Sage HR Reviews

Pros

What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful.

Cons

A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this.

Pros

Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator.

Cons

If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task.

Pros

Time sheet management was quite easy with this product in comparison to others that I've used, and the tracking was clear.

Cons

The interface was not as user-friendly as other products that I've used, and it took longer than expected to be comfortable with the software.

Pros

It has basic functional needed for a HRM process. The dev team adds new features and updates from time to time.

Cons

The main and critical functional still has A LOT of issues. For example, we have a limited amount of Emergency Days available, BUT Sage do not show me any alerts when people overuse the Policy. Which makes me basically keep a track of things by myself. Also, almost a year ago I reported a few bugs to a customer support, and I still see those bugs from time to time. E.g. I don't think it's necessary to have a "death" item in a dropdown regarding the termination reason.... Like seriously? You guys already have "other" and I personally think it's enough

Alternatives Considered

BambooHR

Reasons for Switching to Sage HR

We were presented a demo and decided it had the basic functional for our Company size

Pros

Web based making it easily accessible across a wide variety of devices.

Cons

It is generally OK but could end users make use of added functionality such as the ability of users to upload own achievments.

Pros

Our team uses it to manage our paid time off and remote working policies. It's super simple and easy to use and very cost effective.

Cons

The way it is set up is probably designed for larger teams and takes a bit of effort in order to see everyone's calender as opposed to only the individuals on your 'team'

Alternatives Considered

BambooHR

Switched From

BambooHR

Reasons for Switching to Sage HR

A lot more cost effective, simpler and more in line with our needs.

Pros

Its simple, does what it says it will do. Personally I like how it syncs with the calendar.

Cons

I took a week off during easter. We have down on it a company day on Good Friday and Bank Holiday on the Monday. Both days were taken from Annual leave.

Alternatives Considered

HRLocker

Reasons for Switching to Sage HR

Just made sense for us at the time for reasons mentioned above. I can't even remember if there was a difference in price. But it was close and would urge others to look at it also.

Pros

Very responsive team.
Slack integration of the leave management is handy and updates in realtime
Leave management is really good, I like that you can extra mandatory fields. We use this to track out of office staff, and remote working. It's also used to track time spent on their personal wellbeing.
The app is handy, I know most of the staff use this instead of the web version.
The org chart with collapsable levels and drag and drop changes is a very strong feature.

Cons

most cons are just potential development and improvement as apposed to major flaws.
Adding timesheets could be more streamlined, maybe a quick add from a calendar style overview would be nicer.
Expense management - it would be great to be able to integrate with Xero.

Pros

The ease of use, easy to input information and navigate through the software, it took abit of getting use to but after that was perfect

Cons

It takes some getting used to, but once you get the hang of it, nothing negative to say. I would just say spend time learning and playing through the system for easier faster use

Pros

Easy of use and implementation in the workplace

Cons

Nothing to report that I do not like about it

Pros

I love how simple it is for our team to request holidays and to monitor sick days also. The interface is nice too.

Cons

The app is a bit limited and it would be helpful if it offered a full calendar view.

Alternatives Considered

BambooHR

Reasons for Choosing Sage HR

More features

Switched From

BambooHR

Reasons for Switching to Sage HR

No mortgage required for Cake HR

Pros

Intuitive for its use, user friendly, modern look, flexibility in workflows and constant improvements in the app.
The best part for us is that we have constant contact with the support team and work very closely in designing processes and workflows to respond our internal needs.

Cons

We are working on having a more horizontal structure and be able to install a collective decision making process. So far Cake HR needs for everyone to have a "manager" for approvals in many of the processes so sometimes we need to think around that.
This is not a mejor limitation since the app also allows for some processes to have automatic approvals, but would be interesting to evaluate new organization models.

Pros

- easy UX and UI
- convenient dashboard
- ability to create different policies for various locations (if you have a distributed team it's fantastic)
- integration with a google calendar & slack bot
- custom actions to be done after a time-off request is provided
- mobile app available

Cons

- documents storage is not convenient for users and search
- had few cases with support team when did not receive a reply in time
- would be great to have a follow-up for managers if they do not approve/decline the request of their direct reports
- request for few hours per day does not allow to give precise hours, simply [number] hours in the first/second part of the day. I would prefer specifying exact hours

Pros

Managing Time Off for multiple teams and multiple types of time off. Makes it very easy to see where everyone is without having to manage a company calendar. Easy to use on the go with the mobile app and emailing capabilities. Easy to accept someone's time off request within the email with just a click of a button. Absolutely love this tool for our team's time off.

Cons

Can't set the admin to send me just my team's requests, so I get a lot of emails for our whole company. very hard to edit time off requests. Don't like that after it's approved, it's hard for the user to go in and change their request and be assured it's logged correctly.

Pros

Before using cake HR all of our time sheets and tracking where done on excel and staff had to to submit them to find out their time off, sick and vacation. Cake HR does everything automatically and gives staff real time information.

Cons

I wish time sheets weres available on mobile .

Alternatives Considered

BambooHR

Switched From

BambooHR

Reasons for Switching to Sage HR

Price

Pros

Really appreciate the amount of effort they put into designing this app out. The visual experience is far superior to any other HR app I have used in the past.

Cons

There is additional functionality that can be hard to find, such as where to put documentation like the employee handbook. Also, I would like to see users be able to be grouped into multiple different teams or views.

Pros

Everything in one place was most important

Cons

Not all functions are there which are needed

Alternatives Considered

BambooHR

Reasons for Choosing Sage HR

To have everything in one place

Switched From

BambooHR

Reasons for Switching to Sage HR

Latvian help center

Pros

CakeHR lets me to submit requests for vacations, be notified when they’re approved, as well as see when others on my team will be out making it easier to plan for time off.

Cons

The web interface was a little messy but they’ve mostly fixed this now and cleaned it up. I usually use the mobile app anyway which has always had a clean interface.

Pros

This software is easy to learn, easy to use and great for tracking holidays, sick time, appointments, training etc..

Cons

Time off per individual should be the first page or we should be able to customize our views.

Pros

Very easy for staff to be able to request time off and for managers to approve these requests. The interface is laid out well and is very easy to use for both management and staff alike.

Cons

The app has limited functionality, there is no option to facilitate scheduling and rotas for staff members, it is not possible to define different hours on a weekend (each day worked is assumed to be the same number of hours). There has also been an issue that i believe remained unfixed where the annual leave year commences on the same day as a public holiday. It throws the whole system off.

Pros

I like that my staff can see who else is requesting time off, so they can work as a team. Our workspace requires that no more than 1 person can be off at one time (due to ratio) so this feature is great. The customer service is outstanding and fast! Love the chat room.

Cons

That when a new staff joins, the future black out days need to be "re-checked" for the new employees and this can lead to mistakes/misunderstandings since the code "blackout" wont' read correctly for them.

Pros

it can house the basics of HR reporting, quite intuitive when you use it, support team takes time but they are generally very helpful and really helps to resolve cases

Cons

support team replies on time and sometimes takes time due to time difference, Lack of detailed reports, downloading of all employee basic info, data integrations to other platforms, further customization and visualisations of org chart and reports could be made better

Pros

The dashboard is my favorite feature. After about a year I have the perfect system set up to control all my own tasks while managing and overseeing everyone's tasks in the company. Timesheets are also great.

Cons

Creating recurring tasks can be tedious. Support helped me figure out a way to duplicate entire projects, but then making changes don't apply across the board. If there was more ease of use, Wrike would be perfect.

Pros

Easy set-up of policies
Flexible recipes
Good integration to Slack

Cons

No option the save configurations for reports! Really needed! Automated reporting cannot be configured in detail and custom reports cannot have their parameters saved.

Org chart is not flexible enough, only based on the direct managing lines. Hard to reflect the administration structure of approvals in it.

Also need urgently an option

Pros

Easy to use, great to navigate.

Cons

Historical data is more manual to access than current data.