User Reviews Overview

About Price2Spy

Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands, and distributors from a variety of industries. The solution offers tools to monitor, track, and analyze...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
5.0

Browse Price2Spy Reviews

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Dave
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2018

Exceptional Software, Even Better Support

Pros

Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first

Cons

There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.

Response from Price2Spy

Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 20/2/2019
Igor
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2018

Price2Spy - Great tool / moderate cost / exceptional customer support

If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.

Pros

There are many benefits of using Price2Spy, below I'll only be able to list some of them:

- As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions
- We're dealing with 1000s of products, and we needed as much automation as possible
- The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors
- The reports are instinctive and easy to generate, and most of all, simple to interpret
- Price change alerts (received via email) have multiple triggering options to choose from which is great
- Automated repricing works like a charm, so we do not have to put manual effort into it
- Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!

Cons

I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.

Response from Price2Spy

Thank you very much for your kind words, Igor! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 13/9/2019
Claudia
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

3
Reviewed on 3/10/2016

Improvements

I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use.
But I have found some issues:
- I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore!
- Sometimes the price from Price2Spy is different from the price in the Url
- For "ebay" a lot of time the Url still working, also if the product is not available

Pros

It is easy and intuitive to use.

Cons

1. The correspondence between price2spy and the price in the urls.
2. Not existent Urls

Response from Price2Spy

Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!

Replied 4/10/2016

Top Price2Spy Alternatives

Verified Reviewer
  • Industry: Sporting Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 4/3/2020

Great for Smaller Companies

Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as we have shopped around and seen newer products, we are noticing some gaps in functionality.

Pros

We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.

Cons

As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.

Response from Price2Spy

Thank you for your review, we really appreciate it. We're happy to hear that you're satisfied with our support and services! Please keep in mind that we provide a wholesome solution from small to large international companies, worldwide. On top of that, we always do our best to meet every requirement, so please send us an email to [email protected] and we'll be happy to consider your suggestions. Hopefully, you will be able to benefit from using Price2Spy even more in the future!

Replied 29/6/2020
Manuel
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/6/2022

Price2Spy is the best spy gear in the market, hands down

Price2Spy is an incredible tool. Its sleek design and automated features make it easier to use than any other spy gear on the market. The customer service is also impeccable, I always get a response within 24 hours and my issues are resolved as quickly as possible. The customer service is also impeccable, I always get a response within an hour. The prices are also very reasonable for all the features that are provided.

Pros

This platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC.

Cons

The software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically.

Response from Price2Spy

Hello Manuel,

Thank you for such a detailed review! We will definitely take your comments into consideration and try to further improve.

Replied 25/1/2023
Ngian
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/3/2023

It helped us with our business goals

Price2Spy helped our business by helping us stay competitive, save time, and increase profitability by providing valuable insights into competitors' pricing strategies and automating pricing processes.

Pros

Overall, Price2Spy is a powerful and effective tool for our businesses that is looking to stay competitive in today's fast-paced e-commerce landscape.

Cons

Starting up a project may require some time and troubleshooting to ensure everything is set up properly, which is typical for any project. However, once the initial setup is complete, the majority of the processes can be automated.

Response from Price2Spy

Hi Ngian,

I'm Marijana, a Digital Marketing Specialist at Price2Spy. Thank you for sharing your experience and for the great review. We are happy to be helping you reach your business goals by automating your pricing processes.

Price2Spy will keep working on increasing your profitability!

Replied 26/5/2023
Tomas
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/5/2023

Great software!

10/10, very friendly staff,

Pros

easy to you, great customer care, great software that we use everyday

Cons

i think it could be easier to delete products

Response from Price2Spy

Hi Tomas,

I'm Marijana, a Digital Marketing Specialist at Price2Spy. We'd like to thank you for such a wonderful review. As well, thank you for the feedback about the product deletion. It means a lot to our business. We will consider your recommendation.

Happy to serve your business!

Replied 26/5/2023
Verified Reviewer
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2017

Must have price monitoring software

The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels

Pros

The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

Response from Price2Spy

Thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.

Replied 13/9/2019
Anat
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/3/2018

Price2Spy are our online price monitoring tool in the company

I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.

Pros

Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

Cons

The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

Response from Price2Spy

Dear Anat,
we sincerely appreciate your feedback! We enjoy our mutual collaboration very much.
We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

Replied 9/3/2018
Verified Reviewer
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2019

Price2Spy

I really love how this software works and and like I said before, customer support is the best I've ever had!

Pros

Well, product does what it promise and really good way too. It filled all my needs what I was looking for.
But I was most impressed about customer service. I must say it's best I ever got!
Also integration is really nice.

Cons

Well.. It's not any problem but sometimes system does not find correct price from competitors site.
But team handle these things in no time and it's fixed quickly.
If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.

Response from Price2Spy

Thank you very much for your positive review! We are very happy to hear that you're satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!

Replied 13/9/2019
Kasper
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/10/2017

If you put in the work to set it up, P2S gives you a comprehensive overview of your competitors...

It saves us a lot of time when it comes to monitoring online prices for our products

Pros

P2S gives us a quick look into how our products prices are placed in the market and makes it fairly easy for us to adjust them to remain competative.
One of the best things about P2S is not only the software itself but the support staff behind it who are quick to respond and offer solutions to any challanges we might have.

Cons

We'd like to have had the opportunity to monitor competitors shipping costs along with product prices out of the box but again, the support were quick to adjust to our needs and gave us a working solution so that wasn't too bad.

Response from Price2Spy

Thanks for the positive review! We at Price2Spy really appreciate our client's opinion and we do our best to take all your suggestions into consideration. Your feedback can help us improve our services so you can benefit from Price2Spy even more in the future!

Replied 17/10/2017
Camille
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/4/2019

Tough to setup but it deserves it after all

Pros

So many reportings available making sure we can identify & read into competitors pricing strategy

Cons

The set-up has been a real struggle on our side as we couldn't use the automatch so we have to copy/paste 1 by 1 all the links we want to monitor and getting the feed in the correct format hasn't been easier

Response from Price2Spy

Thank you for your review, we appreciate your feedback. We're happy to hear you're satisfied with our support and services!
Please keep in mind that we provide a manual matching option as well, so in case you ever need help with matching your products, just let us know and our data entry team will do all the hard work for you.

Replied 15/5/2019
Matteo
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/5/2022

The unbeatable price control software

With this software we have been able to optimize the positioning of each category in our assortments, we are able to identify every change in the prices of our competitors with maximum speed and certainty.

Pros

With all the countless reports available in the software, you can perfectly analyze the pricing of your company.

The costumer service is of high level always available and fast in solving any problem.

Cons

There is nothing I would not recommend about this product.

Response from Price2Spy

Hello Matteo,

Great to hear that you're satisfied with Price2Spy. Please let us know in case you face any issues.

Replied 25/1/2023
Lluis
  • Industry: Business Supplies & Equipment
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/12/2016

Amazing market tool

Since we got Price2spy, it's very easy to check how our dealers and competitors deal with our products price. Just a great tool!

Pros

Absolute pricing control

Response from Price2Spy

Hi Lluis, thank you so much for the positive review! We'll will do our best to keep delivering the service you need!

Replied 20/2/2019
Garboan
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/9/2017

Fast development for personalized report - on request

Personalized reports

Pros

The possibility of creating personalized requests. Also we had bonuses on the development of our personalized request. Ex: we forgot to something on the start and after the dev was done, we requested the forgotten additional feature and it was implemented for free from price2spy dev.

Response from Price2Spy

Thank you very much for your feedback, Dan! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

Replied 18/9/2017
Jason
  • Industry: Leisure, Travel & Tourism
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 3/9/2019

Price Monitoring made Easy

Price2Spy helped us automate what was a labor intensive requirement. And the result arrive in our inbox every day with a full competitor price analysis.

Pros

The software makes the repeative task of monitoring our own and competitive pricing a breeze. Support was great and help went above and beyond what was expected. Setup is simple and it has paid for itself many times over.

Cons

Would like the ability to send more than 1 automated report at the basic levels.

Response from Price2Spy

Dear Jason, thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy. Regarding the automated reports, we'll be happy to provide you additional automated reports!

Replied 9/9/2019
Marie
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 15/10/2019

Review Gymna

Good and good customer service

Pros

I like the Excel overview because this is very clear. I can fast see if I have to change prices.

Cons

If links change you have to adapt everything (which is normal of course)

Response from Price2Spy

Many thanks for your feedback, Marie! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 22/10/2019
Antoine
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2016

Price2Spy Review

easy to use, good service and helpdesk, helpdesk in own/native language, all kinds off different packages for different use and/or websites.

Response from Price2Spy

Thanks a lot for the positive review! Hopefully we will continue the same way.

Replied 28/9/2016
Dez
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2021

Price2Spy best pricing tool in the market

Pros

Easy in use! Price quality is very good!

Cons

Provides everything I need. And if something is unclear, I am well helped.

Response from Price2Spy

Thank you for taking the time to write this great review, Dez! We are very grateful for customers like you and hope you stick with us for years to come! :)

Replied 25/6/2021
Giorgio
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/9/2016

Best advise

We are a distributor Company. With Price 2 spy we can have always the clear picture of what's going on in our market with our customer, and what the foreign players are doing our territory.

Response from Price2Spy

Thank you for your review! We are happy that Price2Spy is helping you with your business.

Replied 26/9/2016
Ammar
  • Industry: Capital Markets
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 7/7/2021

Price2Spy one of the best price monitoring tools

Pros

-The ability to monitor competitors’ movements in real-time, in addition to the ability to negotiate with suppliers.

Cons

Can not capture the prices of some websites.

Response from Price2Spy

Many thanks for your feedback, Ammar! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 9/7/2021
Sanja
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2016

P2S saves your time and money!

Great support! Even if you do not ask, P2S sees what do you need through your actions and provides it to you.

Response from Price2Spy

Sanja,
thanks very much for the review!
We will do our best to continue our high standard of service delivery!

Replied 10/10/2016
marsella
  • Industry: Wholesale
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 21/9/2016

Great pricing software!

We've been using Price2Spy for several months ago and it gives an insightful result of how we're doing (in terms of pricing) compared to others.

Pros

A clear and easy-to-read report layout.

Cons

Unable to refresh the price for several SKUs together on timely basis. As fashion changes price frequently, price in the report sometimes doesn't match with the current actual price.

Response from Price2Spy

Thank you for the positive review! We will do our best to keep up the good work.

Please note that Premium price plans give you more price checks per day which keeps the prices even more up-to-date.

Replied 26/9/2016
Alessandro
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 6/10/2020

Alessandro BESPECO review

FANTASTIC...absolutely the bst provider for price monitoring

Pros

Just in time and great accuracy of price changes

Cons

sometimes it's slow in charging the pages

Response from Price2Spy

Thank you so much for your feedback, Alessandro! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to help.

Replied 29/10/2020
Wendy
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/9/2016

Good software but still needs improvements, excellent customer service!

The program is relatively easy to use, there are glitches in the systems but Price2Spy team is very responsive in answering questions and helping out.

Pros

It saves me time to manually check all the websites

Cons

It is not capable of checking multiple product pages like Amazon, so I have to manually check those.
Also, you cannot modify the site names which could be confusing. For example, ebay pages would just show up at ebay. But I have several ebay pages that I would like to rename them to the specific seller but I am not able to modify that. So each time I have to manually click into the link again to see which seller it is.

Response from Price2Spy

Thank you for the kind review - we value your feedback! Please keep in mind that we do offer solutions for monitoring individual sellers from marketplace sites and would be happy to help you set it up.

Replied 23/9/2016
97 reviews