User Reviews Overview
About TimeWellScheduled
TimeWellScheduled is a cloud-based time and attendance tracking solution built for organizations of various sizes. With this tool, managers can use a scheduling feature to create, edit, and track scheduling based on organizational...
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- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Time Well Scheduled Usage
Pros
Time clocking, Date reminders, maintaining sick and vacation and most importantly time cards which are most important for Payroll. Easy and efficient export to Payroll software
Cons
Printed Time card is not much clear. Also Scheduling needs more features as for now it calculates employee hours and we at times need only department hours for budgeting.
Response from TimeWellScheduled
Hi Carol, thank you for the feedback. You can filter the schedule to show just the department total. If you message the support team we can show you how to do it.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Ease and Convenience
Pros
TimeWellScheduled is very easy to navigate, which is a benefit for all our team members. Insuring our staff have their schedules at the tip of their fingers for their convenience on the mobile app is amazing. Also, being able to monitor individuals who are tardy or take extended break times. The messaging system is also a great feature as it can reach to the entire work population for updates and notices.
Cons
There are not many features that I have issues with. Sometimes there are some problems while trying to print documents off TimeWellScheduled, and while doing schedules.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Program is good but support is sorely lacking
no step by step process in writing. online help is slow. last week i had a question to complete payroll. it took 6 days before online support answered
Pros
easy clock in for staffeasy import to payroll
Cons
lack of explanation of how program works - no manual to follow. lack of support online and slow support
Top TimeWellScheduled Alternatives
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review
Good value for money. Works all the time
Pros
Who's working, notifications of late or absent staff
Cons
Time clock issues and bugs, availability function limited
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
TimeWellSchedule Review
Pros
I like that it is easy to use, and that it can be adapted to my team. I like that I am able to see other departments, access all employees info in one program, see histories for time punches
Cons
I really don't have any cons. It meets the criteria for what I need in a scheduling/time punch program
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Canadian Tire
Pros
Very easy to use. Has a lot of good features to run the store
Cons
You need to be able to make an availability template for employees. Instead of having to go in and specifically choose dates and time you should be able to make a weekly availability template that employees can set.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Two Locations, 160+ Staff. One Payroll linked to TWS. Great Time Saver!
Pros
TWS allowed us to effectively schedule and view both our store locations. Allowed for seamless integration with our payroll software Payworks.
Cons
Cloud based software with occasional downtime, used to have an offline mode.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Time Well Scheduled Review
Amazing. Have used it at 3 different stores now and always been great.
Pros
Very easy to use and user friendlyFast and good customer service when there is a problem (very seldom have problems though)
Cons
Keeps asking me to change my password because it's too weak
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Time well scheduled
I truly enjoy working with this software and would highly recommend it to other companies. Very computer friendly to even older staff that has very little computer experience.
Pros
This is a Great, easy software to help with making employees schedules and time scheduling.
Cons
Least is a bit harder at first getting the regular time schedule like a 8:00 am to 5:00 pm set to use every day from the drag down options.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great Software
It's been phenomenal and would recommend
Pros
Love the easiness of scheduling and great communication tool.
Cons
The ability to not toggle certain parameters on the scheduling side. Copy and paste copies the weeks but within our organization an individual works every other weekend.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A must for any small to medium business
TWS took the tedious process of scheduling and made it fast and easy. It put schedules online in a secure website, and allowed staff to receive email reminders of when they worked. It is a great tool that I would recommend for any business looking to improve their scheduling and get some of their time back.
Pros
TimeWellScheduled is an invaluable scheduling solution for any small to medium sized business. The tracking tools for time off and availability requests are a lifesaver, the flexible departments and shifts made scheduling staff easy and efficient, and the reporting options for things like late/missed days were nice to have. Staff also seemed to appreciate the functionality such as getting an email with their shifts, automatic notification of any changes, and easier shift switching.
Cons
TimeWellScheduled's biggest gap is the lack of an iOS/Android app to complement the web experience. A native app with push notifications would take TWS from good to great. The software does have some bugs and inconsistencies that are occasionally annoying, but far from deal breakers. Overall TWS lacks the "polish" of some other alternatives, but it offers a far more attractive price, a stronger and more powerful feature set, and a really amazing team who are super willing to help.
Response from TimeWellScheduled
Hi Jeff
thanks for the feedback, an app is on the way. We just added facial recognition due to COVID so it delayed our employee app, but it's coming ASAP.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Time Well Scheduled
Overall we have had excellent service from [SENSITIVE CONTENT HIDDEN] and his team. They are quick to look into issues and explain the reason in terms I can understand. Time Well Scheduled is an amazing platform, I wouldn't hesitate to recommend it to anyone who asks.
Pros
- Access it anywhere with the link
- Customization
- Ease of use
Cons
- Frequent "crashes" where the employees are told that they haven't performed the correct actions, yet the punch clock accepted the punch or the tablet clocks the team member out and back in immediately.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
TWS
Pros
The software is very user friendly. The developers will work with you to create reports that you want if they are not on the software already. You can email your staff their schedules, or for an extra cost you can text your employees any schedule alerts/changes. The software package is great, as you can setup emergency contact people in your employee profile and you can sort employees on the schedule based on seniority date.
Cons
Because a lot of Canadian Tire's stores are with TWS. Even though you have had a report created for your own use, others may use it as well and I have had one report format changed with out it being discussed with me and the new format doesn't work as well for me now.
Response from TimeWellScheduled
Thank you Rachel for your review.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Game changer!
Working with the TWS team is phenomenal. In rare instances where there are issues they respond quickly and as circumstances change (COVID for example) they quickly implemented features that helped us manage our team and keep them safe!
Pros
TWS is constantly updating their platform and adding features, many of which they design based on customer requests.
Cons
Nothing. My only complaint MIGHT be that when our internet is slow, the site slows down and if you lose internet, there isn't an offline mode for staff to clock in. This said, their site has never gone down on their end, it's always been our service provider that's gone down.
Response from TimeWellScheduled
Thanks Adam. We appreciate your continued business.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
TWS Review
Pros
Ease of being able to extract information and payroll integration with Easy Pay. I also like how accessible the developers are; if something can be improved, or if we need some kind of report, they're very open to working with us and trying to accommodate our needs.
Cons
cannot thinking of anything that stands out as a con right now; the program works very effectively for what we need it to do.
Response from TimeWellScheduled
Hi Chitra
We appreciate your continued use of our system and all the valuable feedback to enhance our solution.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review
Pros
Very easy to use and like the flexibility to use it on both the Ipad and computer.
Cons
1.Updates that cause the app not to work.
2. I don't get the same screen every time I log in to run payroll, making it more difficult when trying to show other people how to run payroll
3. Wish it wouldn't allow employees to log in from lunch if they haven't been out for the full 30 min (it is a law to take at least a 30 min lunch)
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
time well scheduled survey
for daily use very easy once if get use to rules for the systems
Pros
the ease to the staff clocking in and out . It can be done anywhere
Cons
can change and employees schedule if the day is activate
can't upload from other sources like clipart to fit the screen
to make Christmas posters for example
Response from TimeWellScheduled
Hi Angela, thanks for the feedback. Will reach out on the clipart issue.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best feature for any big business
Pros
Scheduling, easy payroll transition. Easy to maintain employee profile
Cons
Some report features needs to be updated as it has only generic and does not help much. Need more features in time card too.
Response from TimeWellScheduled
Thank you Shilpa, we appreciate your store being on our solution for 5yrs. I will reach out to see how we can enhance our reports for your team.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Timewell scheduled CT
Easy to have the staff clock in and out
Pros
Very easy to use and I can do it from home or on my smart phone
Cons
This works well for us. Just don't like the way it prints out when a person wants a hard copy. Doesn't list the staff that are in the same department together.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
TWS is great
TWS has been a great addition To our store
Pros
It is easy to use. App friendly . Scheduling is fast with drop downs. The notes feature is helpful to staff
Cons
Scheduling staff in multiple departments is a little tough when first starting out
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
TWS - "Time Was Saved"
Easy to identify availability of employees. Simple to identify missed shifts/hours
Pros
Simplifies scheduling and allows for copy and paste function for consistent shifts
Cons
So many features that I haven't had a chance to explore. A quick tutorial might be helpful
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Ease of use with TWS
Pros
The TWS software is easy to use and understand. The employees are aware of their schedules at all times and do not have to rely on posted schedules.
Cons
Ensuring all departments are set to make changes.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great Program
Pros
I like that there are so many options to choose from to customize your experience. Customer service is also very quick to respond.
Cons
Can be laggy sometimes when inputting schedules
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Ct451
big time saver!
Pros
Copy/paste weeks at a time. Love that I can access from anywhere.
Cons
It would be nice to see all the statutory holidays in a list for the year, for all provinces.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great, easy-to-use software
Pros
How easy it is to navigate. This helps when showing employees how to use the system.
Cons
The mobile app can show more features and allow for admin access. For example, it would be great if I can add in absences, change schedules and approve timecards through the phone app.
