User Reviews Overview

About PriceShape

PriceShape is a plug-and-play pricing optimization platform, which enables businesses in the eCommerce industry to create and improve pricing strategies based on competitive insights. Professionals can gain visibility into...

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Feature ratings

Value for Money
4.6
Features
4.5
Ease of Use
4.8
Customer Support
5.0

Browse PriceShape Reviews

45 of 45 reviews
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Rasmus
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/1/2023

GrejFreak's review of PriceShape

As our assortment grows, PriceShape helps to monitor and manage the prices of more than 30.000 products at GrejFreak. If done manually, it would have been a huge task and can be automated by creating price strategies and setting up automated reports if something goes below a certain treshold.

Pros

The main selling point of PriceShape is its ease of use and its simple interface for the end-users. Furthermore, the integration with our webshop platform was easy to setup. Lastly, the customer service at PriceShape is impressive, as answers to any questions are answered within minutes.

Cons

I currently does not have anything to comment on in regards to the cons of using PriceShape.

Alternatives Considered

Quicklizard

Reasons for Switching to PriceShape

PriceShape was also based here in Aarhus as ourselves and multiple employees at GrejFreak had previously collaborated with PriceShape's [SENSITIVE CONTENT]

Response from PriceShape

Hi Rasmus!

Thank you very much for your great review! We enjoy our collaboration, and hope to help you and Grejfreak succeed with your great ambitions!

All the best
- Nicolaj

Replied 19/1/2023
Andreas
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/5/2023

Your new best friend

We are able to track our whole assortment and set strategies depending on multiple factors. This gives us total control over our business and profit. The quick support, continuous follow ups and educations makes Priceshape a no brainer for us.

Pros

As a small e-commerce with over 5000 SKU's, competitive pricing while keeping our profit has always been a struggle. With Priceshape we took control over our whole assortment over night and saved tons of hours of manual labour.

Cons

The word "least" in combination with like isn't in the vocabulary when it comes to Priceshape.

Alternatives Considered

Prisync

Reasons for Switching to PriceShape

The Priceshape team has a service level that's beyond any other SaaS company I have ever worked with before. That, in combination with a unbeatable software is a winning combination. They really do put the customer first and deliver tailored solutions whenever we face technical barriers.
Marcello
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/8/2023

Great tool - can't do without anymore

Great. Not to mention their support staff. They always go the extra mile. They understand what you want and they always try to provide solutions.

Pros

It just works. I've tried several tools before signing up with PriceShape. Several other tools took ages to find products from competitors. Some tools even failed at finding anything on the net. PriceShape found a long list of competitors quickly and they constantly find new competitors.

Cons

I'm trying to think of any cons but no, there are none.

Top PriceShape Alternatives

Kristian
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

3
Reviewed on 16/1/2023

PriceShape review

Pros

Priceshape is easy to use and navigate. I like roller bar with competitors and the product info, to get a quick market overview on a specific product

Cons

The lack of correct stock and competitor prices on the roller bar that shows the competitor prices

Response from PriceShape

Hi Kristian,

Thank you for your review! We are glad that you enjoy using our tool.
But we are sorry to hear, that you sometimes are missing correct Stock and prices. If this occur, we will be able to fix this ASAP. please report the mistakes you might find, then we are able to fix this rapidly.

All the best
- Nicolaj

Replied 19/1/2023
Gary
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/8/2023

Great Software

Very good company to work with, everyone has been very helpful.

Pros

Competitor pricing is great on price shape. The scraper does a top job.

Cons

Integration into AdWords to determine actual profit.

Chris
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/1/2023

Best tool on the market

We are now able to monitor our B2B customers, and are using dynamic tags in order to monitor online and offline products.

Pros

In our case the product list are one of the things we uses the most - simple but still a perfect overview. Besides that the dynamic tags are key to us. The integration was very fast. Once we had the feed ready Priceshape integrated it and we were good to go. We also had a couple of onboarding session, making sure that the Ecom team knew how to work with the tool.

Cons

Would be nice with a scraping opportunity incl. in the price.

Alternatives Considered

Minderest, SYMSON, Prisync and Sniffie

Reasons for Switching to PriceShape

Priceshape has a lot better interface than all of the competitors we look into. The system is fast, the features are very good. The support are 10/10 and the tool is developing all the time. A lot more value for money than other tools that I have tested.

Response from PriceShape

Hi Chris,

Thank you for this great and positive review!

We enjoy our collaboration with you guys, look very much forward for many great and postive years to come with you as a PriceShape Client.

All the best
- Nicolaj

Replied 19/1/2023
Stefan
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/5/2021

Great product and staff!

Great. Very supportive company that wants their customers to succeed!

Pros

Easy to use, displays important data in an attractive and easy way.

Cons

As anything new it takes a little time to get used to. But when you do its easy to continue.

Alternatives Considered

Price2Spy

Reasons for Choosing PriceShape

Priceshape is more professional and have better features.

Switched From

Price2Spy

Response from PriceShape

Hi Stefan,

Thank you for this really great review! We do want you to succeed, and we hope that the means of our platform has helped you to do just that!

All the best
- Nicolaj

Replied 23/1/2023
Lenny
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/1/2023

Great company with friendly customer support

My overall experience with PriceShape is that it is an amazing software to use if you want to be more competing with all your pricing. The customer support is amazing.

Pros

PriceShape makes competing in the market very easy since it scans all products you are selling on Google and returns your competitor's prices into a user-friendly dashboard. The customer support is excellent and everybody does his or her best to give you a great experience. The feeds are great and are very useful for advertising on Google.

Cons

The biggest con is that you are not able to refresh the feed multiple times a day. It is only possible to refresh the feed once a day per store. It would be great if the limit would be raised. I get that it requires a lot of bandwidth to refresh the feed multiple times a day, but it is required if your purchasing prices change many times.

Response from PriceShape

Dear Lenny,

Thank you very much for your review! We enjoy working with you.

Remember you feed is being automatically updated 4 times a day, at time you can define yourself with you Customer Success Manager. Additionally you have the one time manually update. Otherwise, we will at all time be happy to help you with that, if you write in the support chat.

But we have taken you comments into considerations and passed the messages on to our Tech team, for future optimization of your platform.

I wish you all the best - Enjoy the work with our platform.

- Nicolaj

Replied 23/1/2023
Line
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/1/2023

Great software at a reasonable price

Pros

That we can monitor and react to the pricing on the market on a daily basis. This would not have been possible without the software.

Cons

We have som requests for additional features (e.g. consideration of the number of sizes in stock at the competitors) that are not yet developed. But we have a good and ongoing dialogue with Priceshape on the development of these features.

Response from PriceShape

Hi Line,

Thank you very much for your review of us and our Platform.
We enjoy the dialogue with you, which we expect will end with a new and awesome features to benefit you and other customers.

Thanks for your collaboration!

All the best
- Nicolaj

Replied 19/1/2023
Sigbjørn
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/8/2023

Priceshape

Pros

Easy to use - good quality - easy to setup

Cons

No - so far it has all the functions we need.

Mathias
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/1/2023

PriceShape makes price changes an ease.

My and all members of the team using PriceShape with us only have positive impressions of PriceShape after using it for years. I would recommend it to everyone looking for a tool to automatically adjust prices.

Pros

We started using PriceShape to monitor our prices In comparison to our competitors, and PriceShape have completely lived up to our expectations! We are using the software each day to adjust prices automatically. PriceShape have helped us tremendously in our day-to-day operations, as we can focus on other things while PriceShape makes sure our prices are exactly as we want them to be, all automatic! The software is easy to navigate and use, and we didn’t have any problems connecting it to our webshop.

Cons

If anything at all, the only thing I would like to change about PriceShape is under “Product price history” where it shows all competitors when u want to look at different dates and don’t remember the competitors selected in the time period before. Other than that, I don’t have any complaints about the software!

Response from PriceShape

Hi Mathias,

Thank you for your great review - we enjoy our collaboration! And has done it for years.

Look forward to many more together!

All the best
- Nicolaj

Replied 31/1/2023
Ludivine
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/2/2023

Great product, great team!

Pros

We use Priceshape on a daily basis in order to control the prices of our e-commerce store. We have several strategies in place, which allow us to steer the pricing automatically, with minimal time and setup from our side. Our customer success manager is always available on really short notice, helping out with whatever is needed and with infinite patience with my many questions. I can only recommend the product, and the team that takes great care of its customers.

Cons

The software is not cheap, especially for a store like with a wide but shallow stock. We have a few pieces of many articles, so the bill ticks up quite fast (one pays per article registered).

Response from PriceShape

Hi Ludivine,

Thank you for your great review! I will make sure to fast forward the patch on the back for your Customer Success Manager! A pleasure having you as a customer!

All the best //
Nicolaj

Replied 15/2/2023
Joakim
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/3/2023

High-quality scraping with a intuitive interface that brings a lot of useful features

It greatly support us in our daily work with pricing, and gives us an overall view of our competitive landscape in order to more easily orient our business forward.

Pros

It's Intuitive interface that gives the user very valuable input in the daily work of pricing. A great onboard experience and a world-class support creates opportunities for you as a user to use the tool fully already in the first week.

Cons

If features are missing or could be improved, PriceShape are responsive to this and continuously develop based on our needs and wishes. There are features that we don't use yet, but that we will start using as we grow into the tool.

Dario
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/5/2023

Great & easy tool, fantastic onboarding & customer support

In just a few weeks the platform allowed us to:- define competition-based prices in 4 different international markets- increase our margin while staying competitive- start selling products that we were proposing at too high prices / with too high margins- suggest the review of our purchasing phase where our prices were higher than the median or average prices of all markets- benchmark the attractivity of our assortment- test the attractivity/sustainability of potential new markets

Pros

Quick deployement, easiness of use, opportunity & easiness of integration with other tools, fantastic customer support & management, knowledge of pricing landscape., reasonable pricing, flexibility

Cons

So far there is nothing I haven't liked. Yet I expect 2 things that now are not available:1) accessibility of historical data ie time filters allowing to go to & from in the time & check our and our competitors' prices at different dates2) extension of the scraped universe beyond Google Shopping ie to leading price comparators, including vertical ones

Tom
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/1/2023

Value for money

Right price at the right moment. And only comparing with the competitors who realy matters.

Pros

Fast match of products at our competitors.Individual and extreem flexible pricing strategies. Intuitive and easy.

Cons

"If not then go to" even more felxibility in the pricing strategies.

Response from PriceShape

Hi Tom,

Thank you for your great review! Point taken on the strategies. The solution you are talking about is something, which we have in our Pipe to become even more flexible in our ruleset.

All the best
- Nicolaj

Replied 23/1/2023
Frederik
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2021

Great software

Pros

Prices are accurate, the software is fast and easy to use

Cons

Sometimes a product cannot be matched, even though the GTIN etc are correct.

Response from PriceShape

Hi Frederik

Great to hear you find our platform user friendly. In terms of product matching, we are constantly working on making our platform as accurate as possible.

Replied 25/1/2023
Ebbe
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2022

Priceshape has done great job

Absolutely great.Both in terms of customer service and product it has been a great experience. I would recommend Priceshape.

Pros

Priceshape has done great job improving and clarifying our pricing strategies.

Cons

The price is a little, but on the other hand, Priceshape works perfectly, so the extra price can quickly pay off.

Response from PriceShape

Hi Ebbe,

Thank you for your great review! We really treasure our collaboration - Hope this sticks for many years to come.

All the best
- Nicolaj

Replied 23/1/2023
Anders
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/3/2022

Good and effortless mangement of prices

Pros

Easy to use and maintain product prices, and see competitor prices

Cons

The setup of price strategies can seem a bit confusing at first, but once you use the tool and learn its not that big of a hassle.

Response from PriceShape

Thank you for your review Anders!
We are actually working a more dedicated "guided tour" when it comes to the more complex elements such as Price Strategies, Dynamic Tags etc.

Hope this can help when things starts getting complicated.

All the best
- Nicolaj

Replied 23/1/2023
Nicolaj
  • Industry: Luxury Goods & Jewelry
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/1/2023

Great tool for pricing and being competitive in the online market

Pros

The fact that I always able to have the right prices with lots of competitors on the online market.

Cons

There is a few small changes that I would make, to fit the tool perfectly for our company and usage.

Response from PriceShape

Hi Nicolaj,

Thank you for the positive review! We are glad that you enjoy our collaboration just as much as we do with you guys!

Hope to make your requested changes live over the next period of development.

All the best
- Nicolaj

Replied 19/1/2023
Jonas
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/1/2023

If PriceShape were a computer, it would be a Macbook

I got some offers and demos from similar price monitoring tools. But they all failed on multiple parameters such as price. They were double or more expensive than Priceshape. Also they had very old fashioned dashboard and backend work area. Also some of them didn't have the oportunity to update the product feed for finding matches every day. They could only update the feed upon request every 6 months. So newly added products in the webshop couldn't be matched automaticly. This is also one of the reasons i chose PriceShape, it just works, and have every need covered.

Pros

So easy and intuitive to use. Very easy to understand the backend and different options. So easy that you don't really need the onboarding sessions that are provided at PriceShape.

Cons

None. Maybe a search function to easy find a product in the left side bar for a quick overview of prices etc. for one single product.

Response from PriceShape

Hi Jonas,

Love the comparison! Thank you very much, a pleasure working with you.

All the best
- Nicolaj

Replied 19/1/2023
Henrik
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/9/2022

PriceShape versus Fashionshopping ApS: A success story

Very happy with the unique opportunities PricesShape gives us. And very happy with customer service.

Pros

The ability to monitor competitors prices on our products is key to our marketingsetup in Google Ads. We are using our money more wisely as we bid more aggresively on products where we are cheapest. Bottom line is that our setup has raised in quality after implementing PriceShape.

Cons

Only one update per day. Should be more.

Response from PriceShape

Thanks you very much for your positive review Henrik, much appreciated. Happy to hear PriceShape has helped you improve your paid marketing performance.

Replied 3/10/2022
Erik
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 13/1/2023

Great partner and good value for money

Great people and the product is easy to use.

Pros

It's easy to use and gets a lot of price data from all competitors

Cons

The product is constantly developing and new features are released in a high pace. However, there are some minor features that need to be developed.

Response from PriceShape

Hi Erik,

Thank for your very nice review! We really love working with you - Hope for many years to come.

All the best
- Nicolaj

Replied 19/1/2023
Pauline
  • Industry: Furniture
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/1/2023

Excellent tool and amazing service

PriceShape solved our problem with overview of the online prices and inventory stock. We have a better overview on the online market.

Pros

The domain summery is very valuable for us to easy see in detail how the pricing, out of stock and avalible on every customers and go in to details on a specifik customer. The software is easy to use and the onboarding was easy and our contacts is very service minded.

Cons

For now, it's now possible for priceshape to download pictures from another program.

Response from PriceShape

Hi Pauline,

Thank you very much for this amazing review, we are glad that our service and platform meets your needs.

For the record - I have just sent our tech in town to make sure, that the pictures of your products can be found and showed on your product list.

All the best
- Nicolaj

Replied 19/1/2023
Jesper
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 9/2/2022

Vildmedvin x Priceshape

Great

Pros

Easy to use, qucik to fix problems - very relevant for our company

Cons

The wine market is old fashioned. Need huge groundwork internally to get the full benefits of the tool.

Response from PriceShape

Hi Jesper

Glad to hear our platform is easy to use and relevant. Feel free to reach out to our customer success team, for best practices and support.

Replied 25/1/2023
Per
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/2/2023

Great tool also for B-t-B

Beeing up to date with prices in the market.

Pros

Easy to implement and very user friendly.

Cons

Quit expensive when we compare with other price tools, but it is worth the money.

Response from PriceShape

Hi Per,

Thank you for your review. We appreciate you taking time to provide your thoughts here on Capterra! We enjoy our collaboration on a daily basis!

All the best //
Nicolaj

Replied 15/2/2023
45 reviews