Price2Spy Reviews

Pros

Pros
- Automatically checks pricing as regular as you need it
- Repricing reports very easy to use
- Links to Magento store for fully integrated solution
- Price2Spy staff go well above and beyond to help
- Timeline view is invaluable to see which store dropped a price first

Cons

There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.

Pros

There are many benefits of using Price2Spy, below I'll only be able to list some of them:

- As a online retail company for tools and garden equipment, we are facing very competitive market, where we need to make quick repricing decisions
- We're dealing with 1000s of products, and we needed as much automation as possible
- The frequent price checks offered by this tool, along with reports that help us have a good insight of the strategic pricing strategies of our competitors
- The reports are instinctive and easy to generate, and most of all, simple to interpret
- Price change alerts (received via email) have multiple triggering options to choose from which is great
- Automated repricing works like a charm, so we do not have to put manual effort into it
- Price2Spy Support Team is better than any other support team that I've worked with. They're real professionals and solving any problem that we're facing in no time!

Cons

I have noticed a couple of features that could be improved. My idea have been considered, and in the end implemented, but are taking a bit long to be implemented.

Pros

It is easy and intuitive to use.

Cons

1. The correspondence between price2spy and the price in the urls.
2. Not existent Urls

Pros

We have used Price2Spy for years as our only price comparison tool. It is an incredible value for the service they offer and their customer support is second to none. We have been basing our merchandising decisions off of the data that Price2Spy provides.

Cons

As our company grew we realized that we needed a more robust price comparison tool. Price2Spy wasn't cutting it anymore. There are features of newer tools that should be standard in a price comparison tool and we are realizing that now that we have options. For one, the inability to upload a product list on our own is a big deal. We have to go through customer support (who have been incredibly helpful) in order to upload the csv files.

Pros

The support is always available and solves problems very quickly and efficiently. Manual adjustments to your own infrastructure. Very good overview of all prices and competitors in the Price Matrix Report. Report contains a link to the URL to quickly check products. Very fair prices for changes, adjustments and data maintenance. 1 account can be used by multiple users. Different possibilities for manual and automatic matching of products. Good import and export functions. Finds prices even on complicated websites.

Cons

The very nice and helpful people of P2S are unfortunately very far away ...

Pros

This platform has the facility that it is easily combined and adjusted to other platforms according to their updates. Through email notifications, it issues alerts regarding internal and external market data, competition, prices, product profitability and, based on this, the company and the user carry out studies, analyses, and comparisons in real-time, which allows them to carry out and apply the appropriate marketing strategies and make the right decisions in order to place the product in the highest standards of positioning and scalability within the network. These notifications and alerts are received either by mobile or PC.

Cons

The software does not perform automation and comparison of price data that allows a 100% complete match of the products that are available, therefore it is done manually and automatically.

Pros

- easy in use- uncluttered- support in Dutch language- clear reports- implementation with Access database- outsource a lot of work- any problems are solved quickly

Cons

No cons so far. Very occasionally P2S does not grab certain pages, but that is often restored at the next price check.

Pros

The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

Pros

Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

Cons

The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

Pros

Well, product does what it promise and really good way too. It filled all my needs what I was looking for.
But I was most impressed about customer service. I must say it's best I ever got!
Also integration is really nice.

Cons

Well.. It's not any problem but sometimes system does not find correct price from competitors site.
But team handle these things in no time and it's fixed quickly.
If I need to say something "bad" it would be bit old looking interface. Not so modern and fresh but I think it's not so relevant.

Pros

The support is great and fast. The tool flexibility is also great. You can ask for some small customizations and you will get it.

Cons

The interface is a bit slow. I believe that a more responsive UI would improve the user repetitive tasks performance.

Pros

It is user-friendly and easily customized. There are many different reports to give you the info you need.

Cons

I honestly can't think of any issues . The few issues that have come up were quickly and professionally addressed by support.

Pros

Variety of reports
Easy to use site and interpret data
Great variety of reports
Great value for money
Time saving
Excellent support team, always respond rapidly to any query

Cons

The pop up wizard can be a little annoying...

Pros

usability of the product, price/quality ratio

Cons

still manual input needed, so automated check not always reliable

Pros

Customer Service: Our pricing data needs are different from most others, so many customizations of the reporting and data collection have been required. The team at Price2Spy has done an amazing job addressing our needs quickly and accurately. The response has been professional and courteous. Some of the best customer service we have experienced.
Software: We have just started using Price2Spy and haven't had much experience with it. Thus far, it has been simple to use. Data has been accurate and reliable. No issues with speed. Help always available. Great pricing.

Pros

The tool is very easy to use, the interface of the tool is clear. The reports are clear and understandable. It is possible to see price changes in the graph and the tool also sends regular notifications if the price of a competitor changes. The support of the tool is great and very helpful.

Cons

Everything works as it should. For some websites, we initially had trouble tracking prices, but support helped us resolve everything.

Pros

It's easy to use, quickly understandable and with an integrated chat to the support team

Cons

The manual effort it takes, to retrieve the competitors' urls. I work in an industry, where the competitors urls change at least once a year, and not all at the same time, due to vintage-change of the wines we sell.

Pros

Easy in use! Price quality is very good!

Cons

Provides everything I need. And if something is unclear, I am well helped.

Pros

-The ability to monitor competitors’ movements in real-time, in addition to the ability to negotiate with suppliers.

Cons

Can not capture the prices of some websites.

Pros

The weekly summary of price changes we set up and receive via email.

Cons

It takes some time to find the best structure for you product database, but after you have a system that works it's really easy.

Pros

I really like the notifications and the ability to get a customised report every day

Cons

The menu system could do with a slight update.

Pros

Easy tracking, instant notification via email

Cons

We have to update the URLs manually all the time which is troublesome

Pros

- Automatic reporting system
- Great help via mail and telephone
- Easy to use

Cons

- First time : time consuming (but you have also the choice to let them help you, therefore you have to pay)