---
description: Review of Restaurant Manager by Action Systems Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Restaurant Manager by Action Systems | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [Restaurant Manager by Action Systems](/software/2378/restaurant-manager-pos)

# Restaurant Manager by Action Systems

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> Restaurant Manager is a cloud-based point of sale (POS) system for restaurants offering table service, quick service restaurants, delivery, bars and clubs of all sizes. Features include a touchscreen interface, automatic server prompts, various tab and payment options, sales tracking, coupon management and more.  &#10;&#10;&#10;Restaurant manager allows servers to split check or items, pre-authorize and transfer bar tabs, process payments on advance orders and use one-touch "next round" ordering. Users can program coupons, integrate delivery or takeout service, manage inventory and view real-time alerts. Restaurant Manager also offers mobile software for wireless tableside ordering.&#10;&#10;&#10;Managers can manage automatic alerts and messages on POS screens, via email and text message, as well ase create server teams with team-specific passwords. Reporting tools include real-time sales statistics, product mix reports, stock and item counters and server sales totals.&#10;&#10;&#10;Support is offered via email and over the phone. Pricing is per license.
> 
> Verdict: Rated **3.4/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.4/5** | 36 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shift4
- **Location**: Allentown, US
- **Founded**: 1994

## Commercial Context

- **Pricing Details**: Contact Restaurant Manager for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Delivery Management
- Employee Management
- Gift Card Management
- Inventory Management
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Online Ordering
- Order Management
- Point of Sale (POS)
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Split Checks
- Tips Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software)

## Related Categories

- [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software)
- [Mobile Point of Sale Systems Software](https://www.softwareadvice.ie/directory/1400/mpos/software)
- [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software)
- [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software)
- [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.ie/software/104664/paypal) — 4.6/5 (26342 reviews)
2. [Gofrugal](https://www.softwareadvice.ie/software/19891/gofrugal-pos) — 4.4/5 (198 reviews)
3. [Epos Now](https://www.softwareadvice.ie/software/21000/epos-now) — 3.8/5 (714 reviews)
4. [Restroworks](https://www.softwareadvice.ie/software/77505/restroworks) — 4.9/5 (581 reviews)
5. [Acumatica Cloud ERP](https://www.softwareadvice.ie/software/24043/acumatica-manufacturing) — 4.4/5 (243 reviews)

## Reviews

### "It was great experience" — 4.0/5

> **Hesham** | *8 February 2018*
> 
> **Pros**: This software is very easy to install and setup , because it guides you in all steps . also user interface is attractive and easy to use .
> 
> **Cons**: The backoffice module needs more improvement and less complications. If it became able to connect to any general account software this will be great because most of the companies need to join pos to their own account software.

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### "Restaurant Manager is solid for a Bar/Restaurant Environment" — 4.0/5

> **Jamie** | *27 June 2017* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Detailed reporting module, Swipe customer credit card and link to tab/table feature,  keeps up with volume on busy nights, easy to change menu items/prices, hardwired via ethernet since based on window OS backbone and installed locally on an in house PC or server.  No ongoing monthly costs like the subscription models of other cloud options like Lavu, Lightspeed, Touchbistro, and even Square to some degree now.  Quick learning curve for team to use the POS.  Hardware is typically at the same or cheaper that then cloud based tablet starter kits.
> 
> **Cons**: Not cloud based (can be a pro or con) depending on reliability of connection, tablet use is not practical due to the heavy demand of the software, the reports are old school out of the 80s but you can upload the data to any BI tool you might like.  New features require an upgrade to the latest version and an added cost. (Typically cheaper when you do the math than a subscription model)
> 
> If you decide on RM, they have a network of local installers/support.  It's best to find a good one to help support the system for you.  We have a great one.  There are parts you can maintain on your own.  In my review of other options (which I do every 2-3 years to check the market) the cloud based solutions lack many of the features we rely so much upon.  RM is not perfect, but no system is, it is a solid choice for bars and restaurants at a reasonable cost.

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### "They service is terrible" — 1.0/5

> **Mike** | *16 March 2023* | Restaurants | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use system for anyone very simple system
> 
> **Cons**: The customer service is terrible the absolute worst e people to work with don’t do what they say. Took seven months to get my online order up to not even work rite. They are rude and this is for the Va people I don’t know about other states but the \[sensitive content hidden\] is terrible rude cusses at my employees
> 
> Terrible use to be good years ago

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### "Restaurant Manager" — 4.0/5

> **Verified Reviewer** | *25 January 2019* | Restaurants | Recommendation rating: 7.0/10
> 
> **Pros**: I love the customer service and support.  Our local rep is always available and great to work with.  The system is also very easy to learn and a new user can quickly become a strong user within a few days.
> 
> **Cons**: It hasn't been an issue yet; however, with our support being provided by one person, if he is ever unavailable, we my be in trouble.

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### "RM Review" — 4.0/5

> **mohamed** | *29 August 2018* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: reporting one of the most amazing features on the program with ton of reports and ton filter you can almost get any report you want
> 
> **Cons**: loyalty program is very weak you need to improve way more than the current one its very limited
> 
> my overall experience is good and iam looking forward for more from RM

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/2378/restaurant-manager-pos)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/restaurant-manager-pos-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2378/restaurant-manager-pos> |
| en-GB | <https://www.softwareadvice.co.uk/software/2378/restaurant-manager-pos> |
| en-IE | <https://www.softwareadvice.ie/software/2378/restaurant-manager-pos> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2378/restaurant-manager-pos> |

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