InventoryCloud Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About InventoryCloud

InventoryCloud allows users to easily transition from error-prone manual processes and antiquated systems to a modern, feature-rich inventory management platform. Enjoy quick and accurate physical inventory cycle counts,...

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Feature ratings

Value for Money
4.3
Features
4.2
Ease of Use
4.2
Customer Support
4.2

Browse InventoryCloud Reviews

339 of 339 reviews
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Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/6/2023

The inventory management process has become remarkably efficient for business

Pros

One of the standout features of InventoryCloud is its user-friendly interface. Navigating through the system is intuitive, and even those without extensive technical expertise can easily grasp its functionality. The streamlined design allows for quick and effortless access to all the necessary inventory management tools.Enabling me to analyze sales trends, monitor stock turnover rates, and identify potential areas for improvement.

Cons

Improveing better than previous. I wholeheartedly recommend InventoryCloud.

Response from Wasp Barcode Technologies

Thanks for your wholehearted recommendation. We're very glad to hear that you're finding such great value in our solution's rich menu of features.

Replied 11/8/2023
Kyle
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 23/4/2024

Scott Aerator

Basic package works great and would recommend it to others.

Pros

Easy of operation and moving inventory within the four walls

Cons

I really need the advanced version but can afford it

Alternatives Considered

QuickBooks Enterprise

Reasons for Choosing InventoryCloud

Quickbooks is not very good and inventory control

Switched From

QuickBooks Enterprise

Reasons for Switching to InventoryCloud

Like I said above quick books does not do a go job with inventory control

Response from Wasp Barcode Technologies

We appreciate you sharing how much more effective InventoryCloud is over other similar applications. Thanks for your review.

Replied 24/4/2024
Pratik
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/8/2024

Excellent inventory management system

Our overall experience with InventoryCloud is delightful.

Pros

With Inventorycloud you can manage any kind of inventory smoothly.
You don't need to rely on certain computer or laptop to use it. As it's a cloud based solution you can access it from any device.
It guarantees you prompt dispatches by automating shipping process.
It simplifies your warehouse operation by automating inward and outward processes using Hand Held Terminals.
It offers you simple and unique reconciliation process.

Cons

We have not yet experienced any problems with Inventorycloud.

Top InventoryCloud Alternatives

Trent
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
5
Customer Support
1

2
Reviewed on 5/8/2021

WASP Inventory Review

Over all my experience with WASP has been quite frustrating. I have had very hard times contacting customer support, and when there is an error that doesn't seem to make sense, getting in contact with customer support makes it feel even more impossible. I do however like the ease of use, it's very user friendly from a visible standpoint and doesn't deter new users like other inventory softwares do. WASP is perfect for small businesses with minimal moving parts that need basic inventory tracking at a fair price. Only with larger businesses will you see WASP's functionality decline. For our business, we believe we have exceeded WASP's capabilities.

Pros

What I like most about this software is that it is easy to introduce new users too. The interface is simple and easy to understand for people who may have not used an inventory system before. The design on the handheld devices is easily digestible and doesn't discourage new users because of its simple and familiar feeling interface.

Cons

Barcode customization and tracking has been incredibly painstaking to use. Many customization features are not easily available, even something as simple as adjusting the size of a barcode. The search features, while available, are very difficult to understand. Filtering the search items only further complicates the search itself. It would be nice if there was a filter just to see a single days moves, or if there is an existing filter for this, for it to be more obvious to the user.

William
  • Industry: Transportation/Trucking/Railroad
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/7/2024

Changed the Entire Way We Operate!

Overall we've been extremely happy with the product. I sing it's praises in every warehouse I visit and have been working to get more people in our company to utilize it and follow our lead. It's totally changed how we operate for the better.

Pros

We upgraded from using a server based version of Wasp from years ago, and the difference was night and day. It allowed us to now access the inventory system from anywhere, without being dependent on a particular network. We've been able to more easily bring other warehouses in our company into the fold and get them quickly integrated.

Cons

I wish the mobile version on the app more closely resembled the web version and was a bit more robust.

Response from Wasp Barcode Technologies

That's great to hear! InventoryCloud was designed to deliver on customers' needs and expectations whether on the server, in the cloud or on the road. thanks for sharing

Replied 27/8/2024
Doug
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/2/2024

Great Tool for Proper Inventory Management

It is a good product and program that allows the users to monitor inventory usage and adjust, receive and remove products quickly and efficiently.

Pros

Low initial cost and once setup is complete it is easy to understand and teach new users how to operate.

Cons

Some functions are not available with the basic package. You must upgraded to add some features that should be included.

Alternatives Considered

Fishbowl

Reasons for Switching to InventoryCloud

No return calls, emails or follow-up from this vendor.

Response from Wasp Barcode Technologies

Thank you for sharing your insights regarding InventoryCloud. We are glad to hear that you see great value in the solution. Do know that we are committed to improving on your experience.

Replied 23/4/2024
Verified Reviewer
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 4/11/2021

Experienced 2 Year Inventory Management User

For routine warehousing and inventory control functions, WASP contains about 85% of the functionality most companies would be looking for.

Pros

It's mostly self-contained. I completely about 85% of the functionality with the Program.

Cons

Number 1, software updates a a huge growing pain.

Number 2, I personally with it was more of a CRM like experience, that could tie in thing like emails and notes.

Number 3, lack of finer reporting details. If an items is edited with the edit page, their is no tracking regarding the previous data or whom made the edit.

Krystal
  • Industry: 2128
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/8/2024

Review of Wasp

we use it for all inventory and our toy lending library.

Pros

we use it for all inventory and our toy lending library

Cons

nothing. it works well for our Agency. We are happy with it

Response from Wasp Barcode Technologies

Thank you for sharing your experience with InventoryCloud. Glad to hear that it's meeting your needs and expectations.

Replied 27/8/2024
brad
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/9/2024

Wasp review

good great customer service and tech assistance

Pros

Ease of use and great training tool easy to apply and to manage

Cons

Everything is as expected product delivers required processes more options for user numbers would be advantageous

kelli
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/8/2024

merchandise inventory

My experience so far has been very minimal but I plan to utilize more in the future.

Pros

I have used the remove and add options from the list view and it is very simple.

Cons

I haven't had the time to explore all the bells and whistles that is offered.

Response from Wasp Barcode Technologies

Glad to hear that InventoryCloud is delivering on your expectations.

Replied 4/9/2024
Hugo
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 11/10/2021

Inventory Cloud

It's been very convinient for us to have the cloud set up, it given us more features / tools to get our orders processed and tracked through our shop down to the end user, It's a must have for any buisness

Pros

I've been using the Wasp Inventory Control for about 5 years now and just upgraded to the Inventory Cloud and it has been much easier to use, also the software gives the user the option of using our mobile devices instead of the scanner in certain cases. One of the best items also provided with the upgrade is the availability of creating your own custom reports very important in tracking your inventory . It's a must have program if you want to make sure all your inventory is squared away..

Cons

Only one real issue I've had is label printing not as easy as the previous version, Creating the label is not the real issue it's having to modify a labels size .. Not user friendly when it comes to label modification. Not a deal breaker.. I do have a work around only because I've been using inventory control for some time now.

Michael
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2021

If you are doing inventory by hand, or in Excel, give InventoryCloud a look.

Personally, InventoryCloud has made my live at work INCREDIBLY easier and less stressful. I no longer have to worry about those end of the month hard counts, or if I am running low on inventory. I find InventoryCloud very intuitive, and easy to use. although it may have been difficult getting other workers to understand the software, the company I work for is better because of InventoryCloud.

Pros

When I say that I LOVE this software, it isn't an understatement. This software has changed not just how I do my job, but has changed how the company I work for does inventory. Before InventoryCloud, the company as a whole was doing inventory through Excel. While this worked it was extremely inefficient. with InventoryCloud, checking in, managing, and charging materials to certain projects, couldn't be easier. Monthly hard counts? simplified. Inventory running low? Notifications sent straight to your email. InventoryCloud is well worth it.

Cons

Now, while I said I love this software, that does not mean that there are not things that need work. for example, the barcode scanning, while easy to use, requires a lot of setup. also, it doesn't always scan on the first try, and sometimes you will need to scan a few times. secondly, if you have other people using the software on iPads, like the company that I work for does, the training needed is a lot of work. some workers may have trouble understanding the ins and outs of all of the transactions that can be performed.

Linda
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
1
Customer Support
1

2
Reviewed on 2/12/2022

WASP Inventory Review

This experience has been horrible. We never received support from WASP as promised. We paid for WAS to train our team and help build our inventory system. This never happened and our money to this day was never refunded. We had to have one of our team members work countless hours recreating the system to work for what we needed it to do. WASP IT and Helpdesk were rude to get the system setup

Pros

This is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.

Cons

This software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.

Response from Wasp Barcode Technologies

Thank you for bringing this situation to our attention. I'm sorry to hear that it is currently not working out for you. I have brought your experience to the attention of our customer service team.

Replied 12/1/2023
Josh
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
5

2
Reviewed on 17/9/2021

Good People to work with

It's been hit and miss. I think I liked the old Wasp product better. This is slow as heck, very hard to work within the constraints that are in there and really just a complete disappointment for me, going from old product to newer version. Why do we stay with it? Because we're in too deep at this point to get out.

Pros

We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.

Cons

Unable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.

David
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

3
Reviewed on 4/8/2022

Designer Deck _ Inventory Cloud Review

Pros

the bar codes were very attractive and the ability to implement additional hardware down the line as we grow.

Cons

everything else is extremely difficult to use and input. Customer service is horrible and the staff for the most part in all my experiences calling in, are curt, unfriendly and not very knowledgable/helpful. Almost seems like its a task for them to be helping you out for the high price you pay for this software. Our company is very strongly considering switching to another platform.

Response from Wasp Barcode Technologies

Thanks for taking the time to share your experience with InventoryCloud. We are concerned about your experience to leverage all of the rich capabilities of the software. We have created helpful videos to give you quick insights regarding everything you need to know to maximize the value of InventoryCloud

Replied 15/8/2022
Sushant
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2023

Complete warehouse management system

My overall experience with InventoryCloud is awesome.

Pros

1) It enables you to handle any type of inventory smoothly whether it is Apparel , electronics, luggage etc. 2) It enables you to Automate your warehouse activities using mobile scanners. It helps to reduce human errors and increase inventory accuracy. 3) It's unique features helps you to manage inventory more efficiently and improve your productivity.

Cons

We never faced any issue with InventoryCloud till now.

Response from Wasp Barcode Technologies

Thank you for taking the time to share your experience with us and others. It's good to hear that you regard the solution as "awesome."

Replied 1/11/2023
Brodie
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 2/3/2022

Easy to customise

It is a great system with multiple features to assist many different industries, you are going to have small issues with in any OS.

Pros

Once you get the system set up to your needs and how to efficiently operate it, it is easy and quick to do your day to day tasks at any level. It's great to be able to access your information from anywhere.

Cons

if there is any network interference during any transaction type you will loose your progress. The other the issue i have is there are times when you will complete a transaction but the system wont register the transaction.

Response from Wasp Barcode Technologies

Brodie, thanks for your insightful comments. We are pleased to hear that you find InventoryCloud as easy to customize.

Replied 10/3/2022
Tom
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2022

Pretty good inventory managment, with a few hiccups

Overall, our experience has been positive. We use the software to track inventory at our main facility and at several customer locations. That's not exactly the designed use of the software, but it's worked well for us so far.

Pros

* Ease of use for our end users, interface is fairly simple and easy to train on.*Can allow/restrict access to individual menu items at a user level*Very minimal downtime

Cons

*Label/barcode creation is a little clunky. We were able to get what we needed, but it took some trial and error.*Inventory items can't be restricted to a certain location if they have a quantity of zero. We want some users to only be able to see the items in certain locations. Normally you can assign items to a location, but if the quantity in the system drops to zero, it will show up for all locations.

Alternatives Considered

Fishbowl

Response from Wasp Barcode Technologies

Thanks Tom for taking the time to share your experience with InventoryCloud. We're very pleased to hear that you have found it to be easy to use. Also thanks for sharing opportunities for improvement. Do know that we will take these points very seriously.

Replied 12/1/2023
Donald
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/10/2023

Inventory Cloud Review

Pros

The min / max and auto email alerts. Ease of use to add new parts and cloud based so can access anywhere. Install and training was easy with great customer support when we ran into setup challenges.

Cons

No negative feedback, works perfect for our application of managing 600 parts for high volume sewing operation.

Response from Wasp Barcode Technologies

Thank you for taking the time to share your experience. We are especially pleased to read that you find the solution as being very easy to use.

Replied 12/10/2023
Stacy
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
2
Customer Support
3

3
Reviewed on 28/9/2023

For the Price It Shows and Stores our Inventory

Pros

It's ability to track our inventory accurately.

Cons

The lack of training material available, had to pay for additional training. Though the system is customable you have to pay for those changes you need.

Response from Wasp Barcode Technologies

Thank you for taking the time to share your experience with InventoryCloud. We are pleased to hear that the solution is meeting your needs. You'll be happy to know that we have recently improved our onboarding to provide a number of self-help videos that will help you better navigate through your introductory period.

Replied 12/10/2023
Josh
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/8/2022

Good Software

I use this software everyday for my occupation. I overall enjoy using this software, as it has been a major aid for our company. I think there is opportunity for this software to be better, but I see the team is working hard to accomplish this.

Pros

The software is easy for any user to learn and operate. I have been able to control my inventory at two locations with this software.

Cons

The updates tend to have issues inside of it every time there is a major update. I have lost PO's in this system due to an update. The positive is the team is easy to work with while they try to figure it out.

Response from Wasp Barcode Technologies

Thanks Josh for confirming that InventoryCloud is an easy to use software. Do know that we are committed to continuously improving on your experience.

Replied 15/8/2022
Travis
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
4

5
Reviewed on 12/12/2022

Solid Inventory Management

Pros

It has a very easy to use gui that makes the entire software flow well. Integration was very straightforward, and the organization from the software is incredible.

Cons

If the software doesn't fit your business model because you are a niche company, customization is virtually impossible.

Response from Wasp Barcode Technologies

Hello Travis, thanks for sharing insights regarding your experience. Glad to hear that you find InventoryCloud to be easy to use. Do know that we are committed to improving on your experience.

Replied 5/1/2023
Sandesh
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/3/2024

Streamline your warehouse operations and gain efficiency

My Overall experience with InventoryCloud is great.

Pros

It enables you optimization of warehouses activities like inward, outward, storage etc. It facilitate you efficiency gain and decreases human errors. It Guarantees you easy reconciliation and correctness of your inventory. It automates your shipping process and ensures speedy dispatches.

Cons

We never encountered any issue with InventoryCloud so far.

Response from Wasp Barcode Technologies

Thank you for explaining how InventoryCloud enables you to optimize your efforts, while increasing your efficiency and decreasing human errors.

Replied 23/4/2024
David
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2024

Great System for what we needed!

Pros

The ease of use, the user interface, and the fact that you can customize the columns allow you to track items down and manage orders and recalls when necessary.

Cons

Cannot Identify who added or moved at one screen. Also, adding a new item and not being able to add inventory at the same time.

Response from Wasp Barcode Technologies

We are so glad to hear that you agree InventoryCloud is easy to use.

Replied 23/4/2024
Anthony
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/10/2017

Completely Unprofessional

Pros

Pros were the sales rep was super persistent when selling me the equipment and software.

Cons

The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.

339 reviews