User Reviews Overview
About ClockShark
ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling,...
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- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Fantastic Application!
We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.
Pros
The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)
Cons
It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)
Alternatives Considered
Humanity, Sling, QuickBooks Time, ADP Workforce Now, ScheduleFlex, Calamari, When I Work and ProjectManager.comReasons for Switching to ClockShark
The cost was really competitive for the features you offered. We liked ios and android. We needed a mobile application that was fully functional and easy to use. Your scheduling software ROCKS when compared to others.Response from ClockShark
Hello Heather,
Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Efficient Time Tracking Made Easy
I had a experience using ClockShark software for my small business. It was easy to set up and use, and I appreciated the range of features it offered. The mobile app was especially useful for tracking time while out of the office.
Pros
1.User-friendly interface makes it easy to navigate and use2.Offers a wide range of features, including time tracking, scheduling, and reporting3.Integrates with popular payroll and accounting software, such as QuickBooks and ADP4.Offers mobile app for on-the-go time tracking5.Excellent customer support with helpful resources and quick response times
Cons
1.Limited customization options for reports and invoices2.No automatic overtime calculation feature3.Can be slightly more expensive compared to other time tracking software options
Response from ClockShark
Hi, thanks so much for your review! ClockShark does offer automatic overtime calculation! Please contact our customer support team at [email protected] so our team can walk you through the setup. As for the customization of reports and invoices, we'd love to know what options we can add in order to make them more useful for your business. Please provide this feedback to our customer support team and they can make sure it is seen by our development team as well!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Good for 1 job per day work sites, user friendly
User friendly for many things especially adding new jobs to the clock, but as I mentioned before, only good for one job per day shops. And, the base cost per month is put this at a rate much higher than similar programs, especially for small shops.
Pros
Easy to add jobs to the time clock. Job roster is easy to look over with "Hours worked" and "Hours Budgeted" readily available, no having running reports to bill customers.
Cons
Cannot edit employees while they are clocked in the system. Other programs will allow me to fix errors during the day, such as clocked into the wrong job in the morning or missed clocking in when they started working. Editing during the day while the error is fresh allows me to get a head start on payroll and being sure employees are paid for the work they do and that time is billed to the proper job. Base monthly costs put this program at a higher monthly cost than similar programs.
Response from ClockShark
Hi, Jeremiah! Thanks so much for taking the time to leave a detailed review, we truly appreciate it. The ability to edit an employee's time while they are clocked in is an excellent suggestion that I would be happy to pass along to our Product Development team. If you have any other ideas on how ClockShark can be improved, please submit them here: http://ideas.clockshark.com/
As for the cost of the monthly base fee, it goes to the following:
-5-star rated customer support when you need it
-Account implementation and maintenance
-Continuing tutorials and training
-Ongoing software updates and improvements
-And Unlimited data storage
If you have any further questions or comments, we'd be happy to hear them!
Top ClockShark Alternatives
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Product - Easy to use
The ability to see when crew members leave the job site is tantamount. Most don't realise that if it is a paid break, then they may sit & relax, but should not leave the site as this can be misread by the insurance company should anything happen!
Pros
This product should appeal to anyone with little or no computer knowledge.
Cons
It is simple to use & integrated easily with our exisisting programmes.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
One of the most important tools for your company success
You want to save time and accomplish alot of works and manage your company successfully from A to Z from following up on employessand reports and payroll and over time and work location and working hours then you need clock shark .
Pros
It made me identity the experienced and active workers that accomplish alot of work in ashort time by tracking time and business and there fore you can achieve alot of profit. It made work easier than before when making reports and payrolland additional working hours and thus the owner of any company can manage at successfully
Cons
It needs educational videos that show how to use the existing features with all the skilland experience of any novice company owner if the person dose not know how to use the application he will not achieve full benefit from it . There is no arabic version as there are many arab business owners who can not use english spplication
Alternatives Considered
Microsoft To DoReasons for Choosing ClockShark
Its poor for some features that i needSwitched From
Any.doReasons for Switching to ClockShark
Its similar to clock shark but its expensive- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Second time Customer for a Reason!!
I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!
Pros
The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried.
It is easy to present to employees and overall very user friendly.
The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.
Cons
I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.
Reasons for Switching to ClockShark
HouseCall pro was #1 very expensive but it was also way overkill for what our needs were. We are a small company that does invoicing and bookkeeping through QB and I couldn't justify the price. Not to mention, after I cancelled they kept billing me hundreds of dollars and it was a challenge to get it back. Customer service not their #1 priority I guess! After this experience I didn't even want to take a chance with ServiceTitan so opted out after the sales call.- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
I LOVE ClockShark!!!
Overall I've had a great experience from the start. I found ClockShark online when searching for a timekeeping platform and I researched several. ClockShark seemed like it had every feature I was looking for. When I reached out I was immediately called by a representative that was super sweet and informative. I loved even more that I was able to do a FREE TRIAL! I got to test it out for real, with my employees, and just as I expected we all loved it. So, I knew I had to look no further. You're guided by your own personal team member who's there by your side every step of the way that you can reach out to directly for support and they even randomly check in on you. I was able to do a screen share meeting once where they literally walked me through the site and physically showed me how to do things. It was great!
Plus, the website itself has very short, easy videos that you can watch and even have your employees watch to learn how to navigate the site. That is SO GREAT! The fact that they're short and sweet is very appealing because let's be honest, no employee wants to sit and watch a 30-minute video on how to use some new platform their boss is integrating into their daily routine.
Pros
I run a small business that is quickly growing, I handle everything myself from scheduling to payroll. It was becoming such an overwhelming job to keep track of every aspect of my business daily. ClockShark has taken such a weight off my shoulders! Not only does it have literally everything you can ever need to run a company efficiently, but it is also super user friendly!
Cons
Honestly, from using it so much I've found little things here and there that can be tweaked to make certain features even more user friendly, but for the most part, it's right on the money! I haven't come across a feature yet that I haven't liked at all.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
If you have anything more than 5 employees, you need ClockShark.
If you're going to ClockShark from a manual timesheet method, you don't realize how much you can truly save by going to ClockShark. Our favorite part of ClockShark is their team. They are VERY awesome to work with - You have NO idea how important they are to us not just from a technical standpoint, but from the standpoint of making our lives easier all around. They have yet to cease to amaze us in their customer service skills, down-to-earth attitudes, and technical skills. [insert Wayne and Garth bowing and saying "we're not worthy! we're not worthy"]
Pros
We've had other systems in the past. While they were great, ClockShark was the most affordable with the most features and support. Their team has never let us down. Additionally, they made the setup effortless.
Cons
The billing of ClockShark is just a little bit confusing when you're adding/removing employees from the system within a given year. It would me nice to show which users were added/removed when showing changes in billing. The use and need of an email address from each employee is limiting whereas if we needed to hire contract workers and log their hours, they would need to have an email address for logging in. This makes it difficult if you have the same person working for two companies using ClockShark.
Alternatives Considered
Zoho CRMReasons for Choosing ClockShark
Primarily looking for DCMA compliance, but also looking for a cheaper alternative to Tsheets.Reasons for Switching to ClockShark
The amount of features for the affordable costs, along with the DCMA compliance and the sales and support. It was an all-around win-win situation honestly.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Take the leap....
Support is top notch and you can always get a human being. We left QuickBooks time due to bugs and not being able to get to someone when we needed them. This was a little more than what they charged but so worth it. It has been a bit of a learning curve but the team at ClockShark was always there to help me through it. You won't be disappointed. This is great software and a great team behind it.
Pros
Ease of use. Availability: web or mobile. Fantastic support team.
Cons
No cons....we would like the ability to put holidays in the time off section but it's not a dealbreaker in the least.

- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Light weight and easy to use
Pros
The ease of the mobile clocking-in and out.
Cons
No cons - at first it was annoying to do the 2 step clock in and clock out (choose task choose company). I just want a button.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Coming from someone who can barely use a phone
Pros
I'm the kind of person that will manually write down every hour an employee worked onto a piece of paper, get a calculator out and then input that into my payroll. Clockshark helped save countless hours of timetracking, estimating, payroll, and many, many mistakes made along the way.
Cons
All of the different features and pages were quite overwhelming at first seeing as I'm not the kind of person that can just open software and figure out how to use it. It took me a while to realize that the pop-ups are actual people who genuinely want to help you use the software and succeed. Once someone showed me how to use all the pages it was a breeze!
Alternatives Considered
JobberReasons for Choosing ClockShark
I couldn't figure out how to use the other product and clockshark employees were more helpful.Switched From
QuickBooks TimeReasons for Switching to ClockShark
it suited my needs more- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Best Software for Any Company!
This solved my time tracking issues with my staff, its easy to use and very efficient. Scheduling jobs has also been easy and great using this software.
Pros
The product is easy to use and has multi purpose features for customizing your needs. I love the hour to minute time tracking as other apps I've used has decimals to minutes that confuse my staff. Additionally I love that you are able to add pictures along with clock in/out, helps greatly with tracking and record keeping.
Cons
There is nothing I don't like about this software, its amazing!
Alternatives Considered
PaycorReasons for Choosing ClockShark
I was unable to customize the use of ximble with my company's needs and they do not have the option of hour to minute time tracking which was causing issues with my staff and understanding.Switched From
PaycorReasons for Switching to ClockShark
It had easier use, better features, better customize options and a better price.Response from ClockShark
Hi Jessica,
Thanks for the 5/5 star review! So glad to hear that you are enjoying the many features that ClockShark has to offer, such as the GPSTrak Feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
easy peasy
Pros
clockshark is by far the easies to set up and use. my employees had no trouble transfering from another software that we were using to clocksharks, it was MUCH easier and user friendly. I love the software and it really has made life easier keeping track of my 30+ employees. I give it a 10 out of 10
Cons
off hand i cant think of any..... i would have to ask my accountant, i do know there is a couple of minor things that i would like to see but my memory fails me right now
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Residential Home Builder / Remodeler
Very satisfied with Clock Shark
Pros
We choose Clock Shark because of the GPS tracking; employees don't get paid if not on the clock and if they are on the clock we can tell exactly where they are and where they went.
Cons
It's a bit glitchy on cheap phones. Often signs your employees out if they leave the geo-fence without switching to a task that allows them to leave the project.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Honest review from somewhat new user
Pros
It is very user friendly and connects with Sage 100 contractor through the Ryvit connector. It is also cheaper than other options and they don't try to sell you on HR or other functions really. All about time tracking and hours reporting.
Cons
There are some features that could be better. For example, scheduling I would like to see the availability to only pick cost codes that are in the budget. Similarly, when switching cost codes administratively for a field employee that picked the wrong one, I'd like to see only the budgeted cost codes. Lastly, there should be a way to remove inactive cost codes. We have a ton that are no longer used and I want to remove them from CS entirely.
Alternatives Considered
ADP Workforce NowReasons for Switching to ClockShark
It is very user friendly and budget friendly. It integrates well with our accounting software (via an add-in). CS also is exactly what we're looking for: a time tracking software to job cost employees' hours. They aren't trying to sell us on a bunch of other products.- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Almost perfect for a simple all in one solution
Pros
Easy to use. Clean and simple user interface. Reliable. Have not experienced server downtown whereas we have often with other apps. Employee schedule is very useful especially with being able to see the roster in the Y-axis and the week's days in the X-axis. Customer support is very helpful and fast at responding. Customer support really makes this company/software stand out.
Cons
Better project management features. For example, gantt charts, to-do lists, and template building. Managing job sites is also very difficult past a couple dozen. It would be amazing to bulk edit e.g. select multiple job sites and edit details such as Client information or group them together under a category/group/folder.
Reasons for Switching to ClockShark
For simplicity. Team working in the field already had familiarity with clocking time on the mobile app.- Industry: Banking
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
ClockShark Review from FSMDB
We are still on process of the wire transfer.
Pros
It is user-friendly. What caught my eye is the Kiosk.
Cons
It is very expensive which cost the delay for the approval.
Reasons for Choosing ClockShark
• Adjustments – In every pay period, there would be at least three or more-time adjustments especially for those staff forgetting to time in or out. This event caused too many miscalculations of hours and eventually lead to inaccurate summary report. The system does not have the option to edit the time for the adjustments. HR will have to seek IT for assistance by accessing the backend of the system and deleting the inaccurate time. This is not advisable as it can lead to disruption of the entire system due to access of the backend. • Leaves – In order to record leaves, HR will have to manually input the month, day, year, second, minute and hour of each employee twice from the starting date of the leave (FROM) and to the ending date of the leave (TO).Reasons for Switching to ClockShark
We had a good marketing specialist who provided everything we needed to know.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
CLOCK SHARK was the answer to my time-keeping and scheduling needs
My overall experience w/ Clock Shark has been excellent. I tried several different time-keeping systems before I was told about Clock Shark. Each product I tried didn't quite fit my needs. There was always something missing or wasn't working for what I needed. Clock Shark does it all from being able to keep time, create as many job cards as you want, customize your own JobFlow and tasks, post comments and pictures and attachments on individual job cards w/ no limits! I've been using Clock Shark for about 2 months now, and I have probably close to 300 job cards created, and double that of pictures! This saves memory on my laptop from holding so many saved pictures. I just keep them on Clock Shark now. I know if I ever need to pull up a picture or pull up an old job, all the info and pics I need are there in Clock Shark in my job cards list! Clock Shark also has the fastest response time to questions by their customer support team. They really want to help you learn how to use Clock Shark and they have sent me custom help videos on how to do something if I ask. Their response time is un-matched.
Pros
Clock Shark does everything you need to schedule and manage multiple projects. I run a graphic installation business, and we can be at as many as 50 different locations in one week, or just a few locations the next. Doesn't matter, Clock Shark keeps every job organized. The JobFlow system helps keep jobs organized by which stage they are in, and you can filter through the jobs based on stages, customized to your liking and what makes sense for your business!
Cons
Speaking of being able to filter through jobs based on stages, I'd say my least favorite thing is that when you do filter the jobs based on stage or whatever filter you want to use, the filter does not hold as you toggle between jobs. What I mean is, every time you filter your job cards, and you select a job, when you go "Back" into your full job card list, the filter completely resets and you have to reset your filters all over again. I think this is something important that should be addressed to save time and frustration from having to filter and re-filter the list over and over. The filters should hold no matter where in Clock Shark you navigate to. If I go to the schedule and back to jobs, the filters you set before should still remain and not refresh until you're ready to change them, just like in an excel spreadsheet.
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
SharkClock : A practical and fun application for shark lovers
ClockShark is an excellent tool for time management. The user interface is simple and easy to use, making it easy for employees to record their time. The software is also very reliable and provides accurate employee time data, which is very useful for overtime management, payroll and project management. In addition, advanced features such as geolocation and team scheduling allow for better resource management and communication. Finally, ClockShark's customer support is excellent and responds quickly to requests for assistance. I highly recommend ClockShark to any company looking to optimize time management.
Pros
HorlogeRequin is an online project management tool that has several advantages for users, including:Ease of use: HorlogeRequin is easy to use, even for people who do not have technical knowledge of project management. The user interface is intuitive and clear, making it easy to plan, organize and track projects.Collaboration features: ClockRequin allows team members to work together in real time, share files, communicate and track project progress. This facilitates collaboration and allows for more efficient teamwork.Project Tracking: ClockRequin offers powerful project tracking features that allow you to track deadlines, tasks, budgets and resources. This helps identify potential problems and ensure that the project is progressing as planned.Flexibility: ClockRequin is flexible and can be used for different types of projects, whether they are simple or complex. It can also be used by teams of different sizes and in different industries.Customer support: HorlogeRequin offers quality customer support, with a team of professionals dedicated to helping users solve problems and answer their questions.
Cons
ClockShark is a time tracking application for businesses that has significant benefits for managing work time, but it can also have some drawbacks for users. Here are some of the potential disadvantages of ClockShark:User interface: some users may find ClockShark's user interface a bit difficult to use and not very intuitive.Feature limitations: ClockShark may not be suitable for all businesses, especially those with advanced time and payroll needs.Cost: ClockShark's cost can be high for small businesses or freelancers who need basic time tracking functionality.Internet Dependency: Because ClockShark is a cloud-based application, users depend on a stable Internet connection to access the application and record their time, which can be problematic in some situations.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Frustration with time & attendance for a small business
I use Clock Shark's time & attendance software for our hourly & salaried employees in the office & field (not commissioned sales personnel). My search for finding this software was a result of being frustrated from an administrative standpoint of dealing with the paper timesheet for many years. No matter what changes I would implement to make procedures more stream-lined, it was difficult to get the results I wanted. Over the course of several years, I had researched and found many time & attendance software systems which would accommodate our needs. However, the costs for the software and maintenance were not feasible for a company our size - small. In 2015 I finally found Clock Shark that met my criteria - affordable, intuitive for the end user, receive timesheets on time to meet payroll, and job-costed correctly 98% of the time. I also discovered that the bonus of this software app was it integrated with Quickbooks payroll and has the capability to GPS track. After a few weeks of test runs with the app last October, I implemented the software on Jan 1 of this year. While there were some minor hiccups at the transition to this new system (mostly user errors), overall it performed well and eliminated most of my administrative frustrations dealing with the timesheet. The by-product of transitioning to this system was that it held everyone accountable and lowered our payroll costs. Since implementing the software, it has made my life easier for payroll and job costing purposes. The other unseen benefit is the ability to check on where your employees are or what they are working on while you are out of the office anywhere in the world that has internet service. It proved to work well when I traveled to Europe this summer. Even though we have a good staff and trust them, I was curious to see what would happen while I was out of town. I quit looking after a few days when I realized everyone was being held accountable to the time & attendance software. And even if I never did look, I had the ability to look at the time clock punch entries at a later time if something was questionable. I'm getting close to a year of using this software app, and overall it has taken away a lot of frustration I was experiencing with timesheets. I've been very happy with Clock Shark overall.
Pros
Ease of use for employees, job cost tracking
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Pro Co Painting - ClockShark Review
AMAZING! The software is incredible and so is their customer support. If there is ever any new features, questions or changes a team member from ClockShark is readily available to describe and help. The software is reliable, user friendly and affordable. We love ClockShark and would highly recommend to anyone looking for a scheduling or time tracking software.
Pros
Our favourite part about the software is the scheduling app and time tracking. We use it for all of our employees to ensure they know their schedules, where their job sites and that they get paid properly.
Cons
ClockShark is continuously improving, there is nothing I dislike about ClockShark.
Alternatives Considered
VeriClockReasons for Choosing ClockShark
Need of a better scheduling appReasons for Switching to ClockShark
Overall product offeringsResponse from ClockShark
Hi Keiko!
Thank you so much for the glowing 5-star review! I'm happy to know the scheduling, timetracking and customer support have been so helpful. It's always a pleasure seeing your name in these reviews, it means we're doing something right. Thank you for your continued support, we appreciate you and your company to the max!
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Time Cards to Digital
The CONS mentioned above are mostly inconveniences, therefore our overall experience has been positive and that I foresee continuing to use the ClockShark system moving forward.
Pros
Who's working and immediate recognition of hours completed is Great! The ability for me to visit Vendors, Suppliers or Customers and still know what staff has arrived and when they arrived is extremely helpful.
Our weekly time sheet tabulation has been reduced by several hours. We also have some employees that are hired from a Temp Agency and ClockShark has simplified our weekly reporting to them.
Cons
Transitioning from the traditional time card system into ClockShark was a little more challenging that originally anticipated, but after a month of utilization our Staff are adopting and adapting.
It would be nice to have the flexibility to rename some activities, such as "Lunch" versus "Break". Our 30 minute lunch breaks are unpaid, while our 10 minute morning and afternoon breaks are paid. Staff inadvertently selects the wrong one which causes downstream work for Admin personnel.
We've chosen not to utilize the "Mobile" function as all of our hourly employees must report to the plant. It would be nice to deactivate the "Clock In" and "Clock Out" feature, but they do appreciate the ability to see schedules and other features.
I'm still unsure about ClockShark's billing. Our hourly staff turnover is relatively high and getting charged for a month of services for a person who left after three days seems costly. I've yet to contact ClockShark but in the past they have been very good to work with, so I'm hopeful there is a workaround that I'm not aware of as of yet.
Response from ClockShark
Hi Cliff!
Thank you for taking the time to leave a positive review! I'm happy to hear that the Who's working now page is helpful and we're saving you more time to dedicate to your business!
That is great feedback and I would be happy to let our product team know of your suggestions! If you run into any issues please reach out to Support at 1-800-828-0689 (or chat/email in) and we can help smooth over any inconveniences you run into! Thank you again for your review!
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
ClockShark in the Workplace
Clock shark is very easy for companies who are more geared towards using electronics. My company uses iPads for everything so clocking in on your phone every day just makes sense.
Pros
Using ClockShark is incredibly easy. I love that our employees can edit their own time if they have forgotten to clock out. It’s also incredibly helpful that you can leave notes for each clock in. In my industry where I have technicians riding in different vehicles daily, the notes feature really helps me track my guys and know where they are for the day. I would definitely recommend to others.
Cons
I wish selecting a task when you clock in was auto saved.
Response from ClockShark
Hi Kayla! Thank you so much for the five star review! We're happy to hear that you and your employees love ClockShark. Thank you for your feedback! The tasks are not neccesarily autosaved but it should display the most recently used jobs/task at the very top so its fast to select! You can adjust your mobile settings to enable more recently used jobs if you'd like, by going to the left pop out menu > settings > listing sort & recent items > then adjust the recent items amount. If you're envisioning the auto-save to work a little differently we welcome your suggestion and you can reach out to pr[email protected] to relay your idea directly to an engineer!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Wonderful!
Pros
This software is so easy to use! Trying to implement a new 'time sheet' process with sub contractors and employees can be incredibly difficult when they're used to doing something completely different. ClockShark has been a dream to implement and use. It has made my job processing payroll a hundred times easier. The schedule feature has made running our jobs smooth and easy to follow. We are really enjoying using the software!
Cons
The only issue we have had is miscommunications with support due to being charged for each 'employee'. Now that we understand completely all is well. We use sub contractors for the majority of our jobs, they do not use this software, but because we love the scheduling feature we had to enter each of our subs as an employee to be able to utilize them on the schedule- but only for our records. That was an issue for us, being charged for people to NOT use the software. However- it makes everything easier to be able to use the scheduling function that it is worth paying to be able to input our subs into the schedule.
Response from ClockShark
Hi Kaity,
Thank you for the review! So glad to hear that ClockShark has made your job easier and you are enjoying the many features we have to offer. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Finally my workers and I agree on a solution - this works!!
I'm still learning about the Reports... but, they seem to be pretty good. I can use these to export all of my T&M work and be able to report by job name, and then I get totals which I can put on the invoice. The "notes" are really good. They print out on the reports too.
Pros
Quick deployment, easy to add jobs, add tasks, see who is working, and when they get there, GPS integration. I did NO training whatsoever and my employees all got it easily (ages between 35 and 75). Overall this has worked nicely, being able to see the interface and everything is pretty nice and I like using it. I currently have it set to take their GPS location when they clock in, and again when they clock out. Not actively tracking them all day, however, the GeoFence is something I would likely use going forward, to see if anyone leaves the job site and does not report their time off site. Feature-rich!!
Cons
Could use more reminders, it does send them though, but people still forget to clock out or take lunch. The "attach photos" link does not always work inside the app. It won't attach existing photos, but it will upload new photos from the camera.
Response from ClockShark
Hi John!
Thank you for your thorough 5 star review! I'm glad everything is working smoothly for you and your employees.
We appreciate the feedback! I can absolutely submit it to the developers, but I believe this is something we might provide in the future! In the meantime, for lunch break reminders employees can set their own customized alarms right from the mobile app (left pop out menu> settings> employee reminders). The photos can be due to a few different settings on the device, and it's usually an easy fix! I would be more than happy to help you get this resolved. Feel free to reach out to 1-800-828-0689. We look forward to hearing from you!