PCRecruiter Reviews

Pros

We originally purchased PcRecruiter in 1999. Our integration was seamless, and set up was easy. Over the years the changes, facelifts, and upgrades have all been targetted at making the manager and the recruiter's work so much easier, with consistent record tracking. The integrations with partnering software platforms have been and continue to be phenomenal, again, all to make our job less complex. The system is extremely user friendly and not only easy to use, but also to learn. Customer Support and Training is above the bar of excellence.

Cons

There's always room for improvement to any software, but at this time, I am very happy with the product and no complaints.

Pros

PCRecruiter is very easy to navigate and the integration with Outlook and LinkedIn is excellent. In addition to the system working very well with Outlook and LinkedIn, it has a great mobile interface that makes navigating the system on the go a great option.

Cons

I don't have any cons as I feel that PCR is one of the best systems available at a very affordable price point.

Alternatives Considered

Bullhorn ATS & CRM and iCIMS Talent Cloud

Reasons for Choosing PCRecruiter

PCR has a much better integration with other technology platforms (Outlook & LinkedIn) and is at a much better price point.

Switched From

Bullhorn ATS & CRM and iCIMS Talent Cloud

Reasons for Switching to PCRecruiter

Functionality, Integration, Cost

Pros

Ease of use.
Somewhat customize-able.
Self Hosting

Cons

Lack of detail search. Ex. Experience, Salary, Education Level, Stability
Also, the unability to match a candidate to job openings.
Mostly, the search function is not equal to other leading CRM's.

Pros

Amazing customer support from evaluation through implementation and beyond. Their dev team is also top-notch.

Cons

Setting up the system is a lengthy process due to the huge level of complexity and customization possible. Not really a con but rather a lesson learned. Better functionality for bilingual system would be a huge plus!

Alternatives Considered

PRIM Logix, Top Echelon and Avionté

Reasons for Choosing PCRecruiter

Zoho Recruit/CRM had very poor customer service, documentation and serious limits which we rapidly outgrew.

Switched From

Zoho Recruit

Reasons for Switching to PCRecruiter

Better functionality, customer service and better can do attitude.

Pros

PCRecruiter offers tremendous flexibility for those that want more from their ATS.

Cons

Mass emails are a pain, but once you learn the system, it works fine.

Alternatives Considered

Bullhorn ATS & CRM and Crelate

Reasons for Switching to PCRecruiter

Best bang for your buck. Excellent support. Can be customized if you need it to make your process easier.

Pros

Very easy to use - simple one click or drag and drop features make it incredibly efficient. Pricing model is based on users and NOT number of employees which is critical. ATS's should not have a per employee pricing model, period. Aesthetics are awesome, navigating through the platform is pretty straight forward.

Cons

As far as being an ATS there are a couple of very key features it lacks which are basic components of most, if not all, ATS'. 1) Currently it does not provide a way to pre-qualify candidates when they first apply to a position. Most ATS' offer front end questions to help determine if candidates possess the minimum requirements which helps the recruiter focus on those who meet those requirements first. 2) Automation emails can be sent, however setting it up is a little clunky - once you get through it, however, it works great. 3) This is more of a desired feature, but there should be an option to set a delayed time for automation emails. For example, when a candidate you're not interested in is interviewed, when you move them in to the appropriate folder in the pipeline to let them know they're no longer being considered it sends out the email immediately, there should be an option for a 24 hour to 48 hour delay.

Pros

It is pretty user friendly, there are a ton of features with PCR that are available and if you take the time to go through and experiment, you will find out how helpful it can really be. Roll ups are very easy to use and they have made some changes that make it easier to sort those as well.

Cons

There can be a lot of lagging, though I will say in the last year or so this has improved a ton.

Pros

Ability to organize candidate flow for a search, having categories that are practical (company, candidate, position), really like the new version from a few years ago along with continual improvements, very responsive customer support group

Cons

in searching the database it seems the approach is either too restrictive or too broad, meaning too few candidates appear or too many

Pros

I like that so many features are built into the product. From building a template to for presentations to automatic Header and Footers being added to the resume. The ability to see who has spoken to and connected to candidates in the system is also very useful. The biggest feature that is a super timesaver is the import of candidate profiles from services like Indeed or LinkedIn.

Cons

The ability to search your database is very good, however searching through an individual job search that you had 8 months ago needs to be streamlined.

Pros

The automation capability, rollup stages, quick comments, social media profile bar, and that it doesn't log me out every hour.

Cons

Too many unnecessary options provided which causes me a lot of time clicking around. The company record infrastructure is too confusing. Having options to organize company records by a parent/primary company, a subsidiary/sister company, and location would be ideal. Also, more automation capabilities.

Pros

Flexible and can be customized to fit user needs. Many options. Internet based so can be accessed from anywhere.

Cons

Sometimes customization requires a lot of adjustment to work just depending on what you are trying to do and reporting can be a little confusing until you spend some time on it. We have been using PCR8 still so some of this may have been improved in V9.

Pros

I’ve used several ATS systems throughout my career as an agency recruiter and I’ve found PCRecruiter to quite user friendly. It has a nice add-on feature that allows you to upload candidate’s profiles directly from Linkedin using “PCR Capture”. It automatically captures the candidates employment history, as well as their location, picture, education and email address/phone number if available.

I also like that you can email a candidate or hiring manager directly through PCRecruiter. If you’re on the candidate’s page and you’ve linked them to an existing position, you can go to the tab labeled “interviews” and send the candidate and hiring team a confirmation email. You are also able to save email templates through PCRecruiter.

Cons

I can’t think of many cons for this ATS. When I first started using the system, I found the interface to be a little date, but last month they redesigned the UX and I find it to be much more visually appealing.

Pros

Roll-Ups are easy to manage and organize candidates. Adding new jobs into the system. Easy to input data in an organized format in candidate files

Cons

Search function. You can only search existing candidates that have been registered with our agency. If a candidate applied for your job from another platform (ie: Indeed), you will not be able to search for them in PCR even though their resume was parsed into the system. Need to search in each open job to see new candidates. Lots of candidates also get lost if they are not coded correctly (ie: under the right job title, software skill).

Pros

The integration with Outlook, RingCentral, Monster, CareerBuilder and other outside providers speeds up my pace a lot.
The PCR Capture piece makes my researchers much more efficient. They can focus on finding people, instead of wasting time typing in their information.

Cons

We started out using a quarter of the functionality. Then I turned my technology guy loose. Wow! Now our tracking, sharing, and efficiency has more than doubled. We've run the numbers.

Pros

User-friendly interface with lots of features and the ability to customize just about everything as desired to optimize workflows and match business needs. Cloud-based options allow remote access from anywhere with internet access. New email campaigns feature tracks views and clicks for outbound email marketing, which allows users to set up highly-focused drip campaigns.

Cons

For cloud based users, occasional server issues or intra-day patches cause intermittent slowness. Features submitted in the feature request forum are sometimes ignored for months on end, even when upvoted by multiple other users.

Pros

I have used the biggest and most popular ATS systems in over 10 years as a corporate recruiter in Fortune 500 environments. Now that I am an independent headhunter, I am amazed at how much value and features you can get out of a smaller ATS like PCRecruiter. Some of these include being able to upload information and profile pictures in a few quick steps.

The most amazing thing about PCR is the tech support. You can call and get an immediate resolution to almost any issue. If it can't be resolved right away they make a point to get it done in the matter of hours, not days and weeks.

Lastly, the price is right!

Cons

There is not much I don't like as the software is very user-friendly. About the only thing is being able to change the color scheme.

Pros

The best features of PCR are the "roll ups". The software seems to be built around the roll ups and they provide a lot of functionality, some automation and decent organization ability.

Cons

It lacks a true CRM feature. The reporting is not great. Every name entered into the system is a candidate. There is no delineation between candidates and company contacts which creates problems.

Pros

PCR is highly configurable so you can set it up to match the way you work.
The integration with other systems - especially LinkedIn capture is a great asset.
Good support in getting things set-up.
You own your data and have easy access to it if there is ever a need for a back-up or to change systems.

Cons

Very minor issue - could have better sales call tracking with visual follow-up lists.

Pros

PCRecruiter is user friendly and has a good price point.

Cons

When we created customized fields, we did not realized that they were not "smart." They are not as useful as the built in fields.

Pros

I like how you can capture information from other sites LinkedIn and resumes vs having to manually enter names, employer, title, contact information etc. I also like all the reporting features for tracking metrics and that all emails, as long as the contact is in PCR, will be linked to the appropriate record. This makes searching for prior conversations very easy.

Cons

Prior to PCR we had a very simple software, so the hardest part for our team was learning all the amazing, time saving features available with PCR as well as the best workflow process and keeping the daily activity levels up. There is a learning curve, but well worth the time upfront to make sure you are utilizing the software to the best of its ability for your business.

Pros

It is easy to use, you can designed the search filters that you want to usea; search by habilities or experience, or you can use the keywords to look for them in the charged resumes
You can add teams as if they were differente enterprises so that the candidates stands for one or another sector

Cons

The connection with other's isn't that easy; we connected it tou our job posting page and had some issues, but it's a grear software for recruitment

Pros

What I like most about PCR is the ability to customize it to your needs. You have the ability to customize dashboards and add/remove fields, making organization great for a database that holds so much information.

Cons

There's not something I dislike about the software, but it does require some training to get used to- especially for admin (like anything else) but once you get used to it it's pretty simple and support is always there to help!

Pros

This is a big platform for holding all the information about your business. I really like how customizable it is, making it unique to your business. The metric tracking dashboard can be customized to what you as an owner or manager need to review with employees, and allows employees to see first hand where they are and where they need to be!

Cons

There is a learning curve with how much stuff can be done with this database. It seems like every day there is something new to learn, it can get overwhelming all the features. But it's just important to utilize the help desk to know what you want, and how to use ONLY what you want. Do not get caught up in every single feature unless you need that.

Pros

I use PCR every day. Always PCR catches up the trend of technology and has new features. Once you learn how to use it, it is very easy and friendly to use. I also like the training system. When we request training at our site, a trainer comes to our office. The trainer is always very friendly and knowledgeable. After the training, always he follows up with our questions as well. Great service!

Cons

There are so many features. It is probably a great thing, but it is hard to catch up with new features of technologies.

Pros

I have used this software since the inception. It was a thick client, that installed on our desktops and shared on our network. They have continued to develop new features and the launch of the HTML version was revolutionary. This team is responsive and always looking for ways to improve their product.
Ease of use, import features from social networking and so much more.

Cons

Very little. I would have to say that every time a problem crops up (which is seldom) they solve it quickly and responsively.