---
description: Review of Carestream Dental Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Carestream Dental | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Carestream Dental

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> Carestream Dental’s commitment is to provide the software, the technology, the data, the analytics and the expertise to seamlessly connect every aspect of today’s dental business.&#10;&#10;Carestream Dental has practice management solutions for general dental, orthodontists and oral surgeons. Read below to learn about each of these feature-rich platforms. &#10;&#10;General Dentistry: PracticeWorks and SoftDent&#10;&#10;PracticeWorks a Sensei product&#10;Easily access all your patient information with PracticeWorks. PracticeWorks help make your office more efficient, productive and successful by simplifying routine tasks, improving office communication and making information more accessible with fully automated and customizable tools. Full integration with digital imaging means easy access to clinical information, while Patient Solutions automate and streamline essential tasks related to insurance claims, payment processing, patient reminders and more.&#10;&#10;SoftDent a Sensei Product&#10;SoftDent practice management software helps make your dental office more efficient, productive and successful by simplifying routine activities, improving office communication and making information more accessible with fully automated and customizable tools. Integration with digital imaging means easy access to clinical information, while a full suite of Patient Solutions and modules streamline essential tasks related to insurance claims, payment processing, patient reminders and more. &#10;&#10;Orthodontics: OrthoTrac a Sensei Product&#10;&#10;OrthoTrac is a HIPPA-compliant software that helps orthodontists build and manage productive practices. It provides daily to-do lists, identifies high-priority items, and provides recommended actions. With OrthoTrac’s scheduling feature, practices can streamline patient scheduling using drag-and-drop functionality and manage schedules across multiple locations, chairs, and timeslots. Practices can accurately track finances using enhanced reporting options. Additionally, this solution offers a full range of optional integrated Patient Solutions, such as revenue cycle management, patient engagement, and more. OrthoTrac is available as an on-premise or cloud-hosted solution.&#10;&#10;Oral Surgery: WinOMS a Sensei Product&#10;&#10;Developed with input from hundreds of oral and maxillofacial surgeons, WinOMS seamlessly integrates systems and technology to help you deliver diagnostic excellence and positive patient outcomes. From medical and dental insurance billing with automatic cross-coding to scheduling and referral management, this practice management software provides all the tools you need to build a healthy and profitable OMS practice. Through role-based workflows, this paperless system delivers the data you need right when needed. The digital consent forms module includes multiple OMSNIC-approved forms that update automatically. So you never have to wonder again if you’re using the latest consent forms. Available on-premise or hosted.
> 
> Verdict: Rated **2.8/5** by 78 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.8/5** | 78 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 2.7/5 | Based on overall reviews |
| Value for Money | 2.5/5 | Based on overall reviews |
| Features | 2.9/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Carestream Dental

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Carestream Dental for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- 2D Drawing
- 3D Imaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Appointment Management
- Automated Scheduling
- Automatic Backup
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Charting
- Claims Management
- Client Management
- Communication Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software)

## Related Categories

- [iPad EMR Software](https://www.softwareadvice.ie/directory/14/tablet-pc-emr-medical-software/software)
- [Certified EHR Software](https://www.softwareadvice.ie/directory/350/onc-atcb-certified-emr-software/software)
- [Dental Imaging Software](https://www.softwareadvice.ie/directory/1908/imaging/software)
- [Mobile EHR Software](https://www.softwareadvice.ie/directory/3345/mobile-ehr/software)
- [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software)

## Alternatives

1. [CareStack](https://www.softwareadvice.ie/software/61103/carestack) — 4.8/5 (188 reviews)
2. [Adit](https://www.softwareadvice.ie/software/214384/adit) — 4.7/5 (264 reviews)
3. [BestoSys](https://www.softwareadvice.ie/software/32077/bestosys) — 4.8/5 (293 reviews)
4. [Practice-Web](https://www.softwareadvice.ie/software/2735/practice-web) — 4.9/5 (115 reviews)
5. [Curve Dental](https://www.softwareadvice.ie/software/2547/curve-dental) — 4.4/5 (285 reviews)

## Reviews

### "Softdent is very easy to use and navigate." — 5.0/5

> **Krista I.** | *23 November 2020* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Softdent is a newer software to me but it has been quite easy to learn and use. I like how the schedule is easy to read, the columns can be color coordinated (dentist vs hygienist), I like that you can add a tiny little sticky note to the patient's appt incase you want to write an important note (for example: allergic to amoxicillin etc), and it is quite easy to dental chart and treatment plan a patient's decay/crowns/xrays/etc.
> 
> **Cons**: The format looks a little outdated, for example, it looks somewhat grainy or pixilated. Therefore, the graphics could be updated to a more modern look.
> 
> Good- I have been using it more often in various offices and it is very easy to use.

-----

### "CS SoftDent Dental Software" — 4.0/5

> **Briana** | *11 February 2021* | Medical Practice | Recommendation rating: 3.0/10
> 
> **Pros**: I appreciate how easy SoftDent is to use. Yes there is a learning curve when you first being utilizing it but overall it is simple.
> 
> **Cons**: The lack of included features makes CS SoftDent inferior to other dental software that I have experience with.  In order to do simple customizations such as changing/customizing the medical history form, you have to pay additional fees and even then there are significant limitations. Recently our state required all medical prescribing offices to use electronic prescribing methods, in turn CS SoftDent decided to charge an exorbitant amount of money on top of our monthly fee for a service that is now required.
> 
> Overall my experience with CS SoftDent has been unsatisfactory. Between the time it takes to get someone from customer support to assist you to the charging for features that are free from other dental software companies, we have decided to change our software to a cloud based one.

-----

### "Technical Support" — 5.0/5

> **Nancy** | *11 September 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and the fact that their technical support team is hands down, one of the best, if not the best help I've had.  Very patient with me or any other team member that has to call them.  Very knowledgeable and work until they get the job done correctly.  Kudos to all of them.
> 
> **Cons**: Can't think of anything.  I don't know what the cost is, so I can't factor that into this review.

-----

### "Carestream IMAGING" — 4.0/5

> **Verified Reviewer** | *11 May 2023* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: \*Offers a range of imaging solutions, including intraoral and extra oral imaging systems which provide high-quality digital images that aid in diagnosis and treatment planning. The ability to capture and visualize dental images efficiently is a crucial feature for dental professionals.\*Provides software solutions designed to streamline and automate various administrative tasks in dental practices. These features typically include appointment scheduling, patient records management, billing and insurance management, and reporting capabilities. Practice management software helps enhance the overall efficiency and productivity of dental practices.\* With 3D Imaging and CAD/CAM Integration, It Offers 3D imaging systems that allow for detailed visualization of dental structures and aid in implant planning, orthodontic treatment, and oral surgery. Integration with computer-aided design/computer-aided manufacturing (CAD/CAM) systems enables seamless transfer of data and enhances workflow efficiency.\*The Mobile Applications developed enable dentists and dental professionals to access patient information, review images, and manage appointments on the go. Mobile apps provide convenience and flexibility in managing dental practices.\*Advanced diagnostic tools incorporated into the imaging software. These tools may include features such as image enhancement, measurement capabilities, and image comparison, enabling dentists to make more accurate diagnoses and treatment decisions.
> 
> **Cons**: \*The aspects of software are intuitive and easy to navigate.
> 
> \*Business problems to solve and numerous benefits to realize :- Minimal radiation exposure, this can help to solve the problem of inaccurate or inadequate imaging, leading to improved diagnosis and treatment planning.\* Streamlined Workflow: the software solutions can streamline various aspects of the dental practice, such as patient scheduling, charting, billing, and management of electronic health records (EHRs). By automating these processes, you can reduce administrative burdens, enhance productivity, and improve overall efficiency.\* Enhanced Patient Communication: The software enables effective communication and collaboration with your patients. You can educate them about treatment options, visually demonstrate oral health issues, and share treatment plans using interactive tools. This improves patient understanding, engagement, and satisfaction.\*Practice Growth and Revenue Generation; the dental's solutions can enhance the patient experience, which can lead to increased patient retention and referrals. By optimizing workflow efficiency, you can accommodate more patients, potentially increasing your revenue. Moreover, advanced imaging and treatment planning capabilities can attract new patients seeking high-quality dental care.\* Compliance and Data Security; the denntal's software solutions adhere to industry standards and regulations for data privacy and security. By utilizing their products, you can mitigate the risk of data breaches, ensure HIPAA compliance,

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### "Easy to use" — 5.0/5

> **Kevin** | *12 November 2020* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: My side job is a dental assistant and we use soft dent. Softdent is very easy to use and it is quite straightforward. I find it easy to navigate, schedule appointments, dental chart, take X-rays, and send referrals to other offices.
> 
> **Cons**: Sometimes I feel as though it can be difficult to treatment plan a patient's dental work. For example, it can be confusing when the pending treatment gets mixed with past procedures that were already done. I wish there was an easy way to "clean up" old treatment plans and add "watches" to the charts.
> 
> Very good- I learn something new with the software weekly.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/2809/carestream-dental)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/2809/carestream-dental> |
| en | <https://www.softwareadvice.com/medical/carestream-dental-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2809/carestream-dental> |
| en-GB | <https://www.softwareadvice.co.uk/software/2809/carestream-dental> |
| en-IE | <https://www.softwareadvice.ie/software/2809/carestream-dental> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2809/carestream-dental> |

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