InventoryCloud Reviews

Pros

Easy to understand and effortless reinforcement and reestablish. This is exceptionally basic, particularly assuming you are changing starting with one PC and then onto the next. Pretty much consistently we redesign our PC. The declaring features are monster and easy to use.

Cons

Unsure in case online video educational activity will be valuable in this regard.It seems like the thing was made and hasn't progressed a great deal. I've had a couple of evidently straightforward requests that haven't happened.

Pros

It's easy to set up and use, and has enough features that you could easily manage an inventory of a few thousand SKUs. Organization of the software menus is done well and there are no issues training people to perform the basic functions like scanning items in and out. Being able to redesign your labels and reports is a nice bonus feature I wasn't expecting.

Cons

The mobile app has some issues from time to time and any time I have a question, customer service takes their sweet time.

Alternatives Considered

e-PIC One Enterprise and NetSuite

Reasons for Choosing InventoryCloud

Fishbowl's terrible UI and issues with reports.

Switched From

Fishbowl

Reasons for Switching to InventoryCloud

Price to feature set ratio. Seemed like the most well-rounded option for the price.

Pros

1.Easy implementation in real time environment2.Good tracking metrics3.Good customer support

Cons

1.Few export and import options available2.Heavy customization is not possible3.Interface could have been improved

Pros

The ability to adapt the entire system to what you need to utilize it with.

Cons

For transferring tools; you have to transfer each individual tool instead of adding multiple items at a time.

Alternatives Considered

Asset Panda

Reasons for Choosing InventoryCloud

Tool Watch was getting to expensive.

Reasons for Switching to InventoryCloud

It seemed to fit our needs better.

Pros

Implementation is a breeze, adding new items to inventory and barcoding is a snap. Your quarterly inventory is just that simple as scan and go. The reporting features are immense and easy to use.

Cons

The search "engine" is a little temperamental and I feel I should just be able to pull up all of my items (about 5000) and just search for them in mass. The pull items from inventory feels "clunky" and not very user friendly. I should not have to jump back and forth between pages to get an item out of my inventory, it should be a "1 stop shop".

Alternatives Considered

Fishbowl, NetSuite and QuickBooks Desktop Enterprise

Reasons for Choosing InventoryCloud

Sales Office is a powerful tool for quotes, POs and job tracking but is very lacking for inventory management.

Reasons for Switching to InventoryCloud

We had the desktop version of Wasp but it was no longer supported a year or so after we bought it.

Pros

It's mostly self-contained. I completely about 85% of the functionality with the Program.

Cons

Number 1, software updates a a huge growing pain.

Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes.

Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

Pros

The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.

Cons

The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.

Alternatives Considered

Labguru and Quartzy

Reasons for Switching to InventoryCloud

Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.

Pros

I like the way it displays all the information on one page and generated reports from the very first transactions.

Cons

All the features are according to our needs but we do lack some training procedure for new clients or worker. Otherwise there is nothing wrong with the system.

Pros

Easy to use system that has proven to be reliable and easy to use by all of our volunteers over the past year. Easy to use DR5 scanners.

Cons

Lost the ability to print item barcodes with descriptions mid year. After updating software the function returned and has functioned correctly ever since.

Pros

History of each every items is most good thing.

Cons

search by serial number take some time its delay

Pros

For a cloud product, it is robust, quick to access and interface is friendly. Inventory and items do have a solid amount of information to them. History and transactions are recorder correctly. Improvements to scanning have helped streamline scanner usage.

Cons

Kitting does not work. Picture downsizing is too aggressive. Lack of picture export options. Reports require a lot of cleaning up after exporting. Lack of csv PO import. No field for landed costs on POs. Only one type of order available (no transfer or custom orders.) Serial auto creation is flawed, opens the door to duplicates in inventory.

Alternatives Considered

Fishbowl

Pros

This is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.

Cons

This software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.

Pros

We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.

Cons

Unable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.

Pros

the bar codes were very attractive and the ability to implement additional hardware down the line as we grow.

Cons

everything else is extremely difficult to use and input. Customer service is horrible and the staff for the most part in all my experiences calling in, are curt, unfriendly and not very knowledgable/helpful. Almost seems like its a task for them to be helping you out for the high price you pay for this software. Our company is very strongly considering switching to another platform.

Pros

I like how easy it is to view my items in the system by either item codes, locations, or descriptions.

Cons

the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.

Pros

The setup and training for this software is extremely easy. We quickly remove and add inventory to the system. We can use the software in a very simplistic capacity. However, as we have brought on a software engineer, we can do more complex usage of the system, including API usage for integration.

Cons

There is not a whole lot that we dislike about the software. It is very easy to get information in and out of the system.

Pros

How it keeps track of everything easily.

Cons

Some of the reports are hard to figure out which is which.

Pros

Many easy ways to find your inventory item or its inventory in this system due to the multiple filter setting.

Cons

A feature to hold existing inventory for certain order/customer and system can display the updated availability for other customers. The reserved inventory can not removed/used for any other orders.

Pros

InventoryCloud was extremely easy to set-up and even easier to use. This system has helped us to completely eliminate paper records while accurately determining where our equipment is at all times.

Cons

For our purposes, the barcode feature by SKU was not utilized as it was meant to be. Since we often order from different vendors, the products we receive are often labeled differently and do not have the same barcodes.

Pros

The ability to connect to the system online, I can check inventory, send orders, check items in and out virtually from anywhere.

Cons

the ability to customize the software to our specific needs.

Pros

The user end is clean. Easy to use. Can see all warehouses in each state. Privileges and rights.

Cons

Mobile is lackluster and needs more functionality. We cant carry a laptop around the warehouse. Some reports do not work.

Alternatives Considered

Fishbowl, inFlow Inventory, Flowtrac and Finale Inventory

Reasons for Choosing InventoryCloud

Did not trust the ERP system

Reasons for Switching to InventoryCloud

Cost. Versatility. User end

Pros

the best thing about the software is its ease of use. Simple menu navigation and inventory set up make for a great interface. The check in/out feature is great for tracking who and what is being used from our tool room. Part number set is a breeze whether your inputting your own data or having the system auto generate them.

Cons

some of the reporting features are a bit confusing at times. The Audit /reconcile feature could be more stream lined and adding a few features into the basic edition would help with that. The serial number process can be a bit confusing especially if your trying to integrate your own serial numbers or create a custom serial number. We did get the basic version so I know its limitations but a few additions from the upgrade version to the basic could help

Pros

We can check on the Inventory in a single system. The report feature is very helpful. The reports I was not able to get from Inventory Cloud system, I was able to export the data as input to Excel for more elaborate reports.

Cons

It is difficult to make correction to the data entered; ex: cannot update the Notes.
The response time lags, the system cannot keep up with my entry; ex: I typed L1-R7, the system picked up the first value on the list, which is L1-R1.
The History log is very confusing to figure out, and sometimes I noticed it might even be incorrect.

Pros

Nice to have system out of the box, web based, friendly team to assist implement & guide the set up issues

Cons

The API set up was challenging but got there after help from the Support team in the USA
A number of features shown in the sales presentation wasn't operational on the live system, eg carrier label creator, notifications sent to receivers when dispatched, did match same competitors software solutions, which was disappointing, hopefully recommendations to improve operational process would be great, which would make this a leader in this bracket

Pros

Easy to use and east to customize for our organizations needs. This can be accessed from anywhere not just tied to a specific computer or station.

Cons

Can be somewhat time consuming to get the initial settings completed.