User Reviews Overview

About Price2Spy

Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands, and distributors from a variety of industries. The solution offers tools to monitor, track, and analyze...

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Feature ratings

Value for Money
4.6
Features
4.6
Ease of Use
4.6
Customer Support
5.0

Browse Price2Spy Reviews

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Dave
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2018

Exceptional Software, Even Better Support

Pros

Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first

Cons

There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.

Response from Price2Spy

Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 20/2/2019
Igor
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2018

Price2Spy - Great tool / moderate cost / exceptional customer support

If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.

Pros

There are many benefits of using Price2Spy, below I'll only be able to list some of them:

- As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions
- We're dealing with 1000s of products, and we needed as much automation as possible
- The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors
- The reports are instinctive and easy to generate, and most of all, simple to interpret
- Price change alerts (received via email) have multiple triggering options to choose from which is great
- Automated repricing works like a charm, so we do not have to put manual effort into it
- Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!

Cons

I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.

Response from Price2Spy

Thank you very much for your kind words, Igor! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 13/9/2019
Claudia
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

3
Reviewed on 3/10/2016

Improvements

I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use.
But I have found some issues:
- I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore!
- Sometimes the price from Price2Spy is different from the price in the Url
- For "ebay" a lot of time the Url still working, also if the product is not available

Pros

It is easy and intuitive to use.

Cons

1. The correspondence between price2spy and the price in the urls.
2. Not existent Urls

Response from Price2Spy

Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!

Replied 4/10/2016

Top Price2Spy Alternatives

Verified Reviewer
  • Industry: Sporting Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 4/3/2020

Great for Smaller Companies

Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as we have shopped around and seen newer products, we are noticing some gaps in functionality.

Pros

We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.

Cons

As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.

Response from Price2Spy

Thank you for your review, we really appreciate it. We're happy to hear that you're satisfied with our support and services! Please keep in mind that we provide a wholesome solution from small to large international companies, worldwide. On top of that, we always do our best to meet every requirement, so please send us an email to [email protected] and we'll be happy to consider your suggestions. Hopefully, you will be able to benefit from using Price2Spy even more in the future!

Replied 29/6/2020
Thorsten
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/6/2020

Keep prices under control in the simplest possible way

We have been using P2S since 2014 and monitor over 36,000 products and their price development. If you want to keep an overview and control of your pricing, this is the right place for you. We don't like to trust automated systems and therefore use the Price Matrix Report which always gives us a very good overview of the price development. The import and export of data is simple and fast.

Pros

The support is always available and solves problems very quickly and efficiently. Manual adjustments to your own infrastructure. Very good overview of all prices and competitors in the Price Matrix Report. Report contains a link to the URL to quickly check products. Very fair prices for changes, adjustments and data maintenance. 1 account can be used by multiple users. Different possibilities for manual and automatic matching of products. Good import and export functions. Finds prices even on complicated websites.

Cons

The very nice and helpful people of P2S are unfortunately very far away ...

Response from Price2Spy

Thank you so much for your kind words, Thorsten! We really appreciate you taking the time out to share your experience with us. We will continue doing our best to offer you the best service and support!

Replied 29/6/2020
Manuel
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/6/2022

Price2Spy is the best spy gear in the market, hands down

Price2Spy is an incredible tool. Its sleek design and automated features make it easier to use than any other spy gear on the market. The customer service is also impeccable, I always get a response within 24 hours and my issues are resolved as quickly as possible. The customer service is also impeccable, I always get a response within an hour. The prices are also very reasonable for all the features that are provided.

Pros

This platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC.

Cons

The software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically.

Response from Price2Spy

Hello Manuel,

Thank you for such a detailed review! We will definitely take your comments into consideration and try to further improve.

Replied 25/1/2023
Verified Reviewer
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2017

Must have price monitoring software

The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels

Pros

The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

Response from Price2Spy

Thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.

Replied 13/9/2019
Anat
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/3/2018

Price2Spy are our online price monitoring tool in the company

I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.

Pros

Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

Cons

The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

Response from Price2Spy

Dear Anat,
we sincerely appreciate your feedback! We enjoy our mutual collaboration very much.
We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

Replied 9/3/2018
Verified Reviewer
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2019

Price2Spy

I really love how this software works and and like I said before, customer support is the best I've ever had!

Pros

Well, product does what it promise and really good way too. It filled all my needs what I was looking for.
But I was most impressed about customer service. I must say it's best I ever got!
Also integration is really nice.

Cons

Well.. It's not any problem but sometimes system does not find correct price from competitors site.
But team handle these things in no time and it's fixed quickly.
If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.

Response from Price2Spy

Thank you very much for your positive review! We are very happy to hear that you're satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!

Replied 13/9/2019
Joël
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 13/3/2023

Price2Spy - Review

Pros

Easy to use and extract data from. Userfriendly. Great support from the team

Cons

Fairly expensive for the resources needed. No way to track physical retail environments

Kasper
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/10/2017

If you put in the work to set it up, P2S gives you a comprehensive overview of your competitors...

It saves us a lot of time when it comes to monitoring online prices for our products

Pros

P2S gives us a quick look into how our products prices are placed in the market and makes it fairly easy for us to adjust them to remain competative.
One of the best things about P2S is not only the software itself but the support staff behind it who are quick to respond and offer solutions to any challanges we might have.

Cons

We'd like to have had the opportunity to monitor competitors shipping costs along with product prices out of the box but again, the support were quick to adjust to our needs and gave us a working solution so that wasn't too bad.

Response from Price2Spy

Thanks for the positive review! We at Price2Spy really appreciate our client's opinion and we do our best to take all your suggestions into consideration. Your feedback can help us improve our services so you can benefit from Price2Spy even more in the future!

Replied 17/10/2017
Anthony
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/8/2019

Awesome Product!!

Pros

It gives you the most accurate, up to date information about your products and pricing that are needed to control a MAP policy pricing structure.

Cons

There are not too many bad things to say about Price2Spy. Its reliable and accurate.

Response from Price2Spy

Thank you very much for your positive review, Anthony! We really do appreciate it and we will do our best to continue our high standard of service delivery!

Replied 9/9/2019
Lluis
  • Industry: Business Supplies & Equipment
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/12/2016

Amazing market tool

Since we got Price2spy, it's very easy to check how our dealers and competitors deal with our products price. Just a great tool!

Pros

Absolute pricing control

Response from Price2Spy

Hi Lluis, thank you so much for the positive review! We'll will do our best to keep delivering the service you need!

Replied 20/2/2019
Damiano
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/12/2017

Our experience with P2S is just great

We can be more competitive against our main competitors :)

Pros

Price2Spy team is very careful to their customers and they always answer every question very quickly. What we like most about the software is the great amount of customization you can do on it and that it fits or can be taylored to our very specific needs.

Response from Price2Spy

Thank you very much for your feedback, Damiano! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

Replied 3/1/2018
Leah
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/9/2020

Excellent Customer Service and Program

I love the team that works at Price2Spy. Everyone who I have dealt with has been on the pulse with quick responses to our Company's needs. Very delightful to work with as communication excels and helpful with tips to the best running of our business.

Pros

Great that it holds the history of the competitors prices in a graph and can see when prices changed.

Cons

Would be excellent if we could upload our own spreadsheets into the system to simplify the process.

Response from Price2Spy

Thank you so much for your kind words, Leah! We appreciate it a lot and we will do our best to keep delivering the service you need! Please note that the 'Upload functionality' will be released soon, hopefully by the end of October. Stay tuned!

Replied 17/9/2020
Dany
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 27/8/2019

Easy to use, Great service, Fast overview

Very comfortable and very good value for money ratio.

Pros

You can get a fast overview on your market position.
You can easily change, delete and add URLs to track.
If you exceed the limit of your subcription you get an information and are not fined immediately.
Enquiries and help are very fast and competent.

Cons

That their youtube ad is very long.
The visual appearence of the interface. (colors)

Response from Price2Spy

Thank you very much for your kind words, Dany! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 9/9/2019
Guilherme
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/3/2017

Excellent system and great service

Besides the great features, functionality and ease of use, what most impresses me is the excellent customer support. Enhancements made in just a few hours! I wish the customer support of my company was as perfect as Price2Spy's

Pros

Customer support

Cons

Nothing

Response from Price2Spy

Thank you very much for your kind words, Guilherme! :)

We really do appreciate it and we will do our best to continue our high standard of service delivery!

Replied 13/10/2017
Valentine
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2019

INCREDIBLE SOFTWARE

Incredible consumer service, the free trial was quickly setup and customized to truly show me how the software could answer my specific needs. The team has been so incredibly helpful and supportive throughout the entire process.

Pros

This software saves 10 hours from my usual week workload by automating price checks providing all competitive information needed in real time!

Cons

Nothing so far! Everything is great.

Response from Price2Spy

Many thanks for your feedback, Valentine! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services!

Replied 18/11/2019
Richard
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/1/2019

Increased sales/profits in 1 month

Pros

This has changed our online strategies allowing us to react instantaneously to the market. It has increased our overall sales and profit margins. Great piece of software. We work in Ex Vat, the support team are fantastic, quick and efficient, they changed all of our URLs into Ex Vat for us. Simply Brilliant.

Cons

Not found anything that impedes us in what we want to get out of the software

Response from Price2Spy

Thank you very much for your kind words, Richard! We are very happy to hear that our software helped improve your business so quickly and that you are satisfied with our service!

Replied 11/2/2019
Giorgio
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/9/2016

Best advise

We are a distributor Company. With Price 2 spy we can have always the clear picture of what's going on in our market with our customer, and what the foreign players are doing our territory.

Response from Price2Spy

Thank you for your review! We are happy that Price2Spy is helping you with your business.

Replied 26/9/2016
Frank
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2021

Best price for Amazon price monitoring

Pros

Easy to setup monitoring on my Amazon products

Cons

They have the best price I could find for monitoring, but the cost is still significant

Response from Price2Spy

Hello Frank,

Great to hear that we were able to help you with Amazon pricing data. We understand that for some customers the price might be a significant expense, but as you noticed as well, we're trying to do our best to offer the best possible service while trying to keep reasonable prices. There are different promotions and discounts from time to time, so I would invite you to read our newsletters very carefully! :)

Replied 25/1/2023
Sebastian
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 30/8/2019

Great software, even better service.

Pros

It's easy to use and support is very helpful, even proactively reach out to give tips based on your account.

Cons

Style is a bit old-fashioned but that doens't have to be a bad thing.

Response from Price2Spy

Many thanks for your feedback, Sebastian! We really do appreciate it and we will definitely continue doing our best in helping you out benefit most from using our services!

Replied 9/9/2019
Constantin
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2017

It is a great and very useful tool for price monitoring

Up-to-date and valuable information gathered in one place.

Pros

All necessary information in one place, offering the possibility of quick decisions
The ease of use
Intuitive menus
Great built-in reports with the possibility of configuring
The possibility of exporting data
Great support team

Response from Price2Spy

Costi, thank you so much for your positive review. We really appreciate your opinion and we will keep doing our best to help you and your business benefit the most from using Price2Spy!

Replied 10/11/2017
Alessandro
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 6/10/2020

Alessandro BESPECO review

FANTASTIC...absolutely the bst provider for price monitoring

Pros

Just in time and great accuracy of price changes

Cons

sometimes it's slow in charging the pages

Response from Price2Spy

Thank you so much for your feedback, Alessandro! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to help.

Replied 29/10/2020
daniel
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/3/2019

price2Spy

Pros

I like this because it lets me see what my competitors and retailers are pricing so i can get a rough idea of what my prices need to be to be competitive.

Cons

I have no cons yet but i have only been using it a short time.

Response from Price2Spy

Thank you so much for your feedback, Daniel! We will do our best to keep delivering the service you need!

Replied 13/9/2019
96 reviews