JobNimbus Reviews

Pros

Support, and that they are striving to make the product better. The automation feauture is great, saves a lot of time.

Cons

If you lower your users you have to change the subcription separately. Some learning curve on the system.

Pros

Ease of Use. JN has most of the features that we need as a remodeling company. Good support if we run into something we need assistance with.

Cons

Phone app needs to be a little more robust. Need to be able to see contacts in board view in the phone app and be able to navigate from that view. This is a huge disadvantage when working on the go. With large number of products it would be much easier to find contact in the appropriate workflow- filtering is too cumbersome.

Pros

The boards are visually effective and easy to use

Cons

Two way sync is a nightmare. Many glitches the company cannot/won't fix.

Pros

Great way to input and store client information

Cons

Integrations are spotty at best. Does not do accounting how we wouldve liked

Alternatives Considered

AccuLynx

Reasons for Switching to JobNimbus

We switched from Jobnimbus to Acculynx

Pros

Jobnimbus makes it extremely easy to add contacts, write estimates and convert them to invoices or work orders and then to email them to you customers.

Cons

I am unable to remove the price totals from the current system which makes the customer see a really large number when you are giving a good, better or best type estimate.

Alternatives Considered

AccuLynx

Reasons for Choosing JobNimbus

Started my own company.

Switched From

Dataforma

Reasons for Switching to JobNimbus

Other roofers told me this one was better even with the flaws it does have.

Pros

The ability to track everything and pull reports on everything. Tracking clients, AR, job source and where we are at with the job we are currently working on.

Cons

It was a little confusing to get set up but other than that I like the functionality of it. App needs a little work but that is expected with updates etc and nothing is perfect.

Alternatives Considered

AccuLynx and Buildertrend

Reasons for Switching to JobNimbus

Because of the customizability and price and their team was more than willing to help.

Pros

Everyone knows their tasks when they need to. The software is very easy to use. Everything we need is in one place

Cons

I havn't really found anything yet. Some staff say it would be nice to have an estimating part and/or an invoicing part

Alternatives Considered

Buildertrend

Reasons for Switching to JobNimbus

Buildertrend cost more and was a bit confusing

Pros

Provides an easy and effective way to streamline your business to be the most productive and efficient as possible .

Cons

No cons at this time, it may take some time to get everything setup but once you have your workflow everything falls into place.

Alternatives Considered

Housecall Pro

Reasons for Choosing JobNimbus

Needed a CRM that would help streamline and manage company.

Switched From

Quickbooks Online

Reasons for Switching to JobNimbus

JobNimbus was more geared toward our needs and works well with our other suppliers and integrations.

Pros

The ability to phone, text, email, and note from the app and see an immediate upload to the web version. Great way to document the communication flow with a client.

Cons

Nothing of any consequence. Keep up the great work.

Pros

That you can keep everything about a job all in one location. It’s very convenient and the software can do everything you need to complete the job start to finish

Cons

Setup and customization is not very easy and the support staff is not as familiar as they could be

Alternatives Considered

Insightly

Reasons for Switching to JobNimbus

The friendliness of the software beat out the competition and the space was endless

Pros

The ability to quickly and easily create, modify, send, and track estimates and invoices. There are a TON of other functions that our office does not make the best use of, but it's nice to know they are there if we decided to change our procedures.

Cons

I'd like the ability to further customize the estimates and invoices general templates. The way the items lay out on the page isn't always ideal. Also being able to change font, bold or underline within an item description would be great.

Pros

The best thing about JobNimbus is the staff behind it. The customer service is outstanding. They listen, have common sense and follow-through. They set reminders and get back to you even it it's a lengthy matter. Because of this, JobNimbus can't help but succeed. As far as the app goes, we love the way it syncs with our sales reps mobile phones in the field.

Cons

Our company does not take advantage of the capability of syncing with Quickbooks. Because of this, many automations that would be available because of the syncing are not. As a result, I have to do a lot of manual status updates. I've run into several bugs which staff has quickly addressed.

Pros

The software is very comprehensive and flexible. You can make it do whatever you need or want it it. After learning the software, it is very easy to use. I would recommend to anyone considering the program to go ahead and get the training. That made a huge difference for me and my staff. We tried going without the training at first and I did not feel that we were using all the capabilities, and we struggled to implement the software fully. After the training, it was a complete difference. We had a excited staff who saw the value in all it could do and completely bought into keeping it current and updated, which is the key to its usefulness. The trainer was excellent at quickly teaching everyone and showing how easy and helpful the software actually is. He was terrific- very knowledgeable, professional, and experienced with both the software and teaching it.

Cons

You can't zoom into the pictures that you take without a few extra steps that are a pain, and you can't view them easily when you want to show a customer a particular photo. I feel like the mobile app has glitches that can be frustrating but its nothing too crazy. I recommend using the desktop version on a tablet when your in the field and that resolves all of the problems I deal with using the mobile app.

I thought it was a little difficult to learn to use without the training. After the training it was a breeze. I cannot stress enough the importance of the training if you are inexperienced with a CRM.

Pros

Integrated CRM was a big deal, it was hard to find anything else that was a combination of calendar, crm and project manager. This does fill the job of being all in one. The interface is clean and easy to navigate.

Cons

Customer service is actually pretty quick to respond and friendly to deal with BUT they can't do anything. Most of our issues have been limitations to the software and they tell you to fill out a feature request but then the development team completely ignores or doesn't update any of the feature requests. Some requests, that really are basic, have been sitting out there for YEARS with no response on if and when the development team will do them. I also am frustrated with the lack of ability to fine tune what fields and options are used/not used. It is time consuming to create a new project or customer contact because there are a lot of fields and no AI that will help autofill entries based on previous data. Example you might have a dozen customers that all work for the same firm/company but you have to enter EVERY field for that person and their location instead of it trying to suggest similar data for your entry as you start typing.

Pros

All firms need JobNimbus to organize the process of providing their own documents, especially receipts and receipt vouchers. With JobNimbus, the company will have an integrated system that contains all records and papers, eliminating the need for vast amounts of paper records and the hassle of archiving them, especially because organizations have many paper forms that require extensive checking and searching for. One of JobNimbus's most notable features is its ready-made templates, which allow you to create custom invoices in the company's name and use the same format for all customers. She has the need. Its reports and analyses will help you arrange your finances and prepare budgets efficiently.

Cons

JobNimbus is simple to use and helps the company eliminate significant volumes of paperwork and records. JobNimbus has an incredible interface, it is really easy to operate, and the company reps can handle it promptly.

Pros

Several integrations with major programs (EagleView, Quickbooks, Sales Rabbit, naturalForms, Accurence)
Mobile App
E-mail integration
Low cost
Ability to create custom reports to help your business monitor

Cons

There are no cons.

Pros

Love the support & options to make this fit exactly what we want.

Cons

A few little tweaks, but the support staff is aware & working on them. Thank you.

Alternatives Considered

AccuLynx

Reasons for Choosing JobNimbus

More robust. More what we needed.

Switched From

Microsoft Excel

Reasons for Switching to JobNimbus

usability

Pros

I loved that it is SO user friendly. This is very important to me as I have some team members who are a bit dated in their usage of computers and software. This is very user friendly and easy to maneuver. I love how you guys are constantly updating, there are many ideas floating out there and since you are listening to them and doing what you say, its a huge incentive to stick with you. You're not afraid to grow and we love that.

Cons

It's difficult to get someone on the phone to help. I honestly don't have the patience or time to wait for emails all the time. I need help and a response immediately, so having a call service that is immediate response would be VERY beneficial. Please keep our ( the consumers) wishes in mind for more growth. I am YEARNING for the capability to edit my font in the email platform and to be able to add a second email.

Pros

Flexibility - We can adapt much of the software to meet our specific needs as we go.
Learning Curve - This is fairly easy to learn software, and the online tutorials are good.
Support - The support team is exceptional, they are knowledgeable and quick to resolve issues.

Cons

Speed - The system is overall acceptable, but slower than I would like, especially the Mobile Ap.
Mobile Ap still needs some work, but they are always improving based on user feedback.

Pros

Using JobNimbus is a snap, and you'll be up and running in no time thanks to its flexibility and ease of customization. What I particularly like about JobNimbus is how simple it is to add tasks and contacts and how flexible the calendar is. You can see exactly what's going on with customers, and the timetable makes it easy to keep appointments and responsibilities on time.

Cons

My main concerns are that I would want to see greater customization options in some areas, as well as upgrades to the mobile app so that we can do more processes with it.

Pros

I cannot imagine life without Job Nimbus. It keeps everything in one place, including appointments and documents, photos and job notes. The customer support is phenomenal - they really take suggestions to heart. And the value for what we pay is one of my best ROI’s for my business. I cannot recommend JN highly enough - we’ve been a customer since 2013 or 2014. I can’t imagine my business without it.

Cons

I wish a job could be in more than one status at a time - sometimes it’s in one status with accounting and a different one with operations (like it needs to be inspected but it’s also pending customer payment).

Pros

-Ease of access/mobile options
-Organization it provides my business
-Amount/diversity of info I am able to upload, use, edit, and keep track of in the program

Cons

It could be a little more user friendly. I am young and grew up in a generation that relies on technology for everything so it was not difficult for me to navigate. However, the owner of the company I work for is older and has somewhat of a difficult time with technology so he hasn't been very easy teach how to use the program.

Pros

The most part I love about JobNimbus is the ready-made templates that it provides, which gives you the ability to issue custom invoices in the name of the company and has the same format for all customers, and I also like how all data is stored in the system and how to extract reports and budgets with ease and in an organized manner.
With JobNimbus, you will have an integrated system that contains all records and documents and eliminates the need to prepare and store many forms that are difficult to understand and find when needed.

Cons

Everything in JobNimbus is organized as required, there is nothing unwanted to mention, JobNimbus has an amazing interface, it is very easy to handle, and the company reps can handle it efficiently.

Pros

I can customize reports by a thousands criteria.It makes life easier when having to drill down and discover specific details about jobs without having to hunt for hours. It saves time and energy. I have a demanding job that it very time sensitive, so the time saving aspect of the software is very keen.

Cons

I can't track trends, or graph reports based on past dates, times, customes, zip codes, locations, details of job, time to completion, etc. Plus the user interface is rather drab.

Pros

Our company uses this software all day everyday. We are able to manage jobs and stay connected with our customers and employees by using this system. We can work with other programs that intergrate into Job Nimbus allowing us to almost solely complete our jobs from beginning to end with this program. It does take training in order to fully understand all the functionality within Job Nimbus, but its capabilities and how it adds to our success as a company for outweighs the time and training to learn all the different functions within Job Nimbus.

Cons

There are a few things that would help our system work better as a company. As far as setting alerts within the contact information, or being able to add color coded labels in the contact info. But as a whole I would say we have no complaints about this software.