User Reviews Overview

About Sage 300cloud

Sage 300cloud (formerly Sage Accpac) is an enterprise resource planning (ERP) software system that serves small and medium-size businesses in professional services, financial services, public sector, and other markets such as...

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Feature ratings

Value for Money
3.7
Features
3.9
Ease of Use
3.8
Customer Support
3.8

Browse Sage 300cloud Reviews

161 of 161 reviews
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Dominique
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/3/2023

sage 300 cloud business management

Pros

It is a cloud business management software combined numerous function. In other words it cans be called a Total business management software because it can handle the inventory management, financial management such as paying salary, management of inputs and outputs, bills management. Finally it can produce a report of the activity anytime and the different statistics.

Cons

It should be set by a trained used tu take in to considering Anny important details of the business. Out of this it is a complete clouds base business management software

Patricia
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/11/2020

Sage Pros and Cons

I really enjoy it, other than the "insert" key. I haven't had to call much for support but when I have, they have been very helpful. I need to update to the next version and hope to do that in the near future.

Pros

The ease of use. I also like the importing/exporting factor to excel spreadsheets.

Cons

I HATE having to use the "Insert" button to complete a transaction. I would love to see Sage allow the enter key available to use. I have a Mac at home and Apple has taken the insert button off their keyboards so I am unable to enter Sage transactions from home I have to come to the office to complete entries. You would make my day and many others, I'm sure if we could use the enter key.

Alternatives Considered

iMIS

Reasons for Choosing Sage 300cloud

We only switched for the financial side - liked the presentation of the financial statements more. At the time our previous software would not allow to export to excel which was another feature we liked. Our CRM is still on our previous software.

Reasons for Switching to Sage 300cloud

See above comments
Stephanie
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 8/5/2020

Unreliable, frustrating, and not a true cloud system

Sage 300cloud is not really a "cloud" software system since it is still in essence an onsite ERP. Overall our experience has been frustrating with both the product and the product support from Sage. If you are looking for a cloud-based software or accounting system, Sage 300cloud is NOT what you want to go with. Also, if you are looking for a software that will reliably function as it should, Sage 300cloud is NOT a product I would recommend to anyone with a business larger than 50 employees or with more than $5,000,000 in revenues.

Pros

Sage 300 is fairly easy to use and can do basic accounting transactions. The costs of the software are reasonable and there are a number of add-on applications that make it a little more automated then it has as a stand alone ERP system.

Cons

Reporting options are limited and customizable reports need to be written in Crystal Reports, which makes it hard to find support and the support can be expensive. We have regularly occurring problems where the Sage 300 system does not function properly and the system makes major errors such as not deducting income taxes for payroll even though the employee profile was set up correctly. Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable.

Top Sage 300cloud Alternatives

angele
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 7/10/2020

Sage- Manage your inventory

At first we had to be trained and it took a couple of days to get savvy on this and that is normal. This product was quite helpful during the stock taking process as we now had the ability to see what our usage was like and took a really short time, which normally would have taken a couple of days to complete. It also assist us in the Procurement process. We are able to manage our spending more efficiently.

Pros

We use this software to manage our inventory. We have totally happy with this as the different departments which are not in the same area, can order, approve and have our Stores Department deliver with no hiccups. It also advises when items need to be reordered. Our Stock taking process and audit is so much more efficient with this software.

Cons

I would say that we do not have much issues other that you need to have the correct name of the item you are ordering. Once you become familiar with your stock it is much more manageable.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/4/2018

Good enterprise accounting software

Pros

Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.

Cons

The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.

Dharmika
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 14/5/2020

Not a user friendly system, not even close to Quickbooks

Pros

Well capacity and no crash, love the look

Cons

Not so much user friendly, posting a batch everytime is painful

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage 300cloud

Well capacity
Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/5/2018

Sage 300 is a good accounting software for job costing and capturing an enormous amount of...

Pros

The ability to quickly search through data using conditions and parameters is what I like most. If you're unsure of how to retrieve data, the Knowledgebase gives a wealth of How-to information.

Cons

While you can customize a tab with specific fields, you cannot organize those fields. A new field is automatically added to the bottom. If you want to regroup fields at a later date, it is not an option. However, it did not prevent me from using this tool.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/8/2019

Best accounting software for enterprise resources planning

Due to my experience in using this application, I can recommend this for intended users.

Pros

This application is important for the small and medium scale business entities who are engage in retail or wholesale, distributing companies, trading companies as well as other private and state organizations.
The transactions from multiple currencies is a great advantage for the organizations who are engage in different types of currency for their operations. This application is facilitating its users to manage their inventory levels at different locations effectively. It will help them to maintain a proper stock levels and decide the time for ordering. Month end bank reconciliations can be easily done.

Cons

Nowadays, women employment is increasing. Hence, they are willing to work with home through logging in to their smart devices such as mobile. However, it is not possible with the AccPac. It takes a considerable time to generate reports when users requiring more information
It need to have a proper knowledge on the application when generating reports
It can easily import the files from other formats such as excel.
All the required changes may not done by the users, some changes need to be implemented by obtaining the service assistance from the experts.

Daisy
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 20/12/2022

Sage300 Cloud

Pros

Easy to use and train new staff. One software has so many modules options.

Cons

too many updates to download from time to time. discontinued support version too frequent.

Verified Reviewer
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 7/6/2018

Great product for a smaller sized company

Pros

This is a great tool to have for a smaller company. It's very efficient in tracking any accounting.

Cons

The least thing I like is the time it takes to communicate to other programs that it is supposed to be compatible with...

Justin
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 16/12/2020

Sage 300 review

Positive, but needs more work on the "cloud" components to make them more functional, especially for reporting and querying.

Pros

Sage Intelligence is critical to our operations. We use it for all of our reporting and does a great job.

Cons

The web screens version is not quite functional enough, especially in regards to using Sage Intelligence. The only reports we can currently run in Sage Intelligence are financial statements. We use Sage Intelligence mainly for operational reports (Non GL reports) and have many customized reports however we cannot run any of these reports in the web screens. The querying features in the web screens are also much less functional than the desktop version.

Violet
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 8/5/2020

SAGE 300 Review

Using SAGE over the past ten years have been good, the upgrade to SAGE 300 is great. It has better features and better aspect to use.

Pros

The General Ledger, Payable, and Receivable and bank module are very useful and fit out needs. I like new upgraded features. The reports are more powerful

Cons

Not able to produce customized reports we can only used the reports that are produced by SAGE. it would be valuable if we customized some reports.

Dylan
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 3/2/2018

Easy to navigate and understand, good for a medium size company where pastel is to small.

Pros

We have quite a complex business and as such required alot of custom setup luckily we had a very good company called Devote who could assist us with it. Being able to work anywhere at any time with a central server and handle the number of transactions with our reporting requirements is very handy.

Cons

The batch system can be frustrating at times if someone incorrectly deletes a batch. The crystal reporting system can also be hard to work with but if you intelligence reporter its fine.

Jean-Marc
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 19/11/2020

Great of custom Coding

I Like how to configure and how all is easy for a programmer to add some software to help end-user, if you not add custom coding it will respond our demand

Pros

I like the possibility to link Custom coding to sage with AVB macro

Cons

Slod product by unit or by full case, it seen not very user friend to understand doing this

DaisyCheng
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/11/2020

User Friendly

Been using different version of Sage. Very easy to use and easy to train new staff with. Our company continues to upgrade to newer version when needed.

Pros

easy to use and display of icons are easy to access. easy to train new staff. The security features are easy to set up as well.

Cons

reports need to be customized by third party.

Robin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 28/4/2017

Sage 300 name change only

Thought you would have updated better drill down functionality and better reports in the system.

Pros

Hopefully once fully set up the reports in buisiness intelligence tools will save me time. Otherwise more cons than pros.

Cons

System set up is tedious and arduous and ever step of the way is manual. Reports still terrible I was expected much updated and improved from 7 years ago when I first worked with it.

Kimberly
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 7/5/2020

Works well for our accounting purposes

Pros

I like that it is intuitive and easy to use for an accountant. The system is reliable.

Cons

Customer service has not been able to answer 99% of our questions. We are often referred to a sage business partner - even when we had paid for gold level support. I wish there were detailed user manuals available - especially for SAGE intelligence.

Sylvain
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 8/5/2020

sage review

reporting is not as friendly as I would like. You need to know how to export to excel and manipulate from there.
internal sorting only lets you sort 1 field. AR customer inquiry for example

Pros

it is a simple software. it can me thought fairly quick to a new user

Cons

not enough in depth functions. internal linking of AP and AR

kelli
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

3
Reviewed on 2/7/2018

Doesn't work on a Mac

Pros

- Lots of different reporting
- Easy to put orders in
- Once you know how to use it, it is easy to use.

Cons

- Does not work on a Mac. I have to remote in to a PC to use it on my laptop.
- I wish the reporting worked where you can run everything in one report and select what you needed. I tend to have to run multiple reports and do vlookups.

Spud
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/5/2020

Sage Acc Pac Review

Overall a fine experience

Pros

For our company the aging trial balance and customer transaction history report are most commonly used features

Cons

Wish the customer transaction report had a slightly different presentation. Appears many times if we present this format to our customers they are confused

James
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 10/6/2017

Array 3rd Parties Modules

Pros

Has large array of 3rd parties modules that are industry or process specific. Sage 300 is modular and seamless integration of 3rd modules makes it fun to work with

Cons

Needs to improve on graphics and increase support for more database engine. Database engines such as Postgre are great open source engine and can't just be ignored.

Selvin
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/5/2019

New Features are Great!!

We are solving most of accounting problems.

Pros

The application is cloud ready, you can access this application anywhere in world. It was a big move for us in Jamaica to acquire this application.

Cons

The Gold license is somewhat expensive for a third world country like Jamaica.

Sasha
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
2

3
Reviewed on 12/10/2018

Too cumbersome to meet our needs

Pros

Purchased this software to manage accounts receivable transactions and inventory. I did like the customization in the setup that was available, in that we were able to fully design the documents generated from Sage and most of the form fields.

Cons

I did not like the fact that most system changes could not be done by me (the administrator). We had to go through a consultant, which of course led to many delays in moving along with the system.

Fazal
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 12/11/2020

SAGE review

SAGE 300 need to add more ready to go financial reports.

Pros

power full and reliable database. Good controls in place.

Cons

few ready to go financial reports and tax functionalities

Petea
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 8/11/2017

Cost-effective, quick to implement, and simple to use-Sage 300 ERP provides best-in-class...

Pros

Sage 300 ERP offers all the features you would expect from a powerful software solution: accounting, distribution, warehouse, manufacturing, sales, marketing, customer service, and business analytics-through business intelligence and real-time key performance indicator (KPI) dashboards

Cons

Payroll and inventory unavailable as 300 components. No hard timetable for adding modules. No flowchart/process navigation.

161 reviews