User Reviews Overview
About MailTrack
MailTrack is a compliant email tracking tool designed for Gmail inboxes. With MailTrack, users can track and manage emails and see which emails have been opened with real-time notifications and MailTracking accurate tracking...
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All MailTrack Reviews Apply filters
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Solution for email tracking
I use it firstly as an additional for the email marketing tracker, but now it has been so critical to analyzed our email marketing planning.
Pros
MailTrack is really essential for me to track and monitor the email that are sent out. The report is quite extensive, as it will show how many of the email are opened by the recipient, how long the email are opened and if the email are opened more than one time. We can use this data to altering our marketing campaign effectively.
Cons
MailTrack is quite expensive, but all the feature and the tools is very helpful and perform better than the competitors. I would like to see more price scheme that can cater all the user need, especially for the monthly emails that will be monitored and price decrease for some of the plan.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Good email tracker
Pros
I love all the report that are generated from this software after my email are sent out. I really help me to monitor and track the email status, either they are opened by the recipient and how long are they spend time with the email. All this indication will give us a good information on how to approach our follow-up email.
Cons
Some of the things that i dislike is the lack of total anonymous if i sent email from this software. It will publicly show and printed on the footnote of the email, that the email are sent using MailTracker. It would give wrong impression to the recipient and i would if i can removed it completely.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Paying customer but Unable to contact Mailtrack support
Devastating that a PRO paying customer is Unable to contact support
Pros
It was great When it was working. Now useless.
Cons
After last Gmail update I have to ALLOW Mailtrack access again. When I go to mailtrack.io with Chrome I get the message "This site can not be reached". I reset the settings and still can not open Mailtrack. Mailtrack does not allow me call or email to them although I have paid for a year. How disgusting can you get? I can access their website with Firefox. Modris Reinbergs [email protected]
Top MailTrack Alternatives
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
easy and simple tracking of the email opening
the experience was positive, it is one of those simple "plugins" that you install without thinking so much, the use is immediate, see the icon of green ticks similar to how the read receipt for messages received on whatsapp ( Do you use it in the USA? I have heard conflicting opinions, in Italy we all have it, absolutely everyone!). However, for massive sending of emails from google (max 20-100 per day and then to rise, then it becomes spam for google systems) I recommend yetanothermailmerge YAMM plugin for google docs / gmail. In addition to sending the email and monitoring the opening, see if they trash without opening, if the email does not reach its destination and provides you with a final report. All free, all in google and with a "mail merge" function that you may use with microsoft office
Pros
it's simple, free and straight to the point, I recommend it. Even if you think not to use it, try it and you will think of uses both if you are commercial like me and administrators who do not sell
Cons
it works from gmail on a browser but in my case not from external apps such as "easymail for gmail" from windows store
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
One of the best addition to your Gmail
Pros
The tool is really simple : it gives you a notification everytime someone opens a mail you sent them. Thanks to this, you can now know for sure if someone saw your message or not. It does not matter if you are a professional, a student, and someone trying to find a work. In everyday life, this tool is a must have if you want to keep track of your emails.
Cons
Unless you pay the premium version, all your emails are signed by mailtrack. It is a smart marketing call to buy of course, but it is still anoying if you don't want to pay because you only have a casual use of the tool.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Easy mail tracking that works
Mailtrack lets me know my emails are being ready and keeps me from having to do follow up emails to check if the messages were received.
Pros
Mailtrack is super easy to install with just a few clicks. Once you install the plugin and allow gmail access it is ready to go on the account you choose.
Cons
Mailtrack costs more than some of it's competitors but after trying others I keep coming back due to the simplicity and features.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Worth every penny
Overall, I've had a great experience with Mailtrack.
Pros
Mailtrack is extremely useful because it shows you when an email is opened. It's technology is so good, that if you open an email you sent on your end it WILL NOT show as opened. It only shows as "opened" if the recipient opens the email. Most mail merge software will show an email as "opened" if you by accidentally open the email you sent.
Cons
I have no dislikes about this product thus far.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
I use this everyday and for a sales person depend on it's accuracy to plan out my day to day
This tool has been a lifesaver. I need to see who is engaging with my emails without being obvious and it does a great job
Pros
Very easy to use and the plugin works seemlessly
Cons
Sometimes it is not accurate and I am not able to tell the difference between someone opening and someone forwarding an email
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Mailtrack helps me keep others and myself accountable
It's overall very useful and I use it daily.
Pros
Mailtrack is super easy to set up and use. The price is great for the value, and I love the discounts offered if you purchase multiple months at a time.
Cons
I wish there was a way to see who opened an email sent to multiple people more specifically without having to upgrade to the next level plan.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Great tool for email tracking.
Pros
I like its visibility feature. we can even see how many times our email has been seen.
Cons
Most of the features are in the paid version.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Must have at least in the free version
Overall it has made my life much much easier. I know when I need to followup on an email without having to remember myself. I know when someone has read my email.
Pros
There's a free tier. Obviously there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it get bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
Cons
There is not much but I suppose the branding signature that is required on the free tier. There really isn't anything else they can do to incentivize you to upgrade so I don't mind it that much. Oh there does appear to be a small glitch that if your personal email and business email are combined then you will get notifications even for emails that you just sent. So for example I send an email using my company email through my personal gmail I get a notification that the email has been read, which is impossible I just sent it.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Essential email tracker
I like knowing that someone has opened and read an email - or possibly overlooked it or had it go missing. In a busy life with too many 'virtual communications' and potential crossed wired this gives a little peace of mind.
Pros
I love knowing that someone has definitely received and read my email - and this makes it so easy and discrete. It also notifies me as to when they revisit the email at a later date, or if it may have been forwarded - and also if an email has not been opened at all, which means I can legitimately follow up. Peace of mind for important emails when you want to know whether or not it has been read (and don't want to use FB messenger).
Cons
I only have the free version at the moment - so I need to manually remove the icon if I want to be private about using this. The paid for version felt pricey with more features than I actually needed - would prefer a basic level which simply removes the branding for a small annual fee.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Track your mails and stop guessing if someone has read the or not
Overall, for my use case it has helped me a lot to better keep track of the progress of our emails.
Pros
We started using MailTrack to better track our emails to potential sponsors and partners. You can easily see when someone opens your mails as well as if it has been seen multiple times in a short amount of time and when someone re-opens it after a long time.
Cons
Most of the things I don't like are the limitations of the free edition. Mail size limit, watermark I need to remove every time, on multiple recipients, it does not show when each one opens the mail.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
best way to track email opens
i’m extremely satisfied with mailtrack and i recommend it for every business professional who needs to know if his emails has been opened or not and also how many times the email has been opened.
Pros
whenever i send an important email i use mailtrack so i can be notified when it’s opened, it’s been really useful because if my email is never opened it’s a green light for a follow up and without mailtrack this wouldn’t be possible.
Cons
They are great but they need to consider integration with other email platforms like zoho for example.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Indispensable part of business
It helps us track the emails we send on a day to day basis. We send dozens of emails and we need to know whether our recipient have actually been reading our mails or not. Mailtrack is a must!
Pros
An important tool if you are a marketer. It helps you with insights on the delivery and the opens. You can tell if a person has in fact read your email and if a person is digging up past emails. Really like the tool a lot. Mailtrack is an integral part of my day to day affair. I can't do without it at all.
Cons
You can actually bypass it if you mark an email as read and open it later in the future. Not sure that was a one time thing or an actual bug.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Helps me with prospects!
MailTrack has helped me with my prospects. It helps me keep tabs on them, and see when and how I should be proceeding with communication
Pros
It is so easy to install with my email, and it allows me to easily see when a business email I have sent has been read! This helps me know when to follow up and proceed. Overall, makes sending emails a more pleasant experience!
Cons
Sometimes I have to manually remove the mailtrack sign before sending the email, but this is not a problem at all!
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Highly recommended
I am using MailTrack to track all my email delivery and the read receipts. You will also get a notification is someone is digging really old emails. That is quite helpful as well.
Pros
Recommended tool for tracking your mail deliveries and the read receipts. Its super easy to understand and quite important for marketers and sales professionals. It goes hand in hand with gmail, it is a must use tool.
Cons
There is barely anything I dislike about Mailtrack. The tool is useful and I do not think I can do without it.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Track your Gmails
In the business world, it is very important to know if your emails delivered to its addresses. when you use MailTrack you don't need to call your recipients to ask if your email delivered.
Pros
Even its free version you can track your emails in Gmail if they opened or not.
Cons
When you send email more than one recipient, you cannot track recipients who do not use the MailTrack.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Simple and efficient way of tracking emails
Pros
MailTrack is a very straightforward software that helps me keep track of my outgoing emails to make sure they were received and read. It's most useful when it comes to tracking very important emails that require a response, so that it allows me to send a follow-up message if I know the person opened it and never got back to me.
Cons
The set-up on the phone did not work as expected, which didn't allow a seamless transition between the software on the computer and in the app. Therefore it didn't allow me to reliably track my emails on the go as much as being on my computer at my desk.
- Used Daily for 6-12 months
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Review Source
Easy download and very fast application.
Pros
I work in the sales area and this application has allowed me to know which of the clients have received and read my information in this way discard the clients that do not give an answer to the mail, the download is quick and easy you can use the free download or other options for more equipment and with better benefits.
Cons
really since I use this application I have not found anything negative but I brought positive things for the truth of informing me once a contact has read my information so I take better advantage of my work and attract clients who are interested in our services.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Diggin Mailtrack!
I really like Mailtrack but I’m not sure it’s worth it to pay for premium if you can put up with annoying prompts and manually removing the Mailtrack mark at the bottom of emails every time you send one.
Pros
So simple to use. Love the feature where it tells you if an email has been opened multiple times and it’s “hot”.
Cons
I’m still using the free version and it’s pretty annoying to have pop ups every time you’re about to sent to pay for premium.
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Excellent for tracking emails sent
Pros
I love this application because it allows me to know the status of the emails I send, whether they were read or not, this allows me to make quick decisions in certain cases, apart from being an application that I can use for free.
Cons
Although it seems to me an excellent application, I consider that one of the contras may have, is that I can not see the status of the mail I sent on my mobile devices because for now the application is not available to them, and also maybe The recipient of the mail may feel offended to see the email tracking as an invasion of their privacy.
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Great e-mail tracking for gmail
Pros
It takes only 1 click to install, then it just works as magic. On each mail I send, I would know if the receiver opened it or not, so I can follow up easily.
Cons
Well, I used to use it when I was a student at university, and didn't feel there are any cons. Maybe now, If i will use it for e-mail marketing, I will need more features than available.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Email Tracking
I tracke every email I sent using this tool and it super helpful.
Pros
I used it MailTrack with my Gmail and it super helpful. It allows you to track your emails, see who and when they read it which really helps me keep track and organize my schedule and work.
Cons
It's an easy and simple tool, I'm using every day and I've never had any issues. I recommend it to everyone.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
I got a discount offer but I want for the pro there is no way I could contact somebody if I...
Pros
I got a discount offer but I want for the pro there is no way I could contact somebody if I will be contacted by the company I'll take the pro offer
