players do. Some of the features could be more well-thought-out, but for a non-LMS company, it is incredibly easy to set up and allows you to design instructional sound materials.

Pros

I liked that you could design the access portal, the courses, and the payment methods all in 1 interface without any needs for additional products. I particularly enjoy how easy it is to set the courses up if you have your curriculum designed.

Cons

I wish there was an option to be able to have access to all the course features without fees. We are a startup and just are not in a position to charge for courses yet, meaning this would be a huge investment for us that we are not willing to make. It would be great if you could get a 6month burn-in period to test and market before going live.

Alternatives Considered

Moodle, Blackboard Learn and BRIDGE

Reasons for Choosing Thinkific

Easier to configure and set up and did not require additional setup or management.

Switched From

Moodle

Reasons for Switching to Thinkific

Payment portal and customization features.
Jessie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/1/2021

Launched my first course!

Overall I'm super happy with my experience. I've spent the last few months editing my course based on feedback from the beta and am almost done setting up my first official launch. Excited to keep growing here!

Pros

I spent last year writing my first professional training course and was looking for a platform to use for the beta run. I wanted something that could handle the multi-media aspect of the delivery of my course, but that was also easy to set up for a non-techy beginner as I didn't have an assistant to set it up for me. Thinkific fit this need perfectly.

Cons

If anything the aesthetic of the platform could be a bit better (personal preference). While it is easy to follow it's just not as sleek as I'd like. And as a non-web-designer, I'd like to be able to customize the course landing pages to fit my brand with a bit more DIY ease.

Alternatives Considered

Teachable and Podia

Reasons for Switching to Thinkific

Drag and drop course set up was super easy and had all the features I needed in the basic option.
Lucky
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 7/5/2022

Thinkific LMS platform. An honest review

Thinkific is a great LMS with many inbuilt integrations. Even though most of the integrations are not free, they help in building a better LMS all round.

Pros

Other than being a good Learning management platform, students could upload video contents and gifs in the communities of a thinkific school. This isn't possible with other LMS I've used. I think this is a great advantage in my opinion as videos drives conversations better.

Cons

If I could upload SCORM/HTML5 contents it'll be a better product for me.
Also, the course builder layouts are not as sleek as I expected in comparison to other products.

Alternatives Considered

LearnDash

Reasons for Switching to Thinkific

I didn't want to get involved in the technical stuffs involved in building an LMS from scratch. I preferred using a SAAS platform (in this case Thinkific) that would cater for the technical aspects of the platform while I cared about creating contents for my students.
Verified Reviewer
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/2/2022

Think About Using Thinkific

Pros

For me is it was the user friendly features of the program. I was able to train myself on the features in a few hours.

Cons

Our company has enjoyed using Thinkific and in comparison to to other programs we don't find any negative issued with Thinkific.

Alternatives Considered

Teachable, WebinarNinja and Kajabi

Reasons for Switching to Thinkific

Thinkific was the first program we tried and once we tested others we just never found another program that was better for our needs.
Thomas
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 4/11/2022

Great product but there are cheaper options coming through.

Overall, a great experience and will continue to use it if updates are made. I've had emails from fresh learn as of late which are half the price for what seems to be the same features that Thinkific give.

Pros

I do really like Thinkific although the price seems a bit higher than some new online platforms that are coming through. I like the course layout and the amount that you can edit. It's a bit more tech-savvy than some which I don't mind. I've built fast courses with Thinkific and enjoyed being a user on a weekly basis. I do just hope that Thinkfics features get more modernised as time goes on as it can seem a little outdated at times. Just my opinion :)

Cons

It's a bit more tech-savvy than some which I don't mind, but even a tech-savvy person wouldn't mind more convenience every day. This could come from more drag and drop and more templates to use as there doesn't seem to be any help in building your courses. There may be tutorials that I haven't come across the mind. I would like to see the price drop down before I go elsewhere.

Stella
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 21/7/2022

Great to have free tier but lacking in user experience

Pros

Great to have free tier to test out the functionality of the platform

Cons

The overall navigation is confusing. I often found myself not knowing where to go to find things.

WENDY
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 9/5/2021

Affiliate is the Highlight

Overall, I would say Thinkific is a great software to showcase your courses online. The affiliate feature and membership feature are the highlights of our company's objectives for this year. We are trying to slowly move all our recorded zoom videos to upload to Thinkific. We also hope using this software would ease our students learning as well as helping our company to grow by reaching out to more people.

Pros

Just as the title has mentioned, my company came towards this software because of a recommendation by our consultant. After much difficult times to look for a proper affiliate software, we decided to opt in for Thinkific as it doesn't just serve as an E-learning platform but also provides affiliation feature for enrolled students.

So far, it can create unique link for each student as a referral and we are able to set up commission percentage for them. It has cut off a lot of manual work which we were previously doing. Thus, subscribing to a Pro plan in spite of the price, it is well-worth to consider for anyone looking for affiliate feature which is this simple.

Cons

The themes available are quite limited, and I do wish Thinkific would provide more samples of website for us to refer to since not everyone is good at designing. I only manage to find a few on Google which helped a little.

Sizes of the images are only limited to JPG file which I didn't know why after a constant struggle of failures to upload a PNG image. Perhaps you could label JPG file instead of telling me the SIZE would be more helpful.

Since my webinar courses are in Chinese and English, I do hope you would allow more choices of fonts instead. Also, as most of our students are Chinese, it would be helpful if other buttons such as "sign up" , "register" , "free preview" would have an option of languages.

The Video file size is limited as well. It wasn't much of a bother as I know it is trying to promote shorter videos for better students' engagement. But the uploading can be quite slow and my speed is 160mbps. So, I doubt it's my problem??

Cheryl
  • Industry: E-Learning
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2019

Great Option

I enjoyed Thinkific and may yet return to it when my current contract is up with the LMS I moved to earlier this year. It's certainly as easy to use, and the sales page option is better designed. Everything else is about the same, but Thinkific is slightly more expensive and the pricing model is confusing.

Pros

I liked most that there was a free option to get started and that there is a front end option that shows all courses owned by an account native to the program. Thinkific is easy to use and now that it has added a community feature it's almost perfect.

Cons

At the time I switched from Thinkific, I did so to get a native community feature so my students wouldn't have to go to Facebook for community. Now that Thinkific has added it, there's only one complaint I have, and that is that I need another layer of complexity for my courses. Unfortunately, I haven't found an LMS that has that, so Thinkific is no worse in that regard than any other LMS I've explored.

I do have an issue with the pricing model, which is too complex and confusing. That makes it hard to compare with other options.

Valamere
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 29/11/2021

Think Simple Online Course Creation

Pros

I like Thinkific because it offers a simplified way to create, market, and sell online courses all in one platform. Thinkific have many content creation resources to design multimedia online courses or trainings. For example, there's an intuitive drag and drop feature that allows you to create classes, videos, and other digital tools for content with easy placement onto the platform. What makes this platform unique is the Thinkific Academy that is full of resources to walk you through creating, marketing, and selling your content, especially if you are new to this concept. What is great about Thinkific is the ability to customize and brand your online platform using low code development.

Cons

Although the interface is simple with a basic look and the ability to use low code development to customize the layout, it does not offer flexibility in making changes to fit your brand. Also, if you are not skilled in frontend development the visual elements of the platform, you will have to pay for additional fees.

Alternatives Considered

SmarterU LMS and Wisetail LMS
Susan
  • Used for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/6/2018

I've tried WP plugins for courses as well as Teachable. Thinkific has been phenomenal.

Pros

It's mobile friendly for my students. It's a very simple to use a system which means even if you're, not super tech you can make it work.

I get awesome student feedback on how easy Thinkific is to use, especially on the go.

It's got great reporting and you get paid right away instead of having your money held up. Even on the free account which is awesome to better manage cash flow needs.

I also love that you can see how your students are progressing and where people might be getting stuck on your content.

Cons

Probably the only big negative for me is that is I want to include writing below my video training it doesn't show the student how long the video is or even that there's a video there at all.

So sometimes people have missed training parts because of the formatting of their system. Not the biggest deal, but I like to streamline my lesson by putting a small blurb under the video and the easiest way to do this means it doesn't show up as a video on the sidebar for the student.

Julie
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/3/2021

Incredible course creation platform!

A++

Pros

I love using Thinkific and wish I'd found it sooner! If I have any questions, their customer service response is outstanding and they even follow up with an email covering the details discussed. The training videos and course guidelines are so helpful. It's so easy to make edits and update course content any time. Stripe is a good company that allows us to sell courses in many other countries, bonus! I'm not tech savy so this program fit like a glove. Thank you so much for your committment to helping others by creating an incredibly user friendly and highly functional program.

Cons

I would like to be able to add a course instructors signature to the certificates and better options in the certificate blocks.

Hansome
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/3/2021

Hansomekelly

Covers literally all of my needs and services

Pros

The different type of quizzes that I can offer

Cons

The growth package monthly payment per student

Shawn
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 7/5/2021

Budget Friendly Software for developing your program

Overall I am very happy with this software for my program and it's been a very helpful tool.

Pros

I love that it is one of the most budget-friendly software that I know to create an online program on.

Cons

I do believe that the software has the potential to grow more and be a little bit more professional looking, I would recommend adding more features and better design options.

Verified Reviewer
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/7/2021

Best Training App

Able to help healthcare virtual assistants like me when it comes to in-depth training. Very informative.

Pros

I loved that I'm able to learn with user-friendly features of the app. I'm able to watch informative videos that are included on certain topics everyday. I also loved the features when taking a quiz which makes me pay attention to details to pass it before proceeding to a next topic.

Cons

Not much least favorite. I'm satisfied with all the features.

Shane
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/5/2020

A great platform for the less technical

A really great platform that is easy to tailor to my business needs. Where I was unable to make a change to the system defaults, the customer service team made them with out any issues.

Pros

Very easy to use and has excellent customer support

Cons

For the plan I am on it is a shame there certificate functionality is not available

Alternatives Considered

Teachable, Udutu Guru LMS, iSpring Suite and Litmos

Reasons for Switching to Thinkific

Price and functionality
Linda
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/3/2020

Best money for value for startups

Easy to use and set up. I am not a tech person and I set up a whole online course in 3 days so pretty cool.

Pros

There is a free function you can actually set up a whole program completely for free and they only charge a % of the sale. It’s perfect for start ups.

Cons

I found anything I don’t like so far. I am really happy with it.

Entin
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 20/12/2022

Not as I expected

Dissapointed

Pros

Branded and look profesional, easy to use for startup

Cons

All the suscribtion not allowed another admin , I can’t invite freelancer to do the job. And the suscription exeoensive to allow another admin, compare to other platform thinkific is expensive with less feature

Kingsley
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/3/2021

Great service

My overall experience with Thinkific has been fantastic and it is currently the cornerstone of our e-learning delivery.

Pros

Thinkific is so easy to set-up and has a wealth of customisation options. I like being able to rely on the platform to provide a good experience for users, even at scale.

Cons

It is sometimes incompatible for users of older browsers.

Aaron
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
1
Customer Support
1

3
Reviewed on 7/9/2021

Poor cancellation function - Pay entire month, cancel next day, and lose all the features paid...

I regret going with them and am going with another software.

Pros

The only thing I liked about the software was that it was inexpensive and so was easy to start. But should have really gone another route.

Cons

It was fairly confusing and not easy to navigate. To make the course have the functions needed was not too easy. The final salt in the wound was that when you cancel, they take off everything. Even though they did BILL for the entire upcoming month. Make no sense? Right... Might be good for revenue but not for customer service.

Alternatives Considered

Kajabi

Reasons for Switching to Thinkific

It was more inexpensive.
Patricia
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 18/3/2021

I like it but I still struggle to set up my course

support and tutorials are great also the summits and the generosity

Pros

it has most of my desired features
I find it a little complicated to use although the support is great and so are the tutorials
did not try to integrate with other apps...

Cons

compared to other softwares I am used to create or design something, I find the surface a little outdated and for me it’s complicated to find my way through to set everything up. that is the reason for why it is sitting there for more than a year without me having created one single course :-(

Greg
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/2/2017

Blown Away!

The reason being is that the ease of use and sheer user friendly platform is a delight to work with. Being not the techy I am usually annoyed after about 10 minutes if any system but this is not only simple to operate and use but I created a course in just over a week. I am still in shock as to how I managed to do so much so easily and feel lucky to have found Thinkific. Thanks guys for thinking of us!

Pros

Ease of use, attractive platform, modern and slick.

Cons

None I can think of yet!

Response from Thinkific

Thanks for the great review Greg! We really appreciate that you took the time to leave us one and we're excited that you're finding using our platform a great experience.

"...if you are thinking of Thinkific think no longer and get it," should be our new motto!

Thanks again!

Replied 16/2/2017
164 reviews