User Reviews Overview

About Price2Spy

Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands, and distributors from a variety of industries. The solution offers tools to monitor, track, and analyze...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
5.0

Browse Price2Spy Reviews

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Dave
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/5/2018

Exceptional Software, Even Better Support

Pros

Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first

Cons

There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.

Response from Price2Spy

Thank you very much for your kind words, Dave! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 20/2/2019
Igor
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2018

Price2Spy - Great tool / moderate cost / exceptional customer support

If you're dealing with hundreds or thousands of products as we do and trying to monitor competitor sites manually you should definitely check out Price2Spy. It helped us to save significant amount of time from our routine tasks (such as, data processing and product pricing). So now, we can really focus on what matters to our business.

Pros

There are many benefits of using Price2Spy, below I'll only be able to list some of them:

- As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions
- We're dealing with 1000s of products, and we needed as much automation as possible
- The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors
- The reports are instinctive and easy to generate, and most of all, simple to interpret
- Price change alerts (received via email) have multiple triggering options to choose from which is great
- Automated repricing works like a charm, so we do not have to put manual effort into it
- Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!

Cons

I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.

Response from Price2Spy

Thank you very much for your kind words, Igor! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 13/9/2019
Claudia
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

3
Reviewed on 3/10/2016

Improvements

I used Price2Spy for about 9 months and I can say that I like it. It is very easy and intuitive to use.
But I have found some issues:
- I have to check manually the urls for some channels, because I can see a price for the product, but if I click on the url, it doesn't exist anymore!
- Sometimes the price from Price2Spy is different from the price in the Url
- For "ebay" a lot of time the Url still working, also if the product is not available

Pros

It is easy and intuitive to use.

Cons

1. The correspondence between price2spy and the price in the urls.
2. Not existent Urls

Response from Price2Spy

Claudia, thanks for the feedback, it means a lot. Please keep in mind that we offer various solutions to help you keep your account fresh and updated and would be thrilled to discuss them with you if you'd like!

Replied 4/10/2016

Top Price2Spy Alternatives

Verified Reviewer
  • Industry: Sporting Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 4/3/2020

Great for Smaller Companies

Price2Spy has been our go to price comparison tool for years. We loved what they offered, but as we have shopped around and seen newer products, we are noticing some gaps in functionality.

Pros

We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.

Cons

As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.

Response from Price2Spy

Thank you for your review, we really appreciate it. We're happy to hear that you're satisfied with our support and services! Please keep in mind that we provide a wholesome solution from small to large international companies, worldwide. On top of that, we always do our best to meet every requirement, so please send us an email to [email protected] and we'll be happy to consider your suggestions. Hopefully, you will be able to benefit from using Price2Spy even more in the future!

Replied 29/6/2020
Thorsten
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/6/2020

Keep prices under control in the simplest possible way

We have been using P2S since 2014 and monitor over 36,000 products and their price development. If you want to keep an overview and control of your pricing, this is the right place for you. We don't like to trust automated systems and therefore use the Price Matrix Report which always gives us a very good overview of the price development. The import and export of data is simple and fast.

Pros

The support is always available and solves problems very quickly and efficiently. Manual adjustments to your own infrastructure. Very good overview of all prices and competitors in the Price Matrix Report. Report contains a link to the URL to quickly check products. Very fair prices for changes, adjustments and data maintenance. 1 account can be used by multiple users. Different possibilities for manual and automatic matching of products. Good import and export functions. Finds prices even on complicated websites.

Cons

The very nice and helpful people of P2S are unfortunately very far away ...

Response from Price2Spy

Thank you so much for your kind words, Thorsten! We really appreciate you taking the time out to share your experience with us. We will continue doing our best to offer you the best service and support!

Replied 29/6/2020
Manuel
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/6/2022

Price2Spy is the best spy gear in the market, hands down

Price2Spy is an incredible tool. Its sleek design and automated features make it easier to use than any other spy gear on the market. The customer service is also impeccable, I always get a response within 24 hours and my issues are resolved as quickly as possible. The customer service is also impeccable, I always get a response within an hour. The prices are also very reasonable for all the features that are provided.

Pros

This platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC.

Cons

The software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically.

Response from Price2Spy

Hello Manuel,

Thank you for such a detailed review! We will definitely take your comments into consideration and try to further improve.

Replied 25/1/2023
Lars
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2022

Great online environment for price management

Since using P2S, we can now offer our products in line with the market.

Pros

- easy in use- uncluttered- support in Dutch language- clear reports- implementation with Access database- outsource a lot of work- any problems are solved quickly

Cons

No cons so far. Very occasionally P2S does not grab certain pages, but that is often restored at the next price check.

Response from Price2Spy

Hi Lars,

Great to hear that you have had a positive experience with Price2Spy!

Replied 25/1/2023
Verified Reviewer
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2017

Must have price monitoring software

The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels

Pros

The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

Response from Price2Spy

Thank you very much for your kind words! We really do appreciate your feedback and we'll continue to do our best in order to help you benefit most from using Price2Spy.

Replied 13/9/2019
Anat
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/3/2018

Price2Spy are our online price monitoring tool in the company

I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.

Pros

Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

Cons

The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

Response from Price2Spy

Dear Anat,
we sincerely appreciate your feedback! We enjoy our mutual collaboration very much.
We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

Replied 9/3/2018
Verified Reviewer
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2019

Price2Spy

I really love how this software works and and like I said before, customer support is the best I've ever had!

Pros

Well, product does what it promise and really good way too. It filled all my needs what I was looking for.
But I was most impressed about customer service. I must say it's best I ever got!
Also integration is really nice.

Cons

Well.. It's not any problem but sometimes system does not find correct price from competitors site.
But team handle these things in no time and it's fixed quickly.
If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.

Response from Price2Spy

Thank you very much for your positive review! We are very happy to hear that you're satisfied with our support and services. We will definitely continue doing our best in helping you out benefit most from using Price2Spy!

Replied 13/9/2019
André
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/11/2017

Great tool with a great support.

Pros

The support is great and fast. The tool flexibility is also great. You can ask for some small customizations and you will get it.

Cons

The interface is a bit slow. I believe that a more responsive UI would improve the user repetitive tasks performance.

Response from Price2Spy

Dear Andre, thank you very much for your feedback! We highly appreciate it and we'll certainly make sure we continue doing our best in helping you out benefit most from using our services.

Replied 6/12/2017
Tad
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/4/2018

Outstanding product and customer service!

It allows us to make sure our pricing is fair, based on the average market price. We don't want to be too high or too low.

Pros

It is user-friendly and easily customized. There are many different reports to give you the info you need.

Cons

I honestly can't think of any issues . The few issues that have come up were quickly and professionally addressed by support.

Response from Price2Spy

Thank you very much for your kind words, Tad! We really do appreciate it and we will do our best to continue our high standard of service delivery!

Replied 13/9/2019
Toon
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2016

Very accurate, perfect customer service

At ToneControl.nl we have bene using P2S since many years now, they keep developing the software and are always willing to implement new features upon request. Very fast and professional customer service. Warmly recommended!

Response from Price2Spy

Thanks for the positive review Toon! We are happy that Price2Spy is helping you with your business.

Replied 28/9/2016
Leah
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/9/2019

Very useful product with excellent user support

Pros

Variety of reports
Easy to use site and interpret data
Great variety of reports
Great value for money
Time saving
Excellent support team, always respond rapidly to any query

Cons

The pop up wizard can be a little annoying...

Response from Price2Spy

Thank you very much for your kind words, Leah! We will do our best to keep delivering the service you need. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 19/9/2019
Ruud
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/8/2021

excellent software tool

great product, excellent support

Pros

usability of the product, price/quality ratio

Cons

still manual input needed, so automated check not always reliable

Response from Price2Spy

Hello Ruud,

Thank you for letting us know your impressions of Price2Spy. Please feel free to reach out if you face some issues.

Replied 25/1/2023
Cheryl
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2017

Highly optimistic Price2Spy will help our business. Excellent customer service!

Pros

Customer Service: Our pricing data needs are different from most others, so many customizations of the reporting and data collection have been required. The team at Price2Spy has done an amazing job addressing our needs quickly and accurately. The response has been professional and courteous. Some of the best customer service we have experienced.
Software: We have just started using Price2Spy and haven't had much experience with it. Thus far, it has been simple to use. Data has been accurate and reliable. No issues with speed. Help always available. Great pricing.

Response from Price2Spy

Dear Cheryl, thank you very much for the kind words!
Our team appreciates very much your thorough feedback on Price2Spy and our whole team. We will continue doing our best in order to help you benefit most from using Price2Spy.

Replied 10/11/2017
Petr
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/1/2021

A useful tool for tracking prices

It is an excellent tool at a good price. It allows you to monitor price changes on a daily basis and sends alerts if it detects a change.

Pros

The tool is very easy to use, the interface of the tool is clear. The reports are clear and understandable. It is possible to see price changes in the graph and the tool also sends regular notifications if the price of a competitor changes. The support of the tool is great and very helpful.

Cons

Everything works as it should. For some websites, we initially had trouble tracking prices, but support helped us resolve everything.

Response from Price2Spy

Thank you very much for your kind words, Petr! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

Replied 25/1/2021
Stephanie
  • Industry: Wine & Spirits
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 9/10/2019

Review

Pros

It's easy to use, quickly understandable and with an integrated chat to the support team

Cons

The manual effort it takes, to retrieve the competitors' urls. I work in an industry, where the competitors urls change at least once a year, and not all at the same time, due to vintage-change of the wines we sell.

Response from Price2Spy

Thank you very much for your kind words, Stephanie! We will do our best to keep delivering the service you need. Please do not hesitate to contact us if you have any inconvenience, we will be happy to assist you.

Replied 11/10/2019
Dez
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/6/2021

Price2Spy best pricing tool in the market

Pros

Easy in use! Price quality is very good!

Cons

Provides everything I need. And if something is unclear, I am well helped.

Response from Price2Spy

Thank you for taking the time to write this great review, Dez! We are very grateful for customers like you and hope you stick with us for years to come! :)

Replied 25/6/2021
Ammar
  • Industry: Capital Markets
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 7/7/2021

Price2Spy one of the best price monitoring tools

Pros

-The ability to monitor competitors’ movements in real-time, in addition to the ability to negotiate with suppliers.

Cons

Can not capture the prices of some websites.

Response from Price2Spy

Many thanks for your feedback, Ammar! We are very happy to hear that you're satisfied with our services. Please let us know if you have any suggestions or need help with anything, we will be happy to assist you.

Replied 9/7/2021
Luc
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 9/11/2022

Excellent price monitoring software

Great support and helped fill url's to start. Also option to do a decent trial before you buy.

Pros

The weekly summary of price changes we set up and receive via email.

Cons

It takes some time to find the best structure for you product database, but after you have a system that works it's really easy.

Response from Price2Spy

Hello Luc,

Great to hear that you're finding Price2Spy useful. Yes, Price2Spy offers many features, so in the beginning, it might seem a bit overwhelming, but once you find the best fit, everything goes smoothly. We're very happy that our support team was helpful!

Replied 25/1/2023
Sanja
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2016

P2S saves your time and money!

Great support! Even if you do not ask, P2S sees what do you need through your actions and provides it to you.

Response from Price2Spy

Sanja,
thanks very much for the review!
We will do our best to continue our high standard of service delivery!

Replied 10/10/2016
John
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/8/2019

Such A Time Saver

This piece of software saves us countless hours a week checking competitor pricing.

Pros

I really like the notifications and the ability to get a customised report every day

Cons

The menu system could do with a slight update.

Response from Price2Spy

Thank you so much for the positive review, John! We will do our best to keep delivering the service you need!

Replied 9/9/2019
Herlina
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/9/2016

Useful Tools

I am using this service only because my competitor is using a similar program if not the same, I found it really helpful to make me stand the same level of speed as the competitor in tracking and updating the price.

Pros

Easy tracking, instant notification via email

Cons

We have to update the URLs manually all the time which is troublesome

Response from Price2Spy

Thanks for the review! Please keep in mind we offer tailor-made solutions for manual management of our clients' accounts to help them save time and keep their account up-to-date.

Replied 22/9/2016
Erik
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2016

Great tool to have a window on your accounts

Finally we have a good view on the market on what dealers have stock on their online platform and how many sku's they offer.

Pros

- Automatic reporting system
- Great help via mail and telephone
- Easy to use

Cons

- First time : time consuming (but you have also the choice to let them help you, therefore you have to pay)

Response from Price2Spy

Thank you for your review Erik!
As you already know we would be glad to help if you need toe add more products in Price2Spy :)

Replied 28/9/2016
97 reviews