Box Reviews

Pros

The box provided a great authentication mechanism to store document on cloud. The team content was successfully uploaded to box and was made accessible to all team members. Any of the team member could successfully retrieve the document, manipulate it and upload it back when done. The permission of various folders within the box could be varied based on team needs.

Cons

Availability of internet is a core dependency to access any of the document, save the changes on cloud and upload the same. Part updates done and losing connection could induce misleading other members.

Pros

The user-friendly interface and easy navigation make Box an ideal solution for managing content. It allows for flexible retention schedules and provides better control over content, which has helped streamline processes and reduce risk.

Cons

Although it's a great tool for amateur users, it may not be as intuitive as some users would like and may have limited functionality for advanced users.

Pros

User friendly design and easy to use functionalities

Cons

Authentication and authorization process should be enhanced

Pros

Not only is it user-friendly and intuitive, but it also offers top-notch security measures to protect my important files. The interface is straightforward and easy to navigate, making it simple to upload, organize, and share files. They offer a range of tools that make it easy to work with my team and clients, such as the ability to leave comments and track changes. They uses robus encryption and multiple layers of protection to ensure that my data is secure. Supports a wide range of file types, including documents, images, audio, and video, making it a versatile solution for all my data storage needs. The mobile app makes it easy to access my files on the go, which has been especially helpful during the pandemic when I've been working remotely.

Cons

However, there are a few cons to consider. One is that the pricing can be a bit steep for smaller businesses on a tight budget. Another is that the platform can be a bit slow at times, especially when uploading large files. Finally, there have been occasional issues with syncing, which can be frustrating when trying to access important files on the go.

Alternatives Considered

Microsoft Azure

Reasons for Choosing Box

Better feature and integrations in Box. Also well known.

Switched From

Amazon S3 and MediaFire

Pros

It is a phenomenal item and its security highlights give our business certainty to be in consistence with all guidelines we are expected to observe.

Cons

Unfortunately it doesn't chip away at my arouse Ir the android tablet I had. With everything going versatile nowadays, you would think they'd be viable at this point

Pros

I love how easy the software is to use and the interface makes it easy to store, update and find files without a glitch. The search function is one of the best I have used and makes it very convenient when you have thousands of folders and files

Cons

While I like everything about this software, the only critique I have is for the document preview to not have a warning that what is being shared is only a preview and may have design flaws - as new users often do not know this and can lead to confusion.

Pros

I like this tool because it is a file sharing network which allows you to save and store any information uploaded by the client to your website, any company reserves the legal right for any demographic report of its customers, sales and also its advertisers, is a range of scalable solutions for collaboration, workflows with better results all aimed at success

Cons

There is nothing that I dislike about this tool, it is an excellent storage for any type of file online in a simple way that can be easily accessed from your computer without any inconvenience anywhere and anytime you want.

Pros

As a Box user, I was impressed with the security and ease of use of the software.Box makes it possible to store and share files securely with features such as data encryption and access permission management. Users can easily share files with team members or external partners, while maintaining full control over access permissions and security levels.In addition, Box offers a full range of collaboration tools to facilitate teamwork and productivity. Users can work on the same files in real time, add comments and annotations, and track changes to files.Finally, Box offers integrations with other applications, such as Salesforce, Microsoft Office and Google Drive, for an even smoother user experience.

Cons

It is important to note that Box can be expensive for small businesses with limited storage needs. In addition, some advanced features may require an additional level of technical expertise.Overall, I highly recommend Box for businesses looking for a secure and easy-to-use file storage and sharing solution. With comprehensive features and an intuitive user interface, Box is a great choice for teams looking to work collaboratively on files securely.

Pros

What I like the most about Box is how well it can candle large files. I was able to upload huge files back and forth in Box with my team, and Box handled it smoothly.

Cons

Sometimes it was hard to find files, even though my team would organize them in folders. I wish this was improved.

Pros

The data encryption and sharing of external files helps to use the platform seamlessly. The collaboration with teams is also good. The version history feature is the best feature that we have ever used.

Cons

Unlike other cloud storage, they didnot have native document writer. It is expensive as compared to other competitors. The sync is little slow as compared to products like Google Drive or OneDrive.

Pros

Its a stable solution. The free plan was good but we moved to Business because that's what we needed it for. So the mobile apps are good, desktop sync is instant and there are no hiccups involving security, privacy, sync, uploads and management

Cons

You can't really move your main folder of storage once it has been set up. I initially wanted it on Drive D, now I wish to move it, but Box doesn't allow it. I will need to uninstall and then reinstall the whole damn thing for the shift to take place. Dropbox didnt have this problem. Yes I use both.

Alternatives Considered

OneDrive and Google Drive

Reasons for Choosing Box

Dropbox is expensive

Switched From

Dropbox Business

Reasons for Switching to Box

Got free 50GB initially and then onwards it just stuck with us:) OneDrive seemed expensive too, but now we have Office 365 so OneDrive is part of it.

Pros

The access levels for intra-company sharing are very granular, allowing us the ability to protect privileged information,

Cons

It's hard to be critical of this tool. Some of the features we never use (notes, for example) seem a little clunky, but I understand they're improving. Those are all secondary, however. The main product itself is unbeatable.

Pros

The Box Desktop app actually works to keep files in the cloud until and unless I'm using them, saving precious disk space on users' systems — unlike an unnamed popular competitor. And on the Mac, it works just like an external disk or mounted file share — right on the desktop, in the proper file hierarchy with no proprietary interface to complicate things, or presume how I want to look at my files.

Cons

Tech support can be slow to respond, as its first tier of support is via their forum and email, and I've waited as long as two days to get a response to an issue for a corporate subscription, and it's painfully apparent that the first tier team is reading straight off of cue cards, because they suggest things to try, even when my previous communication states IN DETAIL that I've already done said thing in my own troubleshooting.

Beef up the support staff, pay better attention to what a customer has already said in their communications, and escalate things to engineering quicker, and they will remedy the one, glaring shortcoming in their service.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

In order to make file services fully remote accessible, and avoid issues that DropBox caused, including the disconnect between local resources and cloud resources.

Reasons for Switching to Box

DropBox sync doesn't work reliably, and the cloud only option often breaks and fills up a computer's storage. in addition, DropBox gets in the way of a MacOS Finder interface to splash their own, proprietary interface that attempts to predict what I want to look at. I want to look at a folder tree, in the windows my own computer provides. Box Desktop gives me that.

Pros

Box excels at one thing -- making documents accessible from anywhere. This amounts to benefits of efficiency and freedom to work on the go. Being able to access from any machine, particularly on a phone where other services often fail, enhances my ability to address customer's needs.

Cons

There's no indication when a file is open by another user. This has led to multiple users editing a document, and those documents don't merge well or at all, leaving a red exclamation point indicating there's an issue or an alternate file. We've lost some work this way. As a small company, this is manageable with clearer communication between employees, but I foresee this being an issue as we grow.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

My company previously had a VPN that was difficult to access from new locations and equipment, was not compatible with different phones/computers, and crashed often. Before that, we used dropbox and google drive, which we still use to a very small degree. Box means I have freedom to work effectively from wherever I choose.

Switched From

Google Drive

Reasons for Switching to Box

We considered enhancing our storage with DropBox. Ultimately we liked the interface and accessibility of Box which seemed to have faster upload/download speeds and added features like Box Notes.

Pros

Box is honestly one of the greatest organizational tools out there. I use Box several times a day for all of my documents. Box has all major servers (Word, Excel, Notes, ect.) and you can upload anything to it! It also updates with real time and allows several viewers/editors at a time. This has been a MUST during executive meetings. We can also upload any music, video or picture files to share, which is essential for our industry. The ability to make several folders and organize data well is the key to using Box. I have almost transitioned out of using Google Docs completely.

Cons

Honestly, the only issue I have with box is sometimes there are loading issues when working on a file with the desktop. Also I can't find a way to delete old files that have been shared with another person that I don't want anymore.

Pros

Box has made our lives a million times easier by empowering us to store, organize, and share files of all types. We save our company assets, photos, Microsoft Word/Powerpoint/Excel docs, PDFs, etc in various folders. We love the ability to tag files so we can find them easily. The document sharing features are excellent. I especially like the preview feature (it's much better than Google Drive's preview option).

Cons

My biggest complaint about Box isn't Box's fault – it's my company's settings. My company chose to have shared file links expire after about 30 days, which is a pain in the neck sometimes.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Box has a superior interface for storing & previewing non-Google files (ex. Microsoft Powerpoints).

Switched From

Dropbox Business and Google Drive

Reasons for Switching to Box

Box was superior in how files were stored & shared.

Pros

Uploads and downloads are fast, sharing files or folders is easy, as an editor or viewer, and it is easy to use.

Cons

The Business options are expensive for small businesses since they require you to purchase multiple licenses, not only one. If you get the Individual license you are not GDPR compliant, thus it turns out to be expensive for SMEs.

Alternatives Considered

Dropbox Business and OneDrive

Reasons for Choosing Box

Uploads/Downloads are faster than the Dropbox paid Business Account and you avoid document conflicts you have with Dropbox. BOX is much better in that case.

Switched From

Dropbox Business

Reasons for Switching to Box

OneDrive is connected with my Office 365 subscription and I might lose my documents if I switch account. Dropbox has some document conflicts and uploads are extremely slow with DSL.

Pros

I used it and introduced it to my research group when I was in grad school few years back. We also ended up getting a larger size account to fit our needs. University purchasing handled the financial side of it, but I'd like to think our recommendations for enteprise scale buys were taken heed.
BoxSync when used in conjuction with a box account does a great job of doing automatic backups on the cloud, that also help in access from different computers/collaborators simple.
It can handle large file sizes (5 GB file upload limit) for most work, has excellent integration with word processing for online document editing. Note, I have not tried very large single file uploads yet, the largest has been a movie file of 750 MB.
Recently they added notes feature which is useful for commenting while sharing files.
Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Cons

I dont know if they ever had a referral program unlike dropbox. No other major drawbacks as a user. By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.

Alternatives Considered

OneDrive and Google Drive

Reasons for Choosing Box

Dropbox wasnt giving enough space for the cost back then. Hence we switched to Box.

Switched From

Dropbox Paper

Pros

The ease of use of spinning up Box folders and collaborating among internal employees or external clients/customers. The granular permission settings within each folder allow the administrator ("owner" or "co-owner") help regulate privileges from editing, to downloading, and reading which is a great tool when looking to share with multiple parties at different levels. We stopped sending attachments via e-mail (not secure) and simply use Box now to point toward a Link where the file is located. If you don't have access to the link, you are unable to see the file. Our employees and customers love this feature and it keeps everyone involved and access privileges in check.

Cons

When using Box Drive, it can be a bit slow to sync when creating new folders, or modifying file names, directly on the desktop application (recommend using the Box web site), however, this is extremely minor. we have had many successes using Box and have not even considered exploring any other solutions for over 5 years.

Alternatives Considered

ShareFile

Reasons for Switching to Box

Pricing, overall security, and vendor demonstration

Pros

As a tutor and a researcher, I love being able to upload videos of lesson plans and lectures so that my team and those I am working for are able to look back on what I said. Another thing I love about Box is how you can share multiple files with anyone you want and you are able to view who has downloaded something to maintain privacy and confidentiality. Box is especially useful for big groups of people. Everything is extremely accessible and easy to learn how to use. I recommend Box to my colleagues in research who want a safe way of maintaining confidentiality in research projects.

Cons

I do not have any problems with Box so far and I have been using Box for most of my college experience. I have used it for research, tutoring, and collaboration projects.

Pros

Box has lots of integrations, which makes it easier to work with it within other tools without having to visit it in a browser. Outside of that, the main reason to choose Box is its security features. The web interface is clean and highly intuitive. It still is loaded with features to customize it for your users in anyway you want.

Cons

The big downside I see is the speed. This may be due to the level of security configured, but it's noticeable. There are also some UI design issues that require way too many clicks to get to what you need. However, these are for very infrequently used settings (such as finding out storage usage).

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Needed more features, configuration control, security, and integrations.

Switched From

Google Drive

Pros

Box is the simplest way for me to stay organized, share files with others and ensure that my data is secure. The user experience is easy to understand. It's simple to invite others at a variety of permission levels (somer colleagues to view only, others to download, others to have full editing capability). Syncing on multiple devices is a snap.

But when I attended BoxWorks for training, I realized that one of the best advantages to using Box is the company's relationships with large, high-profile, reputable companies that provide tech integrations. One plug-in takes my raw video footage and auto-generates a searchable log of all dialogue. So I can search for every time an actor says a certain word. The AI even allows me to search for visual cues - one conservation team was able to just search "penguin," and then all their footage from across the world was sorted through in order to allow their video editors to find exactly the footage they needed for their next project.

Box Relay allows you to create workflows with different steps assigned to different teammates. So when you complete your action, the next person is automatically notified that they can begin the next step.

Present state is impressive. But I have a feeling we'll see even greater things to come.

Cons

It took me awhile to think of anything negative to say. The max file size on the more affordable subscription options is perhaps the only drawback I can think of.

Pros

Security is still my favorite feature - I have the confidence that our data is secure and will remain secure. Box meets a number of US based and international security regulations and data compliance requirements, Box makes governance and compliance easy.
Notifications based on file changes or folder changes have allowed us to create "instant workflows" to quickly move data from a variety of locations in the hands of a number of users. This has allowed us to create a system where data is not only securely stored, but able to be quickly acted upon by a geographically diverse group of staff.
Rolling Box seats out to new users is easy, and Box makes a wide variety of training materials available to its users to help them leverage the features.

Cons

There's not much to dislike - the feature set is good and continues to grow. If there is a downside, it is that - like all cloud based solutions - connectivity is required, and that can sometimes be a challenge for my organization is some of the remote international locations where we work.

Pros

1. I use the Box Sync feature on a daily basis on my MacBook. Box Sync allows uers to sync folders/files from Box Cloud to your finder so it feels like your just working from finder but it's being backed up the cloud! It's a simple and convenient way for me to access and organize our box files using finder. Our company has a lot of folder/files so I just sync the folders I use the most and I have quick access to my files. Box cloud also has a Box Drive feature which is similar but has one downside which I mention in the Cons section.
2. With Box Sync it's easy to know when your files have been sync to the box cloud with the file icons.
3. Sharing files to internal or external users is simple. Sharing files include a lot of features based on the security levels you want.
4. Another great feature is that it integrates our DocuSign software (e-signatures). I can easily get files signed electronically through Box and not have to log into our DocuSign software. A very convenient feature as I have to get a lot of files signed electronically on a daily basis.
5. Lastly, we basically have unlimited storage!

Cons

1. One con about Box Sync is that it doesn't seamlessly sync files in finder as Box Drive does. There is a slight delay, sometimes a minute or two to sync to the cloud. However, I have to rename a lot of files and I can't just select a file and click "enter/return" on my MacBook to rename files with Box Drive. So I've stuck with box sync for now. But it would be nice if Box Drive would let me rename files easily.
2. I noticed is sometimes when you preview a file it sometimes takes time to load. It's sometimes faster just to open the file to view it which doesn't make sense when a preview should be faster.
3. I noticed is that the name length view is fixed when viewing on the box cloud. Therefore if you have a lot of files in a folder with the same name but different ending, you see all the files with the same name because the end of the filename is truncated. So you aren't easily able to see a specific file other than clicking one the files. At least have a feature where you hover your mouse over the file and it displays the full name of the file or something. It shouldn't require extra clicking just to find your files.
4. It does have a max file size of 5GB

Pros

I've been using 50GB of BOX storage to hold a collection of PDF work papers and ebooks served to Calibre reader. Every change on Calibre updates the cloud storage and syncs. Also, every new document saved in BOX end up in Calibre automatically. So far it has been a reliable place to save and store my files, with easy to use management functions. The desktop app is also very simple as any cloud storage app must be.

Cons

Free space provided is very small for today's needs, but other than that there are really no other problems.

Alternatives Considered

Nextcloud, ownCloud, Google Drive, MEGA and pCloud Business

Switched From

Nextcloud, Dropbox Business, ownCloud and OneDrive