MangoApps Reviews

Pros

it has a lot of features especially the part of creating threads, wikis, versions of documents, image, and video previews, mentions and tags, group management, chatting functionality and badges too it's really a great application.

Cons

I didn't like the fact that MA doesn't allow video calls and also connections to some external tools and apps for productivity

Pros

I found the ease of adding and removing guest users for seasonal employees, with low pricing very attractive points.

Cons

I have issues with the tasking app, and have trouble easily completing and deleting tasks. It seems difficult to use.

Alternatives Considered

Microsoft SharePoint, Yammer, Microsoft Teams, Salesforce Sales Cloud and Slack

Reasons for Choosing MangoApps

Facebook was limiting in being able to have multiple groups for different teams, and was not secure enough.

Reasons for Switching to MangoApps

Price, ability to add guest users, ease of use

Pros

- It allows for all the staff to know what is going on at the same time, everyone gets the same info
- Easily able to share resources and updates
- Great way to invite people to events and keep everything organized
- private message feature allows for seamless communication
- project and team groups are great for coordinating with many people
- Intranet is great for HR use and agency wide updates
- Love that it is connected to LinkedIn
- Fun and easy to use like Facebook
- Easy to compose posts

Cons

- I find that the mobile app is not as user friendly
- Even after years of use, cannot really understand the purpose of primary and secondary interactions... don't understand the purpose of separating them

Pros

I like the chat that is built in. I also like how customizable the site can be. Multiple integrations with tools we already use.

Cons

The active directory integration alot of other cloud products have a tool we can install on server but this we have to open up a connection to public internet so that mangoapps can pull the sync data from the server

Alternatives Considered

Microsoft SharePoint

Reasons for Choosing MangoApps

we were looking at upgrading to newer sharepoint to get more features

Switched From

Microsoft SharePoint

Reasons for Switching to MangoApps

we found out that mango apps we can get for 10 years for the price of upgrading to newer version of sharepoint plus we get the chat that is built in.

Pros

I like working with Mango Apps. It's very easy to use and makes everything super organized. I like the fact there is an app and I can download it to my phone and use the chat function when I am on the go.

Cons

Sometimes there are glitches in the text feature, when I delete a preset and try to write my own text it would still show the old text and I have to go back few times until it completely get erased.

Pros

What we have loved most about about MangoApps is how helpful the team was in guiding us through every step of the implementation. The system is great for being able to give your company's personal look and ease of imputing information.

Cons

At first the system seems overwhelming because there are so many potential functions you can use in the system. Recommend to anyone to first figure out what you want to use the tool for and turn off the other functions at first.

Alternatives Considered

Simpplr

Reasons for Switching to MangoApps

Price and felt confident mango would hand-on help us through this implementation.

Pros

I use TinyTake for a versatile snipping tool that allows me to quickly and easily capture any region and place it where I need it, or into a file for later. The screen recording tool (up to 5 minutes per clip on my free use app) has been a tremendous boost for creating training and informational videos at work.

Cons

The touch-up tools for editing a screenshot are not strong. Maybe that's expected as this is FREE, and I can drop the snipped region into any program in seconds. But there are times I would like to do that work native in TinyTake, and since the option is there, I include that in my rating.

Pros

The existence of groups.
Ability to create wikis for developers to study.
The mention notification
Badges - its fun
Great place for proper onboarding of new employees.

Cons

I'd prefer if I could view content of any group but the extra functionality will be not to be able to post comments. I always have to make requests to join a group where I need to access specific information.

Pros

Easily integrates with the existing system.

Cons

na

Alternatives Considered

Salesforce Service Cloud and Microsoft 365

Pros

It is easy to use and easily accessible and helps the company as a whole to keep in touch

Cons

sometimes logging in will be an issue and we will not be able to login

Pros

I really like the ability to create different groups and departments. This being a business specific application, it is very important to be able to break out content that is specific for each group or department. This allows users to not be overwhelmed with content that does not pertain to them. I have been using this software for a few years now and I can honestly say that it has evolved over the years they have spent a significant amount of time making changes to better suit the end user.

Cons

I feel that updates are pushed out to the web and client with hardly any warning. This makes it diffficult if we have instructions created on how to navigate to a specific area in Mango and then they make changes to the location.

Pros

While there are a host of similar SaaS offerings in this space, they all seem to fall short in one area or the next. Some capabilities are missing, the feature set is not complete, it has reduced/limited functionality, etc. MangoApps is one of the few that has a refreshingly wide breadth of features and capabilities, combined with admin options for customizing and branding to your needs. When considering a collaborative tool like this, it can only be helpful to you if it has the ability to support all of your needs. MangoApps has that. Projects, Departments, Teams and Groups allow you to tailor the site to your organizational structure. Within each of those, there are tools for managing documents, group sharing/collaborating, managing tasks, calendaring, creating informational and blog pages, social interactions (feeds of discussions, etc), as well as a wide variety of pseudo database-like "trackers" for action items, defect tracking, managing resources, ideas, and so on. And if the stock trackers aren't enough, you can create your own and reuse them. The admin features are powerful and granular, meaning you can control almost every aspect of your site, including visibility, access, branding, configuration and more. User membership is also granular, and includes guest accounts which don't count against per-user limits. Our main reason for choosing MangoApps was because it was capable of satisfying every box we had on our list. The others fell short. Highly recommended!

Cons

Along with awesome features, can come some confusion. MangoApps has evolved and improved on a very regular schedule, which means new features and capabilities are added all the time. Unless you stay on top of the changes, you may get lost in the many admin pages provided. The good aspect of that is that they are constantly improving (unlike some others that haven't changed in years) and growing the product, but it does mean you need to pay attention. And browsing through all of the admin configuration settings can take a fair amount of time; there are many settings. In some respects, it would be nice if they offered a quick "Wizard" setup tool for new customers to get a basic site up and running. Our site is fairly well set after several years, but new users might feel daunted by the options facing them at the start.

The per-user pricing can get expensive, depending on how you use it. There is a trade off between the power of the tool versus what it would cost you to develop your own site/portal/intranet yourself. In that regard, the ROI analysis is probably something you'll need to perform for your organization, but it's worth the time to do so, and unless your needs are very basic, you'd be hard pressed to match what they offer . If you can work with the guest users concept (somewhat limiting, depending on needs), then costs come down. If you ARE looking only for a basic portal, then this may not be the cheapest tool for you. Their sweet spot is in terms of productivity.

Pros

The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me.
It does encourage employee engagement which is what we really needed. Many of our people work remotely, so we needed something to combat the isolation.

Cons

1. The chats disappear. I am referring to the actual discussion here. You can have a history of chat and then suddenly it will all disappear never to return! I am talking about the small pop up boxes and not from internet explorer itself.
2. Support is a bit haphazard, I have received replies to one inquiry and then never received a reply to another.
3. Emails do not work. I notice once an email is used by one person the system will not allow you to use the same email for other users, even if the original user is no longer active. I assume this is a security feature, but very unpractical because employees often use the same email.

Pros

Easy to learn especially for beginners, it does the job and is a very good tool for team collaboration

Cons

The user interface mango looks a bit dated and navigation between the apps really needs to to improved

Alternatives Considered

Salesflare and Google Cloud Platform

Pros

The two most functional and most used portion of the software are the group calendar that allows for our office staff to request off in one place (this also keeps everyone in the loop about who is going to be out of the office on any given day) and the instant messenger application. We also enjoy that we have the option to use GIF's which is one of the reasons we went with MangoApps. We are full of jokesters around here.

Cons

I think the least thing I like about the two things that we use is that the calendar that pops up initially when you login isnt the "group" calendar. There may be a way to update this, but I have no found it.

Pros

Ability to organize files and create an intranet with links to specific documents and an ability to maintain organization. Lots of special features.

Cons

1. Ability to block users from deleting items that they upload
2. Support is among the lowest we have experienced. The chat room is rarely open. Responses to service requests often never come and it is at least 24 hours before a response is received.
3. The document approval process needs development.

Alternatives Considered

OneDrive

Reasons for Switching to MangoApps

Microsoft was not user friendly.

Pros

Easy collaboration in the feeds. Teams, groups, and projects make it nice to only see what the things you're involved in and not everything going on in the company. I like the Intranet, we use it to share company information, employee accomplishments, and even the menu for the cafe downstairs.

Cons

When you want to view a task from the feeds it opens in a pop up view and it not useful because you don't see the comments, I always have to "copy link" then paste that into the browser.
Trackers, the line number is static, so it you sort the numbers stay the same, so if someone reference a line you may not be looking at the same thing if you sorted, there needs to be an actual unique Id.

Pros

Ability to create individual projects within which you can have message feeds, tasks, wikis, file storage etc.
Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system.
Everything is very easily searchable.
Using the desktop app you have live chat functionality.
E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.

Cons

Managing tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work.
No Gantt chart capability.

Pros

MangoApps is highly customizable and easy to use, and can be adapted to a number of different contexts. I really liked the file module, and the multiple permission levels and easy to use privacy settings. I think in general file sharing capabilities are a big strength. I think it's also the best value on the market for this type of employee intranet/online collaboration platform, especially for smaller companies or for projects (I used it on a long-term, multi-partner project, for context).

Cons

The calendar management section of the platform is unfortunately nowhere near as effective as a Gcal or Outlook calendar. I also think the project management tools could use some improvement. Additionally, if you and your company do not have O365, or are looking to use file collaboration with clients who do not have Microsoft licenses, Mango does not support file collaboration in platform without the use of Microsoft online.

Alternatives Considered

Microsoft Teams, Basecamp and monday.com

Pros

We like the different features for collaboration and user engagement. Setting up new groups and projects is easy and staff are finding it very useful to collaborate on projects and assignments. Staff also use these features to interact with other employees on non-work related events (e.g. soccer clubs). Staff really enjoy the Recognition feature, allowing them to thank or congratulate fellow co-workers. The system is easy to use and fairly intuitive and more robust than other systems used in the past. We think Mango is great!

Cons

There are some limitations to certain functionalities, or other functions that are currently not available. However, the Support team is very open to hearing any and all suggestions. They help to try to find a work-around and if there isn't one, they put in request for possible inclusion in future updates. Mango Support is fabulous!

Pros

Easy to learn, and therefore faster adoption of software. It is intuitive, and accessible to everyone, not just tech people. General layout and user experience seems thought out. Also, everyone loves the levels & badges... go figure

Cons

Cons about the software include some customization issues that have recently been rolled out - templates for posts/wikis. With wikis, would be great to edit their ranking (hierarchy) after we publish. Sometimes we create the wiki, only to have to delete it later, because we thought of a different group or category that it should be under.

Also, would like the ability to work on a draft by multiple people before publishing (right now we publish on a closed group, and then take turns editing it there).

Would also like a better tagging system for photos and files with more controls built in.

Pros

I really value the customer support that Mango provides. Whenever I come across an issue on our site, the support team is always quick to respond and help. They are also always thinking of new features to add and welcome input from their customers. The system has also been a great place to serve as our single source of knowledge. So all departmental resources, company announcements, and other relevant information is stored on our site.

Cons

Mango has a lot of great features, but at times there are many steps to accomplish a single task. Things aren't always as intuitive as I'd like. However, I think that the team is always working hard to simplify and improve these processes

Pros

it has a ton of provisions particularly the piece of making strings, wikis, variants of records, picture, and video reviews, notices and labels, bunch the executives, talking usefulness and identifications too it's an incredible application. I likewise discovered the simplicity of adding and eliminating visitor clients for occasional representatives, with low evaluating extremely alluring focuses.

Cons

I wasn't impressed by the way that MA doesn't permit video calls and associations for certain outside devices and applications for usefulness.

Pros

I love that MangoApps is free, easily accessible. user friendly, upload from the computer is fast, having the opportunity to connect with others across various states is one of my most favorite benefits, and knowing that no matter who I speak with has a similar priority as mine, how do we meet the needs of those we serve.

Cons

I do not have any cons about MangoApps. I think it is easy to sign up and sign in and you can connect with how many people you want to and you can come and go within communities or work groups.

Pros

The all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.

Cons

When it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.