Guusto Reviews

Pros

Guusto is so easy to use! I love being able to recognize my colleagues whenever they help me out. It saves me so much time, and is super effective since they get to pick where they want to redeem it. I also like using it to thank my clients for their business. It has helped to strengthen my relationship with them.

Cons

There's nothing to not like! The app is really smooth. I've never had an issue, and everyone I've given Guusto gifts has been really appreciative.

Pros

I loved having access to so many different vendors with a single gift card. The fact that it was a digital card and one less thing that I needed to carry in my wallet, was an added bonus

Cons

There was nothing to dislike really. Just one idea for improvement comes to mind and that would be that maybe the payment amounts could be in smaller increments rather than being $25. Sometimes I like to make smaller purchases.

Pros

The free account makes the process of learning the app real easy. The fact you feel helping the environment with the One Drop Foundation its a high point up.

Cons

They should improve the global access of the app, Spanish language and support its really needed.

Pros

We get appreciation from work through Guusto and we have many options to redeem it

Cons

The app needs some development for user perspective

Pros

It's simple to use. It provides managers an efficient way to award high performing staff members, show appreciation and engage team members.

Cons

Code authentication throws me off a couple of times - code often expires before I can see it in my Outlook in-box.

Pros

I like that you can see how others are being recognized within the company.

Cons

Less shoutouts compared to other site offices due to our size.

Pros

Very simple and easy system to reward and recognize employees

Cons

Nothing I am very happy with the Guusto platform and their customer service

Pros

Quick an easy way to get rewards once earn I earn them. Good tracking of rewards and quick to convert them into a gift card of my choosing.

Cons

Could use a few more high-tier vendors to claim from.

Pros

Retrieving your gift card and purchasing one is very easy.

Cons

Nothing, I feel it is great and there is a lot of stores to choose from.

Pros

I like the option of giving away the gift card for recognition of good work

Cons

Nothing that come to the mind is bad, it’s all appreciated

Pros

Easy to use platform. Good selection of merchantsEasy to redeem Gift card balance can be combined to use for a bigger valuation

Cons

No physical gift merchants are available. For example, if I wish to send some physical gifts to someone using the platform, I cannot do that.

Alternatives Considered

GroupGreeting

Reasons for Switching to Guusto

Easy to useUsed it earlier so knew the product betterLiked its customer experience

Pros

Guusto has been the best way we have used to send constant rewards and recognition to our employees. The first thing I liked about Guusto is the great variety of gift cards available to give an award to an employee, the platform allows me to send a specific gift card but also allows me to send a reward link to an employee, this way the employee will be able to enter that link and claim the gift card that suits their needs, for the amount sent. Guusto's reminder system works perfectly, it is able to inform me when an employee has redeemed a reward, in addition, it sends constant reminders to the employee to redeem the reward they have received. The delivery time of the prizes is instantaneous, each prize sent to my employees is received immediately, I loved that.

Cons

The first negative characteristic about this platform is that it is not possible to schedule the sending of rewards or bonuses to our employees for specific dates, the only way to send rewards within this platform is to do it manually, and despite the fact that the sending process is quite quickly, I think a function should be implemented where you can schedule the delivery of rewards for exact dates. The second negative point is that Guusto does not send alerts when we have almost no money left to send rewards to our employees, which sometims causes us to not be able to send rewards since we have not noticed that there are no funds within Guusto.

Pros

The Guusto platform provided a solution to the social distancing and office closures faces by many businesses today. It enabled our company to run a nationwide sales contest and issue rewards to individuals across the country instantly - at a significantly lower cost by eliminating postage.

Cons

If I had to submit a request for future enhancements, it would be to make the recipient links have added security such as requiring them to enter their name. I realize passwords are challenging when dealing with large numbers or recipients - but if each recipient was required to enter their name or email to access their reward bank - it may make me feel more confident that only the intended recipient will ever see/access their bank.

...if this was not a required question - I would not have filled out this field.

Pros

We love using this software! It is really easy to send gift cards, there are tons of merchants on the list and clients love receiving them!

Cons

The fees, but I get it - it's a business and they have to make money somehow. Offsets the postage fees we were paying when we mailed gift cards out.

Pros

Guusto is a fun & easy way to recognize & reward your peers' hard work! Guusto has a wide variety of gift options, so you can rest assure that there will be something for everyone! Recognizing ones hard work, dedication & quality of their work is important in order to build healthy morale & maintain close, professional relationships within the workplace as well as outside of it! I can state, with 100% confidence, that Guusto's reward program is the best I have ever used! Gift giving & recognizing one's hard work & dedication is one of my favorite things to do ( being on the receiving end is a lot of fun as well. ) I highly recommend this program to anyone that is looking for an incredibly easy & super fun way to give & receive these tokens of appreciation. Also, being able to choose where you spend your dollars is a perk that ensures the receiver is able to get a gift that they will, without a doubt, be happy with! Way to go Guusto! A++!!

Cons

I have no dislikes to provide! I love everything about Guusto!

Pros

I was recently given a gift for a referral that I provided to one of my business contacts. The Guusto platform was extremely user friendly and it was quite easy to setup my account. They have partnerships with tons of different vendors and I was able to choose which vendor I wanted my gift to be attributed towards. Within a matter of minutes I was able to setup my account and load my gift. This to me is key, I'm a busy professional with not a lot of time to spend trying to navigate thru clunky interfaces and systems and let me tell you Guusto isn't one of them! The customer service is also extremely good. I received an email from their team welcoming me to the Guusto platform and providing me with instructions on how to use and navigate the platform. They also provided me with a direct contact that I could reach out with any questions I might have or support needed. All in all was very pleased with their service and look forward to using Guusto in the near future!

Cons

I have yet to find anything I dislike about the platform, other than the fact that some vendors were available for choosing, but that's moreso depending on the partnership/selection the company sending you the gift has selected. Overall no dislikes!

Pros

No matter who we have had use this app, every person has an easy time accessing their gift. It has been a great way to boost morale and get more recognition out. We also love that each gift can be tailored to the individual; they get to choose where they spend the money. It has been really well received in our organization.

Cons

Lower reload fees would be lovely, but we also understand this is a business. Other than that, we have had no issues and are really enjoying it.

Pros

What we like most about this software is that it is easy to use, has a nice user interface and provides us with a great tool to not only recognize our employees, but our employees can recognize each other.

Cons

The only thing I would change is the option to have a lower gift amount then the minimum $10.

Pros

So much easier than constantly purchasing gift cards.Staff are all on board with using. Love bign able to send little notes and images with the message. Easy to track and manage gifts. And love that we are helping out a good cause at the same time!

Cons

Only one issue with redemption so far thorough the merchant's website for a short period of time.

Pros

The Guusto app is a great way of receiving gifts. They have partnered with a large and diverse range of both local business and major national retailers so that you can redeem your gifts where ever and however suits you best. It's also handy that they are uploaded to my account so I can never lose my gift cards!

Cons

There's nothing much to not like about Guusto! It's been super simple to use and redeem gifts I've received. One thing that might be cool, would be the ability to transfer a gift I received to someone else.

Pros

Ease of use and deployment!! Never have given spot awards this easily and the variety of awards is great.

Cons

When you print our an award as most of our hourly workforce do not have e-mail, the award is hard to read as to why they are receiving the gift card. I would also like to see their names on the print out.

Alternatives Considered

Namely and Tremendous

Reasons for Switching to Guusto

Cost to get started and for the employer.

Pros

Easy to use & maintain ..its highlights the reconigtion of others ..easy to make this happen

Cons

None fount very easy to use...makes addressing issues and concerns and getting things

Pros

I have been delighted with my experience as a Guusto recipient! The app is easy to use, and I love that you can use a single gift at multiple establishments, or combine multiple gifts into one. I have even sent a few gifts to friends for their birthdays, etc. I would highly recommned Guusto!

Cons

I am not sure what to say. I have had few questions about how to use the product, and whenever I did customer service was fast and friendly.

Pros

Ease of use, the scheduling and over all functionality. allows you to be more hands off and allow the system to do the work for you. easy set up and easy to allocate funds to the account. we have multiple administrators who are able to allocate funds and send out reminders to staff who have not claimed their awards before they expire. i would recommend this product for other organizations, not only in hospitality.

Cons

would like the time scheduling function. over all very satisfied with product and the check ins from the guusto team to make sure we are happy with the system and ask for feedback on what can be improved from a user standpoint.

Pros

Easy to use. Many vendors to choose from and thereby increases the value of the gift

Cons

Not prepopulated with the organizations people or their email or phone number.