User Reviews Overview

About Postbox

Postbox is a fully-featured email app designed to provide users with access to all of their email accounts in a single interface. The app supports any IMAP or POP email account, including Gmail, Outlook, Yahoo, AOL, iCloud,...

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Feature ratings

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.3

Browse Postbox Reviews

168 of 168 reviews
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Chitu
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2019

Smooth desktop email client

Overall, Postbox is great for my personal email, as I've described above. My only major negative is that I cannot use it on Microsoft Exchange--that is, the only negative is that they don't allow me to use it even more!

Pros

I'm a big fan of desktop email clients, rather than web clients, mainly because I can do a lot of email work even when I'm offline. Probably my favourite aspect of Postbox is the keyboard shortcuts. They are well thought out and so make my email use smooth--I can easily do so many common tasks with just one key click, such as moving messages to folders. In addition, there are so many tiny details that are almost invisible yet work so smoothly--I barely notice them until I work with other clients like Outlook. For example, when I delete messages, even if they have not yet been read, they are automatically marked as read when deleted so that I don't have to do the two steps of marking a message as read and then deleting it.

Cons

My big negative is that Postbox does not provide native support for Microsoft Exchange--it only provides IMAP. This is a deal-breaker. First, IMAP is not a full replacement for Microsoft Exchange, so there were so many little things that just didn't work right, even after I carefully followed the instructions on Postbox's dedicated page to customize settings to try to work around those issues. Then, to make things worse, my employer blocked IMAP on its Outlook accounts, so I cannot use Postbox at all any longer for my work email account. I now use Postbox only for my personal accounts and then Outlook for my work account. I've already requested Postbox to add support for Microsoft Exchange, but they said there was insufficient demand for that feature. That is always a very dubious reason for not adding features--obviously, there must be some business users who would have the demand for Exchange support but then don't even bother with Postbox once they find that it is missing!

Laura
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 3/2/2022

Overall good product but with a few annoyances

Overall, my experience has been positive. It would be nice to be able to request a feature and receive a response from Postbox staff as to whether there is any possibility of implementation.

Pros

Postbox is relatively easy to use. The overall interface and design are well-done, which contributes to ease of use. Postbox has powerful search features and searches are rapid, after initial indexing has occurred. The ability to quickly filter by contact name or by other message characteristics is also very nice. Displaying just the names of attachments and being able to quickly review them is a big plus.

Cons

The most annoying feature for me is that selecting a topic for a message will add that topic to the entire message conversation. Often I want to tag different emails in the conversation with a different topic tag but this isn't possible. I've used Postbox for many years, but as my number of saved emails has accumulated, I need to be able to categorize them individually so this "feature" is increasingly leading me to consider other email software options.

Bob
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

2
Reviewed on 17/11/2020

Not able to install update

Features have been pretty good, support definitely has not.

Pros

It's easy to use (well, at least the past versions that I was able to install), and had a lot of features.

Cons

First, the installation file is blocked by Windows 10, and the advice Postbox provides does not address Windows' newest way of blocking it. Second, once I do apply Windows' new way of unblocking installation files, I get the message that the file is corrupt. Third, there is no section in their support that addresses this. And Fourth, the only way I can contact support is to pay $8 - which is absurd, especially when I'm not the only user that could be affected by this.

Response from Postbox

Bob, thanks for your review, and we're sorry for any issues you've had with getting Postbox installed.

If Windows is blocking the install of Postbox, then we highly encourage you to contact Microsoft on this issue. They can provide instructions for how to correctly configure the security features in Windows. By default, Windows doesn't block the installation of Postbox, so a security setting must have been changed along the way.

Replied 18/2/2021

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beta
  • Industry: Animation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 11/12/2022

A robust email management solution

Overall, Postbox is a powerful and customizable email client that offers a wide range of tools to help users manage their inboxes. Its features and integration with other productivity tools make it a great choice for users who want a robust email management solution.

Pros

Postbox includes a wide range of tools that help users manage their inboxes, such as filters, tags, and folders, allowing users to quickly find and organize their emails. Additionally, the software integrates with popular productivity tools, such as zapier, dropbox, etc, making it easy to manage emails in the context of other tasks and projects.

Cons

Unfortunately, there are no mobile apps, I wish someday they create it, oh and add google drive integration.

Steve
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

A true email client

I have used Postbox since its first release. I have used it on both MAC and Windows OS and have always found it easy to use. The major plus for me is how easy it is to find an attachment and the way I can link to new emails. The program is built to be intuitive which means the hard work is always done for you. Every upgrade has left you with the same UI so you never had to re-learn how to use it. I currently store ten years of email on it so about 26,000 and have never had a problem.

Pros

Easy to manage attachments the "view" aspect of the program is what really makes it unique.

Cons

Does not always find the correct config when adding email addresses. No mobile version.

Roberts
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/10/2020

Great Mail App

Great!

Pros

- Possibility to group email addresses in groups (not only in all-in-one inbox).
- One time paymant license. I hate monthly or yearly payments. I like to pay for app once and to use it. And if in future there is some update with significant features, then I can decide by myself - to buy or not to buy update, and if I decide to buy, then - when to buy.

Cons

It would be good to have in right corner on on right side some small calendar. I don't think integreated calendar (with Google calendar, iCal or others), but only calendar with monthly view to look date for. For example, if I write an email and must point out some date, i can quickly press some button and look to calendar dates - what date is next Friday, or what was date last Monday etc.

Alternatives Considered

eM Client

Reasons for Choosing Postbox

I wanted pro e-mail with one-time payment licence.

Reasons for Switching to Postbox

- One time Payment licence - Possibility to group e-mail addresses in different groups
Javier
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 13/11/2019

Good mailing software but has a long way to go

Good experience. I was using before Mailbird and emclient but I had lot of problems, so, I started looking an alternative and so I came to you.
I tried it and decided to buy it because it's really worth it

Pros

A lot of features
A lot personalization.
Good performance

Cons

I use it on Windows, I can't minimize it as an icon next to the clock.. for example as antivirus or Spotify, I can minimize these next to de click un the toolbar.

Sometime I have troubles with margin of the signature, if u want to edit it in the same email, margins are spoiled

I would like to have a way to organize better the email, for example there's an app on mobile, Spark Mail, it has a funtions to organize email by relevance, I don't know how it works exactly but is nice l.

Milton
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 11/8/2021

Manage your email in a professional way

My overall experience has been really satisfactory, being able to take my email management to another level. Labeling and filing in an easy, fast and productive way. Easily searching for all my information.

Pros

All the features are great, maybe because it is super intuitive (Thunderbird style). I have wanted to pay for it, because it had special features that have made my email handling efficient and productive.

Cons

I honestly don't see any missing function.

Alternatives Considered

Gmail, Thunderbird and Microsoft 365

Reasons for Switching to Postbox

I wanted a native application that would work quickly and productively.
Edward
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/3/2022

Time and Attention Saver

I spend a lot of time in email. Being able to find things fast and also get out of email fast to do something else is important.

Pros

I like that it helps focus me by having some very smart filters and tagging. The keyboard shortcuts are also great. I save a lot of time now in how I handle my email. Also, when I was first starting out, their Support was great in helping explain one feature that I misunderstood how to use.

Cons

Too trivial to list. It's great. I need 40 characters for this field.

Alternatives Considered

Thunderbird

Reasons for Choosing Postbox

Mail.app was prone to problems and periodic freezes.

Reasons for Switching to Postbox

Inexpensive, lifetime license, and did I mention it saves me time?
Chris
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2019

My Go-To Email Software!

I have been using Postbox for the past several years and it has become my go-to desktop email client. It is able to handle my many emails that I get daily on my several email accounts, both work and personal.

Pros

Ease of use, available options, visual styles

Cons

There is nothing that I can think of that it doesn't do

Harald
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 15/11/2019

Best option!

In sum, I am happy with the purchase if you are a major user of mail, but do not want to spend much time on it. Beyond what you have to, and one has to sort, group and have a workflow beyond Apple mail and where Outlook gets too "hot" on notifications and integration.
Would recommend it to anyone who needs Mail sotware, beyond using the smart phone for everyday use.

Pros

I like Postbox because it is clear, secure and gets the additions that I look for in a mail software.
Appears as secure in relation to insecure mail, also has the opportunity to have several profiles separated as work and private, but not at the same time !. Gives me good control of my mail in a satisfactory way.
Have either not started as far as I can see subscription, which I appreciate, one of the competitors has been uninstalled because of this.
Is a full and good alternative to Mail Mac, for Window it does not seem as big and heavy as Outlook.

Cons

What I don't like are any restrictions in integrating with other apps. It can come from security, and it can come across as messy, what I have registered with a competitor. But being able to sync or have a calendar would be great. Alle doesn't use OmniFocus, there are others too. And of reasons I have mentioned.
Failed to integrate Devonthink, nor spamsive. Difficult with tags, but there are at least tags;).
The price may be high, but as long as there is no subscription, you have to pay something !.

Joshua
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

Postbox: The Ultimate Email Client 🤩

Brilliant. Whilst the software itself is top drawer, the interactions I've had with the customer support has been nothing short of exceptional. I demoed the software during a sale period which ended before my trial. Without hesitation, the support extended the sale price for me once my trial was up so that I could capitalize on the special offer. I've never looked back since. I highly recommend Postbox and am a very happy customer! 🥳

Pros

From the exceptional design of the GUI, to the functionality of the software, to the extensive feature-set and the software's ease of use, Postbox is the ultimate Email client. The sheer volume of features enable the user to completely customize their workflow and make it their own. Despite this, Postbox doesn't feel bloated in any way. It's incredibly streamlined and can cater for any type of user: from beginners to power users! Geared at the working professional, the ability to create professional email signatures is an excellent feature for small businesses, but this really is just the tip of the iceberg! The software provides many functions I didn't know I needed and they have all combined to make the emailing process simpler and more enjoyable! 😊

Cons

There aren't really any glaring issues that I've discovered. The software is able to execute my workflow with ease and there are many features that I'm yet to truly discover! I would love the option to color-code different accounts, so that it's easier to know which address you're sending emails from. Apart from that... I can't think of anything else I'd like to add for the time being! 🙏

Lester
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

Good for Business Good for Personal

I started using (and recommending) Postbox during my time as a IT consultant to small businesses (who also love the software). I now am semi retired and us the software personally for my investment activities. Since I get a lot of old emails related to my former business, Postbox allows me to sort them into folders for a later look or delete them directly. I have multiple emails for security purposes and I am able to consolidate them into the single Postbox application. It is easy to use, easy to confiure, and it works all the time.

Pros

Ability to consolidate multiple emails onto one platform with the ability to send from any. Filter ability is excellent to group incoming emails into the best folder and in cases of spam directly to delete. Ability to search the contents of all emails (or select email accounts) in one easy search

Cons

Sometimes the indexing feature takes a long time and puts the software on hold.

Nawaf
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 14/8/2020

My personnel take

Overall It would have got a full rating if it was not for the tech support being billable considering I am a licensed user, and the fact of not having the basic ability to export accounts on the fly to another machine or same machine for a clean OS install, atleast the option to backup imap accounts / settings not folders should be standard.

Pros

Very clean light software easy to install, used this on my mac as well as windows with minimal issues. I like the theme option with the software and the ability to organize accounts groups as well as folders etc easily on the fly. There are still many features I have yet to explore but the most part I like most is the stability of the software.

Cons

The export functions for existing email accounts regardless of it being POP or IMAP needs to become a standard feature, as I have plus 20+ email account and sometimes I tend to move from one computer to another the part of not being able to just click and export my existing settings is tedious.

Another fair feature that one would ask for is for those who have a valid license then the tech support should at-least be free of charge and not billed per request.

David
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/3/2021

Mail Clients worth Considering

I have used it for many many years. I replaced Outlook with Postbox and have, for the most part, been very satisfied.

If it offered a anti-spam plugin architecture and there were anti-spam tools (marketplace) that would make it ideal for managing multiple accounts. More ideal if it worked hand in hand with particular mail-servers to enable config sharing for web-mail and/or client scriptability and custom columns similar to how Directory Opus does for Windows Desktop.

[SENSITIVE CONTENT HIDDEN]

Pros

It just works and provides a full featured alternative to Outlook.

Cons

It can be slow with large amounts of data GBs. It could optimize its Sqlite DB management better. It could improve spam/security symbol/viewing/warnings similar to how browsers display web-site credential warnings.

Jonathan
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

Great user interface and powerful features

Overall I am much happier with Postbox than the official Apple Mail client. The interface is better and can be customized with themes. The software also is more reliable than Apple's offerings, and is solid, reliable software.

Pros

Clean, customizable user interface (with themes). Speed, performance, and reliably are top notch. Message filters make life easier.

Cons

With the addition of themes, it would be nice to be able to create your own and import/export themes. Undoing the deletion of messages (via Edit > Undo) can be a slow operation, but otherwise the software is fast.

Cristian
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/12/2019

First time I spend money on a mail client

I tried many email apps, paid and free, even Thunderbird, and definitely Postbox was the one that best fit my needs. It doesn't freeze, it works for what I need. At least what they offer has worked well for me. In general it has helped me optimize a lot of time.

I never thought I was going to spend money on a mail client, but here they have me.

Pros

The main factor for me is the possibility of having multiple email accounts, as well as the ease of organizing the emails in groups, a unified inbox according to my preferences.

The themes are perfect, read emails at night becomes much more manageable.

Smart folders are another huge plus. This helps me filter important emails (from all my accounts) or from certain services in a single folder.

Cons

It is not possible to send it to the try icon, now I have to have it occupying space in my taskbar. Notifications are still somewhat ugly, and there is no more specific configuration about that (disable notifications for an account or certain emails, for example)

Alternatives Considered

MailBird

Reasons for Choosing Postbox

Unified inbox, better features.
Drew
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2019

Powerful e-mail management tools

The software seamlessly integrates into my workflow and make handling a large volume of email a breeze.

Pros

I use the powerful shortcuts for sorting mail on a daily basis. The ability the seamlessly manage multiple e-mail and accounts in a unified inbox is something I absolutely need to have. Extremely quick comprehensive email searching saves me time on a regular basis. Finally the filtering options help keep me on top of all of my email messages.

Cons

At the moment I don't have much that I don't like.

Vikki
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2019

Awesome email program

My overall experience with Postbox has been very positive. I've been able to work with my multiple business emails as well as my personal emails, in a quick, efficient manner. Everything is handy and right on the screen and I don't have to dig around to respond to clients from different areas of my work.

All and all, I've been super pleased with it's functionality as well as it's ease of use. And? It doesn't hurt my eyes to check and work in my email (GREAT BONUS!) It's a beautiful program.

Pros

Seriously, I have had nothing but great success with this software. It's super simple to set up, easy to navigate, has a great interface that's pleasing to work with.. and on top of all of that? Super affordable. I couldn't be happier.

Cons

I really haven't found anything to complain about.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
4
Customer Support
1

2
Reviewed on 8/10/2020

Only a limited version of Thunderbird with better design

Until version 5, the mail client was still worth its money. Today with version 7 I wouldn't buy it again because I get Thunderbird for free which is much more customizable thanks to the support of extensions. In addition, I noticed that the Thunderbird client on which the software is based is certainly not up to date because I get for Thunderbird here much more often updates which also affect the security.

Pros

The design is currently the only positive thing I noticed about the software. Otherwise there are not really many positive things about this mail client.

Cons

It is not possible to use extensions. No external spam filters possible. Some of the features like "preferred topics" do not work as expected. The folder management is more than cumbersome.

Arthur
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2021

Postbox Works Best For Me

It is something that I can depend upon. My business relies heavily on email and I need to know I am receiving all my emails and am able to send without worry.

Pros

Works for me way better than any other I've used such as Outlook and Google. I like the layout and options.

Cons

That would be hard to say because I haven't noticed any "cons."

Alternatives Considered

Thunderbird and Opera

Reasons for Choosing Postbox

Outlook was slow and as a result it was easy to think I had no emails on some of my addresses when I did.

Reasons for Switching to Postbox

I tested each and didn't like them.
Yannis
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 29/11/2019

Switched to PostBox

So far it looks like a stable and fast option.

Pros

It is fast, light and has a plethora of useful shortcuts, you can use it without the need to touch a mouse or a trackpad. Pricing is decent.

Cons

I would prefer a fresher user interface and the ability to show only selected folders.

Michael
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 2/12/2019

Tired of Ordinary Email?

So far so good. The additional features from Apple Mail are a definite win and even though there is a small learning curve, it's a pleasant surprise to find out how much this tool has to offer.

Pros

Easy Management of Multiple Accounts
Fast
Stable
Clean interface

Having used Apple Mail for some time, I've had to adapt to the limitations either by ignoring them or adding plugins and supplemental products. This is fine until one or the other updates and then nothing works. Postbox seems to be pretty stable across multiple platforms and removes the dependence on Apple.

Cons

Change - change is difficult and there is a lot to learn in the new Postbox iteration - all of it so far has been a benefit and I am definitely enjoying the change.

Sean
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/11/2019

Excellent, Powerful and simple to use!

Pros

The interface for starters is very clean, modern, and simple. Highly customizable. Love that you add plugins and send various email formats. The ability to do a mailmerge with placeholders without having to buy or pay for a bulk emailer is awesome. Love being able to also easily organize emails (subjects, topics or even personal/business via topics)

Cons

The price is a bit steep. But great on a black Friday sale.

Jon
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 25/11/2019

The Best of Everything

Biggest benefit has been the auto form fields and the quick post integrations with file sharing like Box. I do a lot of repeat emails and having those templates ready to go has been a game changer.

I find the entire experience far superior to any of the standard free options out there, and for a reasonable price, I think this bakes a lot of incredible features in a desktop email client. It mostly does it all!

Pros

Lots of deeps features, easy to learn workflows, clean interface, simple set up, and overall reliable.

Cons

While easy to learn, it look a little time to navigate through everything.

168 reviews