User Reviews Overview

About Justworks Hours

Get Justworks Hours for automated, seamless time tracking. Make timekeeping effortless for you and your team by managing employee time more easily, gaining more insights with more oversight, and easing the burden of errors and...

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Feature ratings

Value for Money
4.4
Features
4.3
Ease of Use
4.6
Customer Support
4.4

Browse Justworks Hours Reviews

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Catrina
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2018

Easy to use!

Pros

The app is easy to use! I like that it shows you how many hours you are working each day as well as let's you inform management if you forgot to clock in or out of the app.

Cons

I really don't like how often it freezes. I would say at least 2-3 times a week it will freeze and I will need to reload the app!

Laurie
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/8/2018

Great for Small Business

Boomr has been the perfect solution for time keeping for a small business like ours that has employees in multiple locations.

Pros

Boomr is easy to use as both administrator and employee. No expensive timekeeping equipment is required. All you need is a smart phone or desktop computer. The software integrates with Gusto (an HR/payroll platform) making payroll processing simple and fast. I like the geofencing feature which prevents employees from clocking in away from their designated work location. Notes can be made within the time sheet to explain overtime, manual changes, and things of that nature.

Cons

There is nothing that I dislike in particular about the software.

Matt
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
4

2
Reviewed on 14/5/2018

Owner and general manager of company with 15 employees. I do all the payroll inputs myself...

Pros

Easy to use. Employees are in charge of tracking their cumulative hours. The geo-fence is good. App is good, though the font is microscopic.

Cons

Rounds the hours down in QB integration.
Only imports grand total hours into QB, does not put OT in proper QB payroll fields.
All the reports are listed first name first. Then conversely QB is last name first...AS IT SHOULD BE!!!!
It does not allow me to edit a shift that is still open!

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Maire Hina
  • Industry: Package/Freight Delivery
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

5
Reviewed on 23/3/2017

Almost perfect!

Boomr is a great app for my employees, I was tired running after my employees timesheet (paper) every week, and they would forget to fill it, with Boomr they can do it from their phone.

Pros

Awesome because I can see what's happening live at the workplace, and can have an overview over the time employees worked each week

Cons

I wish the app would prevent employees to start a shift if they already in on, sometimes they don't close the app and open it again and have double shift. Also something good would be a notification function to remind the employee to log in when he is arriving at the location (gps) and to log off when he is leaving the location

Christina
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Review Source
Value for Money
5
Features
N/A
Ease of Use
4
Customer Support
5

4
Reviewed on 7/6/2016

Quick, easy to use app to keep track of my working hours

I use this app with my employer. My job requires me to travel to various locations, and my employer uses Boomr so I can "check in" at the start of my shift when I arrive at the tablet on location. I can also check in with the app on my phone and my location is sent to my employer so they know I am on site at the time I check in. It's also convenient that I can check off tasks that I have completed and my employer will know right away that they've been done.

Pros

Paperless timekeeping, app is easy to use, can send photos to my employer through the app of what's happening at my jobsite.

Cons

The application can be a little buggy. I've had some experiences with the app freezing up, requiring me to close and restart the app.

Andrew
  • Industry: Computer Software
  • Used for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 21/3/2018

Easy and Straightforward

For my full-time employees with smartphones, it was an ease of use thing. If they forgot to clock out then could easily do it where ever they were. We have a few remote employees and that made this nice as well

Pros

It was so easy to set up and start implementing. We had our entire team using it the very next day.

Cons

We have interns that come and go for the company constantly. Some of those interns do not have smartphones making it near impossible to use the product. What was needed at the time was web portal that would allow those interns to clock in. This is why we ultimately had to move to another system. Other than that I really liked Boomer

Cynthia
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Review Source
Value for Money
5
Features
N/A
Ease of Use
5
Customer Support
N/A

5
Reviewed on 23/5/2016

Boomr is an incredible solution for smart business owners

Boomr saves you time and money. It does in minutes what 'traditional' timekeeping systems do in hours or days. It is super simple to use and allows staff to onboard themselves. Absolutely phenomenal solution.

Pros

Strong integrations for seamless timekeeping, payroll processing, and bookkeeping. Super user-friendly for both admin and staff. Staff can log in from their phone. Love love LOVE it.

Cons

No ability (at least to my knowledge) of admin's being able to adjust employee time in the phone app.

Yaz
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 20/12/2022

Justworks Hrs

Pros

I like the timekeeping and PTO usage. I currently use and have bot have any issues. I like a clean and neat web page and love how easy to follow and how informative it is. ITS STRAIGHT TO THE POINT. Navigation is so easy and requesting time or calculating hours is a breeze. I new my time and pay and PTO and have zero issues! LOVE

Cons

I can't complain about this at all! I love this software

Tyler
  • Review Source
Value for Money
5
Features
N/A
Ease of Use
5
Customer Support
3

4
Reviewed on 23/5/2016

Ease of Access

Boomr is very easy to use. It's multi-platform support is what I enjoy the most. Our company uses an ipad to clock everyone in and out, however, if I don't want to wait in that line then I can simply login on my phone and check into work from there.

The accountability it offers to employees and employers is also very nice. I can see my hours log and calculate how much my check will be, in return my employer can see my log schedule and determine if I'm where when I'm supposed to be.

Pros

Quality time management.
Multiple device platforms supported.

Cons

Random down times, 3-15 minutes.

Josh
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Review Source
Value for Money
N/A
Features
N/A
Ease of Use
N/A
Customer Support
N/A

5
Reviewed on 23/5/2016

Great app for time keeping

I have really enjoyed using this app and helping to track my hours and time spent on each project. This app allows you to see all your attendance for a specific time frame and track each pay period. It is simple to see if you missed a punch or if something is missing.

Pros

This is very easy to use, with the technology driven market right now, this is so much more simple than any other system or manual tracking I have used in the past.

Cons

I wish there was a "lunch out" punch, or something that allowed the whole day to be tracked on the same screen and tracker. It makes it difficult to have to add up the two different columns to find out if you have hit or passed the allotted time for the day or project.

Amanda
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/9/2017

It's the perfect time tracker for our company

Track our employees time and location and speeds up process when we run payroll

Pros

Saves our company management so much time! It is very simple to set up each time a new employee starts working for us. Also, the reports make payroll easy!

Cons

I can't think of anything I don't like about the software. I will say occasionally it takes a few seconds to load the notes section of a shift. And once in a while the map doesn't always show a location for start and end of a shift.

Gabriel
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/9/2017

I'm an employee and use app daily

Only benefits I received from this application is the daily hourly tracking of time and also it's nice to get weekly hours worked totals.

Pros

Great for tracking time ! Not sure if this application has other features available since there is no how to option, or simple instructions. Would be nice if there such options!

Cons

I can't clock in if I'm too far away from address job site. Very frustrating. Also never were given instructions as to how to use the app. This app is not so user friendly. Either a customer support number should be available or email were we can send customer concerns

April
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2018

Great way to track employees

Pros

We utilize sub contractors, which can sometimes cause problems in reporting time spent on jobs. This app allows us to see when a contractor is on site or has left the job site.

Cons

Nothing, we love it. I only wish we would've found it sooner. It would've saved us a lot of headaches in keeping an eye on employees and contractors.

Melanie
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2018

Easy To Use!

Pros

What I like most about using Boomr is how easy and user-friendly it is. From logging hours to seeing your work week summary, it gives you all the information you need without being overwhelming or complicated!

Cons

The only feedback I have is implementing a way to submit request via the app to the Acct Admin. For example, if I need a TimeClock Correction or similar, it would be great to send a notice to the Account Admin regarding a specific shift

Gian
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

3
Reviewed on 28/9/2017

Sometimes good, sometimes not so accurate about location.

Pros

I like the way I can easily track my employees while working.
I also like the fact that I can save time processing time cards.

Cons

I don't like the unassisted waiting while trying to contact customer support.
Also I realized the price is stepper than other softwares online.

Joe
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 28/9/2017

Got a good job

I'm so excited about it today and my dad just saw the kids on our phone with the family I would have a problem if it didn't get out there for the kids to go out on my way out there with the new truck that is going on and off to a good time to be able for my kids for kids or something I have never had before they even got my phone

Pros

The only problem I had was when you would like it then it would have to do. The only problem with this is that there is a problem that you need to help with them and if your looking to see what they could be getting the refund would be the only thing I can find out on the game I don't think they

Cons

The urge is not too hard but it would make you it a great way of doing the job guys or something like that it was the only way they would have been the same right about it and I was not sure if it is not too bad at the end and the way they were just the kids they even talked you yeah yeah they don't want me your way to you but they do it too much.

Frank
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
3
Customer Support
4

3
Reviewed on 14/5/2018

I personally am not a huge fan of Boomr.

Pros

I like that I can track my time no matter where I am, it's nice to not have to be at a timeclock to punch in.

Cons

I really don't like that it isn't easier to log several different shifts in a single day. Also, you have to always be real careful and double check that the correct time is displayed after choosing your times. Sometimes you choose a time and then it resets.

Stephanie
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/5/2018

I use this time app on a daily basis. It is very straight forward and is very easy to use.

Pros

It is very easy to use and makes keeping time a breeze. I also keeps track of how much i am earning and that is really helpful.

Cons

The break button does not request confirmation and it is easy to accidentally start your break when you don't mean to. Sometimes there are issues with the app and it you are unable to log in to the app.

Eli
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/5/2018

Perfect for What We Need

Easily track employee hours and approve.

Pros

Our employees are able to login on a daily basis, leave their hours and I approve them on a weekly basis. This is exactly what we need. The fact that there is easy-to-use mobile app makes this a lovely solution for our young business.

Cons

Honestly, there isn't much that we dislike about the software. Perhaps a discount if we were to pay six months in advance (instead of a year, which is a big commitment for our young company).

Justin
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/9/2017

Wonderful program and very useful!!! Love the ease of navigation too.

Makes my job easier and my life stress free when I have to calculate my rent and stuff. I know how much to expect to be paid on the daily and how much hours I'm working on a day to day basis with pay incorporated within it on the program.It is fantastic and I've recommended it to all my friends and other establishments and companies!!!

Pros

I love how easy it is to read and calculate my hours and pay on a weekly basis!! I also love the app on my phone for when I'm on the go!! Also love the email updates I get on the weekly.

Nathan
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2018

Boomr Review

Pros

Very easy to use. Makes it nice to see how much you’ve worked.

Cons

Nothing I don’t like. The app works very well.

Verified Reviewer
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2018

Awesome and Easy to Use!

Pros

It's very easy to use, it just works and it's simple to use, tracking time has never been so easy before.

Cons

Occasionally when I'm out of wifi or data range it will log me out (or at least appear like I'm logged out) rather than just telling me it couldn't connect.

Tracie
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 29/9/2017

Good for my small business

Pros

The Boomr solution's simplifies time tracking for my employees and makes payroll management a breeze!

Cons

Minor complaint given our particular use case, but at present there does not appear to be an option for requesting reports be sent automatically to admin via email

David
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/7/2017

Perfect for keeping track of my working hours

Pros

Just needed a simple time tracker. It's a nice simple to use layout does exactly what I need it to do and nothing more

Cons

There are no real significant issues with the software the only issues with it is that sometimes it will just log me out randomly on my phone.

Riley
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 27/9/2017

Relatively simple to use, but sometimes has GPS issues.

Ease of use and quick clock ins

Pros

Ability to clock in/out quickly. Ability to add notes to shifts, and also very easy to apply shift breaks.

Cons

Cannot add shifts to days that the gps locator was off. This, in turn, affects the ability to clock in.

525 reviews