User Reviews Overview

About WebHR

WebHR is a cloud-based human resource management solution that helps organizations manage their employees' employment lifecycle, from the time they were hired to retirement. The solution merges functionalities provided by human...

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Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.2

Browse WebHR Reviews

516 of 516 reviews
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Oliver
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/6/2016

This App has helped a small company transition to a larger more efficient company.

Tycoon Animation has been using WebHR at Verge Systems for almost a year. All of our HR needs have been met with WebHR and they are continuing to improve it. We started using when we were 45 employees. Today we are over 235 employees and our people management and real time tracking has been so helpful as we make this transition.

Pros

Real-Time Tracking, Employee Time ins and outs, as easy as using Facebook, Online, Safe, Secure, Customization, Stable and Great customer support.

Cons

Time to set up and get large volumes of data into the system but it is worth the effort and I am not sure how to do it any faster. The more you put in the better the tool is. Other than that nothing as of yet.

Alex
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 26/12/2018

Managing my team with WebHR

I work in a development company on a senior/lead position so I don't have much time to work with management tools.
WebHR was a bit frustrating when I started using it, as any of the software you use for the first time. There were lots of buttons which were available to me, but navigating to them led to a "no access" pages. My first thought as a developer was, that it's a bad design. Now the pages simply show "no data" which is ten thousand times better and less frustrating.
The second thing I didn't like is that I had to log in each time I access WebHR. That's a minor inconvenience which vanished as soon as I discovered a mobile app. With the mobile app, I can simply approve most of the staff with my phone.

Pros

+Mobile app
+Requests are easy to approve
+Great infographics
+Single page app experience

Cons

-Single page app experience on some pages
-Lots of UI elements, which leads me to "no access" pages

Rania
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2023

Great HR system

Pros

Leave type and attendance also the payroll

Cons

Feature for salary increase and comparison of salary

Top WebHR Alternatives

Verified Reviewer
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 29/10/2021

Extrelmly bad support after joining

Extremly bad given that we are a company that runs around 10-15 different independent softwares. WebHR is never coming back to us.

Pros

The interface is easy to use, the system is limited but good for our size.

Cons

The team behind the software is extremly bad. They never delivered on the promises made prior to joining thinking that once a customer is on board, its hard for them to leave. Also, you can only add 5 users at any given time which doesn't make any sense if you have only 1 team member starting. Totally illogical.

Alternatives Considered

BambooHR
mohamed
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/2/2023

excellent

so far all good

Pros

user friendly, easy access and quality customer service,

Cons

should improve to be more accurate. Some features to be added in future

Ejaz Ali
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/1/2018

It's good product with user friendly interface.

- Automated our complete HR approval process for leaves, Forms, expense etc.
- Employees have access to their data documents and info.
-

Pros

- User friendly interface and less costly with almost all the HCM modules available in package.
- support for the software is great from vendor

Cons

Customization is bit problem and less flexible for localization specially for uae leave and eos calculations.

ARNEL
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

2
Reviewed on 27/12/2018

Review

Not good. It is easy to get lost in it. The only reason I am getting by is because I have used it so many times that I already know how to go through it. But given the choice between this and the lotus hr tool that we were using before, I choose this one.

Pros

Not much, we are required to use it so I use it

Cons

Redundant functionalities like when you are trying to file for a leave you still need to file it in employee hours. Overextending and/or overlapping parts of the page. Some action buttons are located way below the page that the user does not know what to do next.. until of course they discover the action buttons way below. The appearance is also not very enticing. There were times in the past too where I received a notification that an employee review is now available, then it says that it is not available when I click the link to view it. The attendance part is also not giving correct information.

welfred
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2023

It is good

Pros

Leaves is goodAttendance is also goodOnboarding is easyPayroll is easy to use

Cons

No. what we use the things, those are available in the system

Florieziel
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2023

User friendly and easy to management

Pros

Payroll reports and other reports that easy to generate

Cons

E signature is not we are expecting. It can be use only by the HR team

Flocer
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2023

User friendly, Easy to manage, Useful

The technical support is superb

Pros

User friendly, Easy to manage, Useful, worth to cost

Cons

Maybe, they should have printable manual to guide the new users

Bharat
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/3/2021

Employees' Management was Not So Easy Before!

1. Lags in speed performance.
2. It doesn't have automated system to send automated e mails to employees for any job openings within
the company.
3. Price should be competitive.

Pros

1. It is Very Simple and Easy Tool to use, Hassle-free experience in managing employees' credentials.
2. Easily accessible from Mobile phones also.
3. Can make amendments to existing files.
4. No or Very Less Technical Issues.
5. It is all in one tool which helps keeping records of all employees whether serving or not serving with
us.

Cons

1. As It is Very Simple and Easy software to use and gives Hassle-free experience in managing
employees' credentials so lesser efforts are required to maintain our records.
2. It can be easily accessed from Mobile phones also so in urgency or in any situation we can access our
important records and take actions swiftly.
3. Amendments can be done to existing files so no need to create extra files or documents. This feature
avoids confusion.
4. No or Very Less Technical Issues so no technical wizard is required to operate it.
5. It is all in one tool which helps keeping records of all employees whether serving or not serving with
us so it avoids confusion and saves a lot of time.

Doug
  • Industry: Medical Practice
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 6/3/2017

A Gem That Needs A Little Polish

I am in charge of HR at a small company that is growing quickly. I wanted to have an HR program that offered a lot of features, but many of them had large minimum subscription fees. Meanwhile, a lot of cheaper solutions offered very limited functionality, often only dealing in one or two aspects of HR.

WebHR is the one solution I found that was affordable, comprehensive, and was flexible to our company's size. The program is very customizable, covers pretty much any task or data you can think of, and generates excellent reports and summaries. The only potential downside is that the interface isn't hugely user-friendly, and there isn't a good resource out there for looking up questions about the software. However, the user support by WebHR staff is very good! Whenever I am stuck, I simply create a support ticket. A WebHR employee schedules a session with me (and they seem to be quite prompt and available), and then I am walked through a solution via web conference. So far, they have solved 100% of my ticket questions.

Although WebHR could use a little polishing, the bones of the software are excellent, and the customer service makes up for any shortcomings. I would not hesitate to recommend this software to small and medium sized businesses.

Pros

-Comprehensive software that covers any potential HR task
-More custom options than you can shake a stick at
-Affordable
-Can scale easily with the growth of your business
-Excellent, prompt customer service

Cons

-User interface is a bit utilitarian and occasionally confusing
-No good help resources outside of direct conversations with CS

Response from Verge Systems

Thanks for the review, we will definitely tweak our UI to give an even better experience to our clients.

Replied 9/3/2017
LAKOLE
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/1/2019

Review for WebHR, Payroll Section in particular

WebHR is easy and helpful to control payments done and keeping records

Pros

Every part is clear, simple to understand and clearly defined.

Cons

Provident Fund is not easily editable. when a salary has been deleted and recreated, provident Fund still appear twice for the same month. We wish it comes once if it is for the same month or kindly give possibility to delete one instead of deleting the employee's whole history and start over manually.

The salary payslips are all mixed up. it will be nicer if there is a slight different between the month or a clear space between monthly generated payslips.

The App logs out too fast, sometimes when generating payslips and there is delay after all it does not save because the App has log me out without my acknowledgment.

Gowtham
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2018

One Of The Best User friendly Cloud Based Social Human Resource Software

i have a good experience with this WebHr Software, i have been using this software for 2 years, Its Really good user friendly software, easy way to use and save the lot of time and save the papers also. Easy way to maintain the payroll and payslips . Overall its a good software, i will suggest everyone .

Pros

The Main thing is Its a user Friendly software, It can be used very easy way ,even new employee also understand the easy way. payroll Generation, Payslips creation, Leave Request Options are very easy and simple in WebHr . Very Easy way to sharing the data and adding employee in WebHr.

Cons

Sometimes WebHr Software taking a lot of loading time, Even App also Little bit slow down, Needed to be performance improvement .Remaining everything was good.

Syed Sajjad
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2018

Minor Additions

Overall its a great tool which is of convenient for employees for handling their, Performance Evaluations, Knowledge Pools, Different Polls, Leaves Management and Most of All to connect with each other digitally.

Pros

A platform, which connects whole company for the instant delivery of any publication, information or notification. this acts like a Professional Facebook exclusively for the employees of one company.

Cons

Reporting about Task Assignments should be more efficient, so that this can also concur the maximum share from the users in one company.

Muhammad
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 7/9/2021

Feedback

It's Good and easy to use.

Pros

Payroll
Timesheets
Recruitment
Hiring Process

Cons

Appraisal Process Is Missing at 360 ,
Bio Metric Attendance synch Process Flow.

Oliver
  • Industry: Animation
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 16/11/2016

I love it!!! but you have to spend the time to set it up properly.

Hi, I run a 150 artist animation studio and it is impossible to keep track of all our artist ins and outs. Although it was a lot of work to get it set up I can from my phone anywhere in the world know who is working and who is not. it is a big job to set this up properly but really there is no another way. It is more streamline than any other option but I am telling you-you need to work to get the data in properly. Once that is in and you spend the time WOW. At a click, you can get any information about any employee. Also, the Employees can get information in real time. I have researched every HR software and you will not find anything in the price range of WEB HR that will even come close. Be prepared to work hard to implement this and you will see the dividends right away. The HR Staff has been there at ever step helping to implement WEB HR and has added features to make it work even better. I honestly love it and all the hard work was worth it.

Regards
Oliver Guse
COB Tycoon Animation

Pros

Does so much best software under 1million bucks.

Cons

A lot of work to set up and it would be nice to have some access to set up your own formulas each business is different... Some add-ons are nice but seem overpriced for what they are and should be packaged with the software. Still waiting for one piece before I can use it:( Also achieving old employees would be nice if there is a better way.

Saravanakumar
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
2
Customer Support
5

5
Reviewed on 6/7/2018

WebHr is awesome no doubt in that

Pros

WebHr is awesome no doubt in that, i find it very easy to view all my requirements in just a single click Thanks

Cons

But as an employee i find it very difficult to sign in as it is not easily accessible.
1. Have to Log in then the page has to be loaded
2. Need to look for the tab "Time sheet"
3. Then Attendance and
4. Last but not the least "Time Clock" and then have to submit
Other than this its a user friendly and anybody can use it effectively for any organisations

Alexander
  • Industry: Hospital & Health Care
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 30/6/2018

I use WebHR mostly to sign in and out and to approve my attendance. It's been easy to do both.

The benefits I obtained from this software is the ability to document and review my own attendance and administration concerns at any time while simultaneously being able to send them to the next level of approval.

Pros

The aspect of WebHR that I interact with the most and also appreciate the most is the easy at which I can sign in for work and sign out. Once I enter the building and my phone connects to the Wi-Fi network there I can simply open the app and press sign-in without having to go to the designated barcode reader in the back. This helps me to get to my work station faster, get started on my work faster, and know that my attendance is being properly documented. I also enjoy simply going to my attendance page after work and simply clicking the check mark next to the day's date to approve it simply, and quickly.

Cons

The problems I have most contended with when interfacing with this software is in the phone app. I find that approving my attendance from the app doesn't work and the interface itself is a bit less user-friendly. I also noted that the approve-all function from desktops does not work for approvals either.

Geneva
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

4
Reviewed on 3/1/2019

WebHR Experience

I use WebHR everyday at work since this is where I get data and I'd say it is reliable. I can run report in just seconds which is way better than what we had before with our old system. I admit it was quite a struggle at first since we had to specifically request to customize some features which were not initially available but overtime as new functions were added, the process became smoother and more user friendly. So all in all, the shift to WebHR was worth it in the end.

Pros

It is accessible anytime anywhere as long as there is internet which is quite convenient. It's fast and reliable as well especially when running reports with huge amount of data.

Cons

When they do updates, some customized features gets messed up and we need to contact them again to correct it, which sometimes could take a while.

Hennadii
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/12/2018

Simple & Beauty

Pros

It's really simple and don't need to additional skills for use it. Any employee in our company can very easily use this program, even people who use a computer only for surfing the Internet. Cute interface and excellent speed allow you to avoid unnecessary bureaucracy when interacting with colleagues from other departments or approving documents.

Cons

Some UI blocks looks ugly on mobile, also sometimes have some problem with "date pickers" and when trying to approve forms on mobile devices. Need to add some mobile design or responsive styles at least.

Michelle
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
5

4
Reviewed on 2/7/2018

overall a good product. Some snags here and there but easy to navigate the site.

Pros

Easy to navigate. layout is nice and editing is easy. it is easy to see all employees, claims and reimbursements at a glance.

Cons

For the South African market it is difficult to setup the proper leave rules, so leave has always been an issue for us. Some reports are not easy to work with, They do not pull through all the information, which makes month end frustrating.

Tariq
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/9/2017

WebHR review

Pros

Feature Rich Social HR Complete Recruitment Solution
Employees Self Service Extremely User-Friendly
Effortless Payroll Employees Attendance / Biometrics
Very Cost Effective Comprehensive Reports & Graphs

Cons

Extensive Leaves Management Online Job Portal
Extensive Employee Profile Customizable Data Fields
Documents Management Reports Generator

Maria
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/12/2018

HR Improvements

WEB HR solved the problems of communications between HR and staff as it serves as a platform for HR improved procedures, new polices, news about the company and staff.
Benefits - will provide/communicate to us standard operational procedures, open communication, improved HR procedures and less paper works.

Pros

The software is user friendly and a good start for us since this is the first time we had this software that improves communication between the HR and staff. And it is paperless!!

Cons

We are encountering delayed posting update in the time line.

M Mohamed
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 17/3/2017

WebHr is the partner in modern office management

We are using WebHr for 2 years, it has created a good positive working culture in my office environment. Staff are highly motivated with the system and it has increased the efficient and productivity of our workforce. it is really worth for money/Investment ...

Pros

HR, Payroll

Response from Verge Systems

Thanks for the feedback

Replied 19/3/2017
516 reviews