User Reviews Overview

About Sage 300cloud

Sage 300cloud (formerly Sage Accpac) is an enterprise resource planning (ERP) software system that serves small and medium-size businesses in professional services, financial services, public sector, and other markets such as...

Learn more

Feature ratings

Value for Money
3.7
Features
3.9
Ease of Use
3.8
Customer Support
3.8

Browse Sage 300cloud Reviews

161 of 161 reviews
Sort by:
Verified Reviewer
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 7/6/2018

Great product for a smaller sized company

Pros

This is a great tool to have for a smaller company. It's very efficient in tracking any accounting.

Cons

The least thing I like is the time it takes to communicate to other programs that it is supposed to be compatible with...

Idah
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2021

SAGE 300

The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy. Integration with other products made easy

Pros

The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy

Cons

Generally the product is fine with no flaws. The integration with other products is seamless. No clitches.

Stephanie
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 8/5/2020

Unreliable, frustrating, and not a true cloud system

Sage 300cloud is not really a "cloud" software system since it is still in essence an onsite ERP. Overall our experience has been frustrating with both the product and the product support from Sage. If you are looking for a cloud-based software or accounting system, Sage 300cloud is NOT what you want to go with. Also, if you are looking for a software that will reliably function as it should, Sage 300cloud is NOT a product I would recommend to anyone with a business larger than 50 employees or with more than $5,000,000 in revenues.

Pros

Sage 300 is fairly easy to use and can do basic accounting transactions. The costs of the software are reasonable and there are a number of add-on applications that make it a little more automated then it has as a stand alone ERP system.

Cons

Reporting options are limited and customizable reports need to be written in Crystal Reports, which makes it hard to find support and the support can be expensive. We have regularly occurring problems where the Sage 300 system does not function properly and the system makes major errors such as not deducting income taxes for payroll even though the employee profile was set up correctly. Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable.

Top Sage 300cloud Alternatives

Patricia
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/11/2020

Sage Pros and Cons

I really enjoy it, other than the "insert" key. I haven't had to call much for support but when I have, they have been very helpful. I need to update to the next version and hope to do that in the near future.

Pros

The ease of use. I also like the importing/exporting factor to excel spreadsheets.

Cons

I HATE having to use the "Insert" button to complete a transaction. I would love to see Sage allow the enter key available to use. I have a Mac at home and Apple has taken the insert button off their keyboards so I am unable to enter Sage transactions from home I have to come to the office to complete entries. You would make my day and many others, I'm sure if we could use the enter key.

Alternatives Considered

iMIS

Reasons for Choosing Sage 300cloud

We only switched for the financial side - liked the presentation of the financial statements more. At the time our previous software would not allow to export to excel which was another feature we liked. Our CRM is still on our previous software.

Reasons for Switching to Sage 300cloud

See above comments
angele
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 7/10/2020

Sage- Manage your inventory

At first we had to be trained and it took a couple of days to get savvy on this and that is normal. This product was quite helpful during the stock taking process as we now had the ability to see what our usage was like and took a really short time, which normally would have taken a couple of days to complete. It also assist us in the Procurement process. We are able to manage our spending more efficiently.

Pros

We use this software to manage our inventory. We have totally happy with this as the different departments which are not in the same area, can order, approve and have our Stores Department deliver with no hiccups. It also advises when items need to be reordered. Our Stock taking process and audit is so much more efficient with this software.

Cons

I would say that we do not have much issues other that you need to have the correct name of the item you are ordering. Once you become familiar with your stock it is much more manageable.

Ed
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/5/2020

Solid Product but poor after sales support

Pros

Product is excellent. It is reliable, easy to use and meets the need of the organization which includes foreign currency and project costing.

Cons

Report are tied to crystal reports. Should have a more dynamic report writer where user can pull different data points and relate the data.
The PJC costs tab is far too manual. As importing data into this tab is not easy or user friendly. We do not use timecards, even if we did it would only allow entry by individual employee into the various projects as opposed to by department where there are many employees at different pay rates. It would be handy to be able to import into PJC costs to deal with these issues.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/4/2018

Good enterprise accounting software

Pros

Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.

Cons

The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.

Verified Reviewer
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 15/5/2020

Sage 300Cloud review

Pros

Pros: Solid audit trail, Easy to use, Reliable business logic

Cons

Virtually No capability of exporting Master Data (Customer, Vendor, Items) to Excel
Virtually No capability to import transactions (Orders, Purchase Orders, Invoice, Payment, etc) from Excel.
Not enough default report (Most of the reports are there from Accpac DOS!!!!, where there was no capability to store the data more than 1 year.)
Frequent price increase (Netsuite is cheaper than Sage 300)

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/5/2018

Sage 300 is a good accounting software for job costing and capturing an enormous amount of...

Pros

The ability to quickly search through data using conditions and parameters is what I like most. If you're unsure of how to retrieve data, the Knowledgebase gives a wealth of How-to information.

Cons

While you can customize a tab with specific fields, you cannot organize those fields. A new field is automatically added to the bottom. If you want to regroup fields at a later date, it is not an option. However, it did not prevent me from using this tool.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/8/2019

Best accounting software for enterprise resources planning

Due to my experience in using this application, I can recommend this for intended users.

Pros

This application is important for the small and medium scale business entities who are engage in retail or wholesale, distributing companies, trading companies as well as other private and state organizations.
The transactions from multiple currencies is a great advantage for the organizations who are engage in different types of currency for their operations. This application is facilitating its users to manage their inventory levels at different locations effectively. It will help them to maintain a proper stock levels and decide the time for ordering. Month end bank reconciliations can be easily done.

Cons

Nowadays, women employment is increasing. Hence, they are willing to work with home through logging in to their smart devices such as mobile. However, it is not possible with the AccPac. It takes a considerable time to generate reports when users requiring more information
It need to have a proper knowledge on the application when generating reports
It can easily import the files from other formats such as excel.
All the required changes may not done by the users, some changes need to be implemented by obtaining the service assistance from the experts.

Harris
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 7/5/2020

Average performance

It is an average accounting system but need to offer more user-friendly reporting features,

Pros

It is good upgrade from ACCPAC when we moved over to Sage 300. Some sort of continuity is allowed for the users. It performed generally satisfactorily.

Cons

Need to do more customization on financial reporting and daily transaction processing reports.

Alternatives Considered

MetaADCS

Reasons for Choosing Sage 300cloud

Because it is out-dated.

Reasons for Switching to Sage 300cloud

Easier conversion process.
NICK
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 21/4/2018

We switched from Sage BusinessWorks to Sage 300 last year at the office with very mixed...

Ultimate the primary reasons we upgraded to Sage 300 were to automate the receiving of EDI orders from our largest customers (Walmart, Amazon, etc) and to facility an automated shipping label generation process and it has accomplished those things relatively well.

Pros

It makes things like receiving and bulk printing sales orders via EDI channels much faster and easier than they were before during our 20 year run with Sage BusinessWorks.

Cons

It's made some things much easier, in fact things that we needed to become easier in order to continue in business, but has added a layer of complexity to manual order processing functions making these much more difficult to manage. The consensus at the office is that BusinessWorks was easier to use for purposes like keying in orders, invoicing orders manually and then bulk printing or emailing those invoices, etc.

Violet
  • Industry: Nonprofit Organisation Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 8/5/2020

SAGE 300 Review

Using SAGE over the past ten years have been good, the upgrade to SAGE 300 is great. It has better features and better aspect to use.

Pros

The General Ledger, Payable, and Receivable and bank module are very useful and fit out needs. I like new upgraded features. The reports are more powerful

Cons

Not able to produce customized reports we can only used the reports that are produced by SAGE. it would be valuable if we customized some reports.

Kenatu
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 15/11/2016

Getting the Most out of your (ACCPAC) Implementation

SAGE 300 ERP Accounting (ACCPAC) is on of the simplest accounting platforms to use out there; however, make sure you have proper guidance when setting up your source files; messing those up or not setting them the way you want exactly upfront can be a real pain when it comes to getting your financial reports. Also make sure to enter all required fields - it won't tell you what all of those are until you see gaps in your data on the financial reports. Hardware requirements won't break the bank and its a simple client-server installation that most can do in their sleep. Training can be accomplished in a few days to a matter of hours depending on your skill level (acumen). The standard package is your GL, AP, AR and your SM. If you have those you are ready to run your business. Add the PO module and you can deal with purchasing as well. This application is for small to medium size businesses. If you reach fortune 500 status or have more than 20 users start looking else where or be prepared to purchase a mega load of third party add-ons.

Pros

Easy to use
Simple hardware requirements
Semi-decent financial reports out of the box

Cons

After 20 concurrent users, cost of ownership becomes pricey
To get enterprise level controls and process flow - you must purchase third party add-ons.
Not enough levels of security for larger accounting departments
No built in auditing - third party add-on required

Tobias
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
2

2
Reviewed on 9/10/2018

Very Dated from IT Analyst's Perspective

I would love to blame this application on being dated but I have even older software than this running with no issues on Windows 10. Unfortunately this was badly done 20 years ago and they have not bothered to invest much in it ever since.

Pros

Our users don't complain about it too much, unless it breaks. It has run our School's finances for years

Cons

Its so badly written and dated. The program has real issues with installing and conflicts with Windows basic securities. For example it does not like being installed in the usual programs folder, you have to run a batch file after the install to overwrite the DLL security, there is another registry hack you have to use to allow a non computer administrator to run the program. When it sends emails out it is seen by the Outlook as a virus and blocks it. I was hoping the latest versions but their annual upgrade just gave the ability to add notes in some fields. Despite building a clean Windows 10 build I have never got their dated reporting to work on it, even though the exact same install procedure worked on Windows 8.1. We have a supposedly good support contract with them but they basically told me they have it working and blamed Microsoft and me.

Donnetta
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/1/2018

Sage - A great way to begin the year.

I have been using Timberline/Sage since the "gold" product. I have been impressed with Sage's continual improvements throughout the years. I am hopeful as more property management company's hear about the product that additional R&D will go into the PM module.

Pros

Sage 300 is an excellent product for both the Construction the Property Management Industry. The PM module integrates extremely well with GL, AP and CM. It's easy to enter rent, charge fees and view tenant balances. The ability to add custom fields is superb. They are easy to add and easy to include on inquiries.
I really like Inquiry Designer and the ability to export to excel.

Cons

Setting up properties requires that you set them up in both GL and PM. I understand the need for each but it would be great to set them up in PM and then the system interface with GL.

Anthony
  • Industry: Construction
  • Review Source
Value for Money
1
Features
1.5
Ease of Use
1
Customer Support
3.5

1.5
Reviewed on 8/9/2016

Archaic not user friendly late keeping up with new technology

Pros

The project management portion of the software appeared at first to be a good tool. the more we worked with the product, the more we disliked it. Very difficult to find information, not good reports to show complete picture of job profitability, have to assemble different reports to come up with good clear picture of job cost status.
the accounting software portion is archaic, again extremely hard to work with, archaic system, very ineffective and incurred substantial loss of productivity.

Cons

Must spend on training to understand how to navigate through the software and find the information we need. It is evident that the software provided neglected reinvesting in this product and making it user friendly and up to par with other software on the market today.

Samantha
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/5/2019

User Since 2012

Pros

I like the interface of the software that makes it easy for the person inputting information to navigate the screens.

Cons

If I am both an approver and an data entry employee I can approve my own GL, AP, etc entries. This has proven to be an internal control issue when our auditors are documenting our systems and controls.

kelli
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

3
Reviewed on 2/7/2018

Doesn't work on a Mac

Pros

- Lots of different reporting
- Easy to put orders in
- Once you know how to use it, it is easy to use.

Cons

- Does not work on a Mac. I have to remote in to a PC to use it on my laptop.
- I wish the reporting worked where you can run everything in one report and select what you needed. I tend to have to run multiple reports and do vlookups.

Spud
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/5/2020

Sage Acc Pac Review

Overall a fine experience

Pros

For our company the aging trial balance and customer transaction history report are most commonly used features

Cons

Wish the customer transaction report had a slightly different presentation. Appears many times if we present this format to our customers they are confused

James
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 10/6/2017

Array 3rd Parties Modules

Pros

Has large array of 3rd parties modules that are industry or process specific. Sage 300 is modular and seamless integration of 3rd modules makes it fun to work with

Cons

Needs to improve on graphics and increase support for more database engine. Database engines such as Postgre are great open source engine and can't just be ignored.

Selvin
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/5/2019

New Features are Great!!

We are solving most of accounting problems.

Pros

The application is cloud ready, you can access this application anywhere in world. It was a big move for us in Jamaica to acquire this application.

Cons

The Gold license is somewhat expensive for a third world country like Jamaica.

Sasha
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
2

3
Reviewed on 12/10/2018

Too cumbersome to meet our needs

Pros

Purchased this software to manage accounts receivable transactions and inventory. I did like the customization in the setup that was available, in that we were able to fully design the documents generated from Sage and most of the form fields.

Cons

I did not like the fact that most system changes could not be done by me (the administrator). We had to go through a consultant, which of course led to many delays in moving along with the system.

Fazal
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 12/11/2020

SAGE review

SAGE 300 need to add more ready to go financial reports.

Pros

power full and reliable database. Good controls in place.

Cons

few ready to go financial reports and tax functionalities

Petea
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 8/11/2017

Cost-effective, quick to implement, and simple to use-Sage 300 ERP provides best-in-class...

Pros

Sage 300 ERP offers all the features you would expect from a powerful software solution: accounting, distribution, warehouse, manufacturing, sales, marketing, customer service, and business analytics-through business intelligence and real-time key performance indicator (KPI) dashboards

Cons

Payroll and inventory unavailable as 300 components. No hard timetable for adding modules. No flowchart/process navigation.

161 reviews